OK Soda
Encyclopedia
OK Soda was a soft drink
Soft drink
A soft drink is a non-alcoholic beverage that typically contains water , a sweetener, and a flavoring agent...

 created by The Coca-Cola Company
The Coca-Cola Company
The Coca-Cola Company is an American multinational beverage corporation and manufacturer, retailer and marketer of non-alcoholic beverage concentrates and syrups. The company is best known for its flagship product Coca-Cola, invented in 1886 by pharmacist John Stith Pemberton in Columbus, Georgia...

 in 1993 that aggressively courted the Generation X
Generation X
Generation X, commonly abbreviated to Gen X, is the generation born after the Western post–World War II baby boom ended. While there is no universally agreed upon time frame, the term generally includes people born from the early 1960's through the early 1980's, usually no later than 1981 or...

 demographic with unusual advertising tactics, including endorsements and even outright negative publicity. It did not sell well in select test markets and was officially declared out of production in 1995 before reaching nation-wide distribution. The drink's slogan was "Things are going to be OK."

History

In 1993, Coca-Cola CEO Roberto Goizueta
Roberto Goizueta
Roberto Críspulo Goizueta was Chairman, Director, and Chief Executive Officer of The Coca-Cola Company from August 1980 until his death in October 1997....

 rehired Sergio Zyman
Sergio Zyman
Sergio Zyman is a Mexican marketing executive best known as the marketer behind the failed launch of New Coke now regarded as one of the greatest marketing blunders of all time. In a May 1, 1995 cover story Fortune Magazine referred to New Coke as the biggest marketing blunder since the launch of...

 to be the chief of marketing
Marketing
Marketing is the process used to determine what products or services may be of interest to customers, and the strategy to use in sales, communications and business development. It generates the strategy that underlies sales techniques, business communication, and business developments...

 for all Coca-Cola beverage brands, a surprising choice given that Zyman had worked closely with the New Coke
New Coke
New Coke was the reformulation of Coca-Cola introduced in 1985 by The Coca-Cola Company to replace the original formula of its flagship soft drink, Coca-Cola...

 campaign, possibly the largest advertising failure in Coke's history. However, after revamping the can design and print advertising campaigns for Diet Coke
Diet Coke
Diet Coke is a sugar-free soft drink produced and distributed by The Coca-Cola Company. It was first introduced in the United States on August 9, 1982, as the first new brand since 1886 to use the Coca-Cola trademark...

 and Coca-Cola Classic with great success, Zyman was given free rein to design new products with aggressive, offbeat marketing campaigns.

International market research done by The Coca-Cola Company in the late 1980s revealed that "Coke
Coca-Cola
Coca-Cola is a carbonated soft drink sold in stores, restaurants, and vending machines in more than 200 countries. It is produced by The Coca-Cola Company of Atlanta, Georgia, and is often referred to simply as Coke...

" was the second most recognizable word across all languages in the world. The first word was "OK." Zyman (who also conceived Fruitopia
Fruitopia
Fruitopia is a fruit-flavoured drink introduced by The Coca-Cola Company in 1994 and targeted at teens and young adults. According to New York Times business reports, it was invented as part of a push by Coca-Cola to capitalize on the success of Snapple and other flavored tea drinks. The brand...

) decided to take advantage of this existing brand potential and created a soft drink with this name. He conceived of a counter-intuitive advertising campaign that intentionally targeted people who didn't like advertising. He predicted that the soft drink would be a huge success, and promised Goizueta that the soft drink would take at least 4% of the US beverage market.

Testing

Despite a nationwide advertising campaign and intense media attention, OK Soda was marketed only in select areas, representing different demographic areas during the summer of 1993. This is a common form of marketing research
Marketing research
Marketing research is "the function that links the consumer, customer, and public to the marketer through information — information used to identify and define marketing opportunities and problems; generate, refine, and evaluate marketing actions; monitor marketing performance; and improve...

 known as "test marketing", in which a product is launched on a small scale to determine the likely acceptance of the product when it is introduced to the wider market. There was one unusual aspect of the test marketing, and that was that four separate can designs were used (with each test market getting all four designs). Coke announced at the time that they would continually update the cans with new designs (later designs can be identified by having an explanatory tag saying that it is "A unique fruity soda"). Some of the testing locations were:
  • Austin
    Austin, Texas
    Austin is the capital city of the U.S. state of :Texas and the seat of Travis County. Located in Central Texas on the eastern edge of the American Southwest, it is the fourth-largest city in Texas and the 14th most populous city in the United States. It was the third-fastest-growing large city in...

    , Texas
    Texas
    Texas is the second largest U.S. state by both area and population, and the largest state by area in the contiguous United States.The name, based on the Caddo word "Tejas" meaning "friends" or "allies", was applied by the Spanish to the Caddo themselves and to the region of their settlement in...

  • Boston, Massachusetts
    Massachusetts
    The Commonwealth of Massachusetts is a state in the New England region of the northeastern United States of America. It is bordered by Rhode Island and Connecticut to the south, New York to the west, and Vermont and New Hampshire to the north; at its east lies the Atlantic Ocean. As of the 2010...

  • Denver
    Denver, Colorado
    The City and County of Denver is the capital and the most populous city of the U.S. state of Colorado. Denver is a consolidated city-county, located in the South Platte River Valley on the western edge of the High Plains just east of the Front Range of the Rocky Mountains...

    , Colorado
    Colorado
    Colorado is a U.S. state that encompasses much of the Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains...

  • Colorado Springs
    Colorado Springs, Colorado
    Colorado Springs is a Home Rule Municipality that is the county seat and most populous city of El Paso County, Colorado, United States. Colorado Springs is located in South-Central Colorado, in the southern portion of the state. It is situated on Fountain Creek and is located south of the Colorado...

    , Colorado
    Colorado
    Colorado is a U.S. state that encompasses much of the Rocky Mountains as well as the northeastern portion of the Colorado Plateau and the western edge of the Great Plains...

  • Cincinnati
    Cincinnati, Ohio
    Cincinnati is a city in the U.S. state of Ohio. Cincinnati is the county seat of Hamilton County. Settled in 1788, the city is located to north of the Ohio River at the Ohio-Kentucky border, near Indiana. The population within city limits is 296,943 according to the 2010 census, making it Ohio's...

    , Ohio
    Ohio
    Ohio is a Midwestern state in the United States. The 34th largest state by area in the U.S.,it is the 7th‑most populous with over 11.5 million residents, containing several major American cities and seven metropolitan areas with populations of 500,000 or more.The state's capital is Columbus...

  • Fargo
    Fargo, North Dakota
    Fargo is the largest city in the U.S. state of North Dakota and the county seat of Cass County. In 2010, its population was 105,549, and it had an estimated metropolitan population of 208,777...

    , North Dakota
    North Dakota
    North Dakota is a state located in the Midwestern region of the United States of America, along the Canadian border. The state is bordered by Canada to the north, Minnesota to the east, South Dakota to the south and Montana to the west. North Dakota is the 19th-largest state by area in the U.S....

  • Knoxville
    Knoxville, Tennessee
    Founded in 1786, Knoxville is the third-largest city in the U.S. state of Tennessee, U.S.A., behind Memphis and Nashville, and is the county seat of Knox County. It is the largest city in East Tennessee, and the second-largest city in the Appalachia region...

    , Tennessee
    Tennessee
    Tennessee is a U.S. state located in the Southeastern United States. It has a population of 6,346,105, making it the nation's 17th-largest state by population, and covers , making it the 36th-largest by total land area...

  • Lyndon, Washington
  • Portland
    Portland, Oregon
    Portland is a city located in the Pacific Northwest, near the confluence of the Willamette and Columbia rivers in the U.S. state of Oregon. As of the 2010 Census, it had a population of 583,776, making it the 29th most populous city in the United States...

    , Oregon
    Oregon
    Oregon is a state in the Pacific Northwest region of the United States. It is located on the Pacific coast, with Washington to the north, California to the south, Nevada on the southeast and Idaho to the east. The Columbia and Snake rivers delineate much of Oregon's northern and eastern...

  • Providence
    Providence, Rhode Island
    Providence is the capital and most populous city of Rhode Island and was one of the first cities established in the United States. Located in Providence County, it is the third largest city in the New England region...

    , Rhode Island
    Rhode Island
    The state of Rhode Island and Providence Plantations, more commonly referred to as Rhode Island , is a state in the New England region of the United States. It is the smallest U.S. state by area...

  • Little Rock, Arkansas
    Arkansas
    Arkansas is a state located in the southern region of the United States. Its name is an Algonquian name of the Quapaw Indians. Arkansas shares borders with six states , and its eastern border is largely defined by the Mississippi River...

  • Minneapolis-St. Paul, Minnesota
    Minnesota
    Minnesota is a U.S. state located in the Midwestern United States. The twelfth largest state of the U.S., it is the twenty-first most populous, with 5.3 million residents. Minnesota was carved out of the eastern half of the Minnesota Territory and admitted to the Union as the thirty-second state...

  • Omaha
    Omaha, Nebraska
    Omaha is the largest city in the state of Nebraska, United States, and is the county seat of Douglas County. It is located in the Midwestern United States on the Missouri River, about 20 miles north of the mouth of the Platte River...

    , Nebraska
    Nebraska
    Nebraska is a state on the Great Plains of the Midwestern United States. The state's capital is Lincoln and its largest city is Omaha, on the Missouri River....

  • Sacramento
    Sacramento, California
    Sacramento is the capital city of the U.S. state of California and the county seat of Sacramento County. It is located at the confluence of the Sacramento River and the American River in the northern portion of California's expansive Central Valley. With a population of 466,488 at the 2010 census,...

    , California
    California
    California is a state located on the West Coast of the United States. It is by far the most populous U.S. state, and the third-largest by land area...

  • Seattle
    Seattle, Washington
    Seattle is the county seat of King County, Washington. With 608,660 residents as of the 2010 Census, Seattle is the largest city in the Northwestern United States. The Seattle metropolitan area of about 3.4 million inhabitants is the 15th largest metropolitan area in the country...

    , Washington
  • Detroit
    Detroit, Michigan
    Detroit is the major city among the primary cultural, financial, and transportation centers in the Metro Detroit area, a region of 5.2 million people. As the seat of Wayne County, the city of Detroit is the largest city in the U.S. state of Michigan and serves as a major port on the Detroit River...

    , Michigan
    Michigan
    Michigan is a U.S. state located in the Great Lakes Region of the United States of America. The name Michigan is the French form of the Ojibwa word mishigamaa, meaning "large water" or "large lake"....

  • Atlantic Canada
    Atlantic Canada
    Atlantic Canada is the region of Canada comprising the four provinces located on the Atlantic coast, excluding Quebec: the three Maritime provinces – New Brunswick, Prince Edward Island, and Nova Scotia – and Newfoundland and Labrador...

  • Northern Wisconsin
    Wisconsin
    Wisconsin is a U.S. state located in the north-central United States and is part of the Midwest. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake Michigan to the east, Michigan to the northeast, and Lake Superior to the north. Wisconsin's capital is...



OK Soda never captured more than 3% of the beverage market in any of the target locations, failing to match Zyman's hype. The project was cancelled by Coca-Cola just seven months after its kickoff, and the soft drink was never widely released to the public.

Cult following

After its failure, OK Soda enjoyed a brief cult following on the Internet, including the use of a newsgroup
Newsgroup
A usenet newsgroup is a repository usually within the Usenet system, for messages posted from many users in different locations. The term may be confusing to some, because it is usually a discussion group. Newsgroups are technically distinct from, but functionally similar to, discussion forums on...

 at alt.fan.ok-soda, which was fairly active for several years. Fans would reminisce about the offbeat advertising materials, sell merchandise and intact cans, and trade recipes for home-brewed OK Soda facsimiles. It is still referenced in hipster
Hipster (contemporary subculture)
Hipsters are a subculture of young, recently settled urban middle class adults and older teenagers with musical interests mainly in alternative rock that appeared in the 1990s...

 crowds as an example of large corporations attempting to connect with youth markets and failing; publications such as The Baffler
The Baffler
The Baffler is a left-wing magazine of cultural, political, and business criticism that was founded in 1988 and published until the spring of 2007. It was revived in 2009, with the first issue of Volume 2 published in January 2010...

 and suck.com
Suck.com
Suck.com was one of the earliest ad-supported content sites on the Internet. It featured daily editorial content on a wide variety of topics, including politics and pop-culture and was targeted at Generation X...

 would refer to the drink and marketing campaign well after its demise. The merchandise, cans and advertising material can still be found readily on eBay
EBay
eBay Inc. is an American internet consumer-to-consumer corporation that manages eBay.com, an online auction and shopping website in which people and businesses buy and sell a broad variety of goods and services worldwide...

.

Marketing

OK Soda has been remembered more for its unique advertising campaign
Advertising campaign
An advertising campaign is a series of advertisement messages that share a single idea and theme which make up an integrated marketing communication...

 than for its fruity flavor. The name and advertising campaign attempted to poke fun at the "I'm OK, You're OK
I'm OK, You're OK
I'm OK, You're OK, by Thomas A Harris MD, is one of the best selling self-help books ever published. It is a practical guide to Transactional Analysis as a method for solving problems in life...

" pop-psychology of the early-70s. OK Soda was intentionally marketed at the difficult Generation X
Generation X
Generation X, commonly abbreviated to Gen X, is the generation born after the Western post–World War II baby boom ended. While there is no universally agreed upon time frame, the term generally includes people born from the early 1960's through the early 1980's, usually no later than 1981 or...

 and Generation Y
Generation Y
Generation Y, also known as the Millennial Generation , Generation Next, Net Generation, or Echo Boomers, describes the demographic cohort following Generation X. There are no precise dates for when the Millennial generation starts and ends, and commentators have used birth dates ranging somewhere...

 markets, and attempted to cash in on the group's existing disillusionment and disaffection with standard advertising campaigns; the concept was that the youth market was already aware that they were being manipulated by mass-media marketing, so this advertising campaign would just be more transparent about it. Its indirect advertising was a form of rebel advertising similar to the McDonalds commercials for the Arch Deluxe
Arch Deluxe
The Arch Deluxe was a signature hamburger sold by McDonald's in 1996 and marketed specifically to adults. It was soon discontinued after failing to become popular despite a massive marketing campaign and now is considered one of the most expensive flops of all time.- Product description :The Arch...

. The campaign was designed by Portland, Oregon
Portland, Oregon
Portland is a city located in the Pacific Northwest, near the confluence of the Willamette and Columbia rivers in the U.S. state of Oregon. As of the 2010 Census, it had a population of 583,776, making it the 29th most populous city in the United States...

 based advertising firm Wieden & Kennedy. Spokespeople for the company and their advertisers were very frank about the fact that they were marketing the drink entirely on the "feeling" rather than the taste.

The general public did not respond to the offbeat campaign, and most critics point out that the campaigning was too overt in its courting of the youth and teen market.

800 number and TV ads

In addition to regular video and print advertisements, OK Soda had several 800 numbers (1–800–I–FEEL–OK and 1–800–4–OK–SODA) that you could call and leave messages with the disclaimer "your comments may be used in advertising or exploited in some other way we haven't figured out yet". They also had TV advertisements with messages ostensibly left on this answering machine, with mildly enthusiastic responses, off-topic messages and even angry tirades against the advertising campaign. One of the more famous television ads featured the message: "Ah, this is Pam H. from Newton, Massachusetts, and I resent you saying that everything is going to be O.K. You don't know anything about my life. You don't know what I've been through in the last month. I really resent it. I'm tired of you people trying to tell me things that you don't have any idea about. I resent it. ((Click!))". The hotline received millions of calls from curious teenagers, but ultimately did little to actually promote the sale of the soft drink. The voice over actor from the television and radio ads was also the automated voice on the hotline. One of the options from the automated phone menu was to hear "Amazingly Lifelike OK Bird Whistles". If you selected this option you would hear the actor twirp, chirp, warble and otherwise imitate birds in his chipper yet deadpan, smarmy voice.

Can design

Both the cans and the print advertisements for the soft drink featured work by popular "alternative" cartoonists Daniel Clowes
Daniel Clowes
Daniel Gillespie Clowes is an American author, screenwriter and cartoonist of alternative comic books....

 and Charles Burns
Charles Burns (cartoonist)
Charles Burns is an American cartoonist, illustrator and film director.-Life:Burns is renowned for his meticulous, high-contrast and creepy artwork and stories. He lives in Philadelphia with his wife, painter Susan Moore, and their two daughters Ava and Rae-Rae.His father was an oceanographer for...

. Unlike the brightly colored Coca-Cola cans, they were decorated in drab shades of gray, with occasional red text. In addition to the primarily two-tone illustrations, the cans would feature a special code that could be entered at the given 800 number as well as a "Coincidence", which was usually some odd bit of trivia about some town in the United States. They would also sometimes contain messages from the OK Manifesto, which was a series of platitudes about OK-Ness, pithy thought reform
Mind control
Mind control refers to a process in which a group or individual "systematically uses unethically manipulative methods to persuade others to conform to the wishes of the manipulator, often to the detriment of the person being manipulated"...

 sayings with no real meaning, doublespeak
Doublespeak
Doublespeak is language that deliberately disguises, distorts, or reverses the meaning of words. Doublespeak may take the form of euphemisms , making the truth less unpleasant, without denying its nature. It may also be deployed as intentional ambiguity, or reversal of meaning...

, mocking traditional advertisement slogans or catch-phrases. Some cans had similar messages printed on their inside.

Manifesto

Excerpts from the OK Soda manifesto were printed on the cans, and were also available for a short while on their website. Some of the sayings were:
  1. What's the point of OK? Well, what's the point of anything?
  2. OK Soda emphatically rejects anything that is not OK, and fully supports anything that is.
  3. The better you understand something, the more OK it turns out to be.
  4. OK Soda says, "Don't be fooled into thinking there has to be a reason for everything."
  5. OK Soda reveals the surprising truth about people and situations.
  6. OK Soda does not subscribe to any religion, or endorse any political party, or do anything other than feel OK.
  7. There is no real secret to feeling OK.
  8. OK Soda may be the preferred drink of other people such as yourself.
  9. Never overestimate the remarkable abilities of "OK" brand soda.
  10. Please wake up every morning knowing that things are going to be OK.

Backlash

Obey Giant creator Shepard Fairey
Shepard Fairey
Frank Shepard Fairey is an American contemporary graphic designer, and illustrator who emerged from the skateboarding scene. He first became known for his "André the Giant Has a Posse" sticker campaign, in which he appropriated images from the comedic supermarket tabloid Weekly World News. His...

 noted that the color scheme and font were strikingly similar to his signature "Obey" stickers which were catching on at the time and made it his personal mission to sabotage the advertising campaign in Providence, Rhode Island. He made several custom-sized posters that said "AG" (an abbreviation for André the Giant
André the Giant
André René Roussimoff , best known as André the Giant, was a French professional wrestler and actor. His best remembered acting role was that of Fezzik, the giant in the film The Princess Bride...

) instead of "OK", and plastered them over all of the ads he could find. His argument must be considered in line with the fact that this color scheme and use of sans serif are derived from the graphic design of Russian Constructivism which many mock-totalitarian designs (like Fairey's) use.

Composition and taste

OK Soda had a more "citric
Citrus
Citrus is a common term and genus of flowering plants in the rue family, Rutaceae. Citrus is believed to have originated in the part of Southeast Asia bordered by Northeastern India, Myanmar and the Yunnan province of China...

" taste than traditional colas, almost like a fruit punch version of Coke's Fresca
Fresca
Fresca is a citrus diet soft drink made by The Coca-Cola Company. First introduced in the United States in 1966, the drink is now sold throughout the American continent...

. It has been described as "slightly spicy" and likened to a combination of orange soft drink and flat Coca-Cola
Coca-Cola
Coca-Cola is a carbonated soft drink sold in stores, restaurants, and vending machines in more than 200 countries. It is produced by The Coca-Cola Company of Atlanta, Georgia, and is often referred to simply as Coke...

. It has also been referred to as "suicide", "swampwater" or "graveyard", a mixture of all the flavors available at a convenience store
Convenience store
A convenience store, corner store, corner shop, commonly called a bodega in Spanish-speaking areas of the United States, is a small store or shop in a built up area that stocks a range of everyday items such as groceries, toiletries, alcoholic and soft drinks, and may also offer money order and...

 or gas station's soft drink dispenser.

In contrast to earlier beverages from the 1990s also noted for their marketing campaigns, such as Jolt
Jolt Cola
Jolt Cola was a carbonated soft drink produced by Wet Planet Beverages. It was created in 1985 by C. J. Rapp as a highly caffeinated cola. It is targeted towards students and young professionals, stressing its use as a stimulant in a similar manner as energy drinks...

 and Red Bull
Red Bull
Red Bull is an energy drink sold by the Austrian Red Bull GmbH, created in 1987 by the Austrian entrepreneur Dietrich Mateschitz. In terms of market share, Red Bull is the most popular energy drink in the world, with 3 billion cans sold each year. Dietrich Mateschitz was inspired by an already...

, OK Soda's caffeine
Caffeine
Caffeine is a bitter, white crystalline xanthine alkaloid that acts as a stimulant drug. Caffeine is found in varying quantities in the seeds, leaves, and fruit of some plants, where it acts as a natural pesticide that paralyzes and kills certain insects feeding on the plants...

 content was not emphasized. A 12-ounce serving of OK Soda had only 40.5 milligrams of caffeine, slightly less than Coca-Cola
Coca-Cola
Coca-Cola is a carbonated soft drink sold in stores, restaurants, and vending machines in more than 200 countries. It is produced by The Coca-Cola Company of Atlanta, Georgia, and is often referred to simply as Coke...

 itself (45.6 mg).

External links

  • "Will Teens Buy It? Coke's new OK soda uses irony and understatement to woo a skeptical market" — A critical business perspective from Time Magazine on OK Soda as a case study for marketing to Generation X
    Generation X
    Generation X, commonly abbreviated to Gen X, is the generation born after the Western post–World War II baby boom ended. While there is no universally agreed upon time frame, the term generally includes people born from the early 1960's through the early 1980's, usually no later than 1981 or...

     (May 30, 1994)
  • OK Marketing — A retrospective of the OK marketing campaign by suck.com
    Suck.com
    Suck.com was one of the earliest ad-supported content sites on the Internet. It featured daily editorial content on a wide variety of topics, including politics and pop-culture and was targeted at Generation X...

    (February 14, 1996)
  • The OK Soda Page — an unofficial site with comprehensive information (from web archives)
  • Austin TX 10th Anniversary OK Soda Page observations from a test market.
  • OK Soda Letter A letter from Coca-Cola explaining the end of OK Soda
The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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