Jetsgo
Encyclopedia
Jetsgo Corporation was a Canadian
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

 low-cost carrier
Low-cost carrier
A low-cost carrier or low-cost airline is an airline that generally has lower fares and fewer comforts...

 based in the Saint-Laurent area of Montreal
Montreal
Montreal is a city in Canada. It is the largest city in the province of Quebec, the second-largest city in Canada and the seventh largest in North America...

. Jetsgo served 19 destinations across Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

, 10 destinations in the United States
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...

, and 12 scheduled weekend-charter destinations in the Caribbean
Caribbean
The Caribbean is a crescent-shaped group of islands more than 2,000 miles long separating the Gulf of Mexico and the Caribbean Sea, to the west and south, from the Atlantic Ocean, to the east and north...

. Jetsgo abruptly ended service and entered bankruptcy protection on March 11, 2005, leaving thousands of passengers stranded, right at the beginning of the busy March-break travel season. According to news outlets, the airline was still processing orders and taking payments for flights the very night before they claimed bankruptcy.

Soon after its demise, the company pledged to make a comeback as a charter-only airline, but on May 13, 2005, the airline officially declared bankruptcy, cancelled plans to relaunch service, and began the process of liquidation
Liquidation
In law, liquidation is the process by which a company is brought to an end, and the assets and property of the company redistributed. Liquidation is also sometimes referred to as winding-up or dissolution, although dissolution technically refers to the last stage of liquidation...

.

History

Jetsgo was launched on June 12, 2001 and ceased operations on March 11, 2005. The airline was Canada's third largest airline at the time with up to 10% of the domestic market. Expert analysts widely blame the airline itself for poor management. Founder Michel Leblanc
Michel Leblanc
Michel Leblanc is a Canadian "serial entrepreneur" responsible for starting up seven failed airlines in 20 years, including Quebecair, Royal Aviation and, the most recent airline to go bankrupt, Jetsgo on March 11, 2005.-References:...

 had previously founded Royal Aviation
Royal Aviation
Royal Aviation was the parent of Canadian charter airline Royal Airlines, which was based at Dorval Airport. The airline was acquired in 2001 by Canada 3000, which in turn went bankrupt in the months following the events of September 11, 2001....

, which he later sold to Canada 3000
Canada 3000
Canada 3000 Inc. was a Canadian discount charter airline offering domestic and international flights. It was the largest charter airline in the world at the time of its operation, with over 90 destinations worldwide, although it changed to scheduled service in 2000 after the Canadian Airlines and...

.

On March 11, 2005, Jetsgo abruptly announced that it had ceased operations. The action stranded hundreds of passengers in airports and at their travel destinations with no way home, the defunct airline having made no arrangements with other carriers to handle their passengers. This occurred on the Friday morning before the March Break holiday season, one of the busiest air travel days in 8 of 10 provinces. 1200 employees also lost their jobs. Jetsgo accumulated $
Canadian dollar
The Canadian dollar is the currency of Canada. As of 2007, the Canadian dollar is the 7th most traded currency in the world. It is abbreviated with the dollar sign $, or C$ to distinguish it from other dollar-denominated currencies...

55 million in debt
Debt
A debt is an obligation owed by one party to a second party, the creditor; usually this refers to assets granted by the creditor to the debtor, but the term can also be used metaphorically to cover moral obligations and other interactions not based on economic value.A debt is created when a...

 in the last eight months before it closed.

Employees were finally paid for the time prior to the airline's shutdown on March 14, 2005. Passengers who had purchased Jetsgo tickets were forced to apply for refunds through their credit card companies or travel agencies. Air Canada
Air Canada
Air Canada is the flag carrier and largest airline of Canada. The airline, founded in 1936, provides scheduled and charter air transport for passengers and cargo to 178 destinations worldwide. It is the world's tenth largest passenger airline by number of destinations, and the airline is a...

 and WestJet
WestJet
WestJet Airlines Ltd. is a Canadian low-cost carrier that provides scheduled and charter air service to 71 destinations in Canada, the United States, Mexico and the Caribbean. Founded in 1996, WestJet is currently the second largest Canadian air carrier, behind Air Canada, operating an average of...

 ran additional flights to bring the stranded passengers home.

Because of its abrupt shutdown, the Jetsgo name was frequently corrupted to "Jetsgone" in media reports, and a website that was created by a Satoshi Takano (a passenger) for former employees operated under that name for some time after the company's demise.

Public mention of the airline occurred again in February 2007 when it was reported that the US military
Military of the United States
The United States Armed Forces are the military forces of the United States. They consist of the Army, Navy, Marine Corps, Air Force, and Coast Guard.The United States has a strong tradition of civilian control of the military...

 was using the former call sign
Call sign
In broadcasting and radio communications, a call sign is a unique designation for a transmitting station. In North America they are used as names for broadcasting stations...

 assigned to Jetsgo during flights over European Union
European Union
The European Union is an economic and political union of 27 independent member states which are located primarily in Europe. The EU traces its origins from the European Coal and Steel Community and the European Economic Community , formed by six countries in 1958...

 (EU) territory. The report went on to allege that the call sign had been used by flights involving so-called "Extraordinary rendition" flights.

Staff

The following is a list of employees employed at the time of the airline's insolvency:
  • 1,200 full-time
  • 1,350 part-time
  • 550 pilots and flight attendants
  • 430 maintenance and ramp crew
  • 220 customer service representatives


Source: Toronto Star March 14, 2005 p A7

Incidents and accidents

In March 2005 Transport Canada
Transport Canada
Transport Canada is the department within the government of Canada which is responsible for developing regulations, policies and services of transportation in Canada. It is part of the Transportation, Infrastructure and Communities portfolio...

 said that investigators found issues with the operating methods of Jetsgo. The deficiencies were discovered during "a special inspection" into engine problems revealed after a forced landing in January 2005.
Here is a list of incidents reported about Jetsgo:
  • Year # of incidents
  • 2002 - 5
  • 2003 - 15
  • 2004 - 32
  • 2005 - 7
  • Total (2002–2005): 60


Source: Transportation Safety Board of Canada / Toronto Star March 17, 2005 p C9

On 20 January 2005 a Jetsgo McDonnell Douglas MD-83 landing in poor weather and low visibility at Calgary International Airport
Calgary International Airport
Calgary International Airport, , is the international airport that serves Calgary, Alberta, Canada and the surrounding region; it is situated approximately northeast of downtown Calgary...

, Canada
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

, veered left off runway 34 and hit a runway hold-short sign, damaging landing gear and flaps. The plane then declared a missed approach
Missed approach
Missed approach is an instrument flight rules procedure which is a standard component segment of an instrument approach. Generally, if the pilot flying or the pilot in command determines by the time the aircraft is at the decision height or missed approach point , that the runway or its...

, took off and landed again. There were no casualties (ref: Flight International, July 2005).

Canada

  • Alberta
    Alberta
    Alberta is a province of Canada. It had an estimated population of 3.7 million in 2010 making it the most populous of Canada's three prairie provinces...

    • Calgary
      Calgary International Airport
      Calgary International Airport, , is the international airport that serves Calgary, Alberta, Canada and the surrounding region; it is situated approximately northeast of downtown Calgary...

    • Edmonton
      Edmonton International Airport
      Edmonton International Airport is the primary air passenger and air cargo facility in the Edmonton region in the Canadian province of Alberta. It is a hub facility for Northern Alberta and Northern Canada providing regularly scheduled nonstop flights to over fifty communities in Canada, the United...

    • Fort McMurray
  • British Columbia
    British Columbia
    British Columbia is the westernmost of Canada's provinces and is known for its natural beauty, as reflected in its Latin motto, Splendor sine occasu . Its name was chosen by Queen Victoria in 1858...

    • Abbotsford
      Abbotsford International Airport
      Abbotsford International Airport is located in the City of Abbotsford, British Columbia, Canada, southwest of the city centre.The airport is classified as an airport of entry by NAV CANADA and is staffed by the Canada Border Services Agency...

    • Kelowna
      Kelowna
      Kelowna is a city on Okanagan Lake in the Okanagan Valley, in the southern interior of British Columbia, Canada. Its name derives from a Okanagan language term for "grizzly bear"...

    • Prince George
      Prince George, British Columbia
      Prince George, with a population of 71,030 , is the largest city in northern British Columbia, Canada, and is known as "BC's Northern Capital"...

    • Vancouver
      Vancouver International Airport
      Vancouver International Airport is located on Sea Island in Richmond, British Columbia, Canada, about from Downtown Vancouver. In 2010 it was the second busiest airport in Canada by aircraft movements and passengers , behind Toronto Pearson International Airport, with non-stop flights daily to...

    • Victoria
      Victoria International Airport
      Victoria International Airport serves Victoria, British Columbia, Canada. It is north northwest of the city, in North Saanich, quite close to the town of Sidney on the Saanich Peninsula...

  • Manitoba
    Manitoba
    Manitoba is a Canadian prairie province with an area of . The province has over 110,000 lakes and has a largely continental climate because of its flat topography. Agriculture, mostly concentrated in the fertile southern and western parts of the province, is vital to the province's economy; other...

    • Winnipeg
  • Newfoundland
    Newfoundland and Labrador
    Newfoundland and Labrador is the easternmost province of Canada. Situated in the country's Atlantic region, it incorporates the island of Newfoundland and mainland Labrador with a combined area of . As of April 2011, the province's estimated population is 508,400...

    • Stephenville
      Stephenville, Newfoundland and Labrador
      Stephenville is a Canadian town in Newfoundland and Labrador on the west coast of the island of Newfoundland....

    • St. John's
      St. John's, Newfoundland and Labrador
      St. John's is the capital and largest city in Newfoundland and Labrador, and is the oldest English-founded city in North America. It is located on the eastern tip of the Avalon Peninsula on the island of Newfoundland. With a population of 192,326 as of July 1, 2010, the St...

  • Nova Scotia
    Nova Scotia
    Nova Scotia is one of Canada's three Maritime provinces and is the most populous province in Atlantic Canada. The name of the province is Latin for "New Scotland," but "Nova Scotia" is the recognized, English-language name of the province. The provincial capital is Halifax. Nova Scotia is the...

    • Halifax Stanfield International Airport
    • Sydney
      Sydney, Nova Scotia
      Sydney is a Canadian urban community in the province of Nova Scotia. It is situated on the east coast of Cape Breton Island and is administratively part of the Cape Breton Regional Municipality....

  • New Brunswick
    New Brunswick
    New Brunswick is one of Canada's three Maritime provinces and is the only province in the federation that is constitutionally bilingual . The provincial capital is Fredericton and Saint John is the most populous city. Greater Moncton is the largest Census Metropolitan Area...

    • Moncton
      Greater Moncton International Airport
      Greater Moncton International Airport or Moncton/Greater Moncton International Airport is located in the city of Dieppe east northeast of downtown Moncton, New Brunswick, Canada...

    • Saint John
      Saint John Airport
      Saint John Airport is an airport located east northeast of Saint John, New Brunswick, Canada.Part of the National Airports System, it is owned by Transport Canada and operated by Saint John Airport Inc....

  • Prince Edward Island
    Prince Edward Island
    Prince Edward Island is a Canadian province consisting of an island of the same name, as well as other islands. The maritime province is the smallest in the nation in both land area and population...

    • Charlottetown
      Charlottetown
      Charlottetown is a Canadian city. It is both the largest city on and the provincial capital of Prince Edward Island, and the county seat of Queens County. Named after Queen Charlotte, the wife of George III, Charlottetown was first incorporated as a town in 1855 and designated as a city in 1885...

  • Ontario
    Ontario
    Ontario is a province of Canada, located in east-central Canada. It is Canada's most populous province and second largest in total area. It is home to the nation's most populous city, Toronto, and the nation's capital, Ottawa....

    • Ottawa
      Ottawa Macdonald-Cartier International Airport
      Ottawa/Macdonald-Cartier International Airport or Macdonald-Cartier International Airport , in Ottawa, Ontario, Canada is named after Sirs John A. Macdonald and George-Étienne Cartier...

    • Toronto
      Toronto Pearson International Airport
      Toronto Pearson International Airport is an international airport serving Toronto, Ontario, Canada; its metropolitan area; and the Golden Horseshoe, an urban agglomeration that is home to 8.1 million people – approximately 25% of Canada's population...

    • Timmins
  • Quebec
    Quebec
    Quebec or is a province in east-central Canada. It is the only Canadian province with a predominantly French-speaking population and the only one whose sole official language is French at the provincial level....

    • Montreal
      Montréal-Pierre Elliott Trudeau International Airport
      Montréal-Pierre Elliott Trudeau International Airport or Montréal-Trudeau, formerly known as Montréal-Dorval International Airport, is located on the Island of Montreal, from Montreal's downtown core. The airport terminals are located entirely in Dorval, while the Air Canada headquarters complex...

    • Quebec City
      Québec/Jean Lesage International Airport
      Québec City Jean Lesage International Airport, also known as Jean Lesage International Airport was established in 1939, a year after the closure of the Aérodrome Saint-Louis. It is located west southwest of Quebec City, Quebec, Canada...

  • Saskatchewan
    Saskatchewan
    Saskatchewan is a prairie province in Canada, which has an area of . Saskatchewan is bordered on the west by Alberta, on the north by the Northwest Territories, on the east by Manitoba, and on the south by the U.S. states of Montana and North Dakota....

    • Saskatoon

United States

  • California
    California
    California is a state located on the West Coast of the United States. It is by far the most populous U.S. state, and the third-largest by land area...

    • Los Angeles
      Los Angeles International Airport
      Los Angeles International Airport is the primary airport serving the Greater Los Angeles Area, the second-most populated metropolitan area in the United States. It is most often referred to by its IATA airport code LAX, with the letters pronounced individually...

  • Florida
    Florida
    Florida is a state in the southeastern United States, located on the nation's Atlantic and Gulf coasts. It is bordered to the west by the Gulf of Mexico, to the north by Alabama and Georgia and to the east by the Atlantic Ocean. With a population of 18,801,310 as measured by the 2010 census, it...

    • Fort Lauderdale
      Fort Lauderdale-Hollywood International Airport
      Fort Lauderdale – Hollywood International Airport is an international commercial airport located in unincorporated Broward County, Florida, three miles southwest of the central business district of Fort Lauderdale...

    • Fort Myers
      Southwest Florida International Airport
      -Statistics:-Accidents and incidents:* November 28, 2007 - A single-engine fixed wing aircraft crashed about 9:20 a.m. one mile west of Runway 6. The crash killed the pilot...

    • Sanford (Orlando)
      Orlando Sanford International Airport
      Orlando-Sanford International Airport is a public commercial air service airport in Sanford, Florida, near Orlando. It was originally constructed as a military installation known as Naval Air Station Sanford that was in operation as a Master Jet Base for carrier-based attack and reconnaissance...

    • Sarasota/Bradenton
      Sarasota-Bradenton International Airport
      Sarasota-Bradenton International Airport is an airport located between Bradenton and Sarasota, Florida. The airport is shared by both Manatee County and Sarasota County . Most airlines refer to the airport on destination maps and flight status displays as just "Sarasota", as that is the more...

    • St. Petersburg
      St. Petersburg-Clearwater International Airport
      St. Petersburg-Clearwater International Airport is a joint civil-military airport located in unincorporated Pinellas County, Florida, north of St. Petersburg, serving St...

    • West Palm Beach
      Palm Beach International Airport
      Palm Beach International Airport is a public airport located 3 nautical miles west of Palm Beach, Florida, in West Palm Beach, Florida, and serves Palm Beach County. The airport is operated and maintained by Palm Beach County Department of Airports. Road access to the airport is available...

  • Nevada
    Nevada
    Nevada is a state in the western, mountain west, and southwestern regions of the United States. With an area of and a population of about 2.7 million, it is the 7th-largest and 35th-most populous state. Over two-thirds of Nevada's people live in the Las Vegas metropolitan area, which contains its...

    • Las Vegas
      McCarran International Airport
      McCarran International Airport is the principal commercial airport serving Las Vegas and Clark County, Nevada, United States. The airport is located five miles south of the central business district of Las Vegas, in the unincorporated area of Paradise in Clark County. It covers an area of and...


  • New Jersey
    New Jersey
    New Jersey is a state in the Northeastern and Middle Atlantic regions of the United States. , its population was 8,791,894. It is bordered on the north and east by the state of New York, on the southeast and south by the Atlantic Ocean, on the west by Pennsylvania and on the southwest by Delaware...

    • Newark
      Newark Liberty International Airport
      Newark Liberty International Airport , first named Newark Metropolitan Airport and later Newark International Airport, is an international airport within the city limits of both Newark and Elizabeth, New Jersey, United States...

  • New York
    New York
    New York is a state in the Northeastern region of the United States. It is the nation's third most populous state. New York is bordered by New Jersey and Pennsylvania to the south, and by Connecticut, Massachusetts and Vermont to the east...

    • New York LaGuardia
      LaGuardia Airport
      LaGuardia Airport is an airport located in the northern part of Queens County on Long Island in the City of New York. The airport is located on the waterfront of Flushing Bay and Bowery Bay, and borders the neighborhoods of Astoria, Jackson Heights and East Elmhurst. The airport was originally...


Charter operations

Jetsgo also operated weekend scheduled charter services from Toronto
Toronto Pearson International Airport
Toronto Pearson International Airport is an international airport serving Toronto, Ontario, Canada; its metropolitan area; and the Golden Horseshoe, an urban agglomeration that is home to 8.1 million people – approximately 25% of Canada's population...

 and Montreal
Montréal-Pierre Elliott Trudeau International Airport
Montréal-Pierre Elliott Trudeau International Airport or Montréal-Trudeau, formerly known as Montréal-Dorval International Airport, is located on the Island of Montreal, from Montreal's downtown core. The airport terminals are located entirely in Dorval, while the Air Canada headquarters complex...

 to destinations in:

Cuba

  • Cayo Coco
    Ciego de Ávila Province
    Ciego de Ávila is one of the provinces of Cuba, and was previously part of Camagüey Province. Its capital is Ciego de Ávila, which lies on the Carretera Central , and the second city is Morón, further north....

  • Havana
    José Martí International Airport
    José Martí International Airport , sometimes known by its former name Rancho-Boyeros Airport, is located southwest of Havana, Cuba, and is a hub for Cubana de Aviación, Aerogaviota and Aero Caribbean, and former Latin American hub for Aeroflot Soviet Airlines...

  • Santa Clara
    Villa Clara Province
    Villa Clara is one of the provinces of Cuba. It is located in the central region of the island bordering with the Atlantic at north, Matanzas Province by west, Sancti Spiritus by east, and Cienfuegos on the South. Villa Clara shares with Cienfuegos and Sancti Spiritus on the south the Escambray...

  • Santiago
    Santiago de Cuba
    Santiago de Cuba is the second largest city of Cuba and capital city of Santiago de Cuba Province in the south-eastern area of the island, some south-east of the Cuban capital of Havana....

  • Varadero
    Varadero
    Varadero is a resort town in the province of Matanzas, Cuba, and one of the largest resort areas in the Caribbean. Varadero is also called Playa Azul, which means "blue beach" in Spanish.-Geography:...


The Dominican Republic

  • La Romana
  • Puerto Plata
    San Felipe de Puerto Plata
    San Felipe de Puerto Plata, often referred to as simply Puerto Plata, is the capital of the Dominican province Puerto Plata.The city is famous for resorts such as Playa Dorada and Costa Dorada, located east of San Felipe de Puerto Plata. There are a total of 100,000 hotel beds in the city.The only...

  • Santo Domingo
    Santo Domingo
    Santo Domingo, known officially as Santo Domingo de Guzmán, is the capital and largest city in the Dominican Republic. Its metropolitan population was 2,084,852 in 2003, and estimated at 3,294,385 in 2010. The city is located on the Caribbean Sea, at the mouth of the Ozama River...

  • Santiago
    Santiago de los Caballeros
    Santiago de los Caballeros is a city in the Dominican Republic. Founded in 1495 during the first wave of European colonization of the New World, today Santiago is the second largest metropolis in the Dominican Republic, located in the north-central region of the Republic known as Cibao valley...


Mexico

  • Acapulco
    Acapulco
    Acapulco is a city, municipality and major sea port in the state of Guerrero on the Pacific coast of Mexico, southwest from Mexico City. Acapulco is located on a deep, semi-circular bay and has been a port since the early colonial period of Mexico’s history...

  • Cancún
    Cancún
    Cancún is a city of international tourism development certified by the UNWTO . Located on the northeast coast of Quintana Roo in southern Mexico, more than 1,700 km from Mexico City, the Project began operations in 1974 as Integrally Planned Center, a pioneer of FONATUR Cancún is a city of...

  • Cozumel
    Cozumel
    Cozumel is an island in the Caribbean Sea off the eastern coast of Mexico's Yucatan Peninsula, opposite Playa del Carmen, and close to the Yucatan Channel. Cozumel is one of the ten municipalities of the state of Quintana Roo...

  • Manzanillo
    Manzanillo, Colima
    The name Manzanillo refers to the city as well as its surrounding municipality in the Mexican state of Colima. The city, located on the Pacific Ocean, contains Mexico's busiest port. Manzanillo was the third port created by the Spanish in the Pacific during the New Spain period...

  • Mexico City
    Mexico City
    Mexico City is the Federal District , capital of Mexico and seat of the federal powers of the Mexican Union. It is a federal entity within Mexico which is not part of any one of the 31 Mexican states but belongs to the federation as a whole...


Fleet

Jetsgo operated a fleet of 14 McDonnell Douglas MD-83 and 15 Fokker 100; three more Fokker 100s were due for delivery in 2005. All aircraft were configured in an "all-economy" setting typical of low-cost carriers. Jetsgo also had special "comfort plus" sections on most of their planes which featured more leg room on seats A and B in rows 1 - 12, as well as no middle seat.

External links

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