Dramaturgy (sociology)
Encyclopedia
Dramaturgy is a sociological
Sociology
Sociology is the study of society. It is a social science—a term with which it is sometimes synonymous—which uses various methods of empirical investigation and critical analysis to develop a body of knowledge about human social activity...

 perspective stemming from symbolic interactionism
Symbolic interactionism
Symbolic Interaction, also known as interactionism, is a sociological theory that places emphasis on micro-scale social interaction to provide subjective meaning in human behavior, the social process and pragmatism.-History:...

, and commonly used in microsociological
Microsociology
Microsociology is one of the main branches of sociology, concerning the nature of everyday human social interactions and agency on a small scale. Microsociology is based on interpretative analysis rather than statistical or empirical observation, and shares close association with the philosophy of...

 accounts of social interaction in everyday life. The term was first adapted into sociology from the theatre by Erving Goffman
Erving Goffman
Erving Goffman was a Canadian-born sociologist and writer.The 73rd president of American Sociological Association, Goffman's greatest contribution to social theory is his study of symbolic interaction in the form of dramaturgical perspective that began with his 1959 book The Presentation of Self...

, who developed most of the related terminology and ideas in his 1959 book, The Presentation of Self in Everyday Life
The Presentation of Self in Everyday Life
The Presentation of Self in Everyday Life is a seminal sociology book by Erving Goffman. It uses the imagery of the theatre in order to portray the importance of human – namely, social – action. The book was published in 1959. See dramaturgy for a detailed analysis.-Summary:In the center of the...

. Kenneth Burke
Kenneth Burke
Kenneth Duva Burke was a major American literary theorist and philosopher. Burke's primary interests were in rhetoric and aesthetics.-Personal history:...

, whom Goffman would later acknowledge as an influence, had earlier presented his notions of dramatism
Dramatism
Dramatism, introduced by rhetorician Kenneth Burke, made its way into the field of communication in the early 1950s as a method for understanding the social uses of language and how to encounter the social and symbolic world of a drama...

 in 1945 which, in turn, derives from Shakespeare.

In dramaturgical sociology it is argued that human actions
Social actions
In sociology, social action refers to an act which takes into account the actions and reactions of individuals .According to Max Weber, "an Action is 'social' if the acting individual takes account of the behavior of others and is thereby oriented in its course" .- Social action and Max Weber :The...

 are dependent upon time, place, and audience. In other words, to Goffman, the self is a sense of who one is, a dramatic effect emerging from the immediate scene being presented. Goffman forms a theatrical metaphor
Metaphor
A metaphor is a literary figure of speech that uses an image, story or tangible thing to represent a less tangible thing or some intangible quality or idea; e.g., "Her eyes were glistening jewels." Metaphor may also be used for any rhetorical figures of speech that achieve their effects via...

 in defining the method in which one human being presents itself to another based on cultural values, norms, and expectations. Performances can have disruptions (actors are aware of such) but most are successful. The goal of this presentation of self is acceptance from the audience through carefully conducted performance. If the actor succeeds, the audience will view the actor as he or she wants to be viewed.

Dramaturgical perspective

Dramaturgical perspective is one of several sociological paradigms separated from other sociological theories because it does not examine the cause of human behavior
Human behavior
Human behavior refers to the range of behaviors exhibited by humans and which are influenced by culture, attitudes, emotions, values, ethics, authority, rapport, hypnosis, persuasion, coercion and/or genetics....

 but the context. In a number of Goffman's texts, he emphasizes that what a person "really is" is not only undiscoverable, but also arbitrary in its nature. In Frame Analysis, he writes, "What is important is the sense he provides them through his dealing with them of what sort of person he is behind the role he is in" (p. 298). The dramaturgy perspective can be seen as an anchor to this perspective, where the individual's identity is performed through role(s), and consensus between the actor and the audience. Because of this dependence on consensus to define social situations, the perspective argues that there is no concrete meaning to any interaction that could not be redefined. Dramaturgy emphasizes expressiveness as the main component of interactions. It is termed a "fully two-sided view of human interaction".

Dramaturgical theory suggests that a person's identity
Identity (social science)
Identity is a term used to describe a person's conception and expression of their individuality or group affiliations . The term is used more specifically in psychology and sociology, and is given a great deal of attention in social psychology...

 is not a stable and independent psychological entity; it is constantly remade as the person interacts with others.

In a dramaturgical model, social interaction is analyzed as if it were part of a theatrical performance. People are actors who must convey their personal characteristics and their intentions to others through performances. As on the stage, people in their everyday lives manage settings, clothing, words, and nonverbal actions to give a particular impression to others. This is called "impression management". Goffman makes an important distinction between "front stage" and "back stage" behavior. As the term implies, "front stage" actions are visible to the audience and are part of the performance. People engage in "back stage" behaviors when no audience is present. For example, a server in a restaurant is likely to perform one way in front of customers but might be much more casual in the kitchen. It is likely that he or she does things in the kitchen that might seem unseemly in front of customers.

Before an interaction with another, an individual typically prepares a role, or impression, that he or she wants to make on the other. These roles are subject to what is in theater termed "breaking character." Inopportune intrusions may occur, in which a backstage performance is interrupted by someone not meant to see it. In addition, there are examples of how the audience for any personal performance plays a part in determining the course it takes: how typically we ignore many performance flaws out of tact, such as if someone trips or spits as they speak.

Goffman first brought dramaturgy into the language of social psychology and sociology with his publication The Presentation of Self in Everyday Life
The Presentation of Self in Everyday Life
The Presentation of Self in Everyday Life is a seminal sociology book by Erving Goffman. It uses the imagery of the theatre in order to portray the importance of human – namely, social – action. The book was published in 1959. See dramaturgy for a detailed analysis.-Summary:In the center of the...

. The book explores a multitude of interactions whereby we in everyday life engage in performances of the self in a way similar to an actor portraying a character.

Performance

There are seven important elements Goffman identifies with respect to the performance:
  1. Belief
    Belief
    Belief is the psychological state in which an individual holds a proposition or premise to be true.-Belief, knowledge and epistemology:The terms belief and knowledge are used differently in philosophy....

     in the part one is playing is important, even if it cannot be judged by others. The audience can only try to guess whether the performer is sincere or cynical.
  2. The front or 'the mask' is a standardized, generalizable and transferable technique for the performer to control the manner in which the audience perceives him or her.
  3. Dramatic realization is a portrayal of aspects of the performer that s/he wants the audience to know. When the performer wants to stress something, s/he will carry on the dramatic realization.
  4. Idealization
    Idealization
    Idealization is the process by which scientific models assume facts about the phenomenon being modeled that are strictly false. Often these assumptions are used to make models easier to understand or solve. Many times idealizations do not harm the predictive accuracy of the model for one reason or...

    . A performance often presents an idealized view of the situation to avoid confusion (misrepresentation) and strengthen other elements (fronts, dramatic realization). Audiences often have an 'idea' of what a given situation (performance) should look like and performers will try to carry out the performance according to that idea.
  5. Maintenance of expressive control refers to the need to stay 'in character'. The performer has to make sure that s/he sends out the correct signals and quiets the occasional compulsion to convey misleading ones that might detract from the performance.
  6. Misrepresentation
    Misrepresentation
    Misrepresentation is a contract law concept. It means a false statement of fact made by one party to another party, which has the effect of inducing that party into the contract. For example, under certain circumstances, false statements or promises made by a seller of goods regarding the quality...

     refers to the danger of conveying the wrong message. The audience tends to think of a performance as genuine or false, and performers generally wish to avoid having an audience disbelieve them (whether they are being truly genuine or not).
  7. Deception
    Deception
    Deception, beguilement, deceit, bluff, mystification, bad faith, and subterfuge are acts to propagate beliefs that are not true, or not the whole truth . Deception can involve dissimulation, propaganda, and sleight of hand. It can employ distraction, camouflage or concealment...

     refers to the concealment of certain information from the audience, whether to increase the audience's interest in the user or to avoid divulging information which could be damaging to the performer.

Teams

Teams are groups of individuals who cooperate with each other, although teams of one person (performing solo) do exist in Goffman's terminology. Team members must cooperate and share the 'party line
Party line (politics)
In politics, the line or the party line is an idiom for a political party or social movement's canon agenda, as well as specific ideological elements specific to the organization's partisanship. The common phrase toeing the party line describes a person who speaks in a manner that conforms to his...

'. Team members must share information. Any mistake reflects on everyone. Trust is critical. Roles don't have to be equal. Team members also have inside knowledge and are not fooled by one another's performances.

Stages

Stages or regions refer to the three distinct areas where different individuals with different roles and information can be found. There are three stages: front, back and outside.

Front stage

Front stage is where the performance takes place and the performers and the audience are present. It is a part of the dramaturgical performance that is consistent and contains generalized ways to explain the situation or role the actor is playing to the audience that observes it. This is a fixed presentation. Goffman says that the front stage involves a differentiation between setting and personal front. These two concepts are necessary for the actor to have a successful performance. Setting is the scene that must be present in order for the actor to perform; if it is gone, the actor cannot perform.

Personal front consists of items or equipment needed in order to perform. These items are usually identifiable by the audience as a constant representation of the performance and actor. The personal front is divided into two different aspects, appearance and manners
Manners
In sociology, manners are the unenforced standards of conduct which demonstrate that a person is proper, polite, and refined. They are like laws in that they codify or set a standard for human behavior, but they are unlike laws in that there is no formal system for punishing transgressions, the...

. Appearance refers to the items of the personal front that are a reflection of the actor's social status. Manner refers to the way an actor conducts himself. The actor's manner tells the audience what to expect from his performance.

Back stage

Back stage is where performers are present but audience is not, and the performers can step out of character without fear of disrupting the performance. It is where facts suppressed in the front stage or various kinds of informal actions may appear. The back stage is completely separate from the front stage. No members of the audience can appear in the back. The actor takes many methods to ensure this. It is difficult to perform once a member of the audience is in the back stage.

When performers are in the back region, they are nonetheless in another performance: that of a loyal team member. Back region is a relative term, it exists only in regards to a specific audience: where two or more people are present, there will almost never be a true 'back region'.

Outside

Outside, or off-stage, is the place where individuals are not involved in the performance (although they may not be aware of it).

Borders

Borders or boundaries are important as they prevent or restrict movement of individuals between various regions. Performers need to be able to maneuvre boundaries to manage who has the access to the performance, when and how. The border phenomena is highlighted by Victor Turner's liminality
Liminality
Liminality is a psychological, neurological, or metaphysical subjective state, conscious or unconscious, of being on the "threshold" of or between two different existential planes, as defined in neurological psychology and in the anthropological theories of ritual by such writers as Arnold van...

-concept, and thus prolonged in the imaginable field: semiotics
Semiotics
Semiotics, also called semiotic studies or semiology, is the study of signs and sign processes , indication, designation, likeness, analogy, metaphor, symbolism, signification, and communication...

 of ritual
Ritual
A ritual is a set of actions, performed mainly for their symbolic value. It may be prescribed by a religion or by the traditions of a community. The term usually excludes actions which are arbitrarily chosen by the performers....

. The management of thresholds may be operated on several axises; the most crude is exclusion-inclusion, similar to the basic digital on-off (1 - 0); to be a part or not may be seen as the fundamental asset in a society; but as far society is perceived as a rhizomatic conglomerate; rather such than a unitary, or arborescent whole; border-control, so to say, becomes in a paradoxical fashion the central issue. Thus the study of liminality in sociology, ritual and theatre reveils the fictional elements underpinning society. Rites of passage
Rites of Passage
Rites of Passage is an African American History program sponsored by the Stamford, Connecticut US public schools. The program consists of an extra day of schooling on Saturday for 12 weeks, service projects, and a culminating educational trip to Gambia and Senegal. Gambia and Senegal are the...

 seem to reflect this as the enactements of exclusion, and dissociation seem to be an essential feature of such. The enactment of exclusion from a society seem to be essential for the formation of an imaginary central governing (cf. Michel Foucault).

Discrepant roles

Many performances need to prevent the audience from getting some information (secrets). For that, several specialized roles are created.

Secrets

There are different types of secrets which have to be concealed for various reasons:
  • Dark secrets. Those represent information about the performing team which could contradict the image the team is presenting to the audience.
  • Strategic secrets. Those represent team's goals, capabilities and know-how which allows the team to control the audience and lead it in the direction the team desires
  • Inside secrets. Those represent information known by the team and are seen as something that is shared only with other teammates to increase team bonding.
  • Entrusted secrets. Those have to be kept in order to maintain the role and team integrity; keeping them demonstrates trustworthiness.
  • Free secret. Another's secret, not related to oneself and one that can be disclosed while still maintaining the role. Disclosure of such secrets should not affect the performance.

Roles

There are three basic roles in Goffman's scheme, each centered on who has access to what information. Performers are most knowledgeable. Audiences know only what the performers disclosed and what they have observed themselves. Outsiders have little if any relevant information.

The roles can be divided into three groups and include:

Roles dealing with manipulation information and team borders:
  • The "informer
    Informant
    An informant is a person who provides privileged information about a person or organization to an agency. The term is usually used within the law enforcement world, where they are officially known as confidential or criminal informants , and can often refer pejoratively to the supply of information...

    ": a pretender to the role of a team member who gains teams trust, is allowed backstage, but then joins the audience and discloses information on the performance. Examples: spies
    SPY
    SPY is a three-letter acronym that may refer to:* SPY , ticker symbol for Standard & Poor's Depositary Receipts* SPY , a satirical monthly, trademarked all-caps* SPY , airport code for San Pédro, Côte d'Ivoire...

     or traitors.
  • The "Shill
    Shill
    A shill, plant or stooge is a person who helps a person or organization without disclosing that he or she has a close relationship with that person or organization...

    ": this role is an opposite of the informant; the shill pretends to be a member of the audience but is a member of the performing team. His role is to manipulate the audience reactions.
  • The "Spotter
    Spotter
    A spotter is someone trained to look for something. The term has the following special meanings.*Weather spotter, an individual who observes the weather to inform other groups.*Storm spotter, a weather spotter who observes specific weather events....

    ": a member of the audience who has much information about the performance in general. The spotter analyzes the performers and may reveal information to the audience. Example: food critic
    Food critic
    The terms food critic, food writer, and restaurant critic can all be used to describe a writer who analyzes food or restaurants and then publishes the results of their findings. While these terms are not strictly synonymous they are often used interchangeably, at least in some circumstances...

     in a restaurant
    Restaurant
    A restaurant is an establishment which prepares and serves food and drink to customers in return for money. Meals are generally served and eaten on premises, but many restaurants also offer take-out and food delivery services...

    .


Roles dealing with facilitating interactions between two other teams:
  • The "go-between" or "mediator
    Mediation
    Mediation, as used in law, is a form of alternative dispute resolution , a way of resolving disputes between two or more parties. A third party, the mediator, assists the parties to negotiate their own settlement...

    ": usually acts with the permission of both sides, acting as a mediator and/or messenger
    Courier
    A courier is a person or a company who delivers messages, packages, and mail. Couriers are distinguished from ordinary mail services by features such as speed, security, tracking, signature, specialization and individualization of express services, and swift delivery times, which are optional for...

    , facilitating communication between various teams. Go-between learn many secrets, and may not be neutral.


Roles that mix front and back region up:
  • The "non-person": individuals who are present during the performance, may even be allowed in the back stage but are not part of the "show". Their role is usually obvious and thus they are usually ignored by the performers and the audience. Example: a waiter, cleaning lady.
  • The "service specialist": individuals whose specialized services are required, usually by the performers. They are often invited by the performers to the back region. Example: hairdresser
    Hairdresser
    Hairdresser is a term referring to anyone whose occupation is to cut or style hair in order to change or maintain a person's image. This is achieved using a combination of hair coloring, haircutting, and hair texturing techniques...

    , plumber
    Plumber
    A plumber is a tradesperson who specializes in installing and maintaining systems used for potable water, sewage, and drainage in plumbing systems. The term dates from ancient times, and is related to the Latin word for lead, "plumbum." A person engaged in fixing metaphorical "leaks" may also be...

    s, bankers with tax knowledge.
  1. The "colleague": individuals who are similar to the performers but are not members of the team in question. Example: coworkers.
  2. The "confidant
    Confidant
    The confidant is a character in a story that the lead character confides in and trusts. Typically, these consist of the best friend, relative, doctor or boss.- Role :...

    ": individuals to whom the performer reveals details of the performance.

Communication out of character

Performers may act out of character on purpose (usually in the back stage) or by accident (if in front stage).

Common backstage communications out of character include:
  • Treatment of the absent: derogatory discussion of the absent audience or performers affecting team cohesion.
  • Staging talk: discussion of technical aspects of the performance, gossip.


Common frontstage communications out of character include:
  • Team collusion
    Collusion
    Collusion is an agreement between two or more persons, sometimes illegal and therefore secretive, to limit open competition by deceiving, misleading, or defrauding others of their legal rights, or to obtain an objective forbidden by law typically by defrauding or gaining an unfair advantage...

    : between team members, during the performance but not endangering it. Example: staging cues, kicking a friend under a table.
  • Realigning actions
    Alignment (role-playing games)
    In some role-playing games, alignment is a categorisation of the moral and ethical perspective of the player characters, non-player characters, monsters, and societies in the game....

    : between members of opposing teams. For example: unofficial grumbling.

Impression management

Impression management refers to work on maintaining the desired impression. It is composed of defensive and protective techniques. Defensive techniques are employed before an interaction starts and involve:
  • Dramaturgical loyalty
    Loyalty
    Loyalty is faithfulness or a devotion to a person, country, group, or cause There are many aspects to...

    : work to keep the team members loyal to the team members and to the performance itself.
  • Dramaturgical discipline
    Discipline
    In its original sense, discipline is referred to systematic instruction given to disciples to train them as students in a craft or trade, or to follow a particular code of conduct or "order". Often, the phrase "to discipline" carries a negative connotation. This is because enforcement of order –...

    : dedicating oneself to the performance but without losing oneself in it. Self-control, making sure one can play the part properly, rehearsal.
  • Dramaturgical circumspection: minimizing risk by preparing for expected problems. Being careful to avoid situations where a mistake or a potential problem can occur, choosing the right audience, length and venue of performance.

Protective techniques are used once the interaction begins in order to cover mistakes. For example, relying on audience to use tact and overlook mistakes of the performers .

Critique

It has been argued that dramaturgy should only be applied in instances that involve people associated with a total institution
Total institution
A total institution is place of work and residence where a great number of similarly situated people, cut off from the wider community for a considerable time, together lead an enclosed, formally administered round of life...

. The theory was designed for total institutions and some believe that theories should not be applied where they have not been tested.

In addition to this, it also has been said that dramaturgy does not contribute to sociology's goal of understanding the legitimacy of society
Society
A society, or a human society, is a group of people related to each other through persistent relations, or a large social grouping sharing the same geographical or virtual territory, subject to the same political authority and dominant cultural expectations...

. It is claimed to be drafting on positivism
Positivism
Positivism is a a view of scientific methods and a philosophical approach, theory, or system based on the view that, in the social as well as natural sciences, sensory experiences and their logical and mathematical treatment are together the exclusive source of all worthwhile information....

, which does not offer an interest in both reason and rationality; John Welsh called it a "commodity".

Dramaturgy applied

Research on this is best done through fieldwork such as participant observation
Participant observation
Participant observation is a type of research strategy. It is a widely used methodology in many disciplines, particularly, cultural anthropology, but also sociology, communication studies, and social psychology...

.

For one, dramaturgy has been used to depict how social movements communicate power. Robert D. Benford and Scott A. Hunt argued that "social movements can be described as dramas in which protagonists and antagonists compete to affect audiences' interpretations of power relations in a variety of domains". The people seeking power present their front stage self in order to captivate attention. However, the back stage self is still present, though undetectable. This is a competition of power, a prime example of dramaturgy.

A useful, and everyday way of understanding dramaturgy (specifically front stage and back stage) is to think of a waiter or waitress at a restaurant. Their main avenue of concern for him or her is "customer service". Even if a customer is rude, waiters and/or waitresses are expected to be polite ("the customer is always right") as part of their job responsibilities. That same waiter or waitress speaks differently when going out to her/his break room. s/he may complain, mimic and discuss with their fellow peers how irritating and rude the customer is. In this example, the waiter/waitress acts a certain way when dealing with customers and acts a completely different way when with her/his fellow employees.

See also

External links


Further reading

  • Life as Theater: A Dramaturgical Source Book.
Second Edition. Brissett, Dennis and Edgley, Charles ed. New York: Walter de Gruyter 1990.
  • The Presentation of Self In Everyday Life.
Erving Goffman. New York: Doubleday 1959.
  • All the World's a Stage.
Gregory Adams. New York: Basic Books 1963.
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