Dead letter office
Encyclopedia
The United States Postal Service
United States Postal Service
The United States Postal Service is an independent agency of the United States government responsible for providing postal service in the United States...

 started a dead letter office in 1825 to deal with undeliverable mail
Dead letter mail
Dead letter mail or undeliverable mail is mail that cannot be delivered to the addressee or returned to the sender. This is usually due to lack of compliance with postal regulations, an incomplete address and return address, or the inability to forward the mail when both correspondents move before...

. In 2006 approximately 90 million undeliverable-as-addressed (UAA) items ended up in this office; where the rightful owners cannot be identified, the correspondence is destroyed to protect customer privacy, and enclosed items of value are removed. Items of value that cannot be returned are sold at auction, except for pornography and firearms. The auctions also occasionally include items seized by postal inspectors and property being retired from postal service.

These facilities are now known as mail recovery centers (MRC). Other former names include dead letter branch and dead parcel branch. These facilities are not unique to the US Postal Service, and go by different names in other countries. The USPS mail recovery centers are located in Atlanta, Georgia and Saint Paul, Minnesota
Saint Paul, Minnesota
Saint Paul is the capital and second-most populous city of the U.S. state of Minnesota. The city lies mostly on the east bank of the Mississippi River in the area surrounding its point of confluence with the Minnesota River, and adjoins Minneapolis, the state's largest city...

. An MRC in San Francisco, California was closed on September 13, 2002. Since 2004, the postal auctions have been held only in Atlanta. These auctions include not only material lost in the U.S. but also material from other national postal authorities who consign them to the USPS for auction.

The Canadian equivalent, the Undeliverable Mail Office (NUMO) located in Mississauga, Ontario.

In the UK, undeliverable mail without an external address are processed in National Returns Centre, located in Belfast
Belfast
Belfast is the capital of and largest city in Northern Ireland. By population, it is the 14th biggest city in the United Kingdom and second biggest on the island of Ireland . It is the seat of the devolved government and legislative Northern Ireland Assembly...

.

In culture

  • One famous fictional alleged employee of the dead letter office is Bartleby, the eponym
    Eponym
    An eponym is the name of a person or thing, whether real or fictitious, after which a particular place, tribe, era, discovery, or other item is named or thought to be named...

    ous character of Herman Melville's "Bartleby, the Scrivener: A Story of Wall-Street".
  • Alternative rock band R.E.M.
    R.E.M.
    R.E.M. was an American rock band formed in Athens, Georgia, in 1980 by singer Michael Stipe, guitarist Peter Buck, bassist Mike Mills and drummer Bill Berry. One of the first popular alternative rock bands, R.E.M. gained early attention due to Buck's ringing, arpeggiated guitar style and Stipe's...

     released a compilation of B-sides and rarities entitled Dead Letter Office
    Dead Letter Office (album)
    Dead Letter Office is a rarities and B-sides collection by R.E.M., released in 1987. The album is essentially a collection of many additional recordings R.E.M. made pre-Murmur to Lifes Rich Pageant that were outtakes or released as flip sides to their singles internationally...

    .
  • In the 1947 film Miracle on 34th Street
    Miracle on 34th Street
    Miracle on 34th Street is a 1947 Christmas film written by George Seaton from a story by Valentine Davies, directed by George Seaton and starring Maureen O'Hara, John Payne, Natalie Wood and Edmund Gwenn...

    , two mail sorters handle a letter addressed to "Kris Kringle
    Santa Claus
    Santa Claus is a folklore figure in various cultures who distributes gifts to children, normally on Christmas Eve. Each name is a variation of Saint Nicholas, but refers to Santa Claus...

    " at the New York City
    New York City
    New York is the most populous city in the United States and the center of the New York Metropolitan Area, one of the most populous metropolitan areas in the world. New York exerts a significant impact upon global commerce, finance, media, art, fashion, research, technology, education, and...

     courthouse, and decide to deliver all the Santa Claus
    Santa Claus
    Santa Claus is a folklore figure in various cultures who distributes gifts to children, normally on Christmas Eve. Each name is a variation of Saint Nicholas, but refers to Santa Claus...

     mail now in the dead letter office to the courthouse, where a man calling himself Kris Kringle is facing a mental competency hearing. The man's attorney
    Lawyer
    A lawyer, according to Black's Law Dictionary, is "a person learned in the law; as an attorney, counsel or solicitor; a person who is practicing law." Law is the system of rules of conduct established by the sovereign government of a society to correct wrongs, maintain the stability of political...

     uses the huge volume of mail as evidence that the federal government recognizes his client as "the one-and-only Santa Claus."
  • The term "dead letter office" may be used in non-postal offices, in reference to any room of disused materials resembling a dead letter office.
  • Horror writer Clive Barker's book The Great and Secret Show
    The Great and Secret Show
    The Great and Secret Show is a novel by British author Clive Barker. It was released in 1989 and it is the first "Book of the Art" in a trilogy, known as The Art Trilogy by fans, but it also can be read on its own....

    features segments centered around the dead letter office at Omaha, Nebraska
    Omaha, Nebraska
    Omaha is the largest city in the state of Nebraska, United States, and is the county seat of Douglas County. It is located in the Midwestern United States on the Missouri River, about 20 miles north of the mouth of the Platte River...

    .
  • In The Simpsons
    The Simpsons
    The Simpsons is an American animated sitcom created by Matt Groening for the Fox Broadcasting Company. The series is a satirical parody of a middle class American lifestyle epitomized by its family of the same name, which consists of Homer, Marge, Bart, Lisa and Maggie...

    episode "Sunday, Cruddy Sunday
    Sunday, Cruddy Sunday
    "Sunday, Cruddy Sunday" is the twelfth episode of The Simpsons tenth season. It first aired on the Fox network in the United States on January 31, 1999, just after Super Bowl XXXIII. In the episode, while buying new tires for his car, Homer meets a travel agent called Wally Kogen...

    ", Springfield Elementary School visits their local Post Office and are treated to a piece of undeliverable mail from the dead letter office as a souvenir
    Souvenir
    A souvenir , memento, keepsake or token of remembrance is an object a person acquires for the memories the owner associates with it. The term souvenir brings to mind the mass-produced kitsch that is the main commodity of souvenir and gift shops in many tourist traps around the world...

    .
  • In the 1996 comedy film Dear God, a character played by Greg Kinnear
    Greg Kinnear
    Gregory "Greg" Kinnear is an American actor and television personality who first rose to stardom in 1991. He has appeared in more than 20 motion pictures, and was nominated for an Academy Award for his role in As Good as It Gets.-Early life:Kinnear was born in Logansport, Indiana, the son of...

    , who works in the dead letter office at Los Angeles, CA, responds to letters written to God
    God
    God is the English name given to a singular being in theistic and deistic religions who is either the sole deity in monotheism, or a single deity in polytheism....

    .
  • In Australia, the postal authority (Australia Post) has renamed the "Dead Letter Office" the "Mail Redirection Centre" although documentation as recent as September 2007 still refers to it as the "Dead Letter Office".
  • In Terry Pratchett
    Terry Pratchett
    Sir Terence David John "Terry" Pratchett, OBE is an English novelist, known for his frequently comical work in the fantasy genre. He is best known for his popular and long-running Discworld series of comic fantasy novels...

    's book Making Money
    Making Money
    Making Money is a Terry Pratchett novel in the Discworld series, first published in the UK on 20 September 2007. It is the second novel featuring Moist von Lipwig, and involves the Ankh-Morpork mint and specifically the introduction of paper money to the city...

    , the Postmaster Moist finds Lord Vetinari, the Patrician and ruler of the city, wandering around the Blind Letter office of the Ankh-Morpork post office. Vetinari is able to work out that a letter addressed "Duzbuns Hopsit pfarmerrsc" is intended for a baker opposite a pharmacy on Pigsty Hill who "does those rather good curly buns".

External links

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