Servpro
Encyclopedia
Servpro Industries, Inc. is a franchisor for more than 1,500 fire and water cleanup and restoration franchises in 48 states in the USA. The company is headquartered in Gallatin, Tennessee
Gallatin, Tennessee
Gallatin is a city in and the county seat of Sumner County, Tennessee, United States, along a navigable tributary of the Cumberland River. The population was 23,230 at the 2000 census. Named for U.S...

. Servpro franchises
Franchising
Franchising is the practice of using another firm's successful business model. The word 'franchise' is of anglo-French derivation - from franc- meaning free, and is used both as a noun and as a verb....

 offer a range of residential and commercial cleaning and restoration services, including carpet cleaning, hardwood floors, HVAC systems, upholstery and more.

Servpro Industries, Inc. employs more than 200 corporate staff at its national headquarters and supports a network of more than 1,500 franchises.

Servpro franchises were involved in the post 9/11 cleanup at the The Pentagon
The Pentagon
The Pentagon is the headquarters of the United States Department of Defense, located in Arlington County, Virginia. As a symbol of the U.S. military, "the Pentagon" is often used metonymically to refer to the Department of Defense rather than the building itself.Designed by the American architect...

 and in NYC, cleanup in New Orleans after Hurricane Katrina
Hurricane Katrina
Hurricane Katrina of the 2005 Atlantic hurricane season was a powerful Atlantic hurricane. It is the costliest natural disaster, as well as one of the five deadliest hurricanes, in the history of the United States. Among recorded Atlantic hurricanes, it was the sixth strongest overall...

 and in Texas
Texas
Texas is the second largest U.S. state by both area and population, and the largest state by area in the contiguous United States.The name, based on the Caddo word "Tejas" meaning "friends" or "allies", was applied by the Spanish to the Caddo themselves and to the region of their settlement in...

 after Hurricane Ike
Hurricane Ike
Hurricane Ike was the second-costliest hurricane ever to make landfall in the United States, the costliest hurricane ever to impact Cuba and the second most active hurricane to reach the Canadian mainland in the Great Lakes Region after Hurricane Hazel in 1954...

.

Expanded history

Ted and Doris Isaacson launched Servpro in 1967 as a painting business in Sacramento, California
Sacramento, California
Sacramento is the capital city of the U.S. state of California and the county seat of Sacramento County. It is located at the confluence of the Sacramento River and the American River in the northern portion of California's expansive Central Valley. With a population of 466,488 at the 2010 census,...

. With a background in cleaning and restoration, Ted and Doris changed the direction of the company, becoming a franchisor of cleanup and restoration services.

After selling their first franchise
Franchising
Franchising is the practice of using another firm's successful business model. The word 'franchise' is of anglo-French derivation - from franc- meaning free, and is used both as a noun and as a verb....

 in 1969 Servpro acquired the Bristol-Myers Domesticare Division and its 175 Franchises in 1979. Servpro relocated their corporate headquarters from Sacramento to Gallatin, Tenn., in 1988, placing itself within 600 miles (965.6 km) of 50 percent of the U.S. population. At the time of the relocation, the Servpro system consisted of 647 Franchises.

In 1991 the Nashville Business Journal named Servpro the Small Business of the Year. The company sold its 1,000th Franchise in 2000. In 2005, Servpro moved to a 106000 square feet (9,847.7 m²), facility in Gallatin to provide more room for expansion.

More than 1,500 franchises are in operation nationwide, and Servpro continues to grow despite a difficult economic climate.

Every year since 2004, Servpro has been ranked #1 in the Restoration Services category by Entrepreneur Magazine.

In 2009, Dunn and Bradstreet ranked Servpro #9 in the Best Franchise Opportunity for all categories of franchises.

Training facility

Servpro holds classes in its training facility constantly. The training facility has three classrooms that seat 50 students each. With computers for hands-on software training and audio/visual aids, the classrooms are fully equipped.

The training center also has two furnished, full-size residential structures. The indoor house puts Servpro franchise professionals to the test month after month, honing their professional cleanup and restoration skills in fire and soot damage. The 1200 square feet (111.5 m²) ASD (Applied Structural Drying) house, located adjacent to the corporate facility, allows Servpro to teach a hands-on ASD certification course, one of only nine approved ASD schools in the country.

In 2008 the internal training department received the Golden Torch Award for Innovation in Practice (Franchise Training).

HERO commercials

In 2007, Servpro began running a series of TV commercials produced by Bent Image Lab of Oregon. They are also known for their distinctive Green Vans.

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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