Raphael Lapin
Encyclopedia
Raphael E. Lapin is a negotiation, mediation
and communication
expert currently based in Los Angeles, California. He is principal and founder of Conflict Management, Inc. — a conflict management
and negotiation strategies training and consulting group that works with Fortune 500
s, S&P 500
s and governments — and leads the Lapin International negotiation and conflict resolution practice.
Lapin is best known for applying negotiation strategies developed at Harvard Law School’s Program on Negotiation to help corporations and governments adopt a negotiation approach based on understanding, collaboration, mutual trust and relationship building. He is also known for introducing the use of mediation for negotiating transactions such as joint ventures and mergers.
Lapin is a licensed pilot and a member of the Aircraft Owners and Pilots Association
. He volunteers for Angel Flight
, an organization that flies patients from rural areas to medical centers for treatment. He also works with American Jewish World Service
, where he contributes his negotiation and conflict resolution expertise in developing regions around the world.
and an M.A. in Talmudic law
, logic and analysis from the Brisk School of Advanced Talmudic Studies in Israel. He was also ordained as a rabbi.
In 1994, Lapin was one of 24 candidates accepted into Harvard Law School’s
Advanced Mediation Program, where he studied under Roger Fisher and Robert Mnookin, who is known for shaping a resolution in the landmark dispute over operating system software between IBM
and Fujitsu
. He earned specialty certificates in negotiation and advanced mediation studies from Harvard in 1996.
He delivers negotiation services to corporations, governments and other organizations through various channels including advising in live negotiations, customized learning and training systems and mentoring and coaching.
His company has assisted AT&T
, British Telecom, Turner Construction
, Yahoo!
, Johnson Controls
, the government of Qatar
, USAID
, the U.S. Air Force
and the State Department
, among others.
In addition to negotiation strategies, Conflict Management, Inc. provides dispute
and conflict resolution
services and training using various processes such as facilitation, mediation, negotiation and dialogue.
Lapin is known for his practical application of negotiation strategies developed at Harvard Law’s Program on Negotiation, and for introducing the use of mediation for negotiating transactions such as joint ventures and mergers.
In addition to negotiation strategies, for ten years prior to founding Conflict Management, Inc. Lapin used mediation to resolve thousands of disputes encompassing the areas of intellectual property, construction, business, employment, medical malpractice, labor union issues, family law and conflicts involving multinational components where cultural differences often play a key role.
Lapin is approved by the State Bar of California
to train lawyers in negotiation and mediation as part of their ongoing continuing education requirements. He is also a professional member of the Institute of Management Consultants
and an advanced practitioner member of the Association for Conflict Resolution, an international organization based in Washington, DC.
In addition to his work in negotiation strategies and conflict resolution, Raphael is a well-known Talmudist and has lectured in advanced schools of Talmudic law
in the United Kingdom
and Israel
.
.
He has contributed to American City Business Journals
as a syndicated columnist on the topics of negotiation, communication and dispute resolution. His articles have also appeared in various publications including McGraw Hill’s California Construction and Institute for Supply Management
newsletters.
Mediation
Mediation, as used in law, is a form of alternative dispute resolution , a way of resolving disputes between two or more parties. A third party, the mediator, assists the parties to negotiate their own settlement...
and communication
Communication
Communication is the activity of conveying meaningful information. Communication requires a sender, a message, and an intended recipient, although the receiver need not be present or aware of the sender's intent to communicate at the time of communication; thus communication can occur across vast...
expert currently based in Los Angeles, California. He is principal and founder of Conflict Management, Inc. — a conflict management
Conflict management
Conflict management involves implementing strategies to limit the negative aspects of conflict and to increase the positive aspects of conflict at a level equal to or higher than where the conflict is taking place. Furthermore, the aim of conflict management is to enhance learning and group outcomes...
and negotiation strategies training and consulting group that works with Fortune 500
Fortune 500
The Fortune 500 is an annual list compiled and published by Fortune magazine that ranks the top 500 U.S. closely held and public corporations as ranked by their gross revenue after adjustments made by Fortune to exclude the impact of excise taxes companies collect. The list includes publicly and...
s, S&P 500
S&P 500
The S&P 500 is a free-float capitalization-weighted index published since 1957 of the prices of 500 large-cap common stocks actively traded in the United States. The stocks included in the S&P 500 are those of large publicly held companies that trade on either of the two largest American stock...
s and governments — and leads the Lapin International negotiation and conflict resolution practice.
Lapin is best known for applying negotiation strategies developed at Harvard Law School’s Program on Negotiation to help corporations and governments adopt a negotiation approach based on understanding, collaboration, mutual trust and relationship building. He is also known for introducing the use of mediation for negotiating transactions such as joint ventures and mergers.
Lapin is a licensed pilot and a member of the Aircraft Owners and Pilots Association
Aircraft Owners and Pilots Association
The Aircraft Owners and Pilots Association is a Frederick, Maryland-based non-profit political organization. Incorporated on 15 May 1939, AOPA's membership consists mainly of general aviation pilots in the United States...
. He volunteers for Angel Flight
Angel Flight
Angel Flight is the name used by a number of groups whose members provide free transportation for needy patients and perform other missions of community service...
, an organization that flies patients from rural areas to medical centers for treatment. He also works with American Jewish World Service
American Jewish World Service
American Jewish World Service is a nonprofit international development organization, founded in 1985, which supports community-based organizations in 35 countries in the developing world and works to educate the American Jewish community about global justice...
, where he contributes his negotiation and conflict resolution expertise in developing regions around the world.
Early Life And Education
Raphael Lapin was born and raised in South Africa. He studied in England and Israel in the 1970s, earning a B.A. in Talmudic Law and Anthropology from the Institute of Talmudic Law in GatesheadGateshead
Gateshead is a town in Tyne and Wear, England and is the main settlement in the Metropolitan Borough of Gateshead. Historically a part of County Durham, it lies on the southern bank of the River Tyne opposite Newcastle upon Tyne and together they form the urban core of Tyneside...
and an M.A. in Talmudic law
Talmudic law
Talmudic Law Is the law that is derived from the Talmud based on the teachings of the Talmudic Sages.* See Talmud or Talmudical Hermeneutics for more information....
, logic and analysis from the Brisk School of Advanced Talmudic Studies in Israel. He was also ordained as a rabbi.
In 1994, Lapin was one of 24 candidates accepted into Harvard Law School’s
Harvard Law School
Harvard Law School is one of the professional graduate schools of Harvard University. Located in Cambridge, Massachusetts, it is the oldest continually-operating law school in the United States and is home to the largest academic law library in the world. The school is routinely ranked by the U.S...
Advanced Mediation Program, where he studied under Roger Fisher and Robert Mnookin, who is known for shaping a resolution in the landmark dispute over operating system software between IBM
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
and Fujitsu
Fujitsu
is a Japanese multinational information technology equipment and services company headquartered in Tokyo, Japan. It is the world's third-largest IT services provider measured by revenues....
. He earned specialty certificates in negotiation and advanced mediation studies from Harvard in 1996.
Professional career
Lapin founded Conflict Management, Inc., a consulting practice that provides negotiation strategy, advice and training to corporations and governments internationally, in 1995.He delivers negotiation services to corporations, governments and other organizations through various channels including advising in live negotiations, customized learning and training systems and mentoring and coaching.
His company has assisted AT&T
AT&T
AT&T Inc. is an American multinational telecommunications corporation headquartered in Whitacre Tower, Dallas, Texas, United States. It is the largest provider of mobile telephony and fixed telephony in the United States, and is also a provider of broadband and subscription television services...
, British Telecom, Turner Construction
Turner Construction
Turner Construction Company is one of the largest construction management companies in the United States with a construction volume of $8 billion in 2010. It is a subsidiary of HOCHTIEF Germany.-The early years:...
, Yahoo!
Yahoo!
Yahoo! Inc. is an American multinational internet corporation headquartered in Sunnyvale, California, United States. The company is perhaps best known for its web portal, search engine , Yahoo! Directory, Yahoo! Mail, Yahoo! News, Yahoo! Groups, Yahoo! Answers, advertising, online mapping ,...
, Johnson Controls
Johnson Controls
Johnson Controls, Inc. is a company, based in Milwaukee, Wisconsin, USA. It was founded in 1885 by professor Warren S. Johnson, inventor of the first electric room thermostat....
, the government of Qatar
Qatar
Qatar , also known as the State of Qatar or locally Dawlat Qaṭar, is a sovereign Arab state, located in the Middle East, occupying the small Qatar Peninsula on the northeasterly coast of the much larger Arabian Peninsula. Its sole land border is with Saudi Arabia to the south, with the rest of its...
, USAID
United States Agency for International Development
The United States Agency for International Development is the United States federal government agency primarily responsible for administering civilian foreign aid. President John F. Kennedy created USAID in 1961 by executive order to implement development assistance programs in the areas...
, the U.S. Air Force
United States Air Force
The United States Air Force is the aerial warfare service branch of the United States Armed Forces and one of the American uniformed services. Initially part of the United States Army, the USAF was formed as a separate branch of the military on September 18, 1947 under the National Security Act of...
and the State Department
United States Department of State
The United States Department of State , is the United States federal executive department responsible for international relations of the United States, equivalent to the foreign ministries of other countries...
, among others.
In addition to negotiation strategies, Conflict Management, Inc. provides dispute
Dispute resolution
Dispute resolution is the process of resolving disputes between parties.-Methods:Methods of dispute resolution include:* lawsuits * arbitration* collaborative law* mediation* conciliation* many types of negotiation* facilitation...
and conflict resolution
Conflict resolution
Conflict resolution is conceptualized as the methods and processes involved in facilitating the peaceful ending of some social conflict. Often, committed group members attempt to resolve group conflicts by actively communicating information about their conflicting motives or ideologies to the rest...
services and training using various processes such as facilitation, mediation, negotiation and dialogue.
Lapin is known for his practical application of negotiation strategies developed at Harvard Law’s Program on Negotiation, and for introducing the use of mediation for negotiating transactions such as joint ventures and mergers.
In addition to negotiation strategies, for ten years prior to founding Conflict Management, Inc. Lapin used mediation to resolve thousands of disputes encompassing the areas of intellectual property, construction, business, employment, medical malpractice, labor union issues, family law and conflicts involving multinational components where cultural differences often play a key role.
Lapin is approved by the State Bar of California
State Bar of California
The State Bar of California is California's official bar association. It is responsible for managing the admission of lawyers to the practice of law, investigating complaints of professional misconduct, and prescribing appropriate discipline...
to train lawyers in negotiation and mediation as part of their ongoing continuing education requirements. He is also a professional member of the Institute of Management Consultants
Institute of Management Consultants USA
The Institute of Management Consultants USA is the professional association and the sole certifying body for individual management consultants in the United States...
and an advanced practitioner member of the Association for Conflict Resolution, an international organization based in Washington, DC.
In addition to his work in negotiation strategies and conflict resolution, Raphael is a well-known Talmudist and has lectured in advanced schools of Talmudic law
Talmudic law
Talmudic Law Is the law that is derived from the Talmud based on the teachings of the Talmudic Sages.* See Talmud or Talmudical Hermeneutics for more information....
in the United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...
and Israel
Israel
The State of Israel is a parliamentary republic located in the Middle East, along the eastern shore of the Mediterranean Sea...
.
Writings
Lapin is the author of Working with Difficult People, part of the DK Essential Managers Series commissioned by DK PublishersDorling Kindersley
Dorling Kindersley is an international publishing company specializing in illustrated reference books for adults and children in 51 languages. It is currently part of the Penguin Group....
.
He has contributed to American City Business Journals
American City Business Journals
American City Business Journals is an American newspaper chain based in Charlotte, North Carolina owned by Advance Publications. It has a range of media including 41 primary metropolitan weekly publications, which reach 4 million readers with business community related news, and Bizjournals, the...
as a syndicated columnist on the topics of negotiation, communication and dispute resolution. His articles have also appeared in various publications including McGraw Hill’s California Construction and Institute for Supply Management
Institute for Supply Management
Founded in 1915, the Institute for Supply Management is the first supply management institute in the world.ISM is a not-for-profit educational association that serves professionals and organizations with an interest in supply management in more than 80 countries...
newsletters.