Timpson (retailer)
Encyclopedia
Timpson is primarily a shoe repair business with over 750 outlets in the United Kingdom
United Kingdom
The United Kingdom of Great Britain and Northern IrelandIn the United Kingdom and Dependencies, other languages have been officially recognised as legitimate autochthonous languages under the European Charter for Regional or Minority Languages...

 and the Republic of Ireland
Republic of Ireland
Ireland , described as the Republic of Ireland , is a sovereign state in Europe occupying approximately five-sixths of the island of the same name. Its capital is Dublin. Ireland, which had a population of 4.58 million in 2011, is a constitutional republic governed as a parliamentary democracy,...

. Timpson also offers key cutting, engraving, jewellery and watch repair, house sign creation and assorted other services, as well as retailing shoe care products.

History

Timpson's was founded in 1869 when John Timpson opened his first shoe shop in Manchester
Manchester
Manchester is a city and metropolitan borough in Greater Manchester, England. According to the Office for National Statistics, the 2010 mid-year population estimate for Manchester was 498,800. Manchester lies within one of the UK's largest metropolitan areas, the metropolitan county of Greater...

.

Business method

The Timpson's management team employs a very distinctive business method. There is a great deal of autonomy given to the small teams working in individual stores. The head of Timpson and descendant of the founder, another John Timpson, personally visits his shops up and down the country on a regular basis. During the Crewe and Nantwich by-Election in 2008
Crewe and Nantwich by-election, 2008
The Crewe and Nantwich by-election, 2008 was a parliamentary by-election held on 22 May 2008, for the British House of Commons constituency of Crewe and Nantwich, in Cheshire, England...

 a Timpson store in Crewe
Crewe
Crewe is a railway town within the unitary authority area of Cheshire East and the ceremonial county of Cheshire, England. According to the 2001 census the urban area had a population of 67,683...

 displayed signs in its shop windows in support of John Timpson's son, Edward Timpson
Edward Timpson
Anthony Edward Timpson is a British Conservative Party politician. He became a Member of Parliament in 2008 after winning a by-election in the constituency of Crewe and Nantwich.-Biography:Timpson was born in Knutsford, Cheshire, in 1973...

, the Conservative Party
Conservative Party (UK)
The Conservative Party, formally the Conservative and Unionist Party, is a centre-right political party in the United Kingdom that adheres to the philosophies of conservatism and British unionism. It is the largest political party in the UK, and is currently the largest single party in the House...

candidate.
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