The Deming Cup
Encyclopedia
The Deming Cup is an annual prize presented by The W. Edwards Deming Center for Quality, Productivity, and Competitiveness at Columbia Business School
.
It was established in 2010 to recognize world leaders who have made outstanding contributions in the area of operational excellence and have fostered the culture of continuous improvement in the organization.
. The Center sponsors applied research, disseminates best practices, supports focused education and professional development, and fosters partnerships with companies in the area of operational excellence. The Deming Center’s initiatives pursue connecting academia and industry worlds under the scope of leadership in quality, productivity, and competitiveness.
, Chairman, President, and CEO of IBM
, was selected as the winner. An award ceremony took place on October 18, 2010 at Columbia University
“On behalf of IBMers around the world, I am deeply honored to receive the inaugural Deming Cup, which embodies the Deming Center’s pioneering effort to understand and advance operational excellence in a globally integrating world,” said Palmisano. “We believe this agenda is strongly aligned with IBM’s work to build a smarter planet — helping businesses and institutions seize new capabilities to transform their operations, relationships, and business models — and practicing the same innovation within IBM itself.”
In 2011 Brent C. James, M.D., Chief Quality Officer at Intermountain Healthcare
, and Sergio Marchionne
, Chairman and CEO of Chrysler Group, and CEO of Fiat
were awarded with the cup. The award ceremony was held on November 2, 2011 at Columbia University
. “It only feels appropriate to accept this award in honor of Dr. Deming, who did his work with the idea that service is the ultimate human accomplishment,” Dr. James said. “We’re in the beginning of creating a whole new world of medicine. We haven’t even begun to realize what we can do for our patients — the people who come to us in their hour of need.”. Sergio Marchionne named organizational culture as the most crucial factor to success. “Culture change is more important and long-lasting than changes in manufacturing or production,” he said. “We’ve learned to be comfortable with the discomfort of uncertainty. The ability to embrace change and confidently plan for the future lies in positive leadership.”
The 2011 Judging Committee members are
Columbia Business School
Columbia Business School is the business school of Columbia University in Manhattan, New York City. It was established in 1916 to provide business training and professional preparation for undergraduate and graduate Columbia University students...
.
It was established in 2010 to recognize world leaders who have made outstanding contributions in the area of operational excellence and have fostered the culture of continuous improvement in the organization.
About the Deming Center
The W. Edwards Deming Center for Quality, Productivity, and Competitiveness was founded in 1990 by W. Edwards DemingW. Edwards Deming
William Edwards Deming was an American statistician, professor, author, lecturer and consultant. He is perhaps best known for his work in Japan...
. The Center sponsors applied research, disseminates best practices, supports focused education and professional development, and fosters partnerships with companies in the area of operational excellence. The Deming Center’s initiatives pursue connecting academia and industry worlds under the scope of leadership in quality, productivity, and competitiveness.
Recipients
In 2010 Samuel J. PalmisanoSamuel J. Palmisano
Samuel J. Palmisano was president and chief executive officer of IBM, which as of 2009 was the largest IT company in the world and 45th largest company overall. He was elected chairman in October 2002, effective January 1, 2003, and has served as CEO since March 2002. Before he became CEO,...
, Chairman, President, and CEO of IBM
IBM
International Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
, was selected as the winner. An award ceremony took place on October 18, 2010 at Columbia University
Columbia University
Columbia University in the City of New York is a private, Ivy League university in Manhattan, New York City. Columbia is the oldest institution of higher learning in the state of New York, the fifth oldest in the United States, and one of the country's nine Colonial Colleges founded before the...
“On behalf of IBMers around the world, I am deeply honored to receive the inaugural Deming Cup, which embodies the Deming Center’s pioneering effort to understand and advance operational excellence in a globally integrating world,” said Palmisano. “We believe this agenda is strongly aligned with IBM’s work to build a smarter planet — helping businesses and institutions seize new capabilities to transform their operations, relationships, and business models — and practicing the same innovation within IBM itself.”
In 2011 Brent C. James, M.D., Chief Quality Officer at Intermountain Healthcare
Intermountain Healthcare
Intermountain Health Care, Inc., DBA as Intermountain Healthcare, and formerly known as Intermountain Health Care , is a non-profit healthcare system and is the largest healthcare provider in the Intermountain West. Intermountain Healthcare provides hospital and other medical services in Utah and...
, and Sergio Marchionne
Sergio Marchionne
Sergio Marchionne is an international manager best known for his turnaround of the Italian automotive group Fiat and, more recently, for managing the US automotive group Chrysler from bankruptcy to profitability...
, Chairman and CEO of Chrysler Group, and CEO of Fiat
Fiat
FIAT, an acronym for Fabbrica Italiana Automobili Torino , is an Italian automobile manufacturer, engine manufacturer, financial, and industrial group based in Turin in the Italian region of Piedmont. Fiat was founded in 1899 by a group of investors including Giovanni Agnelli...
were awarded with the cup. The award ceremony was held on November 2, 2011 at Columbia University
Columbia University
Columbia University in the City of New York is a private, Ivy League university in Manhattan, New York City. Columbia is the oldest institution of higher learning in the state of New York, the fifth oldest in the United States, and one of the country's nine Colonial Colleges founded before the...
. “It only feels appropriate to accept this award in honor of Dr. Deming, who did his work with the idea that service is the ultimate human accomplishment,” Dr. James said. “We’re in the beginning of creating a whole new world of medicine. We haven’t even begun to realize what we can do for our patients — the people who come to us in their hour of need.”. Sergio Marchionne named organizational culture as the most crucial factor to success. “Culture change is more important and long-lasting than changes in manufacturing or production,” he said. “We’ve learned to be comfortable with the discomfort of uncertainty. The ability to embrace change and confidently plan for the future lies in positive leadership.”
Judging Committee
The Deming Cup recipients are selected by a Judging Committee, led by co-chairs Robert Amen and Paul O'Neill.The 2011 Judging Committee members are
- César AliertaCésar AliertaCésar Alierta Izuel has been the Chief Executive Officer and Chairman of Telefónica S.A. since July 26, 2000 where he guided the company through a significant Latin American expansion. Mr. Alierta earned a Bachelor’s Degree in Law at the Universidad de Zaragoza in 1967...
, Chairman and Chief Executive Officer, TelefónicaTelefónicaTelefónica, S.A. is a Spanish broadband and telecommunications provider in Europe and Latin America. Operating globally, it is the third largest provider in the world...
- Robert Amen, Executive in Residence, Columbia Business SchoolColumbia Business SchoolColumbia Business School is the business school of Columbia University in Manhattan, New York City. It was established in 1916 to provide business training and professional preparation for undergraduate and graduate Columbia University students...
- Kevin BurkeKevin Burke (CEO)Kevin Burke is the Chairman, President, and CEO of Consolidated Edison. He joined Consolidated Edison in 1973. He was promoted to Chief Operating Officer in 2000, President and CEO in 2005, and Chairman in 2006.- Educational background :...
, Chairman, President and Chief Executive Officer, Consolidated EdisonConsolidated EdisonConsolidated Edison, Inc. is one of the largest investor-owned energy companies in the United States, with approximately $14 billion in annual revenues and $36 billion in assets...
- Tom Cole, Chief Administrative Officer, Macy'sMacy'sMacy's is a U.S. chain of mid-to-high range department stores. In addition to its flagship Herald Square location in New York City, the company operates over 800 stores in the United States...
- Denis Cortese, Former President and Chief Executive Officer, Mayo ClinicMayo ClinicMayo Clinic is a not-for-profit medical practice and medical research group specializing in treating difficult patients . Patients are referred to Mayo Clinic from across the U.S. and the world, and it is known for innovative and effective treatments. Mayo Clinic is known for being at the top of...
- Awi FedergruenAwi FedergruenAwi Federgruen is Charles E. Exley Professor of Management at the Columbia University Graduate School of Business and affiliate professor at the university's Fu Foundation School of Engineering and Applied Science...
, Professor, Columbia Business SchoolColumbia Business SchoolColumbia Business School is the business school of Columbia University in Manhattan, New York City. It was established in 1916 to provide business training and professional preparation for undergraduate and graduate Columbia University students...
- Beth Ford, Executive Vice President, International Flavors & Fragrances
- Nelson Fraiman, Professor, Columbia Business SchoolColumbia Business SchoolColumbia Business School is the business school of Columbia University in Manhattan, New York City. It was established in 1916 to provide business training and professional preparation for undergraduate and graduate Columbia University students...
- Thomas Groos, Chairman, Minimax-Viking
- Richard Jaffe, Managing Director, Stifel NicolausStifel NicolausStifel Nicolaus and Company, Inc., incorporated in 1923, is the largest subsidiary of Stifel Financial Corporation and is a member of Securities Investor Protection Corporation . The parent company has several subsidiaries....
- Jeffrey Keefer, Consultant to Chair & CEO, DuPontDuPontE. I. du Pont de Nemours and Company , commonly referred to as DuPont, is an American chemical company that was founded in July 1802 as a gunpowder mill by Eleuthère Irénée du Pont. DuPont was the world's third largest chemical company based on market capitalization and ninth based on revenue in 2009...
- Klaus KleinfeldKlaus KleinfeldKlaus Kleinfeld is chief executive officer of Alcoa Inc., and former CEO of Siemens AG.In August 2007, Kleinfeld was appointed COO of Alcoa Inc....
, Chief Executive Officer, AlcoaAlcoaAlcoa Inc. is the world's third largest producer of aluminum, behind Rio Tinto Alcan and Rusal. From its operational headquarters in Pittsburgh, Pennsylvania, Alcoa conducts operations in 31 countries...
- Shelly LazarusRochelle Lazarus-Early life and career:Lazarus graduated from Smith College. She also obtained an MBA from Columbia Business School. She joined Ogilvy & Mather in 1971 and became President of its U.S. direct marketing business in 1989. She later became President of Ogilvy & Mather New York, followed by...
, Chairman, Ogilvy & MatherOgilvy & MatherOgilvy & Mather is an international advertising, marketing and public relations agency based in Manhattan and owned by the WPP Group. The company operates 497 offices in 125 countries with approximately 16,000 employees.-History:...
- Sang Wan Lee, Executive Advisor to CEO, Samsung ElectronicsSamsung ElectronicsSamsung Electronics is a South Korean multinational electronics and information technology company headquartered in Samsung Town, Seoul...
- Nicolás Loaiza, Co-founder and Chief Executive Officer, Bodytech
- Sunil MittalSunil MittalSunil Bharti Mittal , Punjabi: ਸੁਨੀਲ ਭਾਰਤੀ ਮਿੱਤਲ, born 23 October 1957) is an Indian telecom mogul, philanthropist and the founder, chairman and Group CEO of Bharti Enterprises...
, Chairman and Chief Executive Officer, Bharti EnterprisesBharti EnterprisesBharti Enterprises is an Indian business conglomerate headquartered in New Delhi, India, operating primarily across India and in some other countries like Sri Lanka, Bangladesh, Jersey, Guernsey and Seychelles with expanding operations across Africa in Burkina Faso, Chad, Congo Brazzaville,...
- David Niles, President, SSA & CompanySSA & CompanySSA & Company is a privately held global business operations consulting firm headquartered in New York. The firm was originally founded as the Six Sigma Academy in 1994 by the progenitors of the Six Sigma revolution at Motorola...
- Bennett Nussbaum, Senior Vice President and Chief Financial Officer, Winn-DixieWinn-DixieWinn-Dixie Stores, Inc. is an American supermarket chain based in Jacksonville, Florida. Winn-Dixie has ranked number 24 in the 2010 "Top 75 North American Food Retailers" based on 2009 fiscal year estimated sales of $7.3 billion by Supermarket News. and was ranked the 43rd largest retailer in the...
- Paul O'Neill, Former Secretary of the U.S. Treasury
- Janet L. RobinsonJanet L. RobinsonJanet L. Robinson is an American publishing executive, and became president and chief executive officer of The New York Times Company on December 27, 2004...
, President and Chief Executive Officer, The New York TimesThe New York TimesThe New York Times is an American daily newspaper founded and continuously published in New York City since 1851. The New York Times has won 106 Pulitzer Prizes, the most of any news organization...
- Ginni Rometty, Senior Vice President, IBMIBMInternational Business Machines Corporation or IBM is an American multinational technology and consulting corporation headquartered in Armonk, New York, United States. IBM manufactures and sells computer hardware and software, and it offers infrastructure, hosting and consulting services in areas...
- Keith SherinKeith SherinKeith S. Sherin is currently the Vice Chairman and Chief Financial Officer of General Electric.-Early life and career:...
, Vice Chairman and Chief Financial Officer, General ElectricGeneral ElectricGeneral Electric Company , or GE, is an American multinational conglomerate corporation incorporated in Schenectady, New York and headquartered in Fairfield, Connecticut, United States...
- S. D. ShibulalS. D. ShibulalS.D. Shibulal, better known as Shibu, is the co-founder and current Chief Executive Officer of Infosys, a consulting and Consulting and IT services company based in India.Shibulal is a member of the Board of Directors of Infosys Limited...
, Co-founder and Chief Executive Officer, InfosysInfosysInfosys Limited, formerly Infosys Technologies Limited is a global technology services company headquartered in Bangalore, India. It is the second largest IT exporter in India with 133,560 employees as of March 2011. It has offices in 33 countries and development centers in India, China,...
- George Stalk, Senior Advisor and BCG Fellow, The Boston Consulting Group
- Burt Steinberg, Former President and Director, DressBarnDressBarnDress Barn is an American retailer of women's clothing. The first Dress Barn was opened in 1962 in Stamford, Connecticut, by Roslyn Jaffe. The company began trading on NASDAQ in 1982...
- David Thurm, Chief Operating Officer, Art Institute of ChicagoArt Institute of ChicagoThe School of the Art Institute of Chicago is one of America's largest accredited independent schools of art and design, located in the Loop in Chicago, Illinois. It is associated with the museum of the same name, and "The Art Institute of Chicago" or "Chicago Art Institute" often refers to either...
- Carlo Tunioli, President, BenettonBenetton GroupBenetton Group S.p.A. is a global luxury fashion brand, based in Treviso, Italy. The name comes from the Benetton family who founded the company in 1965. Benetton Group is listed in Milan....
USA
- Garrett van Ryzin, Professor, Columbia Business SchoolColumbia Business SchoolColumbia Business School is the business school of Columbia University in Manhattan, New York City. It was established in 1916 to provide business training and professional preparation for undergraduate and graduate Columbia University students...
Criteria and Eligibility Requirements
- Global leader who has applied and demonstrated the Deming principles
- Organization that exhibits multidimensional excellence
- Organization known for continuous improvement.
- An organization that has increased in shareholder value over a sustained period of time due to organic growth
- An organization where operational excellence has made a decisive impact on the competitive position of the firm
- Evidence of a culture in which all stakeholders in the organization are treated with dignity and respect
- Leader who requires data driven analysis and has clear commitment to impactful training and skill development