Hylton Red House School
Encyclopedia
Hylton Red House was a comprehensive
Comprehensive school
A comprehensive school is a state school that does not select its intake on the basis of academic achievement or aptitude. This is in contrast to the selective school system, where admission is restricted on the basis of a selection criteria. The term is commonly used in relation to the United...

 secondary school for ages 11–16 located in Red House
Hylton Red House
Hylton Red House, known as Red House, often incorrectly spelled as Redhouse, is a suburb in the north west of Sunderland, England, situated between Downhill to the west, and Marley Pots and Witherwack to the east....

, Sunderland, England
England
England is a country that is part of the United Kingdom. It shares land borders with Scotland to the north and Wales to the west; the Irish Sea is to the north west, the Celtic Sea to the south west, with the North Sea to the east and the English Channel to the south separating it from continental...

.

As of 2005 it had 736 students, a fall of 25% since 2000.

In July 2009, the school closed in preparation for the transition of its staff and students to the newly built Red House Academy
Red House Academy
Red House Academy is an academy secondary school for ages 11–16 located in Hylton Red House, Sunderland, England.In July 2009, the former, Hylton Red House School was closed in preparation for the transition of its staff and students to the newly built Red House Academy - an Academy funded by the...

 - an Academy funded by the Leighton Group, hoping to provide a "balanced curriculum", allowing its students to "pursue their own ambitions" in "state-of-the-art buildings". The principal will be Dr. Thérèse Quincey, who was the headteacher of Hylton Red House School for its final years, under whose leadership the school was removed from special measures by Ofsted and given grades satisfactory to good.

Call centre training

In 2007 the school attracted some controversy regarding a training programme for call centre
Call centre
A call centre or call center is a centralised office used for the purpose of receiving and transmitting a large volume of requests by telephone. A call centre is operated by a company to administer incoming product support or information inquiries from consumers. Outgoing calls for telemarketing,...

 operators. The programme was set up in conjunction with an energy company (EDF Energy
EDF Energy
EDF Energy is an integrated energy company in the United Kingdom, with operations spanning electricity generation and the sale of gas and electricity to homes and businesses throughout the United Kingdom...

) which has a call centre in the area. For pupils, successful completion of the course provided half of the credit of a GCSE examination. Local adults were also able to participate. An assistant teacher claimed the programme was a successful one, providing students with "a taste of a real working environment" and helping to build their confidence. However a Sunderland representative of the National Union of Teachers
National Union of Teachers
The National Union of Teachers is a trade union for school teachers in England, Wales, the Channel Islands and the Isle of Man. It is a member of the Trades Union Congress...

criticized the scheme as "a step too far".
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