Shatel
Encyclopedia
Shatel is an Iran
Iran
Iran , officially the Islamic Republic of Iran , is a country in Southern and Western Asia. The name "Iran" has been in use natively since the Sassanian era and came into use internationally in 1935, before which the country was known to the Western world as Persia...

ian Internet Service Provider
Internet service provider
An Internet service provider is a company that provides access to the Internet. Access ISPs directly connect customers to the Internet using copper wires, wireless or fiber-optic connections. Hosting ISPs lease server space for smaller businesses and host other people servers...

, based in Tehran
Tehran
Tehran , sometimes spelled Teheran, is the capital of Iran and Tehran Province. With an estimated population of 8,429,807; it is also Iran's largest urban area and city, one of the largest cities in Western Asia, and is the world's 19th largest city.In the 20th century, Tehran was subject to...

, Iran. Shatel logo appears on first page of MTN Irancell
MTN Irancell
Irancell is the second mobile phone network operator of Iran. It is 49% owned by the South Africa-based MTN Group.MTN Irancell operates on GSM 900/1800 and is the first network operator of Iran which provides GPRS and MMS service and will let subscribers choose their desired number from between...

 website http://www.irancell.ir, sign of a probable partnership. Shatel is the brand name of the main company, Aria Rasana Tadbir.

Products and services

  • ADSL Internet services
  • ADSL2+ Internet services (shatel-bade)
  • Broadband
    Broadband
    The term broadband refers to a telecommunications signal or device of greater bandwidth, in some sense, than another standard or usual signal or device . Different criteria for "broad" have been applied in different contexts and at different times...

     Internet
  • Dialup Internet
  • Telephone card
    Telephone card
    A telephone card, calling card or phone card for short, is a small plastic card, sized and shaped like a credit card, used to pay for telephone services. It is not necessary to have the physical card except with a stored-value system; knowledge of the access telephone number to dial and the PIN is...

    s for low cost outgoing International phone calls
  • Network Consulting, design and implementation
  • Shatel was one of the first companies in Iran to be awarded a PAP license (allowing them to deploy ADSL). Shatel uses ADSL2+ technology.


Founders of the Company Have begun their activity in the field of WAN, LAN computer networks designing and also disassembling satellite and wireless systems as spread in three main cities of Iran (Tehran , Karaj and Tabriz)
since 1999.

Quality and users satisfaction

Once Shatel has been reported as the best ISP in 2010 by MATMA Report. Shatel provides one of the most stable internet speeds in Iran that is an important factor to increase quality of the services. unfortunately Shatl has denied some of SLA
Service Level Agreement
A service-level agreement is a part of a service contract where the level of service is formally defined. In practice, the term SLA is sometimes used to refer to the contracted delivery time or performance...

rules in late 2010. a lot of users has reported that their service is limited to a low speed in the free bandwidth time range(1:00AM to 7:00AM). also ART users has reported that Shatel force them to move in to a more expensive plans if they use a specific amount of traffic while ART plan are soled to users as unlimited traffic accounts sell page.
Shatel does not guarantee any speed stability for any of its ART or ECO services on free bandwidth time range or limited traffic time range (limited traffic time speed is only guaranteed if communication operation does not have any down time). That means you only have guarantee to download 3.0 gigabytes per month and nothing more.

Offices and coverage

Head office is in northern Tehran, with many representatives and local branches around the country. Almost 11 provinces had covered cities in August 2007. See http://www.shatel.ir/content/category/4/54/74/lang,en-US/ for an updated list of cities and provinces.

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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