Objectworld Communications
Encyclopedia
Objectworld Communications Corp., formerly ObjectWorld Inc, was a privately held company, provides unified communications
software to small- and medium-sized businesses. Objectworld was acquired by Huntsville, Alabama based ADTRAN Inc. Objectworld created products focused on the Microsoft Windows
operating system platform targeted towards IT
-centric installation, administration and maintenance of unified communications
infrastructure.
Objectworld’s flagship product, UC Server, acts as either an adjunct extension to existing PBX systems, or as an IP-telephony-based replacement for traditional communications systems. UC Server can provide complete business communications (telephone
s, auto-attendants
, voice mail
, unified messaging
, fax server
, IVR
, outbound dialing
, conferencing
, etc.) by integrating with various third-party products (SIP
telephones, SIP
gateways, etc.), and with Microsoft Windows
Active Directory
, Microsoft Exchange Server
and Lotus Domino. UC Server is targeted to be administered and maintained by IT
system administrators.
, video conferencing) with clients such as MPR Teltech and the Canadian Research Council. In 1998, ObjectWorld released CallAttendant a home and small-office telephony product and automated telephone answering system that provided sophisticated call-flow definitions using a graphical drag-and-drop user interface. The user interface was unique in that it made advanced telephony answering services accessible to less knowledgeable users without the need for scripting, programming or a detailed understanding of telephony.
In 2000, this product was transitioned into an adjunct PBX application; and the home and small-office products were discontinued. This new product was launched in March 2001 and named CallAttendant Office; it was targeted for small and medium-sized enterprises. CallAttendant Office worked with traditional PBXs to provide voice-mail, unified-messaging, auto-attendants and fax services and provided a very early unified communications solution.
Both the home and enterprise products won a variety of awards, including ZDNet Editors Picks, 2000 Teleconnect IT Expo Best of Show, 2001 Communications Solutions Product of the Year, 2001 Communications Convergence Best of Show, 2001 Teleconnect Best of Show, and 2002 Customer Interaction Solutions Editor’s Choice.
ObjectWorld continued to develop and expand the CallAttendant Office product. In April 2004, Objectworld Inc. was acquired by David Levy and David Schenkel with a co-investor Latitude Partners; a year later Growthworks Capital was added to the investment group. The company was renamed Objectworld Communications Corp. The CallAttendant Office product continued to evolve and expand into a unified communications
solution. In March 2006, Objectworld Unified Communications Server (Objectworld UC Server) was introduced, which added SIP
PBX capabilities to the existing adjunct services.
Unified communications
Unified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...
software to small- and medium-sized businesses. Objectworld was acquired by Huntsville, Alabama based ADTRAN Inc. Objectworld created products focused on the Microsoft Windows
Microsoft Windows
Microsoft Windows is a series of operating systems produced by Microsoft.Microsoft introduced an operating environment named Windows on November 20, 1985 as an add-on to MS-DOS in response to the growing interest in graphical user interfaces . Microsoft Windows came to dominate the world's personal...
operating system platform targeted towards IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
-centric installation, administration and maintenance of unified communications
Unified communications
Unified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...
infrastructure.
Objectworld’s flagship product, UC Server, acts as either an adjunct extension to existing PBX systems, or as an IP-telephony-based replacement for traditional communications systems. UC Server can provide complete business communications (telephone
Telephone
The telephone , colloquially referred to as a phone, is a telecommunications device that transmits and receives sounds, usually the human voice. Telephones are a point-to-point communication system whose most basic function is to allow two people separated by large distances to talk to each other...
s, auto-attendants
Automated attendant
In telephony, an automated attendant allows callers to be automatically transferred to an extension without the intervention of an operator/receptionist). Many AAs will also offer a simple menu system...
, voice mail
Voicemail
Voicemail is a computer based system that allows users and subscribers to exchange personal voice messages; to select and deliver voice information; and to process transactions relating to individuals, organizations, products and services, using an ordinary telephone...
, unified messaging
Unified messaging
Unified Messaging is the integration of different electronic messaging and communications media technologies into a single interface, accessible from a variety of different devices....
, fax server
Fax server
A fax server is a system installed in a local area network server that allows computer users whose computers are attached to the LAN to send and receive fax messages...
, IVR
Interactive voice response
Interactive voice response is a technology that allows a computer to interact with humans through the use of voice and DTMF keypad inputs....
, outbound dialing
Enterprise Campaign Management
An Enterprise Campaign Manager solution is used to provide advanced management capabilities for the data used to conduct Outbound dialing campaigns.- Basic Outbound dialing :...
, conferencing
Teleconference
A teleconference or teleseminar is the live exchange and mass articulation of information among several persons and machines remote from one another but linked by a telecommunications system...
, etc.) by integrating with various third-party products (SIP
Session Initiation Protocol
The Session Initiation Protocol is an IETF-defined signaling protocol widely used for controlling communication sessions such as voice and video calls over Internet Protocol . The protocol can be used for creating, modifying and terminating two-party or multiparty sessions...
telephones, SIP
Session Initiation Protocol
The Session Initiation Protocol is an IETF-defined signaling protocol widely used for controlling communication sessions such as voice and video calls over Internet Protocol . The protocol can be used for creating, modifying and terminating two-party or multiparty sessions...
gateways, etc.), and with Microsoft Windows
Microsoft Windows
Microsoft Windows is a series of operating systems produced by Microsoft.Microsoft introduced an operating environment named Windows on November 20, 1985 as an add-on to MS-DOS in response to the growing interest in graphical user interfaces . Microsoft Windows came to dominate the world's personal...
Active Directory
Active Directory
Active Directory is a directory service created by Microsoft for Windows domain networks. It is included in most Windows Server operating systems. Server computers on which Active Directory is running are called domain controllers....
, Microsoft Exchange Server
Microsoft Exchange Server
Microsoft Exchange Server is the server side of a client–server, collaborative application product developed by Microsoft. It is part of the Microsoft Servers line of server products and is used by enterprises using Microsoft infrastructure products...
and Lotus Domino. UC Server is targeted to be administered and maintained by IT
Information technology
Information technology is the acquisition, processing, storage and dissemination of vocal, pictorial, textual and numerical information by a microelectronics-based combination of computing and telecommunications...
system administrators.
Products
- Objectworld Unified Communications Server (UC Server): Introduced in March 2006, a Microsoft WindowsMicrosoft WindowsMicrosoft Windows is a series of operating systems produced by Microsoft.Microsoft introduced an operating environment named Windows on November 20, 1985 as an add-on to MS-DOS in response to the growing interest in graphical user interfaces . Microsoft Windows came to dominate the world's personal...
-based unified communicationsUnified communicationsUnified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...
solution currently sold in 3 editions as an adjunct to existing PBXs or with an integrated SIPSession Initiation ProtocolThe Session Initiation Protocol is an IETF-defined signaling protocol widely used for controlling communication sessions such as voice and video calls over Internet Protocol . The protocol can be used for creating, modifying and terminating two-party or multiparty sessions...
communications system (VoIP)). - CallAttendant Office (now called UC Server): Introduced in 2001, a unified communicationsUnified communicationsUnified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...
solution that was adjunct to existing PBXs. - CallAttendant, CallAttendant Home, CallAttendant Pro: Discontinued home and small business products that worked TAPITelephony Application Programming InterfaceThe Telephony Application Programming Interface is a Microsoft Windows API, which provides computer telephony integration and enables PCs running Microsoft Windows to use telephone services. Different versions of TAPI are available on different versions of Windows...
based devices (primarily voice modems) to provide advanced call answering capabilities.
Recent Awards
- 2008: CompTIACompTIAThe Computing Technology Industry Association , a non-profit trade association, was created in 1982 as the Association of Better Computer Dealers, Inc. by representatives of five microcomputer dealerships...
Channel Summit Best of Show, CompTIACompTIAThe Computing Technology Industry Association , a non-profit trade association, was created in 1982 as the Association of Better Computer Dealers, Inc. by representatives of five microcomputer dealerships...
Channel Summit Best Software Product, CompTIACompTIAThe Computing Technology Industry Association , a non-profit trade association, was created in 1982 as the Association of Better Computer Dealers, Inc. by representatives of five microcomputer dealerships...
Channel Summit Best Presentation - 2007: Internet Telephony Magazine Product of the Year, IDC Ten Canadian Companies to Watch Award, CompTIACompTIAThe Computing Technology Industry Association , a non-profit trade association, was created in 1982 as the Association of Better Computer Dealers, Inc. by representatives of five microcomputer dealerships...
System Builder Best Software Product, CompTIACompTIAThe Computing Technology Industry Association , a non-profit trade association, was created in 1982 as the Association of Better Computer Dealers, Inc. by representatives of five microcomputer dealerships...
System Builder Best Solution Sales Strategy - 2006: Deloitte and Touche Fast 50 Companies to Watch, Internet Telephony Magazine Product of the Year
- 2005: CompTIACompTIAThe Computing Technology Industry Association , a non-profit trade association, was created in 1982 as the Association of Better Computer Dealers, Inc. by representatives of five microcomputer dealerships...
Breakaway 2005 CT Summit Best Product-Software
History
Objectworld Communications Corp was founded in 1994 as ObjectWorld Inc. by Behrouz Poustchi, initially as a consulting company. In 1996, its second employee Robert Turner joined, and other staff were soon added. During these early years, ObjectWorld consulted on and developed telecommunications technology and products (SS7Signalling System 7
Signalling System No. 7 is a set of telephony signaling protocols which are used to set up most of the world's public switched telephone network telephone calls. The main purpose is to set up and tear down telephone calls...
, video conferencing) with clients such as MPR Teltech and the Canadian Research Council. In 1998, ObjectWorld released CallAttendant a home and small-office telephony product and automated telephone answering system that provided sophisticated call-flow definitions using a graphical drag-and-drop user interface. The user interface was unique in that it made advanced telephony answering services accessible to less knowledgeable users without the need for scripting, programming or a detailed understanding of telephony.
In 2000, this product was transitioned into an adjunct PBX application; and the home and small-office products were discontinued. This new product was launched in March 2001 and named CallAttendant Office; it was targeted for small and medium-sized enterprises. CallAttendant Office worked with traditional PBXs to provide voice-mail, unified-messaging, auto-attendants and fax services and provided a very early unified communications solution.
Both the home and enterprise products won a variety of awards, including ZDNet Editors Picks, 2000 Teleconnect IT Expo Best of Show, 2001 Communications Solutions Product of the Year, 2001 Communications Convergence Best of Show, 2001 Teleconnect Best of Show, and 2002 Customer Interaction Solutions Editor’s Choice.
ObjectWorld continued to develop and expand the CallAttendant Office product. In April 2004, Objectworld Inc. was acquired by David Levy and David Schenkel with a co-investor Latitude Partners; a year later Growthworks Capital was added to the investment group. The company was renamed Objectworld Communications Corp. The CallAttendant Office product continued to evolve and expand into a unified communications
Unified communications
Unified communications is the integration of real-time communication services such as instant messaging , presence information, telephony , video conferencing, data sharing , call control and speech recognition with non-real-time communication services such as unified...
solution. In March 2006, Objectworld Unified Communications Server (Objectworld UC Server) was introduced, which added SIP
Session Initiation Protocol
The Session Initiation Protocol is an IETF-defined signaling protocol widely used for controlling communication sessions such as voice and video calls over Internet Protocol . The protocol can be used for creating, modifying and terminating two-party or multiparty sessions...
PBX capabilities to the existing adjunct services.