InfoCision Management Corporation
Encyclopedia
InfoCision Management Corporation is a Bath Township, Ohio
based company that operates call centers. The second-largest teleservice company in the United States, the firm operates 30 call centers at 12 locations throughout Ohio
, West Virginia
, and Pennsylvania
where it employs more than 4,000 people. The company "specializes in political, Christian and nonprofit fundraising, and sales and customer care."
In addition to call centers, InfoCision also provides direct mail/bulk fulfillment services, offering variable on-demand data printing services, a one-to-one marketing strategy. On-demand printing allows different elements such as text, graphics and images to change from one printed piece to the next without stopping or slowing down the printing process to deliver a customized message to customers.
In 2004, InfoCision Founder Gary Taylor donated more than $3.5 million to fund the development of Taylor Institute for Direct Marketing at the University of Akron.
, InfoCision Founder Gary Taylor secured twenty years of naming rights for InfoCision Stadium-Summa Field, the home stadium of the Akron Zips football
team. The stadium officially opened on September 12, 2009 with the Zips defeating the Morgan State Bears 41-0.
Bath Township, Summit County, Ohio
Bath Township is one of the nine townships of Summit County, Ohio, United States. The 2000 census found 9,635 people in the township.-Geography:Located in the western part of the county, it borders the following townships and cities:...
based company that operates call centers. The second-largest teleservice company in the United States, the firm operates 30 call centers at 12 locations throughout Ohio
Ohio
Ohio is a Midwestern state in the United States. The 34th largest state by area in the U.S.,it is the 7th‑most populous with over 11.5 million residents, containing several major American cities and seven metropolitan areas with populations of 500,000 or more.The state's capital is Columbus...
, West Virginia
West Virginia
West Virginia is a state in the Appalachian and Southeastern regions of the United States, bordered by Virginia to the southeast, Kentucky to the southwest, Ohio to the northwest, Pennsylvania to the northeast and Maryland to the east...
, and Pennsylvania
Pennsylvania
The Commonwealth of Pennsylvania is a U.S. state that is located in the Northeastern and Mid-Atlantic regions of the United States. The state borders Delaware and Maryland to the south, West Virginia to the southwest, Ohio to the west, New York and Ontario, Canada, to the north, and New Jersey to...
where it employs more than 4,000 people. The company "specializes in political, Christian and nonprofit fundraising, and sales and customer care."
History
InfoCision was founded by Gary Taylor in his Akron home in 1982. For the first three years, IMC managed its client’s telefundraising campaigns by serving as a marketing consultant while a separate call center company made the phone calls. In 1985, InfoCision opened its first call center. Since then, InfoCision has become one of the largest privately-held call center companies in the world. Today, InfoCision raises more money for nonprofit organizations than any other outbound teleservices company. In 2004, Taylor stepped down as President and CEO to become chairman. The current President and CEO is Carl Albright.Products and services
InfoCision serves national nonprofit organizations, Fortune 100 companies and smaller businesses, focusing on customer acquisition, customer care and retention, and nonprofit fundraising, as well as volunteer recruitment. The company is divided into nine divisions, which are financial services, telecommunications, media, consumer and business services and religious, nonprofit and political fundraising.In addition to call centers, InfoCision also provides direct mail/bulk fulfillment services, offering variable on-demand data printing services, a one-to-one marketing strategy. On-demand printing allows different elements such as text, graphics and images to change from one printed piece to the next without stopping or slowing down the printing process to deliver a customized message to customers.
Philanthropy
In 2008, InfoCision and its employees donated more than $450,000 to various causes, and in 2009, despite the economic downturn, donated more than $250,000, in addition to volunteering.In 2004, InfoCision Founder Gary Taylor donated more than $3.5 million to fund the development of Taylor Institute for Direct Marketing at the University of Akron.
InfoCision Stadium
With a $10 million donation to the University of AkronUniversity of Akron
The University of Akron is a coeducational public research university located in Akron, Ohio, United States. The university is part of the University System of Ohio. It was founded in 1870 as a small college affiliated with the Universalist Church. In 1913 ownership was transferred to the City of...
, InfoCision Founder Gary Taylor secured twenty years of naming rights for InfoCision Stadium-Summa Field, the home stadium of the Akron Zips football
Akron Zips football
The University of Akron Zips are a college football program representing the University of Akron that competes in NCAA Division I FBS Mid-American Conference football...
team. The stadium officially opened on September 12, 2009 with the Zips defeating the Morgan State Bears 41-0.