Chrysler Comprehensive Compensation System
Encyclopedia
The Chrysler Comprehensive Compensation System (commonly referred to as "C3") was a project in the Chrysler Corporation to replace several payroll
Payroll
In a company, payroll is the sum of all financial records of salaries for an employee, wages, bonuses and deductions. In accounting, payroll refers to the amount paid to employees for services they provided during a certain period of time. Payroll plays a major role in a company for several reasons...

 applications with a single system. The project began with the work of The new system was built using Smalltalk
Smalltalk
Smalltalk is an object-oriented, dynamically typed, reflective programming language. Smalltalk was created as the language to underpin the "new world" of computing exemplified by "human–computer symbiosis." It was designed and created in part for educational use, more so for constructionist...

 and GemStone
Gemstone Database Management System
GemStone is a proprietary application framework that was first available for Smalltalk as an object database.GemStone Systems was founded in 1982 as Servio Logic, and then became GemStone Systems, Inc in 1995. GemStone developed its first prototype in 1982, and shipped its first product in 1986. ...

. The software development techniques invented and employed on this project are of interest in the history of software engineering
Software engineering
Software Engineering is the application of a systematic, disciplined, quantifiable approach to the development, operation, and maintenance of software, and the study of these approaches; that is, the application of engineering to software...

. C3 has been referenced in several books on the Extreme Programming
Extreme Programming
Extreme programming is a software development methodology which is intended to improve software quality and responsiveness to changing customer requirements...

 methodology. The software went live in 1997 paying around ten thousand people. The project continued, intending to take on a larger proportion of the payroll but new development was stopped in 1999.

Project history

The C3 project started in 1993 by Tom Hadfield, Director of Payroll Systems, under the direction of CIO Susan Unger. The initial spark for the project was a small object-oriented prototype built by Hadfield. Smalltalk development was initiated in 1994. The end goal was to build a new system to support all the payroll processing for 87,000 employees by 1999. In 1996 Kent Beck
Kent Beck
Kent Beck is an American software engineer and the creator of the Extreme Programming and Test Driven Development software development methodologies. Beck was one of the 17 original signatories of the Agile Manifesto in 2001....

 was hired to get the thing working; at this point the system had not printed a single paycheck. Beck in turn brought in Ron Jeffries
Ron Jeffries
Ron Jeffries is one of the 3 founders of the Extreme Programming software development methodology circa 1996, along with Kent Beck and Ward Cunningham. He was from 1996, an XP coach on the Chrysler Comprehensive Compensation System project, which was where XP was invented. He is an author of...

. In March 1996 the development team estimated that the system would be ready to go into production around one year later. In 1997 the development team adopted a way of working which is now formalized as Extreme Programming. The one-year delivery target was nearly achieved, with the actual delivery being a couple of months late; the small delay being primarily due to lack of clarity regarding some business requirements. A few months after this first launch, the project's customer representative
Customer representative
A customer representative is an individual who represents a community that intends to purchase a product. The term is most often applied to a representative of a company who works closely with a producer or developer to clarify specifications for a product or service. The term is used in software...

 — a key role in the Extreme Programming methodology — quit due to burnout and stress, and couldn't be replaced.

The plan was to roll out the system to different payroll 'populations' in stages, but C3 never managed to make another release despite two more years' development. The C3 system only ever paid 10,000 people. Performance was something of a problem; during development it looked like it would take 1000 hours to run the payroll, but profiling activities reduced this to around 40 hours; another month's effort reduced this to 18 hours and by the time the system was launched the figure was 12 hours. During the first year of production the performance was improved to 9 hours.

Chrysler was bought out by Daimler-Benz
Daimler-Benz
Daimler-Benz AG was a German manufacturer of automobiles, motor vehicles, and internal combustion engines; founded in 1926. An Agreement of Mutual Interest - which was valid until year 2000 - was signed on 1 May 1924 between Karl Benz's Benz & Cie., and Daimler Motoren Gesellschaft, which had...

 in 1998, after the merger the company was known as DaimlerChrysler
DaimlerChrysler
Daimler AG is a German car corporation. By unit sales, it is the thirteenth-largest car manufacturer and second-largest truck manufacturer in the world. In addition to automobiles, Daimler manufactures buses and provides financial services through its Daimler Financial Services arm...

. DaimlerChrysler stopped the C3 project on 1 February 2000.

Frank Gerhardt, a manager at the company, announced to the XP conference in 2000 that DaimlerChrysler had de facto banned XP after shutting down C3; however, some time later DaimlerChrysler resumed the use of XP.

External links

  • VCAPS, a similar project at Ford Motor Company
    Ford Motor Company
    Ford Motor Company is an American multinational automaker based in Dearborn, Michigan, a suburb of Detroit. The automaker was founded by Henry Ford and incorporated on June 16, 1903. In addition to the Ford and Lincoln brands, Ford also owns a small stake in Mazda in Japan and Aston Martin in the UK...

    motor company, that was 'rescued' via XP only to be cancelled later on.
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