A building superintendent or building supervisor is a manager responsible for repair and maintenance in a residential building. They are the first point of contact for residents of the building. They are expected to take care of minor issues and repairs, such as small leaks or blockages, the heating and the security. For larger jobs and major repairs they will organize, call and supervise the work of the contractors. Building superintendents often get discounts in their rent, free rent, or free rent plus a salary in exchange for their services. The amount of compensation they receive is usually proportional to the size of the building.

Although very common in large cities in the United States and Canada, the job title is not often used in the rest of the world. Other common titles for this job include simply "super", "resident manager", "apartment manager", and "caretaker".

The superintendent or resident manager may report to a property manager for any problem outside his or her control.

See also

• Property manager
  Property manager
  A property manager or estate manager is a person or firm charged with operating a real estate property for a fee, when the owner is unable to personally attend to such details, or is not interested in doing so...
  
  
• Certified resident manager
  Certified Resident Manager
  Certified resident manager is a property management professional designation earned through the Minnesota Multi-Housing Association or the Resident Managers' Training Institute in Vancouver, British Columbia...
  
  
• Property management
  Property management
  Property management is the operation, control of ususally on behalf of an owner, and oversight of commercial, industrial or residential real estate as used in its most broad terms. Management indicates a need to be cared for, monitored and accountability given for its usable life and condition...