Certified resident manager (CRM) is a property management

Property management

Property management is the operation, control of ususally on behalf of an owner, and oversight of commercial, industrial or residential real estate as used in its most broad terms. Management indicates a need to be cared for, monitored and accountability given for its usable life and condition...

 professional designation earned through the Minnesota Multi-Housing Association (MHA) or the Resident Managers' Training Institute (RMTI) in Vancouver, British Columbia. Those certified as CRMs are deemed by the association to have obtained a certain level of professional competence in the management and administration of multi-unit residential housing.