Automation surprise
Encyclopedia
An automation surprise is when an automation
Automation
Automation is the use of control systems and information technologies to reduce the need for human work in the production of goods and services. In the scope of industrialization, automation is a step beyond mechanization...

 system
System
System is a set of interacting or interdependent components forming an integrated whole....

 performs an action that is unexpected by the user. A mode error can be a common cause of an automation surprise. Automation surprise can be dangerous when it upsets the situational awareness of a control operator.

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