ValCom
Encyclopedia
ValCom is a technology solutions company founded in 1983 and headquartered in Itasca, Illinois
. ValCom offers technology solutions that include an IT Service Management
and Project Management
software suite named WebSPOC, IT services
, and Strategic sourcing
.
, Security
, Staffing
, Professional Services
and IT Service Management
.
services along with a host of technology partnerships including partnerships with: HP, Lenovo
, Microsoft
, and SoftwareONE.
and security health checks to regulatory compliance
, SOX
, GLBA and HIPAA. ValCom is a PCI DSS
Qualified Security Assessor
(QSA) as recognized by the PCI
Security Standards Council
. One of ValCom's chief security solution architects is John Chirillo, author of the Hack Attacks series of books. Hence, ValCom's security slogan, "We didn't just write the book on security, we wrote the Library."
, and server management, special projects and service desk offerings comprise the Professional Services division.
, ITIL
best practices, and project management
, six sigma
, lean six sigma
and other governance and compliance solutions makeup the IT service management
business unit of ValCom. This division includes the WebSPOC software solution, which is PinkVERIFY certified for ITIL best practices by Pink Elephant.
, hosted, or licensing options. ValCom's Security division earned PCI certification, in 2008.
Itasca, Illinois
Itasca is a village in DuPage County, Illinois, United States. The population was 8,302 at the 2000 census.In 2009, BusinessWeek rated Itasca as the 'Best Affordable Suburb' in the state of Illinois...
. ValCom offers technology solutions that include an IT Service Management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...
and Project Management
Project management
Project management is the discipline of planning, organizing, securing, and managing resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end , undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value...
software suite named WebSPOC, IT services
Professional services
Professional services is an industry of infrequent, technical, or unique functions performed by independent contractors or by consultants whose occupation is the rendering of such services....
, and Strategic sourcing
Strategic sourcing
Strategic sourcing is an institutional procurement process that continuously improves and re-evaluates the purchasing activities of a company. In a production environment, it is often considered one component of supply chain management...
.
ValCom Business Units
ValCom's organization is composed of 5 separate business units: ProductProduct (business)
In general, the product is defined as a "thing produced by labor or effort" or the "result of an act or a process", and stems from the verb produce, from the Latin prōdūce ' lead or bring forth'. Since 1575, the word "product" has referred to anything produced...
, Security
Information security
Information security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction....
, Staffing
Employment agency
An employment agency is an organization which matches employers to employees. In all developed countries there is a publicly funded employment agency and multiple private businesses which also act as employment agencies.-Public employment agencies:...
, Professional Services
Professional services
Professional services is an industry of infrequent, technical, or unique functions performed by independent contractors or by consultants whose occupation is the rendering of such services....
and IT Service Management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...
.
Product
The Product division includes virtual warehousing, imaging, deployment, and e-procurementE-procurement
E-procurement is the business-to-business or business-to-consumer or Business-to-government purchase and sale of supplies, Work and services through the Internet as well as other informations and networking systems, such as Electronic Data Interchange and Enterprise Resource Planning.E-procurement...
services along with a host of technology partnerships including partnerships with: HP, Lenovo
Lenovo Group
Lenovo Group Limited is a Chinese multinational personal technology company that develops, manufactures and markets desktop and notebook computers, workstations, servers, storage drives, IT management software, and other related products and services. Lenovo was incorporated in Hong Kong in 1988...
, Microsoft
Microsoft
Microsoft Corporation is an American public multinational corporation headquartered in Redmond, Washington, USA that develops, manufactures, licenses, and supports a wide range of products and services predominantly related to computing through its various product divisions...
, and SoftwareONE.
Security
Security offerings range from digital forensicsDigital forensics
Digital forensics is a branch of forensic science encompassing the recovery and investigation of material found in digital devices, often in relation to computer crime...
and security health checks to regulatory compliance
Compliance (regulation)
In general, compliance means conforming to a rule, such as a specification, policy, standard or law. Regulatory compliance describes the goal that corporations or public agencies aspire to in their efforts to ensure that personnel are aware of and take steps to comply with relevant laws and...
, SOX
SoX
Sound eXchange, abbreviated SoX, is a free cross-platform digital audio editor, licensed under the GNU General Public License, and distributed by Chris Bagwell through SourceForge.net...
, GLBA and HIPAA. ValCom is a PCI DSS
PCI DSS
The Payment Card Industry Data Security Standard is an information security standard for organizations that handle cardholder information for the major debit, credit, prepaid, e-purse, ATM, and POS cards....
Qualified Security Assessor
Qualified Security Assessor
The Payment Card Industry Qualified Security Assessor designation is conferred by the to those individuals that meet specific information security education requirements, have taken the appropriate training from the PCI Security Standards Council, are employees of an , and will be performing PCI...
(QSA) as recognized by the PCI
Payment card industry
The payment card industry denotes the debit, credit, prepaid, e-purse, ATM, and POS cards and associated businesses.The term is sometimes more specifically used to refer to the Payment Card Industry Security Standards Council, a council originally formed by American Express, Discover Financial...
Security Standards Council
. One of ValCom's chief security solution architects is John Chirillo, author of the Hack Attacks series of books. Hence, ValCom's security slogan, "We didn't just write the book on security, we wrote the Library."
Staffing
ValCom's staffing division specializes in IT staffing for special projects and contract-to-hire staffing.Professional Services
Desktop management, managed services, infrastructure, storage, networkNetwork management
Network management refers to the activities, methods, procedures, and tools that pertain to the operation, administration, maintenance, and provisioning of networked systems....
, and server management, special projects and service desk offerings comprise the Professional Services division.
IT Service Management
Business process analysisBusiness process management
Business process management is a holistic management approach focused on aligning all aspects of an organization with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. BPM attempts to...
, ITIL
Itil
Itil may mean:*Atil or Itil, the ancient capital of Khazaria*Itil , also Idel, Atil, Atal, the ancient and modern Turkic name of the river Volga.ITIL can stand for:*Information Technology Infrastructure Library...
best practices, and project management
Project management
Project management is the discipline of planning, organizing, securing, and managing resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end , undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value...
, six sigma
Six Sigma
Six Sigma is a business management strategy originally developed by Motorola, USA in 1986. , it is widely used in many sectors of industry.Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects and minimizing variability in manufacturing and...
, lean six sigma
Lean Six Sigma
In recent years, some practitioners have combined Six Sigma ideas with lean manufacturing to yield a methodology named Lean Six Sigma. Lean manufacturing – addressing process flow and waste issues – and Six Sigma, with its focus on variation and design, are viewed as complementary disciplines in...
and other governance and compliance solutions makeup the IT service management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...
business unit of ValCom. This division includes the WebSPOC software solution, which is PinkVERIFY certified for ITIL best practices by Pink Elephant.
Company Background
- Founded in 1983
- Corporate headquarters located in Itasca, IL
- Offices concentrated in the midwest with a national and global reach
- Products sold through direct sales and indirect channels including resellers, system integrators and original equipment manufacturers
- Profitable every year since inception.
- Majority of profits over the last ten years have been invested by its principals in multigenerational environmental and conservation initiatives.
Brief history
ValCom was founded in 1983 as a hardware-driven company with a Fortune 500 account focus. In the early nineties, ValCom realigned the business to focus in IT services and later developed its own software to manage those services. In 2000, ValCom brought the tool to the web. ValCom spread into the Strategic Staffing Services sector the following year. In 2005, ValCom licensed its web-based tool, WebSPOC, and offered it with SaaSSaas
SAAS is an abbreviation for* Social Accountability Accreditation Services* Software as a service * Student Awards Agency for Scotland* Seattle Academy of Arts and Sciences* South Australian Ambulance Service...
, hosted, or licensing options. ValCom's Security division earned PCI certification, in 2008.
Events
- ValCom State of Insecurity Presentation at Moraine Valley College
- ValCom Offers Microsoft Online Services
- HP, VMWare, LeftHand Event: Rethinking Server Virtualization
- State of Insecurity Lunchinars in Chicago 2009-2010
- WebSPOC Webinar: Drive Down Cost while Empowering Workflow Automation
- HP New Product Introduction Event
- Assoc. Information Technology Professionals (AITP) Conference
See also
- http://chicago.dbusinessnews.com/shownews.php?newsid=77658
- http://www.1888pressrelease.com/valcom-and-softwareone-inc-announce-strategic-partnership-pr-104929.html
- http://www.prweb.com/releases/ChicagoEvent/Security/prweb2603814.htm