User analysis
Encyclopedia
User analysis is the process of identifying the potential user
User (computing)
A user is an agent, either a human agent or software agent, who uses a computer or network service. A user often has a user account and is identified by a username , screen name , nickname , or handle, which is derived from the identical Citizen's Band radio term.Users are...

s of a system and their attributes. This makes sure that the system will be more user friendly.
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