USU Software
Encyclopedia
USU Software AG
is an internationally active software and IT business in the field of knowledge based Service Management
. The USU Group consists of several German and foreign subsidiaries, among them USU AG. USU Software AG is listed in the Prime Segment of the Frankfurt Stock Exchange (Frankfurt, Germany) and in its German Entrepreneurial Index
and is headquartered in Möglingen / Stuttgart, Germany. USU has been involved in IT management since 1988. Since 1995, knowledge management
has been a special feature of USU’s range of services. The company, which was first listed on the stock exchange on July 4, 2000, currently has some 300 employees (Nov 2010). To expand its product portfolio, the USU took over OMEGA GmbH in 2005, LeuTek GmbH in 2006 and Aspera GmbH in 2010.
The USU Group has more than 500 customers, including Allianz
, BASF
, BMW Group, Deutsche Telekom
, E.ON
, Nokia Siemens Networks
, Orange, Poste Italiane
and Volkswagen
.
Valuemation is an integrated line of products for business service management
conforming to the guidelines of the IT Infrastructure Library (ITIL). The USU Product Line received the International ITIL Certification from PinkVERIFY. It consists of modules for IT asset and license management, IT procurement, IT budgeting and service-cost allocation, for service and change management as well as service level management. Valuemation is listed in recent studies by the American market research companies Forrester Research, Gartner Group and ECPweb.com.
USU KnowledgeCenter is a product line for the intelligent provision of information in knowledge-intensive business processes. The USU Knowledge Center software modules USU KnowledgeMiner, USU KnowledgeBase and USU KnowledgeGuide are used as a knowledge database for call centers and service desks or as knowledge portals.
Aktiengesellschaft
Aktiengesellschaft is a German term that refers to a corporation that is limited by shares, i.e. owned by shareholders, and may be traded on a stock market. The term is used in Germany, Austria and Switzerland...
is an internationally active software and IT business in the field of knowledge based Service Management
Service management
Service management is integrated into supply chain management as the joint between the actual sales and the customer. The aim of high performance service management is to optimize the service-intensive supply chains, which are usually more complex than the typical finished-goods supply chain...
. The USU Group consists of several German and foreign subsidiaries, among them USU AG. USU Software AG is listed in the Prime Segment of the Frankfurt Stock Exchange (Frankfurt, Germany) and in its German Entrepreneurial Index
Company history
USU was founded in 1977 as Udo Strehl Unternehmensberatungand is headquartered in Möglingen / Stuttgart, Germany. USU has been involved in IT management since 1988. Since 1995, knowledge management
Knowledge management
Knowledge management comprises a range of strategies and practices used in an organization to identify, create, represent, distribute, and enable adoption of insights and experiences...
has been a special feature of USU’s range of services. The company, which was first listed on the stock exchange on July 4, 2000, currently has some 300 employees (Nov 2010). To expand its product portfolio, the USU took over OMEGA GmbH in 2005, LeuTek GmbH in 2006 and Aspera GmbH in 2010.
The USU Group has more than 500 customers, including Allianz
Allianz
SE is a global financial services company headquartered in Munich, Germany. Its core business and focus is insurance. As of 2010, it was the world's 12th-largest financial services group and 23rd-largest company according to a composite measure by Forbes magazine.Its Allianz Global Investors...
, BASF
BASF
BASF SE is the largest chemical company in the world and is headquartered in Germany. BASF originally stood for Badische Anilin- und Soda-Fabrik . Today, the four letters are a registered trademark and the company is listed on the Frankfurt Stock Exchange, London Stock Exchange, and Zurich Stock...
, BMW Group, Deutsche Telekom
Deutsche Telekom
Deutsche Telekom AG is a telecommunications company headquartered in Bonn, Germany. It is the largest telecommunications company in Europe....
, E.ON
E.ON
E.ON AG, marketed with an interpunct as E•ON, is the holding company of the world's largest investor-owned energy service provider based in Düsseldorf, Germany. The name comes from the Greek word aeon which means eternity....
, Nokia Siemens Networks
Nokia Siemens Networks
Nokia Siemens Networks is a global data networking and telecommunications equipment company headquartered in Espoo, Finland. It is a joint venture between Nokia of Finland and Siemens of Germany...
, Orange, Poste Italiane
Poste Italiane
Poste italiane S.p.A. is the government-owned postal service of Italy, headquartered in Rome.Besides providing core postal services, Poste Italiane Group offers integrated products, as well as communication, logistics and financial services in Italy....
and Volkswagen
Volkswagen
Volkswagen is a German automobile manufacturer and is the original and biggest-selling marque of the Volkswagen Group, which now also owns the Audi, Bentley, Bugatti, Lamborghini, SEAT, and Škoda marques and the truck manufacturer Scania.Volkswagen means "people's car" in German, where it is...
.
Products
- Valuemation
Valuemation is an integrated line of products for business service management
Business Service Management
Business service management is an approach used to manage business-aligned IT services. A BSM philosophy promotes a customer-centric and business-focused approach to Service Management, aligning business objectives and priorities with IT or ICT from strategy through to operations and continual...
conforming to the guidelines of the IT Infrastructure Library (ITIL). The USU Product Line received the International ITIL Certification from PinkVERIFY. It consists of modules for IT asset and license management, IT procurement, IT budgeting and service-cost allocation, for service and change management as well as service level management. Valuemation is listed in recent studies by the American market research companies Forrester Research, Gartner Group and ECPweb.com.
- KnowledgeCenter
USU KnowledgeCenter is a product line for the intelligent provision of information in knowledge-intensive business processes. The USU Knowledge Center software modules USU KnowledgeMiner, USU KnowledgeBase and USU KnowledgeGuide are used as a knowledge database for call centers and service desks or as knowledge portals.