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is a sequence of actions or operation
Operation may refer to:* Scientific operation* Surgery, or operation* An operation in mathematics:**Unary operation**Binary operation**Arity...
s which have to be executed in the same manner in order to always obtain the same result under the same circumstances (for example, emergency
An emergency is a situation that poses an immediate risk to health, life, property or environment. Most emergencies require urgent intervention to prevent a worsening of the situation, although in some situations, mitigation may not be possible and agencies may only be able to offer palliative...
In telecommunications, this is the premise under which a SOP
(Standard Operating Procedure) is generated. A SOP
is specifically designed to describe and guide multiple iterations of the same procedure over a broad number of locations, on multiple occasions, and over an open period of time until such SOP
is updated for whatever reason, or discontinued.
Used heavily in the telecommunications industry, a MOP
(Method of Procedure) differs from a SOP
in that it contains specific directives for that particular activity, on that particular date, for that specific location or piece of equipment. In today's business model, wherein telecom providers can be both "provider" and "user", most "user" organizations require a MOP
from the service provider whenever an acitivity has the potential to cause a traffic-affecting outage. The industry standard is <50ms of traffic interruption. If a "switch hit" or traffic interruption is 50 ms or less, it is "transparent" to the bit stream carrying the traffic, and is therefore considered "hitless" and non-traffic affecting.