Various technologies

Technology

Technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. It can also refer to the collection of such tools, machinery, and procedures. The word technology comes ;...

 and behaviours

Behavior

Behavior or behaviour refers to the actions and mannerisms made by organisms, systems, or artificial entities in conjunction with its environment, which includes the other systems or organisms around as well as the physical environment...

 support personal knowledge networking for example wiki

Wiki

A wiki is a website that allows the creation and editing of any number of interlinked web pages via a web browser using a simplified markup language or a WYSIWYG text editor. Wikis are typically powered by wiki software and are often used collaboratively by multiple users. Examples include...

s, Really Simple Syndication

RSS (file format)

RSS is a family of web feed formats used to publish frequently updated works—such as blog entries, news headlines, audio, and video—in a standardized format...

 (RSS) and relationship networks. Interest is also being driven by the realization that KM can happen without a lot of explicit governance. This trend is called "grass-roots KM" as opposed to traditional, top-down enterprise KM.

With PKN technologies, employees can get to the information they need by using:

• Personal knowledge search tools instead of searching on the corporate intranet
• Instant messaging
  Instant messaging
  Instant Messaging is a form of real-time direct text-based chatting communication in push mode between two or more people using personal computers or other devices, along with shared clients. The user's text is conveyed over a network, such as the Internet...
  
   and Short Message Service
  Short message service
  Short Message Service is a text messaging service component of phone, web, or mobile communication systems, using standardized communications protocols that allow the exchange of short text messages between fixed line or mobile phone devices...
  
   (SMS) instead of the telephone or e-mail
• Peer-to-peer file sharing
  File sharing
  File sharing is the practice of distributing or providing access to digitally stored information, such as computer programs, multimedia , documents, or electronic books. It may be implemented through a variety of ways...
  
   instead of enterprise file servers
• A wiki instead of a team collaboration space
• "Blogging" instead of the enterprise's Web content management
  Content management system
  A content management system is a system providing a collection of procedures used to manage work flow in a collaborative environment. These procedures can be manual or computer-based...
  
  .

PKN expands through grass-roots adoption within virtual teams and communities. As a result, the tools in which an enterprise may invest for enterprise KM may not get as much usage as expected — particularly when operational support is weak for those technology solutions.