Orio Palmer
Encyclopedia
Orio Joseph Palmer was a Battalion Chief of the New York City Fire Department
New York City Fire Department
The New York City Fire Department or the Fire Department of the City of New York has the responsibility for protecting the citizens and property of New York City's five boroughs from fires and fire hazards, providing emergency medical services, technical rescue as well as providing first response...

 who died while rescuing occupants of the World Trade Center
World Trade Center
The original World Trade Center was a complex with seven buildings featuring landmark twin towers in Lower Manhattan, New York City, United States. The complex opened on April 4, 1973, and was destroyed in 2001 during the September 11 attacks. The site is currently being rebuilt with five new...

 on September 11, 2001. Palmer led the team of firefighters that reached the 78th floor of the South Tower, the floor where the plane had struck the building.

According to The 9/11 Commission Report
9/11 Commission Report
The 9/11 Commission Report, formally named Final Report of the National Commission on Terrorist Attacks Upon the United States, is the official report of the events leading up to the September 11, 2001 attacks...

, audio and video recordings prominently featuring Orio Palmer have played an important role in the ongoing analysis of problems with radio communications during the September 11 attacks.

Family and education

Reporter Michael Daly wrote, "The 45-year-old Palmer was one of the department's rising stars, renowned for his smarts and nerve and decency, as well as his physical fitness." He was married to Debbie Palmer, and had three children, Dana, Keith and Alyssa.
They lived in Valley Stream
Valley Stream, New York
Valley Stream is a village in Nassau County, New York in the United States. The population in the village of Valley Stream was 37,511 at the 2010 census...

 in Nassau County
Nassau County, New York
Nassau County is a suburban county on Long Island, east of New York City in the U.S. state of New York, within the New York Metropolitan Area. As of the 2010 census, the population was 1,339,532...

.

According to John Norman, Palmer was very fit and ran marathon races. Historian Peter Charles Hoffer wrote that Palmer was "in superb condition".

Palmer was one of the "most knowledgeable people in the department" about radio communication in high-rise fires. He graduated from Cardinal Spellman High School
Cardinal Spellman High School (New York City)
Cardinal Spellman High School is a Catholic diocesan high school located in the New York City borough of the Bronx. It is named after Cardinal Francis Spellman, the sixth archbishop of the Roman Catholic Archdiocese of New York....

 in New York City in 1974. He "held an associate's degree in electrical technology, and had written a training article for the department on how to use repeaters to boost radio reception at high-rise fires."

North Tower lobby

Footage of Palmer was used in the CBS
CBS
CBS Broadcasting Inc. is a major US commercial broadcasting television network, which started as a radio network. The name is derived from the initials of the network's former name, Columbia Broadcasting System. The network is sometimes referred to as the "Eye Network" in reference to the shape of...

 film 9/11
9/11 (film)
9/11 is a 2002 American documentary film about the September 11, 2001 attacks in New York City, in which two planes crashed into the buildings of the World Trade Center from the point of view of the New York City Fire Department...

, and later in the HBO film In Memoriam: New York City, 9/11/01. The video footage was shot by French documentary filmmakers Jules and Gedeon Naudet at the North Tower. It shows Palmer conferring with Deputy Chief Peter Hayden and Assistant Chief Donald Burns at the North Tower. The South Tower had just been hit. The men discuss how to respond to the two towers, and the communications problems they faced. The sound of a falling body hitting pavement outside reverberates. According to Michael Daly, "Palmer stood steady and calm, an air pack on his back, a red flashlight bound with black elastic to his white helmet, a radio in his left hand. His face showed only a readiness to do whatever was needed." The men decided that Burns and Palmer would proceed to the South Tower.

Ascent of South Tower

After arriving at the South Tower of the World Trade Center
World Trade Center
The original World Trade Center was a complex with seven buildings featuring landmark twin towers in Lower Manhattan, New York City, United States. The complex opened on April 4, 1973, and was destroyed in 2001 during the September 11 attacks. The site is currently being rebuilt with five new...

, Palmer and his men, accompanied by fire marshal Ronald Paul Bucca
Ronald Paul Bucca
Ronald Paul Bucca is the only fire marshal in the history of the New York City Fire Department to ever be killed in the line of duty.-Military career:...

, took the one remaining operating elevator to the 44th floor sky deck, as high as it would go. According to John Norman, "It took almost 55 minutes after their arrival for Battalion Chief Orio Palmer and Fire Marshall Ronnie Bucca (both marathon runners) and members of Ladder Company 15 to ascend from the 44th floor to the 78th floor (where the plane impacted the South Tower)."
When an audiotape of communication with the firefighters was released, it revealed that firefighters did not anticipate the building's collapse. Palmer, issuing an order to one of his subordinates, was recorded seconds before the building collapsed. Peter Charles Hoffer described Palmer's professionalism during the final moments of his life: "Listening to Palmer and his comrades on the recovered tape, one can hear the urgency of men working at high efficiency, but there was never a hint that the clock was running out on them."

Transcripts of Palmer's last broadcast were published in 2002. The actual recordings were made public in 2005, as the result of a lawsuit filed by The New York Times
The New York Times
The New York Times is an American daily newspaper founded and continuously published in New York City since 1851. The New York Times has won 106 Pulitzer Prizes, the most of any news organization...

and families of some of the firefighters killed on September 11. Monica Gabrielle of the Skyscraper Safety Campaign commented on the release of the tapes: "Today we are one step closer to learning what happened on 9/11 in NYC — where we excelled, where we failed."

According to The Times
The Times
The Times is a British daily national newspaper, first published in London in 1785 under the title The Daily Universal Register . The Times and its sister paper The Sunday Times are published by Times Newspapers Limited, a subsidiary since 1981 of News International...

of London, "Chief Palmer made it to the impact zone on the 78th floor of the south tower before the building collapsed. Once there the battalion chief reported 'Numerous 10–45s, Code Ones' — fire department code for dead people."

Palmer's brother-in-law, Jim McCaffrey, is also a firefighter, a Lieutenant in Ladder 31. When new tapes were made public in 2006, his advice to family members was quoted, based on his family's experience first listening to the last recording of Palmer: "It was emotional sitting with my wife and sister-in-law, listening to the tapes. You're hearing him right at that point prior to the collapse, about the things he saw on the 78th floor. Before that, we didn't even know he got higher than the 40th floor."

Role in analysis of 9/11

In 2004, The 9/11 Commission Report
9/11 Commission Report
The 9/11 Commission Report, formally named Final Report of the National Commission on Terrorist Attacks Upon the United States, is the official report of the events leading up to the September 11, 2001 attacks...

relied on analysis of the North Tower lobby conversations between Palmer, Peter Hayden and Donald Burns in the film shot by Jules and Gedeon Naudet to better understand what was and was not working in the fire department's communications in those critical minutes. The report stated that, "Of particular concern to the chiefs—in light of FDNY difficulties in responding to the 1993 bombing—was communications capability. One of the chiefs recommended testing the repeater channel to see if it would work." Peter Hayden, who survived, later testified, "People watching on TV certainly had more knowledge of what was happening a hundred floors above us than we did in the lobby.... [W]ithout critical information coming in... it's very difficult to make informed, critical decisions".

The 9/11 Commission carefully analyzed the FDNY radio communications that day, and reported that the battalion chief (Palmer) was able to maintain radio communication that "worked well" with the senior chief in the lobby of the South Tower during the first fifteen minutes of his ascent. A message from a World Trade Center security official that the impact was on the 78th floor was relayed to Palmer, and he decided to try to take his team to that level. Beginning at 9:21 AM, Palmer was no longer able to reach the lobby command post, but his transmissions were recorded and analyzed later. He and his team reached the 78th floor sky lobby and were able to free a group of civilians trapped in an elevator at 9:58 AM. Palmer radioed that the area was open to the 79th floor, "well into the impact zone", and reported "numerous civilian fatalities in the area". One minute later, at 9:59 AM, the South Tower collapsed, killing everyone still inside.

Michael Daly concluded that Palmer, "an uncommonly brave fire chief who was one of the department's most knowledgeable minds in communications perished never knowing of warnings telephoned by at least two callers less than 30 stories above him."

Although they lost their lives themselves, Palmer and his crew had played an "indispensable role in ensuring calm in the stairwells, assisting the injured and guiding the evacuees on the lower floors."

Legacy

At the National 9/11 Memorial, Palmer is memorialized at the South Pool, on Panel S-17.

External links

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