Open door policy (business)
Encyclopedia
An open-door policy is a policy in which a manager, CEO, president or supervisor leaves their office
door "open" in order to encourage communication with the lower employees of that company. As the term implies, employees are encouraged to stop by whenever they feel the need to speak. Such a practice is viewed as a morale
booster by letting employees feel as if they're able to openly speak with their boss about numerous issues face-to-face, rather than by other means, such as e-mail
or voice mail.
The actual implementation of an open-door policy for the purpose of addressing grievances or complaints should be handled very carefully. According to most experts, it is always the preferred method to immediately solve the problems of the employee. The HR
should be immediately called and the issue should be resolved there and then. This sends out a great signal to all the employees that their voice is being heard. Sometimes an open-door policy is seen as a way for companies to discourage the formation of labor unions. In other examples, commonly in college dorms, an open door policy means everyone's door must remain open" The idea remains the same, that having the door(s) open will make for a more comfortable and social school or work environment.
Office
An office is generally a room or other area in which people work, but may also denote a position within an organization with specific duties attached to it ; the latter is in fact an earlier usage, office as place originally referring to the location of one's duty. When used as an adjective, the...
door "open" in order to encourage communication with the lower employees of that company. As the term implies, employees are encouraged to stop by whenever they feel the need to speak. Such a practice is viewed as a morale
Morale
Morale, also known as esprit de corps when discussing the morale of a group, is an intangible term used to describe the capacity of people to maintain belief in an institution or a goal, or even in oneself and others...
booster by letting employees feel as if they're able to openly speak with their boss about numerous issues face-to-face, rather than by other means, such as e-mail
E-mail
Electronic mail, commonly known as email or e-mail, is a method of exchanging digital messages from an author to one or more recipients. Modern email operates across the Internet or other computer networks. Some early email systems required that the author and the recipient both be online at the...
or voice mail.
The actual implementation of an open-door policy for the purpose of addressing grievances or complaints should be handled very carefully. According to most experts, it is always the preferred method to immediately solve the problems of the employee. The HR
Human resources
Human resources is a term used to describe the individuals who make up the workforce of an organization, although it is also applied in labor economics to, for example, business sectors or even whole nations...
should be immediately called and the issue should be resolved there and then. This sends out a great signal to all the employees that their voice is being heard. Sometimes an open-door policy is seen as a way for companies to discourage the formation of labor unions. In other examples, commonly in college dorms, an open door policy means everyone's door must remain open" The idea remains the same, that having the door(s) open will make for a more comfortable and social school or work environment.