Momentem
Encyclopedia
Momentem is a call, time and expense management
Expense management
Expense Management refers to the system and/or systems deployed by a business to process, pay, and audit employee-initiated expenses. These costs include, but are not limited to, expenses incurred for travel and entertainment...

 service for smartphone
Smartphone
A smartphone is a high-end mobile phone built on a mobile computing platform, with more advanced computing ability and connectivity than a contemporary feature phone. The first smartphones were devices that mainly combined the functions of a personal digital assistant and a mobile phone or camera...

s developed by Redwood Technologies
Redwood Technologies
Redwood Technologies Ltd is a hardware and software development company headquartered in Bracknell, United Kingdom, with offices in Berlin, Germany and Campbell, California...

. Redwood Technologies was purchased by Wmode Inc. in September 2010.

Momentem is mobile expense management software that is a combination of downloadable software on a smartphone and a managed service
Managed services
Managed services is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations inclusive of Production Support and lifecycle build/maintenance activities...

. Users of Momentem tag mobile calls and log activities with their smartphone. As a result they have a better understanding as to what their mobile calls and usage were used for when they compare Momentem’s reports to their phone bills. Each call and tagged activity gets allocated to the user’s customers and projects. Momentem’s system and corresponding customer management web portal
Web portal
A web portal or links page is a web site that functions as a point of access to information in the World Wide Web. A portal presents information from diverse sources in a unified way....

 generates spreadsheet
Spreadsheet
A spreadsheet is a computer application that simulates a paper accounting worksheet. It displays multiple cells usually in a two-dimensional matrix or grid consisting of rows and columns. Each cell contains alphanumeric text, numeric values or formulas...

s that allows users to recover more phone costs, and save time with administration
Administration
The administration of a business consists of the performance or management of business operations and thus the making or implementing of a major decision...

 tasks.

Momentem empowers users to flag calls as billable time and cost, and type notes about the call for follow-up or an audit trail
Audit trail
Audit trail is a sequence of steps supported by proof documenting the real processing of a transaction flow through an organization, a process or a system.....

. Users can also generate on-demand reports of their tagged activities directly from the handset; a summary appears on the screen and a detailed report is sent to them via email in Excel
Microsoft Excel
Microsoft Excel is a proprietary commercial spreadsheet application written and distributed by Microsoft for Microsoft Windows and Mac OS X. It features calculation, graphing tools, pivot tables, and a macro programming language called Visual Basic for Applications...

 format which is more detailed and usable than a typical mobile phone
Mobile phone
A mobile phone is a device which can make and receive telephone calls over a radio link whilst moving around a wide geographic area. It does so by connecting to a cellular network provided by a mobile network operator...

bill. These reports allow users to generate bills and expense claims to their employers or customers for their time and cost.

The concept of "call tagging", i.e. allocating meaningful context and information to mobile calls, is brand new to the wireless industry. There are hundreds of examples of the benefits people get by applying tags to their calls, at http://www.momentem.net/comments

External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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