Legal Matter Management
Encyclopedia
Legal Matter Management or Matter Management refers to activities involved in managing all aspects of the corporate legal practice ("matters"). Matter Management is distinguished from Case Management, in that Case Management is generally considered to refer to law firm related activities ("cases"). Matter management software system
Software system
A software system is a system based on software forming part of a computer system . The term "software system" is often used as a synonym of computer program or software; is related to the application of systems theory approaches in software engineering context and are used to study large and...

s serve a variety of functions including conflict and ethics control, accurate matter opening, day-to-day matter work, business intelligence, and marketing. This includes the tracking of such items as the attorneys and other workers on the case, type of legal work, industry of the matter or client, witnesses, judges, courts, opposing counsel, Issue
Issue (legal)
In law, issue can mean several things:*In wills and trusts, a person's issue are his or her lineal descendants or offspring. These are distinguished from heirs, which can include other kin such as a brother, sister, mother, father, grandfather, uncle, aunt, nephew, niece, or cousin.*In...

s, Document
Document
The term document has multiple meanings in ordinary language and in scholarship. WordNet 3.1. lists four meanings :* document, written document, papers...

s, Budget
Budget
A budget is a financial plan and a list of all planned expenses and revenues. It is a plan for saving, borrowing and spending. A budget is an important concept in microeconomics, which uses a budget line to illustrate the trade-offs between two or more goods...

s and Invoice
Invoice
An invoice or bill is a commercial document issued by a seller to the buyer, indicating the products, quantities, and agreed prices for products or services the seller has provided the buyer. An invoice indicates the buyer must pay the seller, according to the payment terms...

s associated with each particular legal matter. A major component of most Matter Management Systems is Legal Electronic Billing (E-Billing).

Corporations can use matter management software and systems to manage both their in-house counsel staffs as well as their outside counsel law firms and non-law firm legal service providers who work on legal matters on the corporation's behalf (i.e., expert witness
Expert witness
An expert witness, professional witness or judicial expert is a witness, who by virtue of education, training, skill, or experience, is believed to have expertise and specialised knowledge in a particular subject beyond that of the average person, sufficient that others may officially and legally...

es, court reporter
Court reporter
A court reporter, stenotype reporter, voice writing reporter, or transcriber is a person whose occupation is to transcribe spoken or recorded speech into written form, using machine shorthand or voice writing equipment to produce official transcripts of court hearings, depositions and other...

s, copy services, etc.). Law firms might use matter management to organize information about documents and email, time worked or billed, people inside and outside the firm associated with case, deadlines and dockets, and much more.

Matter management systems can provide excellent communication and collaboration platforms to organize and distribute information, although new web-based collaboration tools are beginning to reduce the need for matter management systems as collaboration tools. Matter-centric collaboration tools may be the next step.

As these systems entail the processing and storage of confidential corporate and insurance carrier financial data, sensitive claims information, and privileged legal matter data, major considerations in the deployment of these systems are: availability of matter-level security, ability to handle ethical walls, the level of customization the software offers, whether the software can be installed "behind corporate security
Information security
Information security means protecting information and information systems from unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction....

 and firewalls
Firewall (computing)
A firewall is a device or set of devices designed to permit or deny network transmissions based upon a set of rules and is frequently used to protect networks from unauthorized access while permitting legitimate communications to pass....

" or if the software is only hosted as an Internet
Internet
The Internet is a global system of interconnected computer networks that use the standard Internet protocol suite to serve billions of users worldwide...

-based ASP
Active Server Pages
Active Server Pages , also known as Classic ASP or ASP Classic, was Microsoft's first server-side script engine for dynamically-generated Web pages. Initially released as an add-on to Internet Information Services via the Windows NT 4.0 Option Pack Active Server Pages (ASP), also known as Classic...

 application and whether or not the deployment methodology meets Sarbanes-Oxley and HIPAA security and audit compliance
Compliance (regulation)
In general, compliance means conforming to a rule, such as a specification, policy, standard or law. Regulatory compliance describes the goal that corporations or public agencies aspire to in their efforts to ensure that personnel are aware of and take steps to comply with relevant laws and...

mandates.
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