Internet in Thailand
Encyclopedia
As of 2008, there were 16,100,000 Internet users in Thailand
Thailand
Thailand , officially the Kingdom of Thailand , formerly known as Siam , is a country located at the centre of the Indochina peninsula and Southeast Asia. It is bordered to the north by Burma and Laos, to the east by Laos and Cambodia, to the south by the Gulf of Thailand and Malaysia, and to the...

.

Broadband Internet is readily available in major cities and towns (especially Bangkok, Chiang Mai, Pattaya, Phuket), but is still to be sought after in smaller villages and in the countryside. As the statistics have shown, the majority of Internet users in Thailand still rely on dial-up access. TOT operates a nationwide local rate number, 1222, allowing dialing to most Internet service providers. Dial-up prepaid Internet packs can be readily bought in convenience stores and other places. Subscribers of fixed telephone lines by True Corporation have access to dial up Internet by dialing a certain number and then being billed on their normal telephone bill.

The majority of broadband Internet access uses Asymmetric Digital Subscriber Line
Asymmetric Digital Subscriber Line
Asymmetric digital subscriber line is a type of digital subscriber line technology, a data communications technology that enables faster data transmission over copper telephone lines than a conventional voiceband modem can provide. It does this by utilizing frequencies that are not used by a voice...

 (ADSL). Some areas are covered by Cable Modems and G.shdsl. Consumer broadband Internet bandwidth ranges from 2 Mbit/s to 16 Mbit/s. Medium and large businesses use Leased Lines or Ethernet Internet/MPLS where fiber optic cables link many office buildings in the central business district areas such as Sukhumvit, Silom and Sathorn areas to the Thailand Internet backbone. Universities have access to fast Internet access, including the Trans-Eurasia Information Network (TEIN2) research network.

A 3G UMTS/HSDPA network was launched in Bangkok and vicinity in December 2009 with speeds up to 7.2 Mbit/s on the 2100 MHz band. Major mobile network operators in Thailand are testing their 3G networks in limited urban areas on the 850 MHz and 900 MHz bands. The National Telecommunications Commission (NTC) has plans to auction out 4 further licenses to operate 3G UMTS/HSDPA networks on the 2100 MHz spectrum in 2010. A 3G CDMA network with speeds up to 3.1 Mbit/s is available in 51 provinces nationwide.

There are initiatives to offer mainstream FTTH (Fiber to the Home) providing bandwidth of up to 100 Mbit/s bundled with IPTV and VoIP. FTTH with speeds up to 30 Mbit/s is available in limited areas in Phuket.

Thailand saw a rapid growth in the number of broadband users in 2005 with the initiation of unmetered broadband in 2004.

There are 1,116,000 (2008) Internet hosts in Thailand being the highest in South East Asia.

Internet Domain Names

  • Country code top-level Domain
    Country code top-level domain
    A country code top-level domain is an Internet top-level domain generally used or reserved for a country, a sovereign state, or a dependent territory....

     (ccTLD): .th
    .th
    .th is the Internet country code top-level domain for Thailand. It is administered by T.H.NIC Co., Ltd. , formerly known as Thai Network Information Center Foundation....

    • Second Level Domains
      .th
      .th is the Internet country code top-level domain for Thailand. It is administered by T.H.NIC Co., Ltd. , formerly known as Thai Network Information Center Foundation....

      • .ac for Academic Institutions
      • .co for Commercial Companies
      • .in for Individuals or any others (from 2002)
      • .go for Governmental Organizations
      • .mi for Military Organizations
      • .or for Registered Non-profit Organizations
      • .net for officially registered Internet Service Providers

International & Domestic Bandwidth

Month/Year International Bandwidth (Mbit/s) Domestic Bandwidth (Mbit/s)
12/2009 104,595 619,317
12/2008 55,095 251,091
12/2007 22,073 157,010
12/2006 9,909 53,773
12/2005 6,808 28,721
12/2004 3,006 21,379


Thailand has a total international Internet bandwidth of 106,787 Mbit/s (November 2009). Thailand domestic Internet bandwidth is significantly higher at 607,526 Mbit/s (November 2009). This is because of an increase in provision of local contents. Internet users in Thailand usually get maximum speed of their connection to content providers within Thailand with very minimal ping of 5-50ms but a speed of 70% or less for international connection with higher pings of 70-400ms.

The amount of international bandwidth has recently increased dramatically due to the popularity of social networking services such as YouTube
YouTube
YouTube is a video-sharing website, created by three former PayPal employees in February 2005, on which users can upload, view and share videos....

, Hi5
Hi5 (website)
hi5 is a social networking website based in San Francisco, California. The company was founded in 2003 by Ramu Yalamanchi. By 2008, comScore reported that hi5 had become the third most popular social networking site in terms of monthly unique visitors....

, Twitter
Twitter
Twitter is an online social networking and microblogging service that enables its users to send and read text-based posts of up to 140 characters, informally known as "tweets".Twitter was created in March 2006 by Jack Dorsey and launched that July...

, Facebook
Facebook
Facebook is a social networking service and website launched in February 2004, operated and privately owned by Facebook, Inc. , Facebook has more than 800 million active users. Users must register before using the site, after which they may create a personal profile, add other users as...

 and increased number of broadband Internet subscribers.

International Gateways

There are seven international Internet gateway operators in Thailand.
Code Name Operator
IIG-CAT International Internet Gateway CAT Telecom
IIG-TOT International Internet Gateway TOT
TIG-IIG True International Internet Gateway True Internet
TTGN-IIG TT&T Thailand Global Network Gateway TT&T
IIG-ADC ADC International Internet Gateway Advance Datanetwork Communications
CSL-IIG CS Loxinfo International Gateway CS Loxinfo
SBN-IIG International Internet Gateway Super Broadband Network


True Corporation and Shin Corporation were granted Type II International Internet Gateway and Internet Exchange Service License from the NTC (National Telecommunication Committee) in 2005. CAT Telecom holds the largest share of the market.

Domestic Internet Exchange

There are 7 domestic Internet Exchange Point
Internet Exchange Point
An Internet exchange point is a physical infrastructure through which Internet service providers exchange Internet traffic between their networks . IXPs reduce the portion of an ISP's traffic which must be delivered via their upstream transit providers, thereby reducing the average per-bit...

s in Thailand.
  • CAT Telecom National Internet Exchange by CAT (CAT-NIX)
  • TOT National Internet Exchange by TOT (TOT-NIX)
  • True Internet Gateway National Internet Exchange (TIG-NIX)
  • Advance Datanetwork Communication National Internet Exchange (ADC-NIX)
  • CS Loxinfo National Internet Exchange (CSL-NIX)
  • TT&T Global Network National Internet Exchange (TTGN-NIX)
  • Super Broadband Network (SBN) Internet Exchange (SBN-NIX)
  • NECTEC IIR Public Internet Exchange (PIE, Research Only)


Before 2003, IIR Public Internet Exchange was the largest Internet exchange point in Thailand. As of August 2003, it is mandatory for all ISP to have a presence in the National Internet Exchange (CAT-NIX) operated by CAT Telecom
CAT Telecom
CAT Telecom Public Company Limited is the state-owned company that runs Thailand’s international telecommunications infrastructure, including its international gateways, satellite, and submarine cable networks connections. As of February 2008, it had 5,562 employees.-Services:Until recently, CAT...

. CAT-NIX, TIG-NIX, TOT-NIX and TTGN-NIX are primary Internet exchanges used by commercial Internet service providers. CAT-NIX is now largest Internet exchange point in Thailand with more than 100Gbit/s domestic bandwidth to all ISP. Links between different Internet exchanges are now setup, reducing domestic bandwidth costs.

The IIR Public Internet Exchange is now maintained by NECTEC and is used only for academic and research purposes. The only commercial Internet service provider connected to the IIR Public Internet Exchange is Internet Thailand.

Internet Service Providers

Rights to operate as an Internet service provider in Thailand are granted by the NTC (National Telecommunications Council).

Most of broadband Internet access in Thailand is offered through ADSL technology. Previously before 2002, broadband Internet access was offered at more than 25,000 Baht a month for a typical speed of 256 kbit/s. Later in 2002, TOT sparked a low-cost broadband Internet war that caused rapid growth in broadband Internet demands and has changed the way all the ISPs operate. With a ground-breaking price for an unlimited 256 kbit/s, TOT gained its popularity among online gamers in Thailand. However, TOT was unable to provide services to the majority of people in Bangkok due to the fact that half of the fixed line telephone system was operated by Telecom Asia Co.,Ltd (now known as True Corp) under a concession. At the same time, Asia InfoNet has started its own ADSL service with a "free online game airtime" strategy since they also operate Ragnarok Online
Ragnarok Online
Ragnarok Online , often referred to as RO, is a massively multiplayer online role-playing game or MMORPG created by GRAVITY Co., Ltd. based on the manhwa Ragnarok by Lee Myung-jin. It was first released in South Korea on 31 August 2002 for Microsoft Windows and has since been released in many other...

, the most famous online game at that time. Outside of Bangkok, TT&T teamed up with CAT Telecom to provide unlimited 2 Mbit/s ADSL service after three months of operation.

It is commonly believed that the popularity of online gaming at that time was the ignition for the demands of broadband Internet in Thailand.

Most broadband Internet users in Thailand complain about the ISPs not being able to provide the speeds they promised. Many Internet service providers have high contention ratio
Contention ratio
In computer networking, the contention ratio is the ratio of the potential maximum demand to the actual bandwidth. The higher the contention ratio, the greater the number of users that may be trying to use the actual bandwidth at any one time and, therefore, the...

s on home ADSL packages, sometimes up to 1:50. There was also limited international bandwidth due to CAT Telecom being the sole provider of international Internet gateway, but this has improved since the liberalization of Internet gateway operations in 2005. At that time, most ISPs focus on expanding their domestic connections to accommodate online gaming demands. This led to a come-back of premium ADSL packages at a higher price point for premium home users and corporate customers. Although many users still argue that these packages will still not improve the international bandwitdh availability for home users. Internet service providers are usually also criticized for throttling BitTorrent traffic.

Recently, there were dramatic increases in international bandwidth after the NTC authorized more ISPs to set up their own international Internet gateways to cope with the growth in demand for contents requiring higher bandwidth.

In early 2009, Jasmine International launched ADSL services under the '3BB' brand in major cities offering speeds up to 3 Mbit/s for 590 Baht. This prompted True Internet to expand their services to 8 Mbit/s from 5 Mbit/s and matched 3BB prices.

In mid 2009, 3BB offers minimum speed 4 Mbit/s for 590 Baht and expand their services from 8 Mbit/s to 10 Mbit/s 1,490 Baht / month, prompting True Internet to temporarily offer free upgrades for current 8 Mbit/s users to 12 Mbit/s. All of Maxnet's customers were also transferred to 3BB as part of the TT&T debt rehabilitation plan proposed by the debt holders. As of October 2009, True offers speeds up to 16 Mbit/s. NEVER GO FOR 3BB !!! They are a disgrace for ISP's in Thailand. You can not even get in contact with other than their sales department.

TOT and ADC have a local loop unbundling agreement allowing for ADC to provide ADSL services on TOT phone lines. Since most telephone wires in major cities are still on poles and not underground, there is no limit to how many phone lines can enter a building. This has prompted for many Internet service providers to offer DSL services without any phone services. A new wire is simply run to the premises requiring the service, bypassing the need for any further local loop unbundling agreements.

Wired

ISP NameTechnologySpeedAdditional Information
True Internet ADSL2+, VDSL2, Cable Modem, G.shdsl/SDSL, Leased Line, MPLS 6 Mbit/s, 8 Mbit/s, 10 Mbit/s, 14 Mbit/s, 16Mbit/s, 30Mbit/s, 50Mbit/s, 100Mbit/s True utilizes both CAT IIG and its own international gateway.
3BB ADSL2+, Leased Line 5 Mbit/s, 8 Mbit/s, 12 Mbit/s, 16 Mbit/s, 20 Mbit/s Jasmine International used to be joint with TT&T and operated under the name 'Maxnet'. Now operates under the name '3BB' (Spell "Three Broadband")..
TOT ADSL2+, Leased Line, FTTH(Available in some areas) 6 Mbit/s, 9 Mbit/s, 12 Mbit/s, 15 Mbit/s TOT offers FTTH (Fiber to the home) package in Phuket with the speed up to 30Mbit/s. TOT is expanding their broadband Internet services in provincial areas where it owns almost all of the fixed line telephone infrastructure.
CAT Telecom ADSL, G.shdsl/SDSL, Cable, Leased Line ,FTTH 4 Mbit/s, 10 Mbit/s It has teamed up with some local cable television providers to provide broadband via Cable up to 10 Mbit/s.
KSC Internet Dial-up, ADSL, Leased Line owned by True Corporation but branded for the upper-end market. Founded in 1994 as a joint venture between Internet Knowledge Center Co., Ltd. (IKSC) and the Communications Authority of Thailand (CAT), KSC was the first commercial Internet service provider (ISP) in Thailand.
CS Loxinfo Dial-up, ADSL, Leased Line, Satellite part of the Shin Corporation telecommunications conglomerate
TT&T ADSL TT&T no longer operates as an ISP due to the company's recent restructuring and debt rehabilitation plan. All of the previous TT&T and Maxnet Internet customers were transferred to 3BB.
Buddy Broadband ADSL Operated by Advance Datanetwork Communications (ADC), part of Shin Corporation telecommunications conglomerate. Buddy Broadband (commonly known as BuddyBB) is offering Internet access only through ADSL technology. Unlike other ISPs, BuddyBB has integrated its Internet service with IPTV service. The other difference is that BuddyBB has only the connection speed of 2 Mbit/s but with only 256 kbit/s for international connections for its cheapest package. Higher-end packages have higher international connection speeds. Full BuddyBB service with IPTV is only available in Bangkok and nearby provinces, however, it also operate its ADSL Internet service in major cities such as Chiang Mai and Phuket with different packages and pricing through resellers. They offer higher speeds up to 8 Mbit/s in Chiang Mai.
Internet Thailand Dial-up, ADSL, Leased Line First commercial ISP in Thailand
Pacnet Dial-up, ADSL, G.shdsl/SDSL, Leased Line, Ethernet Focusses more on corporate customers
Jasmine Internet Dial-up, ADSL, Leased Line Not to be confused with Jasmine International
ISSP Dial-up, ADSL, Leased Line
Samart Dial-up, ADSL, G.shdsl/SDSL, Leased Line
A-Net Dial-up, ADSL, Leased Line
Otaro/InterNetwork Dial-up, ADSL, Leased Line
Proen Internet Dial-up, ADSL, Leased Line
Far East Internet
Reach Thailand
Chomanan Worldnet
KIRZ Internet
Thai-Fi G.shdsl/SDSL, Leased Line, Cable 4 Mbit/s, 5 Mbit/s, 8 Mbit/s, 10 Mbit/s, 12 Mbit/s, 16Mbit/s Thai-Fi is the registered trademark of JCMR Co., Ltd., a Thai company founded in 2003 by US and Thai citizens which provides wireless network design, installation, configuration, security, and maintenance to apartment, condominium and office buildings, offices, hotels, caf้s, restaurants, individual residences and businesses using 802.11 technology.
WorldWeb
Beenets/UIH
Milcom
Loxley
ISPIO (NIPA)
TCC Technology Fiber,MPLS,Leased Line
NTT

Wireless

ISP NameTechnologySpeedAdditional Information
Advance Info Service (AIS) GPRS, EDGE, UMTS/HSDPA 3.5G UMTS/HSDPA 3.5G is available in limited areas: Chiang Mai, Chon Buri and Ratchaprasong Area in Bangkok on the 900 MHz band
DTAC GPRS, EDGE, UMTS/HSDPA 3.5G Up to 7.2 Mbit/s Mobile Internet services recently underwent heavy rebranding as 'DTAC Internet'. UMTS/HSDPA 3.5G is available to a select group of 2000 users for testing on the 850 MHz band
True GPRS, EDGE, UMTS/HSDPA 3.5G, Wi-Fi Up to 7.2 Mbit/s UMTS/HSDPA 3.5G is available in inner Bangkok areas on the 850 MHz band to all users free of charge during current testing period. True has the largest coverage of over 15,000 Wi-Fi hotspots in Bangkok. This boost has been coupled with the Bangkok Green Wifi project, covering many outdoor areas on main roads.
TOT UMTS/HSDPA 3.5G, Wi-Fi Up to 14.4 Mbit/s UMTS/HSDPA 3.5G coverage is Bangkok and vicinity on the 2100 MHz band
CAT Telecom 3G CDMA EVDO Up to 3.1 Mbit/s Coverage is non-central 51 provinces
Hutch CDMA2000 1xRTT and 3G CDMA EVDO Up to 153 kbit/s (for 1xRTT) and 3.1 Mbit/s (for EVDO) Coverage in 25 central provinces; coverage is mostly 1xRTT except for some areas in Bangkok, Chon Buri and Hua Hin. Planned takeover by CAT Telecom is scheduled in 2010, after which all coverage will be EVDO.
iMobile 3Gx HSDPA 3.5G Up to 7.2 Mbit/s UMTS/HSDPA 3.5G coverage is Bangkok and vicinity on the 2100 MHz band. Currently offering 3G services on TOT 3G's network. The network is run by Samart.
iKool 3G HSDPA 3.5G Up to 7.2 Mbit/s UMTS/HSDPA 3.5G coverage is Bangkok and vicinity on the 2100 MHz band. Currently offering 3G services on TOT 3G's network. The network is run and operated by Loxley.
Mojo 3G HSDPA 3.5G Up to 7.2 Mbit/s UMTS/HSDPA 3.5G coverage is Bangkok and vicinity on the 2100 MHz band. Currently offering 3G services on TOT 3G's network. The network is run and operated by Mconzult.


Note: For 3G, Only CAT, Hutch, TOT and its MVNOs are considered as legally commercial service. Services from other providers (AIS/True/DTAC) are non-commercial beta test. The National Telecommunications Commission (NTC) planned to license operators to operate 3G commercially in 2100Mhz Band but politicals and laws prevented the license auction. As of September 2010, no license auction held.

Internet Data Centers (IDC)

This section lists the commercial Internet data centers in Thailand.
NameAddressCity
TOT Internet Data Center (Chaengwattana) TOT headquarter, Chaengwattana Road Bangkok
TOT Internet Data Center (Krung Kasem) TOT Central Office, Krung Kasem Road Bangkok
TOT Internet Data Center (Laem Chabang) TOT Central Office Chonburi
TOT Internet Data Center (Hat Yai) TOT Central Office Songkhla
True Internet Data Center True Tower, Ratchadaphisek Road Bangkok
True Internet Data Center Muang Thong Thani Pathum Thani
CSLoxinfo Internet Data Center CAT Telecom Tower, Charoen Krung Road Bangkok
CSLoxinfo Internet Data Center Cyber World Tower A (17-20th Flr), Ratchadaphisek Road Bangkok
CAT Internet Data Center (Bangkok) CAT Telecom Tower, Charoen Krung Road Bangkok
CAT Internet Data Center (Chiang Mai) CAT Customer Service Center Chiang Mai
CAT Internet Data Center (Khon Kaen) CAT Customer Service Center Khon Kaen
CAT Internet Data Center (Phuket) CAT Customer Service Center Phuket
Pacnet Data Center CAT Telecom Tower (20th Flr), Charoen Krung Road Bangkok
ISSP Internet Data Center CAT Telecom Tower, Charoen Krung Road Bangkok
SiamIDC CAT Telecom Tower (4th Flr) Bangkok
Win Internetwork (By Proen Internet)/OTARO Gigabit Data Center CAT Telecom Tower (4th Flr) Bangkok
ISPIO (NIPA) Internet Data Center CAT Telecom Tower (4th Flr) Bangkok
SheepLink Data Center New Geneva Building, Popular 3 Road, Muang Thong Thani Pathum Thani
ServeNet Data Center New Geneva Building, Popular 3 Road, Muang Thong Thani Pathum Thani
Nettree Internet Data Center CAT Telecom Tower (4th Flr), Charoen Krung Road Bangkok
Internet Thailand Public Company Limited Thai Summit Tower (10th Flr) on New Petchaburi Road Bangkok

See also

Telecommunications in Thailand

Censorship in Thailand
Censorship in Thailand
Freedom of speech in Thailand was guaranteed in the articles 39, 40, 41 in the 1997 Constitution.According to those articles, censorship may be imposed to preserve national security, maintain public order, preserve the rights of others, protect public morals, and prevent criticism of the royal...

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