IT Service Management Forum
Encyclopedia
The IT Service Management Forum (itSMF) is an independent and internationally-recognised forum for IT Service Management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...

 professionals worldwide.

This not-for-profit organisation is a prominent player in the on-going development and promotion of IT Service Management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...

 "best practice", standards and qualifications and has been since 1991.

As businesses come to depend more on technology
Technology
Technology is the making, usage, and knowledge of tools, machines, techniques, crafts, systems or methods of organization in order to solve a problem or perform a specific function. It can also refer to the collection of such tools, machinery, and procedures. The word technology comes ;...

 to promote and deliver their products to market, the benefits of adopting "best practice" IT Service Management
IT Service Management
IT service management is a discipline for managing information technology systems, philosophically centered on the customer's perspective of IT's contribution to the business. ITSM stands in deliberate contrast to technology-centered approaches to IT management and business interaction...

 and of becoming part of organisations such as the IT Service Management Forum are becoming more widely recognised.

The itSMF provides an accessible network of industry experts, information sources and events to help address IT service management issues and help achieve the delivery of high quality, consistent IT service internally and externally through the adoption of "best practice".

Globally, the itSMF has over 5000 member companies, blue chip and public sector alike, covering in excess of 70,000 individuals spread over 53+ international Chapters.

Each chapter is a separate legal entity and is largely autonomous. There is a separate International entity that provides an overall steering and support function to existing and emerging chapters. It has its own website at www.itsmf.org .

The itSMF is concerned with promoting ITIL
Itil
Itil may mean:*Atil or Itil, the ancient capital of Khazaria*Itil , also Idel, Atil, Atal, the ancient and modern Turkic name of the river Volga.ITIL can stand for:*Information Technology Infrastructure Library...

 (the IT Infrastructure Library), Best Practice in IT Service Management and has a strong interest in the International ISO/IEC 20000 standard). The itSMF publishes books covering various aspects of Service Management through a process of endorsing them as part of the itSMF Library.

External links

  • http://www.itsmfi.org/ - ITSMF International

  • http://www.itsmf.org.au/ - itSMF Australia Chapter
  • http://www.itsmf.be/ - itSMF Belgium Chapter
  • http://www.itsmf.hr/ - itSMF Croatian Chapter
  • http://www.itsmf.cz/ - itSMF Czech Republic
  • http://www.itsmf.ca/branch/toronto/ - itSMF Toronto, Canada Chapter
  • http://www.itsmf-gulf.org/ - itSMF Gulf Chapter
  • http://www.itsmfindia.co.in/ - ITSMF India
  • http://www.ipanematech.com/ - Ipanema Technologies, ITSMF member
  • http://www.itsmf-japan.org/ - itSMF Japan Chapter
  • http://www.itsmfea.co.ke/ - itSMF Kenya Chapter
  • http://www.itsmf.no/ - itSMF Norway, Norwegian Chapter
  • http://www.itsmf.nl/ - ITSMF NL Chapter
  • http://www.orsypconsulting.com/ - ORSYP consulting, ITSMF member
  • http://www.itsmf.org.pl/ - ITSMF Polish Chapter
  • http://www.itsmforum.ru/ - itSMF Russian Chapter
  • http://www.itsmf.nu/ - itSMF Swedish Chapter
  • http://www.itsmf.or.th/ - itSMF Thailand Chapter
  • http://www.itsmfusa.org/ - itSMF USA Chapter
  • http://www.itsmf.co.uk/ - ITSMF UK Chapter
The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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