Compuspec
Encyclopedia
Compuspec Industries Ltd is a private company specialising in remote distributed intelligence. Founded in 1981, it is based in New Zealand
.
allows services to grow organically with investment required only as market demand grows rather than the traditional model of inflexible expensive centralised control. It also typically places control in the hands of the user
rather than a third party.
called Zippy in 1992. The diallers enabled carriers to roll out customer service very flexibly and cheaply. Traditionally, a carrier must invest massive expense in infrastructure with exchange switching equipment. The diallers allowed alternate telecommunications carriers to better compete with incumbent carriers in newly deregulated telephone
marketser. Moreover, it accelerated the deregulation
process and provided consumers with more choices of carriers.
Such a dialler is fitted to a phone line and routes each call based on the services the customer has subscribed to. In some cases, it reports to a central management centre (DMP) to enable the carrier to monitor the quality of service
and change the services the user enjoys, based on the current service offerings. The dialled telephone numbers are neither recorded nor reported.
Initially, these smart sockets had to be installed by qualified technicians. But eventually they were made so small, smart and simple to use that they are now mailed to customers, which is much cheaper. When plugged in, they configure themselves based on the customer's geographic areas and the services he or she is subscribed for. If the user moves location, the dialler reconfigures itself. Thus the intelligence in the traditional telephone exchange is moved to the end of the user's phone line.
Compuspec has also developed enhanced versions of this dialler technology that support voice prompts for customer-specific feature selection, softcall blocking, alternate network access multiple access dialler and anti-fraud detection and prevention. With softcall blocking, calls to certain destinations are automatically limited in duration or prevented. Alternate network access is useful where network reliability requires fall-back to alternative networks. Payphone anti-fraud diallers (typically used in payphones) detect 12 types of phone fraud. New diallers also allow some call destinations to be routed via low cost VoIP carriers.
Compuspec's ultra low powered technology led to the development of intelligent phone sockets which enable proactive line quality measurements, ADSL quality prediction and automatic fault location, thereby enhancing customer service and massively reducing network maintenance costs.
New Zealand
New Zealand is an island country in the south-western Pacific Ocean comprising two main landmasses and numerous smaller islands. The country is situated some east of Australia across the Tasman Sea, and roughly south of the Pacific island nations of New Caledonia, Fiji, and Tonga...
.
Mission
Compuspec Industries was founded to apply new technology solutions to make life easier for consumers that is for lifestyle innovation. Typically this involves breaking away from traditional centralised control into distributed embedded intelligence. Distributed intelligenceDistributed artificial intelligence
Distributed artificial intelligence is a subfield of artificial intelligence research dedicated to the development of distributed solutions for complex problems regarded as requiring intelligence...
allows services to grow organically with investment required only as market demand grows rather than the traditional model of inflexible expensive centralised control. It also typically places control in the hands of the user
User (computing)
A user is an agent, either a human agent or software agent, who uses a computer or network service. A user often has a user account and is identified by a username , screen name , nickname , or handle, which is derived from the identical Citizen's Band radio term.Users are...
rather than a third party.
Products
Compuspec developed the world's first line-powered dialler or Network Access DeviceNetwork Access Device
A Network Access Device is an electronic circuit that automatically connects a user to a preferred network. More generally, a NAD is any device that, when connected to, provides access to a larger communication network of some sort....
called Zippy in 1992. The diallers enabled carriers to roll out customer service very flexibly and cheaply. Traditionally, a carrier must invest massive expense in infrastructure with exchange switching equipment. The diallers allowed alternate telecommunications carriers to better compete with incumbent carriers in newly deregulated telephone
Telephone
The telephone , colloquially referred to as a phone, is a telecommunications device that transmits and receives sounds, usually the human voice. Telephones are a point-to-point communication system whose most basic function is to allow two people separated by large distances to talk to each other...
marketser. Moreover, it accelerated the deregulation
Deregulation
Deregulation is the removal or simplification of government rules and regulations that constrain the operation of market forces.Deregulation is the removal or simplification of government rules and regulations that constrain the operation of market forces.Deregulation is the removal or...
process and provided consumers with more choices of carriers.
Such a dialler is fitted to a phone line and routes each call based on the services the customer has subscribed to. In some cases, it reports to a central management centre (DMP) to enable the carrier to monitor the quality of service
Quality of service
The quality of service refers to several related aspects of telephony and computer networks that allow the transport of traffic with special requirements...
and change the services the user enjoys, based on the current service offerings. The dialled telephone numbers are neither recorded nor reported.
Initially, these smart sockets had to be installed by qualified technicians. But eventually they were made so small, smart and simple to use that they are now mailed to customers, which is much cheaper. When plugged in, they configure themselves based on the customer's geographic areas and the services he or she is subscribed for. If the user moves location, the dialler reconfigures itself. Thus the intelligence in the traditional telephone exchange is moved to the end of the user's phone line.
Compuspec has also developed enhanced versions of this dialler technology that support voice prompts for customer-specific feature selection, softcall blocking, alternate network access multiple access dialler and anti-fraud detection and prevention. With softcall blocking, calls to certain destinations are automatically limited in duration or prevented. Alternate network access is useful where network reliability requires fall-back to alternative networks. Payphone anti-fraud diallers (typically used in payphones) detect 12 types of phone fraud. New diallers also allow some call destinations to be routed via low cost VoIP carriers.
Compuspec's ultra low powered technology led to the development of intelligent phone sockets which enable proactive line quality measurements, ADSL quality prediction and automatic fault location, thereby enhancing customer service and massively reducing network maintenance costs.
Services
- Electronic Contract Manufacturing
- Custom Electronic Design