Chordiant
Encyclopedia
Chordiant (NASDAQ:CHRD) was an American
company. It offered enterprise software
to help other companies improve the customer experience
of their customers. Primarily their software is internet based / Java EE solutions, though some products run on Microsoft .NET Framework
technologies. They are headquartered in Cupertino, California
.
Chordiant provided BPM
, CRM
and Decision Management
software which enables building applications that enhance customer interaction. Applications built using the Chordiant framework were widely used by large organisations in Europe and the USA. Primarily their customers were in the Banking, Insurance, Cable, and Telecom industries.
Chordiant originally started out as J Frank Consulting, a consulting company. In 1997 they transformed themselves into a software company rebranded as Chordiant Software. In February 2000 they went public. The company's stock hit an initial high point of $53 shortly after going public but soon crashed to the single digits months later as the software industry in general suffered a significant downturn.
Initially Chordiant's software was developed on Forte's 4GL
platform. Seeing the promise of the emerging Java EE technologies, and feeling constrained by limitations of the Forte system, Chordiant moved all of their software to the Java
/ Java EE platform, becoming one of the first packaged enterprise software vendors to ship a completely Java EE-based product suite.
Chordiant has acquired a number of software companies including White Spider, Prime Response, the DialogServer product from Actionpoint, OnDemand, and KiQ.
Chordiant is a company that was adversely imapacted by Sarbanes / Oxley and was also subject to an options backdating investigation
that has plagued many other software and mid sized companies.
Currently Chordiant's CEO is Steven Springsteel (who was formerly their CFO). Past CEOs include Steven Kelly, Sam Spadafora, and Carol Realini.
On 03/15/2010 Pegasystems
, a business process management solutions company, announced it was acquiring Chordiant for a price of up to approximately $161.5 million.
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...
company. It offered enterprise software
Enterprise software
Enterprise software, also known as enterprise application software , is software used in organizations, such as in a business or government, contrary to software chosen by individuals...
to help other companies improve the customer experience
Customer experience
Customer experience is the sum of all experiences a customer has with a supplier of goods or services, over the duration of their relationship with that supplier. From awareness, discovery, attraction, interaction, purchase, use, cultivation and advocacy...
of their customers. Primarily their software is internet based / Java EE solutions, though some products run on Microsoft .NET Framework
.NET Framework
The .NET Framework is a software framework that runs primarily on Microsoft Windows. It includes a large library and supports several programming languages which allows language interoperability...
technologies. They are headquartered in Cupertino, California
California
California is a state located on the West Coast of the United States. It is by far the most populous U.S. state, and the third-largest by land area...
.
Chordiant provided BPM
Business process management
Business process management is a holistic management approach focused on aligning all aspects of an organization with the wants and needs of clients. It promotes business effectiveness and efficiency while striving for innovation, flexibility, and integration with technology. BPM attempts to...
, CRM
Customer relationship management
Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing,...
and Decision Management
Enterprise Decision Management
Enterprise decision management, commonly abbreviated "EDM", entails all aspects of managing automated decision design and deployment that an organization uses to manage its interactions with customers, employees and suppliers...
software which enables building applications that enhance customer interaction. Applications built using the Chordiant framework were widely used by large organisations in Europe and the USA. Primarily their customers were in the Banking, Insurance, Cable, and Telecom industries.
Chordiant originally started out as J Frank Consulting, a consulting company. In 1997 they transformed themselves into a software company rebranded as Chordiant Software. In February 2000 they went public. The company's stock hit an initial high point of $53 shortly after going public but soon crashed to the single digits months later as the software industry in general suffered a significant downturn.
Initially Chordiant's software was developed on Forte's 4GL
Forte 4GL
Forté 4GL is a proprietary application server used for developing scalable, highly-available, enterprise applications.- History :Forté 4GL was created as an integrated solution for developing and managing client/server applications...
platform. Seeing the promise of the emerging Java EE technologies, and feeling constrained by limitations of the Forte system, Chordiant moved all of their software to the Java
Java (programming language)
Java is a programming language originally developed by James Gosling at Sun Microsystems and released in 1995 as a core component of Sun Microsystems' Java platform. The language derives much of its syntax from C and C++ but has a simpler object model and fewer low-level facilities...
/ Java EE platform, becoming one of the first packaged enterprise software vendors to ship a completely Java EE-based product suite.
Chordiant has acquired a number of software companies including White Spider, Prime Response, the DialogServer product from Actionpoint, OnDemand, and KiQ.
Chordiant is a company that was adversely imapacted by Sarbanes / Oxley and was also subject to an options backdating investigation
Options backdating
Options backdating is the practice of issuing options contracts on a later date than that which the options have listed. While options backdating is not, in and of itself, an illegal practice, intentional backdating that coincides with low underlying stock prices and accounting reports that claim...
that has plagued many other software and mid sized companies.
Currently Chordiant's CEO is Steven Springsteel (who was formerly their CFO). Past CEOs include Steven Kelly, Sam Spadafora, and Carol Realini.
On 03/15/2010 Pegasystems
Pegasystems
Pegasystems Inc. is a provider of Business Process Management software solutions and a Business rules Platform based in Cambridge, Massachusetts.-History:Pegasystems was founded in 1983 by Alan Trefler...
, a business process management solutions company, announced it was acquiring Chordiant for a price of up to approximately $161.5 million.
External links
- Chordiant, official site
- http://www.bizjournals.com/sanjose/stories/2006/11/27/daily62.html?from_rss=1 An article on bizjojournal describing Chordiants 8 million dollar options restatement
- http://www.computing.co.uk/vnunet/news/2111335/chordiant-software-flies-market-debut article on Chordiant's IPO
- http://searchcrm.techtarget.com/originalContent/0,289142,sid11_gci798611,00.html?Exclusive=True an article that talks about Chordiant's line of products
- http://boston.internet.com/news/print.php/554431 article discussing Chordiant's acquisition of Prime Response
- http://www.captivasoftware.de/press/press_releases_view.asp?wpr_id=162 press release discussing Chordiant's acquisition of the DialogServer product from Action Point
- http://findarticles.com/p/articles/mi_pwwi/is_200412/ai_n8562392 press release discussing Chordiant's acquisition of KiQ
- http://www.computerworld.com/softwaretopics/crm/story/0,10801,67663,00.html A computerworld article describing Chordiant's technology platform
- http://www.marketwire.com/mw/release_html_b1?release_id=81060&category= article regarding Chordiant's Sarbanes Oxley compliance
- Ultima, Chordiant Partner in Turkey