Call shop
Encyclopedia
A call shop is a business that provides physical phones for the purpose of making long-distance telephone
Telephone
The telephone , colloquially referred to as a phone, is a telecommunications device that transmits and receives sounds, usually the human voice. Telephones are a point-to-point communication system whose most basic function is to allow two people separated by large distances to talk to each other...

 calls. There are two main types of call shop payment methods; prepaid and postpaid.

Call shop requirements

  • VoIP account with a International Calls provider (typically VoIP)
  • A Billing Software to manage Rates and prices.
  • A VoIP Box, 4 or 8 ports, depending the number of booths
  • An Internet connection

Prepaid

  • Customer visits the call shop.
  • Customer pre-pays the operator for the call.
  • The operator will then activate a phone booth for the customer using billing software.
  • The customer will go to the phone booth and dial the destination number.
  • Billing software will record the call details and the corresponding call charges for future reporting needs.

Postpaid

  • Customer visits the call shop.
  • Customer chooses a vacant phone booth and dials the destination number.
  • Billing software keeps track of each phone booth's call details and the corresponding call charges for invoicing and future reporting needs.
  • When the customer has completed his/her calls, the operator generates an invoice for the customer's calls.

Links

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