CIBC Retail Markets is the retail banking division of the Canadian Imperial Bank of Commerce

Canadian Imperial Bank of Commerce

The Canadian Imperial Bank of Commerce is one of Canada's chartered banks, fifth largest by deposits. The bank is headquartered at Commerce Court in Toronto, Ontario. CIBC's Institution Number is 010, and its SWIFT code is CIBCCATT....

. It offers savings

Deposit account

A deposit account is a current account, savings account, or other type of bank account, at a banking institution that allows money to be deposited and withdrawn by the account holder. These transactions are recorded on the bank's books, and the resulting balance is recorded as a liability for the...

 and loan

Loan

A loan is a type of debt. Like all debt instruments, a loan entails the redistribution of financial assets over time, between the lender and the borrower....

 services for personal and business customers. CIBC Retail Markets is currently headed by Sonia A. Baxendale, Senior Executive Vice-President.

This unit is responsible for retail banking

Retail banking

Retail banking is banking in which banking institutions execute transactions directly with consumers, rather than corporations or other banks. Services offered include: savings and transactional accounts, mortgages, personal loans, debit cards, credit cards, and so forth.-Types of...

 operations in Canada

Canada

Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

 and one of the stronger performing units within CIBC.

Statistics

• 1,106 branches
• 4,421 ABM's
• 9,000,000 individual customers
• 4,265,000 online users
• 400,000 corporate customers
• $535 million profit in 2003

Services

Services from Retail Markets:

• Branch banking
• Telephone banking
• Credit Card Services
• Online banking
  Online banking
  Online banking allows customers to conduct financial transactions on a secure website operated by their retail or virtual bank, credit union or building society.-Features:...
  
  
• ABMs
• Private banking
  Private banking
  Private banking is banking, investment and other financial services provided by banks to private individuals investing sizable assets. The term "private" refers to the customer service being rendered on a more personal basis than in mass-market retail banking, usually via dedicated bank advisers...
  
  
• Co-branded retail electronic banking business, President's Choice Financial, a co-venture with Loblaw Companies Limited.

External links

• CIBC annual report 2003