AppleCare
Encyclopedia
AppleCare is a service and support plan offered by Apple Inc. that extends the standard Apple warranty and phone support for its products to two years for iPod
s, iPad
s, and iPhone
s or three years for Macs.
If the product requiring service can be taken to a retail Apple Store, the product can typically be repaired on-site with a reduced turnaround time. Otherwise, it may be shipped to an Apple repair center for service. Products that cannot be repaired are replaced with new or refurbished product with identical or superior hardware specifications.
AppleCare for iPod, iPad, MacBooks and iMacs does not cover accidental damage, such as drops, spills, or liquid immersion. AppleCare+ for iPhone covers accidental handling damage for a $49 service fee at up to two incidents per account holder . No plans cover theft.
and Consumer Priority Service
.
IPod
iPod is a line of portable media players created and marketed by Apple Inc. The product line-up currently consists of the hard drive-based iPod Classic, the touchscreen iPod Touch, the compact iPod Nano, and the ultra-compact iPod Shuffle...
s, iPad
IPad
The iPad is a line of tablet computers designed, developed and marketed by Apple Inc., primarily as a platform for audio-visual media including books, periodicals, movies, music, games, and web content. The iPad was introduced on January 27, 2010 by Apple's then-CEO Steve Jobs. Its size and...
s, and iPhone
IPhone
The iPhone is a line of Internet and multimedia-enabled smartphones marketed by Apple Inc. The first iPhone was unveiled by Steve Jobs, then CEO of Apple, on January 9, 2007, and released on June 29, 2007...
s or three years for Macs.
AppleCare Protection Plan
The AppleCare Protection Plan is sold by Apple and its authorized resellers. It is available for every major piece of Apple hardware, including iPods, iPhones, iPads, MacBooks and iMacs. AppleCare can be purchased at the same time as the hardware, or separately after the original hardware purchase as long as the original Apple hardware warranty is active.If the product requiring service can be taken to a retail Apple Store, the product can typically be repaired on-site with a reduced turnaround time. Otherwise, it may be shipped to an Apple repair center for service. Products that cannot be repaired are replaced with new or refurbished product with identical or superior hardware specifications.
AppleCare for iPod, iPad, MacBooks and iMacs does not cover accidental damage, such as drops, spills, or liquid immersion. AppleCare+ for iPhone covers accidental handling damage for a $49 service fee at up to two incidents per account holder . No plans cover theft.
AppleCare Extended Service
In Latin America and other countries where there are no Apple offices, the "AppleCare Extended Service" product is instead available, which offers the same services less the phone support.Competition
There are known to be several third party warranty and insurance providers that also cover Apple products. Some include accident and theft coverage as well. Some major retailers that sell Apple products sell their own extended service plans as well. Examples of third-party companies that provide service plans include AuralSolve, SquareTradeSquareTrade
SquareTrade is an extended warranty service provider for consumer electronics and appliances headquartered in San Francisco’s financial district.The company started off as an online dispute resolution service in 1999...
and Consumer Priority Service
Consumer Priority Service
Consumer Priority Service is an international provider of repair services and extended warranty solutions for the consumer electronics and appliance industries. Corporate headquarters are located in Kings County, New York with regional offices in Newark, NJ and Florida...
.