Accident Advice Helpline
Encyclopedia
Accident Advice Helpline Direct Ltd (AAH) is a claims management company
located in Stanmore
, Middlesex
, Greater London. They specialise in providing information and access to personal injury solicitors under the terms of the conditional fee agreement (CFA), colloquially known as no win no fee in the UK.
. Initially, the company workforce consisted of six people. The company currently has over 150 employees.
The company started out offering accident management services for people involved in non-fault road traffic accidents. This involved arranging hire cars and crash repairs to victims of road traffic accidents and pursuing injury compensation. The company became more focused on offering services to victims of all types of personal injuries, including accidents at work or injuries sustained whilst in public places.
The company went into administration in 2004; a director of the parent group Accident Advice Holdings said that this was because First National Bank
, one of its financial backers, withdrew from the no-win-no-fee market following the collapse of another firm they had backed, The Accident Group
. A new company, Accident Advice Helpline Direct Group Ltd, was set up.
Since 2004 the company has run the AAH Liberty Scheme. This scheme works on a no win no fee basis.
, who appears on their website and various promotional material, and also features in the AAH television advert.
Claims management company
In England and Wales, a claims management company is a business that offers claims management services to the public. Claims management services consist of advice or services in respect of claims for compensation, restitution, repayment or any other remedy for loss or damage, or in respect of some...
located in Stanmore
Stanmore
Stanmore is a suburban area of the London Borough of Harrow, in northwest London. It is situated northwest of Charing Cross. The area is home to Stanmore Hill, one of the highest points of London, high.-Toponymy:...
, Middlesex
Middlesex
Middlesex is one of the historic counties of England and the second smallest by area. The low-lying county contained the wealthy and politically independent City of London on its southern boundary and was dominated by it from a very early time...
, Greater London. They specialise in providing information and access to personal injury solicitors under the terms of the conditional fee agreement (CFA), colloquially known as no win no fee in the UK.
History
The company was founded on 1 June 2000 and was originally based in the West End of London, before moving to Golders GreenGolders Green
Golders Green is an area in the London Borough of Barnet in London, England. Although having some earlier history, it is essentially a 19th century suburban development situated about 5.3 miles north west of Charing Cross and centred on the crossroads of Golders Green Road and Finchley Road.In the...
. Initially, the company workforce consisted of six people. The company currently has over 150 employees.
The company started out offering accident management services for people involved in non-fault road traffic accidents. This involved arranging hire cars and crash repairs to victims of road traffic accidents and pursuing injury compensation. The company became more focused on offering services to victims of all types of personal injuries, including accidents at work or injuries sustained whilst in public places.
The company went into administration in 2004; a director of the parent group Accident Advice Holdings said that this was because First National Bank
First National Bank
First National Bank may refer to:-Banking institutions :* First National Bank of Florida, based in Milton, Florida, with branches in Pensacola and other cities in the Florida Panhandle.* FNB Corporation of Hermitage, Pennsylvania...
, one of its financial backers, withdrew from the no-win-no-fee market following the collapse of another firm they had backed, The Accident Group
The Accident Group
The Accident Group was a Manchester based personal injury claims management company that went into administration in May 2003. The firm gained notoriety for informing its 2,400 workers of their redundancy by text message, which, according to BBC reports, led to the firm's offices being emptied of...
. A new company, Accident Advice Helpline Direct Group Ltd, was set up.
Since 2004 the company has run the AAH Liberty Scheme. This scheme works on a no win no fee basis.
Claims Standards Council
Accident Advice's managing director, Darren Werth, is the Chairman of the Claims Standards Council, a trade body representing the industry.Promotional campaigns
The company is endorsed by Esther RantzenEsther Rantzen
Esther Louise Rantzen CBE is an English journalist and television presenter who is best known for presenting the BBC television series That's Life!, and for her work in various charitable causes. She is founder of the child protection charity ChildLine, and also advocates the work of the Burma...
, who appears on their website and various promotional material, and also features in the AAH television advert.