In Canada

Canada

Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...

 and the U.S.

United States

The United States of America is a federal constitutional republic comprising fifty states and a federal district...

, the 711 telephone number

Telephone number

A telephone number or phone number is a sequence of digits used to call from one telephone line to another in a public switched telephone network. When telephone numbers were invented, they were short — as few as one, two or three digits — and were given orally to a switchboard operator...

 is used for the Telecommunications Relay Service

Telecommunications Relay Service

Telecommunications Relay Service, also known as TRS, Relay Service, or IP-Relay, or Web-based relay services, is an operator service that allows people who are Deaf, Hard-of-Hearing, Speech-Disabled, or DeafBlind to place calls to standard telephone users via a keyboard or assistive device...

 to translate from TDD for the deaf to speech, and vice versa. The relay

Relay

A relay is an electrically operated switch. Many relays use an electromagnet to operate a switching mechanism mechanically, but other operating principles are also used. Relays are used where it is necessary to control a circuit by a low-power signal , or where several circuits must be controlled...

 service allows deaf people to converse with the hearing

Hearing (person)

The term hearing or hearing person, from the perspective of mainstream English-language culture, refers to someone whose sense of hearing is at the medical norm. From this point of view, someone who is not fully hearing has a hearing impairment or is said to be hard of hearing or deaf. The...

 over the phone through an operator

Operator (profession)

An operator is a professional designation used in various industries, including broadcasting , computing, customer service, physics, and construction. Operators are day-to-day end users of systems, that may or may not be mission-critical, but are typically managed and maintained by technicians or...

. 711 is one of eight N11 code

N11 code

An N11 code or N11 number is a special abbreviated dialing telephone number within the North American Numbering Plan, which allows access to special services. Each of these eight numbers prevents 10,000 telephone numbers from being used...

s for abbreviated dialing

Abbreviated dialing

Abbreviated dialing is the use of a very short telephone number to reach public services. Typically these are two or three digits, and are most commonly known as being emergency telephone numbers like 9-9-9, 1-1-2 and 9-1-1. Other services may also be available this way, such as the N11 codes in...

 in the North American Numbering Plan

North American Numbering Plan

The North American Numbering Plan is an integrated telephone numbering plan administered by Neustar which encompasses 24 countries and territories, including the United States and its territories, Canada, Bermuda, and 16 nations of the Caribbean...

. In the U.S., every phone company is required to connect persons who dial 711 to a TRS call center from a working number. In July 2007 the Federal Communications Commission

Federal Communications Commission

The Federal Communications Commission is an independent agency of the United States government, created, Congressional statute , and with the majority of its commissioners appointed by the current President. The FCC works towards six goals in the areas of broadband, competition, the spectrum, the...

 ruled that the 711 requirement extended to VOIP telephony

Telephony

In telecommunications, telephony encompasses the general use of equipment to provide communication over distances, specifically by connecting telephones to each other....

.