Vehicle Dependability Study
Encyclopedia
The J.D. Power and Associates
J.D. Power and Associates
J.D. Power and Associates is a global marketing information services firm founded in 1968 by James David Power III. The firm conducts surveys of customer satisfaction, product quality, and buyer behavior for industries ranging from cars to marketing and advertising firms. The firm is best known for...

 Vehicle Dependability StudySM
(VDS) provides information about long-term vehicle quality after three years of ownership, when most vehicles reach the end of the warranty
Warranty
In business and legal transactions, a warranty is an assurance by one party to the other party that specific facts or conditions are true or will happen; the other party is permitted to rely on that assurance and seek some type of remedy if it is not true or followed.In real estate transactions, a...

 period and owners assume responsibility for repair costs. Owners rate vehicles based on problems experienced during the previous 12 months in a variety of categories, including ride/handling/braking, engine and transmission, and a broad range of vehicle quality problems. The VDS study has been an industry benchmark
Benchmark
-Geology:*Benchmark , a point of reference for a measurement**Benchmarking , an activity involving finding benchmarks*Benchmark , used in pricing crude oil-Technology:...

since 1990.

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