Touch 'n Go
Encyclopedia
The Touch 'n Go or smart card is used by Malaysian toll expressway and highway
operators as the sole electronic payment system (EPS). The credit card sized smartcard made of plastic with Philips
' MIFARE
microchip technology embedded in it.
The Touch 'n Go systems are designed to process up to 800 vehicles per hour to ease the queue congestion at toll plazas and if used together with SmartTAG (a non-stop electronic toll collection
system), will be able to process up to 1,200 vehicles per hour.
Sdn Bhd while the brand and the Real Time Gross Settlement
(central clearing house systems) are owned and operate by Rangkaian Segar Sdn Bhd as is now known as Touch 'n Go Sdn Bhd. The first Touch 'n Go system was installed and use at Jalan Pahang Toll Plaza on 18 March 1997. It was then immediately extended to Jalan Cheras toll plaza and the East-West Link Expressway
toll plaza on 15 April 1997. Touch 'N Go toll payment system fully implemented throughout the 848 km North-South Expressway on 15 November 1998. This was made possible when the service was extended to the northern sections of the highway from Jelapang to Jitra. As such the smart card can be used to pay toll from Kempas in Johor right up to Jitra in Kedah, making it one of the world's longest single stretch of expressway electronic toll payment systems. The official launch was done at the Sungai Dua toll plaza and officiated by Rangkaian Segar Sdn Bhd then chairman, Datuk Dr Ramli Mohamad.
The Touch 'n Go system was implemented in Cityliner Sdn Bhd, one of stage bus service in Klang Valley somewhere in 2000*. Touch 'n Go card users enjoyed discount fare of 10% when its was first introduced. Due to needs to further consolidate company operations and meeting current customer demands at that time as well as operational restructuring exercise, card users have to pay full fare after the new announcement made on 13 November 2003. However the Touch 'n Go card reader system in the stage bus was not well maintained by the bus operator. Card readers often malfunction and no further updated information to replace/upgrading afterward were requested. Another subsidiary of Park May Berhad, City Profile Sdn Bhd, a feeder bus service (service known as Putraline) served for PUTRA LRT
was also introduced and the system was successfully implemented until the Rapid KL
bus revamp program took place.
Touch 'n Go facility was also embedded in Buy N Fly loyalty card rewards program for Malaysia Airlines
retail arm, Golden Boutiques Sdn Bhd's which was launched in December 1999. The hybrid cards have multi function on rewards airpoint, MEPS
Cash & Touch 'n Go. However on July 16, 2002, Malaysia Airlines
announced that “Buy N Fly” Programme had ceased operations and consolidated its loyalty rewards into one entity; Malaysia Airlines
Enrich Frequent Flyer Programme. Buy N Fly cards are no longer issued but active hybrid card users are still able to use them to perform transactions.
Touch 'n Go reader touch signs
Touch 'n Go can be used in entire highways stretches in Malaysia with the familiar & Smart sign marked on the road. Two systems were introduced on toll fare collection instead of manual ticket. Due to highways with numerous junctions or intersections serving short distance trips, most of Malaysia's highways use open system toll collection.
The highways that using open system on toll collection are
(LINKEDUA) Shah Alam Expressway
(KESAS) Cheras-Kajang Expressway (CKE) Kuala Lumpur-Karak Expressway Sungai Besi Expressway
(BESRAYA) New Pantai Expressway
(NPE) Damansara-Puchong Expressway
(LDP) Ampang-Kuala Lumpur Elevated Highway
(AKLEH) Kemuning-Shah Alam Highway
(LKSA) Butterworth-Kulim Expressway
(BKE) Kajang Dispersal Link Expressway
(SILK) Kuala Lumpur-Putrajaya Expressway (MEX) Sprint Expressway
(Damansara Link, Kerinchi Link & Penchala Link) New North Klang Straits Bypass
(SHAHPADU) Duta-Ulu Klang Expressway
(DUKE) Guthrie Corridor Expressway
(GCE) Penang Bridge
East-West Link Expressway
(METRAMAC) SMART Tunnel
(ELITE) East Coast Expressway
(ECE) Kajang-Seremban Highway
(LEKAS) Senai-Desaru Expressway
(SDE)
An extension of Touch 'n Go is SmartTAG or on board unit, which allows users to insert the card into a reader device installed in the vehicle for fully automatic/non-stop payment at toll plazas. Payment is made automatically as the toll charge is deducted from the value stored in the Touch 'n Go card.
. To date, 3 companies have implemented this into their fare collection system.
A value deduction method (capping system) was developed for people who pay their RapidKL fares using a TnG card, to save money. The maximum fare will be deducted through a RM7 daily usage for Rail and Bus and RM4 daily usage for Bus. However, starting 1 December 2008, the capping system will be terminated due to lukewarm response from the TnG
commuters.
Kuala Lumpur area:
Petaling Jaya area:
Subang Jaya area:
Others
(*) merchant at selected location only & most in Klang Valley
. Please refer to Touch 'n Go website for update.
Effective 5 Oct 2009, users can claim rebate if their usage exceeds 80 tolled transactions per month. The rebate amounts to 20% of total usage and given in points credited to the card, not cash. It is only can be claimed at the Touch 'n Go counters at the toll offices.
Malaysian Expressway System
The Malaysian Expressway System , which begins with the North-South Expressway , is currently in the process of being substantially developed...
operators as the sole electronic payment system (EPS). The credit card sized smartcard made of plastic with Philips
Philips
Koninklijke Philips Electronics N.V. , more commonly known as Philips, is a multinational Dutch electronics company....
' MIFARE
MIFARE
MIFARE is the NXP Semiconductors-owned trademark of a series of chips widely used in contactless smart cards and proximity cards. According to the producers, billions of smart card chips and many millions of reader modules have been sold...
microchip technology embedded in it.
The Touch 'n Go systems are designed to process up to 800 vehicles per hour to ease the queue congestion at toll plazas and if used together with SmartTAG (a non-stop electronic toll collection
Electronic toll collection
Electronic toll collection , an adaptation of military "identification friend or foe" technology, aims to eliminate the delay on toll roads by collecting tolls electronically. It is thus a technological implementation of a road pricing concept...
system), will be able to process up to 1,200 vehicles per hour.
History
Touch 'n Go was developed by Teras TeknologiTeras Teknologi
Teras Teknologi , currently a subsidiary of UEM Group Berhad is a Malaysian global corporation based in Kuala Lumpur....
Sdn Bhd while the brand and the Real Time Gross Settlement
Real Time Gross Settlement
Real time gross settlement systems are funds transfer systems where transfer of money or securities takes place from one bank to another on a "real time" and on "gross" basis. Settlement in "real time" means payment transaction is not subjected to any waiting period. The transactions are settled...
(central clearing house systems) are owned and operate by Rangkaian Segar Sdn Bhd as is now known as Touch 'n Go Sdn Bhd. The first Touch 'n Go system was installed and use at Jalan Pahang Toll Plaza on 18 March 1997. It was then immediately extended to Jalan Cheras toll plaza and the East-West Link Expressway
East-West Link Expressway
The East–West Link Expressway or Salak Expressway is an extension of Malaysia's Federal Highway from Seputeh to Taman Connaught in Cheras...
toll plaza on 15 April 1997. Touch 'N Go toll payment system fully implemented throughout the 848 km North-South Expressway on 15 November 1998. This was made possible when the service was extended to the northern sections of the highway from Jelapang to Jitra. As such the smart card can be used to pay toll from Kempas in Johor right up to Jitra in Kedah, making it one of the world's longest single stretch of expressway electronic toll payment systems. The official launch was done at the Sungai Dua toll plaza and officiated by Rangkaian Segar Sdn Bhd then chairman, Datuk Dr Ramli Mohamad.
The Touch 'n Go system was implemented in Cityliner Sdn Bhd, one of stage bus service in Klang Valley somewhere in 2000*. Touch 'n Go card users enjoyed discount fare of 10% when its was first introduced. Due to needs to further consolidate company operations and meeting current customer demands at that time as well as operational restructuring exercise, card users have to pay full fare after the new announcement made on 13 November 2003. However the Touch 'n Go card reader system in the stage bus was not well maintained by the bus operator. Card readers often malfunction and no further updated information to replace/upgrading afterward were requested. Another subsidiary of Park May Berhad, City Profile Sdn Bhd, a feeder bus service (service known as Putraline) served for PUTRA LRT
Kelana Jaya Line
The Kelana Jaya Line is a medium-capacity rail transport system and one of the three rail transit lines in the Kuala Lumpur Rail Transit System operated by RapidKL Rail network...
was also introduced and the system was successfully implemented until the Rapid KL
Rapid KL
RapidKL, short for Rangkaian Pengangkutan Integrasi Deras Sdn Bhd, is a government-owned company which was formed in 2004 as part of the restructuring of the public transport system in Kuala Lumpur, Malaysia's capital....
bus revamp program took place.
Touch 'n Go facility was also embedded in Buy N Fly loyalty card rewards program for Malaysia Airlines
Malaysia Airlines
Malaysian Airline System Berhad , DBA Malaysia Airlines , is the government-owned flag carrier of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport, and its eastern hub in Kota Kinabalu. It has its headquarters on the grounds of Sultan Abdul Aziz...
retail arm, Golden Boutiques Sdn Bhd's which was launched in December 1999. The hybrid cards have multi function on rewards airpoint, MEPS
Malaysian Electronic Payment System
The Malaysian Electronic Payment System, commonly known as MEPS, is the only interbank network service provider in Malaysia.Malaysian Electronic Payment System formerly known as Malaysian Electronic Payment System Sdn Bhd is a payment consortium owned equally by 12 local banks...
Cash & Touch 'n Go. However on July 16, 2002, Malaysia Airlines
Malaysia Airlines
Malaysian Airline System Berhad , DBA Malaysia Airlines , is the government-owned flag carrier of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport, and its eastern hub in Kota Kinabalu. It has its headquarters on the grounds of Sultan Abdul Aziz...
announced that “Buy N Fly” Programme had ceased operations and consolidated its loyalty rewards into one entity; Malaysia Airlines
Malaysia Airlines
Malaysian Airline System Berhad , DBA Malaysia Airlines , is the government-owned flag carrier of Malaysia. Malaysia Airlines operates flights from its home base, Kuala Lumpur International Airport, and its eastern hub in Kota Kinabalu. It has its headquarters on the grounds of Sultan Abdul Aziz...
Enrich Frequent Flyer Programme. Buy N Fly cards are no longer issued but active hybrid card users are still able to use them to perform transactions.
Prepaid card
A standard Touch 'n Go cards fare structure currently available for adult fare for CTS and standard class vehicles with 2 axles and 3 or 4 wheels (Class 1) excluding taxis for toll fare. It is like a top up card. |
Postpaid cards
It mainly purposed for toll fare payment. The details of company name, vehicle registration number and vehicle class was printed on the card. Credit term of 15 days given for post payment and fleet operators are able to monitor toll record/vehicle movement at highways via e-statement (itemised statement) after 24 to 48 hours from the time of transaction. |
It is the same as standard card mainly purposed for corporate users. |
Auto-reload card
The Touch 'n Go Zing is a companion card (works as standard card) that is linked to Visa, MasterCard or American Express issued by participating banks in Malaysia. Each time the card balance falls below RM50, it will trigger the auto-reload mechanism to reload RM100 into the card. The amount will be charged to the credit card plus RM2 as auto-reload fee for each time reload. Zing card auto-reload facility is currently offered by:
|
Multi-purpose card
Main article: MyKad MyKad MyKad is the compulsory identity document for Malaysian citizens aged 12 and above. Introduced by the National Registration Department of Malaysia on 5 September 2001 as one of four MSC Malaysia flagship applications and a replacement for the High Quality Identity Card , Malaysia became the first... A value added application for Malaysian identity card as e-purse. |
Purchase and reload
A standard card can be purchased at the price of RM20. It consists of RM10 deposit value and RM10 usage amount. The cards may be reloaded from 10 denominations ranging from RM10, RM20, RM50, RM100, RM150, RM200, RM250, RM300, RM400 and RM500. The minimum reload value for a credit card issued in Malaysia is RM100.Cash counters
- Touch 'n Go Hub at KL Sentral, Faber Tower & Sultan Iskandar Complex
- Toll Plaza Office: e.g. Ayer Hitam, Johor & Ayer Keroh, Malacca
- RapidKL Rail major stations
- KTM KomuterKTM KomuterKTM Komuter is a commuter train service in Malaysia operated by Keretapi Tanah Melayu . It was introduced in 1995 to provide local rail services in Kuala Lumpur and the surrounding Klang Valley suburban areas. It is popular with commuters into the city, who thus avoid being caught in road traffic...
major stations - Reload Agents
- PetronasPetronasPETRONAS, short for Petroliam Nasional Berhad, is a Malaysian oil and gas company that was founded on August 17, 1974. Wholly owned by the Government of Malaysia, the corporation is vested with the entire oil and gas resources in Malaysia and is entrusted with the responsibility of developing and...
Kedai Mesra - Kiosk
- Mini Mart
- Mobile Phone Shops
- Petronas
Cash drive-through counters
- Faber Tower
- Toll Plaza with sign "LORONG TAMBAH NILAI & "
TAMBAH NILAI &
Auto Teller Machines
- MaybankMaybankMaybank , a trade name for Malayan Banking Berhad is the largest bank and financial group in Malaysia, with significant banking operations in Singapore, Indonesia and the Philippines. The bank also has large interests in Islamic banking through Maybank Islamic Berhad and insurance via its Etiqa...
Malaysia & 
SingaporeSingaporeSingapore , officially the Republic of Singapore, is a Southeast Asian city-state off the southern tip of the Malay Peninsula, north of the equator. An island country made up of 63 islands, it is separated from Malaysia by the Straits of Johor to its north and from Indonesia's Riau Islands by the... - Public BankPublic BankPublic Bank Berhad is a bank based in Malaysia. Public Bank is currently the biggest domestic bank in Malaysia by shareholders' funds. It focuses on retail customers and small to medium sized enterprises. The bank was founded in 1966 by Teh Hong Piow, the then general manager of Malayan Banking...
- CIMB Bank CIMB Bank waives Touch 'n Go reload charge at ATMs source - www.nst.com.my - 2010/08/19
- RHB BankRHB BankRHB Bank Berhad is a bank based in Kuala Lumpur, Malaysia. It specializes in commercial banking, corporate and investment banking and international banking services...
- Bank MuamalatBank Muamalat MalaysiaBank Muamalat Malaysia Berhad started its operations on October 1, 1999 with a combined assets and liabilities brought over from the Islamic banking windows of the then Bank Bumiputra Malaysia Berhad, Bank of Commerce Berhad and BBMB Kewangan....
- AmBankAmBankAMMB Holdings is currently the fifth largest banking group in Malaysia, with more than 200 branches and their outlets , providing individuals and businesses with a range of financial services and products.AmBank Group was founded in 1975 as Arab-Malaysian Development Bank, by Merchant Banking...
Cash Deposit Machine
Card usage
Touch 'n Go card is not only for toll fare but also parking services, public transport, theme park and cashless payment at retail outlets.| SENTUHKAN KAD DI SINI |
Touch 'n Go reader touch signs
Toll fare
Main article: Malaysian Expressway SystemTouch 'n Go can be used in entire highways stretches in Malaysia with the familiar & Smart sign marked on the road. Two systems were introduced on toll fare collection instead of manual ticket. Due to highways with numerous junctions or intersections serving short distance trips, most of Malaysia's highways use open system toll collection.
Toll fare collection on open system
Card users only have to touch at the reader at lanes counter or drive thru lanes at certain toll plazas. Toll fares charged are fixed regardless the distance travelled.The highways that using open system on toll collection are
Toll expressways
Second Link ExpresswaySecond Link Expressway
Second Link Expressway , is the expressway which links Senai North at North-South Expressway, Senai Airport and Taman Perling, Johor Bahru via its extension known as Pontian-Johor Bahru Parkway to the Malaysia-Singapore Second Link.Usually, travelling along the second link is much faster than...
(LINKEDUA) Shah Alam Expressway
Shah Alam Expressway
Shah Alam Expressway, SAE , is part of a comprehensive network of road links in the Klang Valley, Malaysia. The expressway connects from Pandamaran in Klang, Selangor to Sri Petaling, Kuala Lumpur. Shah Alam Expressway is the third east-west-oriented expressway in the Klang Valley after the...
(KESAS) Cheras-Kajang Expressway (CKE) Kuala Lumpur-Karak Expressway Sungai Besi Expressway
Sungai Besi Expressway
Sungai Besi Expressway, SBE, or Besraya Expressway is an expressway in the Klang Valley region of Malaysia connecting Kuala Lumpur to UPM Interchange...
(BESRAYA) New Pantai Expressway
New Pantai Expressway
New Pantai Expressway, ' is a major expressway in the Klang Valley region of Malaysia. The expressway has provided an easier access to Kuala Lumpur from Subang Jaya and Bandar Sunway to avoid the traffic jams on the Federal Highway route during rush hour...
(NPE) Damansara-Puchong Expressway
Damansara-Puchong Expressway
The Damansara–Puchong Expressway or Lebuhraya Damansara-Puchong, LDP, is a major expressway in Klang Valley, Selangor in Malaysia. It links major townships in Damansara and Puchong and decreases travel time between them...
(LDP) Ampang-Kuala Lumpur Elevated Highway
Ampang-Kuala Lumpur Elevated Highway
Ampang – Kuala Lumpur Elevated Highway, AKLEH is the first elevated highway in Malaysia. The elevated highway connects Ampang and Kuala Lumpur. This highway was built to reduce traffic jams and make access to the city more convenient. Motorcycles and other vehicles with 2 wheels or less are not...
(AKLEH) Kemuning-Shah Alam Highway
Kemuning-Shah Alam Highway
The Kemuning – Shah Alam Highway or Lebuhraya Kemuning-Shah Alam, LKSA, is an expressway in Klang Valley, Selangor, Malaysia. The expressway connects Kemuning Interchange of the Shah Alam Expressway near Kota Kemuning until Federal Highway Route 2 Interchange of the Federal Highway route near...
(LKSA) Butterworth-Kulim Expressway
Butterworth-Kulim Expressway
Butterworth–Kulim Expressway, BKE is an expressway in Malaysia. The expressway connects Butterworth, Penang in the west to Kulim, Kedah in the east...
(BKE) Kajang Dispersal Link Expressway
Kajang Dispersal Link Expressway
Kajang Dispersal Link Expressway, SILK, also known as Kajang SILK Highway is an expressway built to disperse and regulate the traffic flow in Kajang, Selangor, Malaysia. The expressway is to allow motorists to bypass the town centre of Kajang...
(SILK) Kuala Lumpur-Putrajaya Expressway (MEX) Sprint Expressway
Sprint Expressway
Sprint Expressway is the main expressway network in Klang Valley, Malaysia. The of expressway is divided into three sections. This sections included the Kerinchi Link, Damansara Link and Penchala Link...
(Damansara Link, Kerinchi Link & Penchala Link) New North Klang Straits Bypass
New North Klang Straits Bypass
New North Klang Straits Bypass is an expressway in Klang, Selangor, Malaysia. The expressway also acts as the North Klang Straits Bypass to avoid the accident-prone area on this road.-Route background:...
(SHAHPADU) Duta-Ulu Klang Expressway
Duta-Ulu Klang Expressway
Duta-Ulu Klang Expressway, DUKE, is the main expressway network in Klang Valley, Malaysia. The expressway connects New Klang Valley Expressway's Jalan Duta Interchange to Taman Hillview Interchange on Kuala Lumpur Middle Ring Road 2 in Ulu Klang...
(DUKE) Guthrie Corridor Expressway
Guthrie Corridor Expressway
Guthrie Corridor Expressway, GCE, is an expressway in Klang Valley, Selangor, Malaysia. It connects Shah Alam to Rawang. It is owned by Prolintas with it subsidiaries Prolintas Expressway Sdn Bhd...
(GCE) Penang Bridge
Penang Bridge
Penang Bridge is a dual carriageway toll bridge connects Gelugor on the island of Penang and Seberang Prai on the mainland of Malaysia on the Malay Peninsula. The bridge is also linked to the North-South Expressway in Prai and Tun Dr Lim Chong Eu Expressway in Penang. It was officially opened to...
East-West Link Expressway
East-West Link Expressway
The East–West Link Expressway or Salak Expressway is an extension of Malaysia's Federal Highway from Seputeh to Taman Connaught in Cheras...
(METRAMAC) SMART Tunnel
SMART Tunnel
The "Stormwater Management and Road Tunnel" or "SMART Tunnel", is a storm drainage and road structure in Kuala Lumpur, Malaysia, a major national project in the country...
Checkpoints
- Sultan Iskandar Complex at Johor CausewayJohor-Singapore CausewayThe Johor–Singapore Causeway is a 1,056-metre causeway that links the city of Johor Bahru in Malaysia across the Straits of Johor to the town of Woodlands in Singapore. It serves as a road, rail, and pedestrian link, as well as water piping into Singapore.The causeway is connected to the...
- Sultan Abu Bakar Complex at Second Link ExpresswaySecond Link ExpresswaySecond Link Expressway , is the expressway which links Senai North at North-South Expressway, Senai Airport and Taman Perling, Johor Bahru via its extension known as Pontian-Johor Bahru Parkway to the Malaysia-Singapore Second Link.Usually, travelling along the second link is much faster than...
(LINKEDUA) - Bukit Kayu Hitam Checkpoint at North-South Expressway, Malaysia (PLUS)
Toll fare collection on closed system
Card users "touch in" before entering the expressway at respective toll plazas and "touch out" at the exit toll plaza. Vehicle with card have to drive thru lanes and lanes for SmartTAG users. Toll fares are charged based on the distance between the entry plaza and the exit plaza. Card users have to make sure the amount balance should more than RM2 before "touch in", otherwise the system will not function. If card balance less than the amount of toll fare, exit payment balance after deducted card balance should be pay by cash at the "LORONG TUNAI" lanes. Highways for closed system include: North-South Expressway (PLUS) North-South Expressway Central LinkNorth-South Expressway Central Link
North South Expressway Central Link, NSECL , also known as ELITE or ELITE Highway, is the main expressway in Malaysia. The of the expressway starts from Shah Alam Interchange until Nilai North Interchange...
(ELITE) East Coast Expressway
East Coast Expressway
The East Coast Expressway, ECE or is an expressway in Malaysia. It is an extension of Kuala Lumpur-Karak Expressway, which starts from Kuala Lumpur to Karak. It provides a link from the West Coast of Peninsular Malaysia to the East Coast of Peninsular Malaysia. It features a closed toll system...
(ECE) Kajang-Seremban Highway
Kajang-Seremban Highway
The Kajang-Seremban Highway, KASEH , or LEKAS Highway is an expressway in Malaysia connecting Kajang, Selangor to Seremban, Negeri Sembilan...
(LEKAS) Senai-Desaru Expressway
Senai-Desaru Expressway
Senai-Desaru Expressway, SDE , is an expressway in Johor, Malaysia. It is also part of the Iskandar Malaysia . It connects Senai in western Johor to Desaru in eastern Johor. The expressway measures a total length of...
(SDE)
SmartTAG
Main article: SmartTAGAn extension of Touch 'n Go is SmartTAG or on board unit, which allows users to insert the card into a reader device installed in the vehicle for fully automatic/non-stop payment at toll plazas. Payment is made automatically as the toll charge is deducted from the value stored in the Touch 'n Go card.
Public Transportation
The cards can be use as an integrated ticket on the Public transportation system in Kuala LumpurPublic transport in Kuala Lumpur
Public transport in Kuala Lumpur and the Klang Valley covers a variety of transport modes such as bus, rail and taxi.-History of public transport in Kuala Lumpur:...
. To date, 3 companies have implemented this into their fare collection system.
- RapidKL
- RapidKL RAIL
- RapidKL BUS
- KTM KomuterKTM KomuterKTM Komuter is a commuter train service in Malaysia operated by Keretapi Tanah Melayu . It was introduced in 1995 to provide local rail services in Kuala Lumpur and the surrounding Klang Valley suburban areas. It is popular with commuters into the city, who thus avoid being caught in road traffic...
- KL Monorail
- Express Rail LinkExpress Rail LinkThe Express Rail Link is a standard gauge and electrified airport rail link in Malaysia that connects the Kuala Lumpur International Airport with the Kuala Lumpur Sentral transportation hub, 57 kilometres apart...
- KLIA EkspresKLIA EkspresKLIA Ekspres is a non-stop, airport rail link service between Kuala Lumpur Sentral and the Kuala Lumpur International Airport ERL station in Malaysia. The service is run by Express Rail Link Sdn. Bhd. which began its operations on 14 April 2002...
- KLIA Ekspres
A value deduction method (capping system) was developed for people who pay their RapidKL fares using a TnG card, to save money. The maximum fare will be deducted through a RM7 daily usage for Rail and Bus and RM4 daily usage for Bus. However, starting 1 December 2008, the capping system will be terminated due to lukewarm response from the TnG
TNG
TNG may refer to:* Degrassi: The Next Generation, a Canadian teen drama television series set in the Degrassi universe* The Newlywed Game, an American television game show* Samba TNG, a fork of the Samba networking protocol...
commuters.
Ticketless parkings
Touch 'n Go can also be used in selected parkings:Kuala Lumpur area:
- Bangsar Shopping Centre
- Suria KLCCSuria KLCCSuria KLCC is Malaysia's premier shopping centre located at the base of the Petronas Twin Towers in Kuala Lumpur City Centre based in Kuala Lumpur. It is located on 6 floors, with anchor tenants Isetan, Parkson Grand, Cold Storage Supermarket, Tanjong Golden Village, Signature's Level 2 Food Court...
- Sg. Wang Plaza
- Pantai Medical Centre
- Gleneagles Intan Medical Centre
- Pusat Bandar Damansara
- Hospital Pakar Damansara
- Dataran Palma, Ampang
- Megan Avenue I & II, Ampang
- The Mines Shopping Fair, Balakong
Petaling Jaya area:
- 1-Utama Shopping Centre
- Atria Shopping Centre
- Kelana Square
- Kelana Parkview
- Armada Hotel
- Selangor Tuff Club
- Assunta HospitalAssunta HospitalAssunta Hospital is a private hospital in Petaling Jaya, Selangor, Malaysia. Opened in 1957 by the Franciscan Missionaries of Mary, the hospital started the first private nursing school in the country.-Famous patients:...
- Phileo Damansara I & II (Out of service since Dec 2009)
- Damansara Intan
- Jaya 33
- Jaya One
Subang Jaya area:
- The Summit, USJ
- Taipan, USJ
- Sunway PyramidSunway PyramidSunway Pyramid is a distinctive retail landmark located in the heart of Bandar Sunway, Petaling Jaya. It was opened in July 1997 as Malaysia's first themed shopping and entertainment mall....
- Sunway Medical / Hotel / Tower / Resort / Pyramid
- Subang ParadeSubang ParadeSubang Parade is the first shopping centre in Subang Jaya, Selangor, Malaysia. It is located near Wisma Consplant and Empire Subang. Its anchor tenant is the Parkson Department store...
- Leisure Commerce Square----coming soon
Others
- Century Square, Cyberjaya
- KLIA
- LCCTLCCTLCCT, or also known as the Laurens County Community Theater, is a community theater organization located in Clinton, Laurens County, South Carolina, United States. It is also used as the district office for the local school district 56....
Admission fees
Currently only three theme parks has Touch 'n Go facility as an alternative in paying its admission fees:Merchants
- A&WA&WA&W is a three-letter acronym that may refer to:* A&W Restaurants, American restaurant chain* A&W , Canadian restaurant chain* A&W Root Beer* Ahnapee and Western Railway* Alexandria and Western Railway...
- Burger KingBurger KingBurger King, often abbreviated as BK, is a global chain of hamburger fast food restaurants headquartered in unincorporated Miami-Dade County, Florida, United States. The company began in 1953 as Insta-Burger King, a Jacksonville, Florida-based restaurant chain...
- Dunkin Donuts
- Baskin Robbins
- Steven's Tea Garden Café
- Daily Fresh
- Kaya Kopitiam
- Golden Oven
- Station 1 Café
- 7-Eleven7-Eleven7-Eleven is part of an international chain of convenience stores, operating under Seven-Eleven Japan Co. Ltd, which in turn is owned by Seven & I Holdings Co...
- CaltexCaltexCaltex is a petroleum brand name of Chevron Corporation used in more than 60 countries in the Asia-Pacific region, the Middle East, and southern Africa.-History:...
Star Mart - CarrefourCarrefourCarrefour S.A. is an international hypermarket chain headquartered in Levallois-Perret, France. It is one of the largest hypermarket chains in the world...
- Cathay Cineleisure
(*) merchant at selected location only & most in Klang Valley
Klang Valley
Klang Valley is an area in Malaysia comprising Kuala Lumpur and its suburbs, and adjoining cities and towns in the state of Selangor. An alternative reference to this would be Kuala Lumpur Metropolitan Area or Greater Kuala Lumpur. It is geographically delineated by Titiwangsa Mountains to the...
. Please refer to Touch 'n Go website for update.
Criticisms
- Add Value/Reload Charge
- Free reload only available from manual transaction over the counter of Touch 'n Go Hub, Highway Operation Office & "Lorong Tambah Nilai" lanes, major stations of Rapid KL & KTM Komuter. Reload over the ATM and reload agents will incur an additional fee of RM0.50 and RM1.00 at Cash Deposit machine. RM2.00 will be charged for Zingcard autoreload for every RM100.
- Cheque Refund
- Refund for card balance and deposit will be paid by cheque in one month processing and send by post by Rangkaian Segar Sdn Bhd.
- No Usage Discount
- Concessionary users are charged between 2.0 - 2.5 percent of the profit for using the system. No discount is given but instead card users may have to pay the commission fee. Car park operators usually pass on the Touch 'n Go commission fee onto card users, resulting in users paying 10% more.
Effective 5 Oct 2009, users can claim rebate if their usage exceeds 80 tolled transactions per month. The rebate amounts to 20% of total usage and given in points credited to the card, not cash. It is only can be claimed at the Touch 'n Go counters at the toll offices.
- Effectiveness Argued
- Although the system was introduced in the last 10 years, with the support of the Government (particularly by incorporation the system into MyKadMyKadMyKad is the compulsory identity document for Malaysian citizens aged 12 and above. Introduced by the National Registration Department of Malaysia on 5 September 2001 as one of four MSC Malaysia flagship applications and a replacement for the High Quality Identity Card , Malaysia became the first...
), card and concessionary users still prefer to use cash.
- However to date, Touch 'n Go's 10 years research & development has resulted to 4 millions of card users (from 20 million of population) and use by all 19 toll concession companies in operation in Malaysia.
- According to Bank Negara report on Payment System Act 2003; 39% of non-cash transaction in Malaysia is of Touch 'n Go. Non-cash payment via Touch 'n Go (and SmartTAG) accounted to 35% of all toll payments nationwide and 50% at Klang Valley.
- E-Statement
- All transaction records within 3 days from the date cannot be viewed through the e-Statement. Fax transactions recorded by phone are however available within 24 hours and mostly depended on data server system. However, recently there is a site to view the transactions, up to months at http://e-services.touchngo.com.my/e-Statement/
- Limited CTS Fare Structure
- Fare structure only applicable for adult. The cards is not available for senior citizen, children, school uniform & handicapped.
Trivia
- The dormant Touch n' Go card (no transactions in 1 year), will be deactivated and incur a RM5 fee every 6 months until the card is reactivated or the balance and deposit is used up. http://www.touchngo.com.my/WhatTNG_card_TNG_1c.html
- Use your Touch n' Go at least once every 6 months.
- Touch 'n Go Achievement in 10 years development
- Company background
See also
- List of smart cards
- Multi-Lane Free Flow in MalaysiaMulti-Lane Free Flow in MalaysiaThe Multi-Lane Free Flow ' is a system that allows free flow high speed tolling for all highway users. With MLFF, current toll lanes at toll plazas can be replaced with ordinary mulitlane road segments. By using tags with readers at gantry across the highway to detect vehicle and deduct toll using...
(MLFF) - SmartTAG
- Malaysian expressway systemMalaysian Expressway SystemThe Malaysian Expressway System , which begins with the North-South Expressway , is currently in the process of being substantially developed...
- MyKad
Company website
Zing card website
ATM reload website
- MaybankMaybankMaybank , a trade name for Malayan Banking Berhad is the largest bank and financial group in Malaysia, with significant banking operations in Singapore, Indonesia and the Philippines. The bank also has large interests in Islamic banking through Maybank Islamic Berhad and insurance via its Etiqa...
Malaysia & Singapore - CIMB Bank
- RHB Bank
- Bank Muamalat
- AmBank