Time management
Encyclopedia
Time management is the act or process of exercising conscious control over the amount of time spent on specific activities, especially to increase efficiency or productivity. Time management may be aided by a range of skills, tools, and techniques used to manage
Management
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...

  time when accomplishing specific tasks, projects and goals. This set encompasses a wide scope of activities, and these include planning
Planning
Planning in organizations and public policy is both the organizational process of creating and maintaining a plan; and the psychological process of thinking about the activities required to create a desired goal on some scale. As such, it is a fundamental property of intelligent behavior...

, allocating, setting goals
Goal setting
Goal setting involves establishing specific, measurable, achievable, realistic and time-targeted goals. Work on the theory of goal-setting suggests that it's an effective tool for making progress by ensuring that participants in a group with a common goal are clearly aware of what is expected from...

, delegation, analysis of time spent, monitoring
Monitoring
To monitor or monitoring generally means to be aware of the state of a system. Below are specific examples:* to observe a situation for any changes which may occur over time, using a monitor or measuring device of some sort:...

, organizing, scheduling, and prioritizing. Initially, time management referred to just business or work activities, but eventually the term broadened to include personal activities as well. A time management system is a designed combination of processes, tools, techniques, and methods.
Usually time management is a necessity in any project development as it determines the project completion time and scope.

Categorization

Stephen R. Covey
Stephen Covey
Stephen Richards Covey is the author of the best-selling book, The Seven Habits of Highly Effective People. Other books he has written include First Things First, Principle-Centered Leadership, and The Seven Habits of Highly Effective Families. In 2004, Covey released The 8th Habit...

 has offered a categorization scheme for the hundreds of time management approaches that they reviewed:
  • First generation: reminders based on clocks and watches, but with computer implementation possible; can be used to alert a person when a task is to be done.
  • Second generation: planning and preparation based on calendar and appointment books; includes setting goals.
  • Third generation: planning, prioritizing, controlling (using a personal organizer, other paper-based objects, or computer or PDA-based systems) activities on a daily basis. This approach implies spending some time in clarifying values and priorities.
  • Fourth generation: being efficient and proactive using any of the above tools; places goals and roles as the controlling element of the system and favors importance over urgency.


Time management literature can be paraphrased as follows:
  • "Get Organized" - paperwork and task triage
  • "Protect Your Time" - insulate, isolate, delegate
  • "Set gravitational goals" - that attract actions automatically
  • "Achieve through Goal management Goal Focus" - motivation
    Motivation
    Motivation is the driving force by which humans achieve their goals. Motivation is said to be intrinsic or extrinsic. The term is generally used for humans but it can also be used to describe the causes for animal behavior as well. This article refers to human motivation...

    al emphasis
  • "Work in Priority
    Priority
    Priority may refer to:* Priority date, a concept of establishing waiting times in the immigration process by United States Department of State* Priority level, the priority of emergency communications...

     Order" - set goals
    Goal setting
    Goal setting involves establishing specific, measurable, achievable, realistic and time-targeted goals. Work on the theory of goal-setting suggests that it's an effective tool for making progress by ensuring that participants in a group with a common goal are clearly aware of what is expected from...

     and prioritize
  • "Use Magical Tools to Get More Out of Your Time" - depends on when written
  • "Master the Skills of Time Management"
  • "Go with the Flow" - natural rhythms, Eastern philosophy
  • "Recover from Bad Time Habits" - recovery
    Recovery model
    The Recovery Model as it applies to mental health is an approach to mental disorder or substance dependence that emphasizes and supports each individual's potential for recovery...

     from underlying psychological problems, e.g. procrastination
    Procrastination
    In psychology, procrastination refers to the act of replacing high-priority actions with tasks of low-priority, and thus putting off important tasks to a later time...



More unconventional time usage techniques, such as those discussed in "Where Did Time Fly," include concepts that can be paraphrased as "Less is More," which de-emphasizes the importance of squeezing every minute of your time, as suggested in traditional time management schemes.

In recent years, several authors have discussed time management as applied to the issue of digital information overload, in particular, Tim Ferriss with "The 4 hour workweek", and Stefania Lucchetti with "The Principle of Relevance"

Time management and related concepts

Time management has been considered as subsets of different concepts such as:
  • Project management
    Project management
    Project management is the discipline of planning, organizing, securing, and managing resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end , undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value...

    . Time Management can be considered as a project management subset and is more commonly known as project planning
    Project planning
    Project planning is part of project management, which relates to the use of schedules such as Gantt charts to plan and subsequently report progress within the project environment....

     and project scheduling. Time Management has also been identified as one of the core functions identified in project management.
  • Attention management
    Attention management
    Attention management refers to models and tools for supporting the management of attention at the individual or at the collective level , and at the short-term or at a longer term ....

    : Attention Management relates to the management of cognitive
    Cognition
    In science, cognition refers to mental processes. These processes include attention, remembering, producing and understanding language, solving problems, and making decisions. Cognition is studied in various disciplines such as psychology, philosophy, linguistics, and computer science...

     resources, and in particular the time that humans allocate their mind (and organizations the minds of their employees) to conduct some activities.
  • Personal knowledge management
    Personal knowledge management
    Personal knowledge management refers to a collection of processes that an individual carries out to gather, classify, store, search, retrieve, and share knowledge in his/her daily activities and how these processes support work activities...

    : see below (Personal time management).

Conceptual effect on labor

Professor Stephen Smith, of BYUI, is among recent sociologists that have shown that the way workers view time is connected to social issues such as the institution of family, gender roles, and the amount of labor by the individual.

Personal Time Management

Time management strategies are often associated with the recommendation to set personal goals. These goals are recorded and may be broken down into a project
Project management
Project management is the discipline of planning, organizing, securing, and managing resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end , undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value...

, an action plan, or a simple task list. For individual tasks or for goals, an importance rating may be established, deadlines may be set, and priorities assigned. This process results in a plan with a task list or a schedule or calendar of activities. Authors may recommend a daily, weekly, monthly or other planning periods associated with different scope of planning or review. This is done in various ways, as follows.

Time management also covers how to eliminate tasks that don't provide the individual or organization value.

Task list

A task list (also to-do list or things-to-do) is a list of tasks
Task (project management)
In project management a task is an activity that needs to be accomplished within a defined period of time. An assignment is a task under the responsibility of an assignee which should have a start and end date defined. One or more assignments on a task puts the task under execution. Completion of...

 to be completed, such as chores or steps toward completing a project. It is an inventory
Inventory
Inventory means a list compiled for some formal purpose, such as the details of an estate going to probate, or the contents of a house let furnished. This remains the prime meaning in British English...

 tool which serves as an alternative or supplement to memory
Memory
In psychology, memory is an organism's ability to store, retain, and recall information and experiences. Traditional studies of memory began in the fields of philosophy, including techniques of artificially enhancing memory....

.

Task lists are used in self-management, grocery lists, business management
Management
Management in all business and organizational activities is the act of getting people together to accomplish desired goals and objectives using available resources efficiently and effectively...

, project management
Project management
Project management is the discipline of planning, organizing, securing, and managing resources to achieve specific goals. A project is a temporary endeavor with a defined beginning and end , undertaken to meet unique goals and objectives, typically to bring about beneficial change or added value...

, and software development
Software development
Software development is the development of a software product...

. It may involve more than one list.

When one of the items on a task list is accomplished, the task is checked or cross
Cross
A cross is a geometrical figure consisting of two lines or bars perpendicular to each other, dividing one or two of the lines in half. The lines usually run vertically and horizontally; if they run obliquely, the design is technically termed a saltire, although the arms of a saltire need not meet...

ed
off. The traditional method is to write these on a piece of paper with a pen
Pen
A pen is a device used to apply ink to a surface, usually paper, for writing or drawing. Historically, reed pens, quill pens, and dip pens were used, with a nib of some sort to be dipped in the ink. Ruling pens allow precise adjustment of line width, and still find a few specialized uses, but...

 or pencil
Pencil
A pencil is a writing implement or art medium usually constructed of a narrow, solid pigment core inside a protective casing. The case prevents the core from breaking, and also from marking the user’s hand during use....

, usually on a note pad or clip-board.

Writer Julie Morgenstern suggests "do's and don'ts" of time management that include:
  • Map out everything that is important, by making a task list
  • Create "an oasis of time" for one to control
  • Say "No"
  • Set priorities
  • Don't drop everything
  • Don't think a critical task will get done in one's spare time.


Numerous digital equivalents are now available, including PIM
Personal information management
Personal information management refers to the practice and the study of the activities people perform in order to acquire, organize, maintain, retrieve and use information items such as documents , web pages and email messages for everyday use to complete tasks and fulfill a person’s various...

 (Personal information management) applications and most PDAs
Personal digital assistant
A personal digital assistant , also known as a palmtop computer, or personal data assistant, is a mobile device that functions as a personal information manager. Current PDAs often have the ability to connect to the Internet...

. There are also several web-based task list applications, many of which are free.

Task list organization

Task lists are often tiered. The simplest tiered system includes a general to-do list (or task-holding file) to record all the tasks the person needs to accomplish, and a daily to-do list which is created each day by transferring tasks from the general to-do list.

Task lists are often prioritized:
  • An early advocate of "ABC" prioritization was Alan Lakein
    Alan Lakein
    Alan Lakein is a well-known author on personal time management, including How to Get Control of Your Time and Your Life which has sold over 3 million copies....

    . In his system "A" items were the most important ("A-1" the most important within that group), "B" next most important, "C" least important.

  • A particular method of applying the ABC method assigns "A" to tasks to be done within a day
    Day
    A day is a unit of time, commonly defined as an interval equal to 24 hours. It also can mean that portion of the full day during which a location is illuminated by the light of the sun...

    , "B" a week
    Week
    A week is a time unit equal to seven days.The English word week continues an Old English wice, ultimately from a Common Germanic , from a root "turn, move, change"...

    , and "C" a month
    Month
    A month is a unit of time, used with calendars, which was first used and invented in Mesopotamia, as a natural period related to the motion of the Moon; month and Moon are cognates. The traditional concept arose with the cycle of moon phases; such months are synodic months and last approximately...

    .

  • To prioritize a daily task list, one either records the tasks in the order of highest priority
    Priority
    Priority may refer to:* Priority date, a concept of establishing waiting times in the immigration process by United States Department of State* Priority level, the priority of emergency communications...

    , or assigns them a number
    Number
    A number is a mathematical object used to count and measure. In mathematics, the definition of number has been extended over the years to include such numbers as zero, negative numbers, rational numbers, irrational numbers, and complex numbers....

     after they are listed ("1" for highest priority, "2" for second highest priority, etc.) which indicates in which order to execute the tasks. The latter method is generally faster, allowing the tasks to be recorded more quickly.

  • Another way of prioritizing compulsory tasks (group A) is to put the most unpleasant one first. When it’s done, the rest of the list feels easier. Groups B and C can benefit from the same idea, but instead of doing the first task (which is the most unpleasant) right away, it gives motivation to do other tasks from the list to avoid the first one.

  • A completely different approach which argues against prioritising altogether was put forward by British author Mark Forster
    Mark Forster
    Mark Forster is a British author best known for three books on time management. A business coach until he retired on 24 November 2008, in the past he has also worked for the British Army, Ministry of Defence and the Church of England....

     in his book "Do It Tomorrow and Other Secrets of Time Management". This is based on the idea of operating "closed" to-do lists, instead of the traditional "open" to-do list. He argues that the traditional never-ending to-do lists virtually guarantees that some of your work will be left undone. This approach advocates getting all your work done, every day, and if you are unable to achieve it helps you diagnose where you are going wrong and what needs to change.

Software applications

Modern task list applications may have built-in task hierarchy (tasks are composed of subtasks which again may contain subtasks), may support multiple methods of filtering and ordering the list of tasks, and may allow one to associate arbitrarily long notes for each task.

In contrast to the concept of allowing the person to use multiple filtering methods, at least one new software product additionally contains a mode where the software will attempt to dynamically determine the best tasks for any given moment.

Many of the software products for time management support multiple users. It allows the person to give tasks to other users and use the software for communication

In law firms, law practice management software
Law practice management software
Law Practice Management software is software designed to manage a law firm's case and client records, billing and bookkeeping, schedules and appointments, deadlines, computer files and to facilitate any compliance requirements such as with document retention policies, courts' electronic filing...

 may also assist in time management.

Task list applications may be thought of as lightweight personal information manager
Personal information manager
A personal information manager is a type of application software that functions as a personal organizer. The acronym PIM is now, more commonly, used in reference to Personal information management as a field of study...

 or project management software
Project management software
Project management software is a term covering many types of software, including estimation and planning, scheduling, cost control and budget management, resource allocation, collaboration software, communication, quality management and documentation or administration systems, which are used to...

.

Attention Deficit Hyperactivity Disorder / Attention Deficit Disorder

Excessive and chronic inability to manage time effectively may be a result of Attention Deficit Hyperactivity Disorder (ADHD) or Attention Deficit Disorder (ADD). Diagnostic criteria include:
A sense of underachievement, difficulty getting organized, trouble getting started, many projects going simultaneously and trouble with follow-through.
  • Prefrontal cortex
    Prefrontal cortex
    The prefrontal cortex is the anterior part of the frontal lobes of the brain, lying in front of the motor and premotor areas.This brain region has been implicated in planning complex cognitive behaviors, personality expression, decision making and moderating correct social behavior...

    : The prefrontal cortex is the most recently evolved part of the brain. It controls the functions of attention span, impulse control, organization, learning from experience and self-monitoring, among others. Some authors argue that changing the way the prefrontal cortex works is possible and offers a solution.

Dwelling on the lists
  • According to Sandberg, task lists "aren't the key to productivity [that] they're cracked up to be". He reports an estimated "30% of listers spend more time managing their lists than [they do] completing what's on them".

  • This could be caused by procrastination
    Procrastination
    In psychology, procrastination refers to the act of replacing high-priority actions with tasks of low-priority, and thus putting off important tasks to a later time...

     by prolonging the planning activity. This is akin to analysis paralysis
    Analysis paralysis
    The term "analysis paralysis" or "paralysis of analysis" refers to over-analyzing a situation, so that a decision or action is never taken, in effect paralyzing the outcome. A decision can be treated as over-complicated, with too many detailed options, so that a choice is never made, rather than...

    . As with any activity, there's a point of diminishing returns.

Rigid adherence


  • Hendrickson asserts that rigid adherence to task lists can create a "tyranny of the to-do list" that forces one to "waste time on unimportant activities".

  • Again, the point of diminishing returns
    Diminishing returns
    In economics, diminishing returns is the decrease in the marginal output of a production process as the amount of a single factor of production is increased, while the amounts of all other factors of production stay constant.The law of diminishing returns In economics, diminishing returns (also...

     applies here too, but toward the size of the task. Some level of detail must be taken for granted for a task system to work. Rather than put "clean the kitchen", "clean the bedroom", and "clean the bathroom", it is more efficient to put "housekeeping" and save time spent writing and reduce the system's administrative load (each task entered into the system generates a cost in time and effort to manage it, aside from the execution of the task). The risk of consolidating tasks, however, is that "housekeeping" in this example may prove overwhelming or nebulously defined, which will either increase the risk of procrastination, or a mismanaged project.

  • Listing routine tasks wastes time. If you are in the habit of brushing your teeth every day, then there is no reason to put it down on the task list. The same goes for getting out of bed, fixing meals, etc. If you need to track routine tasks, then a standard list or chart may be useful, to avoid the procedure of manually listing these items over and over.

  • To remain flexible, a task system must allow for disaster. A company must be ready for a disaster. Even if it is a small disaster, if no one made time for this situation, it can metastasize, potentially causing damage to the company .

  • To avoid getting stuck in a wasteful pattern, the task system should also include regular (monthly, semi-annual, and annual) planning and system-evaluation sessions, to weed out inefficiencies and ensure the user is headed in the direction he or she truly desires.

  • If some time is not regularly spent on achieving long-range goals, the individual may get stuck in a perpetual holding pattern on short-term plans, like staying at a particular job much longer than originally planned.

ABC analysis

A technique that has been used in business management for a long time is the categorization of large data into groups. These groups are often marked A, B, and C—hence the name. Activities are ranked upon these general criteria:
  • A – Tasks that are perceived as being urgent and important,
  • B – Tasks that are important but not urgent,
  • C – Tasks that are neither urgent nor important.

Each group is then rank-ordered in priority. To further refine priority, some individuals choose to then force-rank all "B" items as either "A" or "C". ABC analysis can incorporate more than three groups.

ABC analysis is frequently combined with Pareto analysis
Pareto analysis
Pareto analysis is a statistical technique in decision making that is used for selection of a limited number of tasks that produce significant overall effect. It uses the Pareto principle – the idea that by doing 20% of work, 80% of the advantage of doing the entire job can be generated...

.

Pareto analysis

This is the idea that 80% of tasks can be completed in 20% of the disposable time. The remaining 20% of tasks will take up 80% of the time. This principle is used to sort tasks into two parts. According to this form of Pareto analysis
Pareto analysis
Pareto analysis is a statistical technique in decision making that is used for selection of a limited number of tasks that produce significant overall effect. It uses the Pareto principle – the idea that by doing 20% of work, 80% of the advantage of doing the entire job can be generated...

 it is recommended that tasks that fall into the first category be assigned a higher priority.

The 80-20-rule
Pareto principle
The Pareto principle states that, for many events, roughly 80% of the effects come from 20% of the causes.Business-management consultant Joseph M...

 can also be applied to increase productivity: it is assumed that 80% of the productivity can be achieved by doing 20% of the tasks. Similarly, 80% of results can be attributed to 20% of activity. If productivity is the aim of time management, then these tasks should be prioritized higher.

It depends on the method adopted to complete the task. There is always a simpler and easy way to complete the task. If one uses a complex way, it will be time consuming. So, one should always try to find out the alternate ways to complete each task.

The Eisenhower Method

All tasks are evaluated using the criteria important/unimportant and urgent/not urgent and put in according quadrants. Tasks in unimportant/not urgent are dropped, tasks in important/urgent are done immediately and personally, tasks in unimportant/urgent are delegated and tasks in important/not urgent get an end date and are done personally. This method is said to have been used by U.S. President Dwight D. Eisenhower
Dwight D. Eisenhower
Dwight David "Ike" Eisenhower was the 34th President of the United States, from 1953 until 1961. He was a five-star general in the United States Army...

, and is outlined in a quote attributed to him: What is important is seldom urgent and what is urgent is seldom important.

POSEC method

POSEC is an acronym for Prioritize by Organizing, Streamlining, Economizing and Contributing.

The method dictates a template which emphasizes an average individual's immediate sense of emotional and monetary security. It suggests that by attending to one's personal responsibilities first, an individual is better positioned to shoulder collective responsibilities.

Inherent in the acronym is a hierarchy of self-realization which mirrors Abraham Maslow
Abraham Maslow
Abraham Harold Maslow was an American professor of psychology at Brandeis University, Brooklyn College, New School for Social Research and Columbia University who created Maslow's hierarchy of needs...

's "Hierarchy of needs"
Maslow's hierarchy of needs
Maslow's hierarchy of needs is a theory in psychology, proposed by Abraham Maslow in his 1943 paper A Theory of Human Motivation. Maslow subsequently extended the idea to include his observations of humans' innate curiosity...

.
  1. Prioritize - Your time and define your life by goals.
  2. Organizing - Things you have to accomplish regularly to be successful. (Family and Finances)
  3. Streamlining - Things you may not like to do, but must do. (Work and Chores)
  4. Economizing - Things you should do or may even like to do, but they're not pressingly urgent. (Pastimes and Socializing)
  5. Contributing - By paying attention to the few remaining things that make a difference. (Social Obligations).

See also

  • Action item
    Action item
    In management, an action item is a documented event, task, activity, or action that needs to take place. Action items are discrete units that can be handled by a single person.-Planning actions:...

  • African time
    African time
    African time is a colloquial term used to describe a perceived cultural tendency, in most parts of Africa, toward a more relaxed attitude to time. This is sometimes used in a pejorative sense, about tardiness in appointments, meetings and events...

  • Attention management
    Attention management
    Attention management refers to models and tools for supporting the management of attention at the individual or at the collective level , and at the short-term or at a longer term ....

  • Chronemics
    Chronemics
    Chronemics is the study of the use of time in nonverbal communication. The way we perceive time, structure our time and react to time is a powerful communication tool, and helps set the stage for the communication process. Across cultures, time perception plays a large role in the nonverbal...

  • Flow (psychology)
    Flow (psychology)
    Flow is the mental state of operation in which a person in an activity is fully immersed in a feeling of energized focus, full involvement, and success in the process of the activity. Proposed by Mihály Csíkszentmihályi, the positive psychology concept has been widely referenced across a variety of...

  • Gantt chart
    Gantt chart
    A Gantt chart is a type of bar chart that illustrates a project schedule. Gantt charts illustrate the start and finish dates of the terminal elements and summary elements of a project. Terminal elements and summary elements comprise the work breakdown structure of the project. Some Gantt charts...

  • Opportunity cost
    Opportunity cost
    Opportunity cost is the cost of any activity measured in terms of the value of the best alternative that is not chosen . It is the sacrifice related to the second best choice available to someone, or group, who has picked among several mutually exclusive choices. The opportunity cost is also the...

  • Polychronicity
    Polychronicity
    Polychronicity is a term that describes people who prefer to work on multiple activities at the same time. Examples of polychronic behaviors include browsing the internet while driving a car and talking on the phone while sitting in meetings. Polychronicity is in contrast to those who prefer...

  • Procrastination
    Procrastination
    In psychology, procrastination refers to the act of replacing high-priority actions with tasks of low-priority, and thus putting off important tasks to a later time...

  • Punctuality
    Punctuality
    Punctuality is the characteristic of being able to complete a required task or fulfill an obligation before or at a previously designated time. "Punctual" is often used synonymously with "on time."...

  • Prospective memory
    Prospective memory
    Prospective memory is a form of memory that involves remembering to perform a planned action or intention at the appropriate time. Prospective memory tasks are highly prevalent in daily life and range from relatively simple tasks to extreme life-or-death situations...

  • Time value of money
    Time value of money
    The time value of money is the value of money figuring in a given amount of interest earned over a given amount of time. The time value of money is the central concept in finance theory....

  • Time perception
    Time perception
    Time perception is a field of study within psychology and neuroscience. It refers to the sense of time, which differs from other senses since time cannot be directly perceived but must be reconstructed by the brain. Humans can perceive relatively short periods of time, in the order of milliseconds,...



Tools:
  • Hipster PDA
    Hipster PDA
    The Hipster PDA is a paper-based personal organizer, popularized by Merlin Mann. Originally a tongue-in-cheek reaction to the increasing expense and complexity of personal digital assistants, the Hipster PDA simply comprises a sheaf of index cards held together with a binder clip...

  • Personal digital assistant
    Personal digital assistant
    A personal digital assistant , also known as a palmtop computer, or personal data assistant, is a mobile device that functions as a personal information manager. Current PDAs often have the ability to connect to the Internet...

  • Personal organizer
    Personal organizer
    A personal organizer, day planner, personal analog assistant, or personal planner is a small book/binder, designed to be portable, usually containing a diary, calendar, address book, and other sections usually including blank paper. It may also include pages with useful information, such as maps,...

  • Taskwarrior
    Taskwarrior
    Taskwarrior is an open-source, cross platform time and task management tool. It has a command-line interface rather than a graphical user interface....

  • Time boxing
    Time boxing
    In time management, a time box allots a fixed period of time for an activity. Timeboxing plans activity by allocating time boxes; and is a distinctive feature of several unorthodox project management approaches.-In project management:...

  • Time tracking software
    Time tracking software
    Time tracking software is a category of computer software that allows its users to record time spent on tasks. This software is typically used by professionals who bill their customers by the hour, including lawyers and accountants. It represents an electronic version of the traditional paper...



Systems:
  • Getting Things Done
    Getting Things Done
    Getting Things Done is an organizational method created by productivity consultant David Allen, described in a book of the same name....

  • Pomodoro Technique
    Pomodoro Technique
    The Pomodoro Technique is a time management method developed by Francesco Cirillo in the late 1980s. The technique uses a timer to break down periods of work into 25-minute intervals called 'Pomodoros' separated by breaks...

  • Time allocation
    Time allocation
    Time allocation is the allocation of time to different tasks and activities. The measurement of such allocations may be used analytically in studies of human behaviour. Scheduling and time management may be used to plan and control the amount of time allocated to various activities, so as to...


External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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