Staples Business Depot
Encyclopedia
Staples is a Canadian
office supply
retail
chain, part of the United States
-based office supply company Staples Inc. The Canadian operation is headquartered in Richmond Hill, Ontario
.
Staples claims to remain one of the most profitable office supply chains in Canada, with larger share than its main rivals Grand & Toy
and Office Depot
. It is the largest supplier of office supplies to small business and home office individuals, either in store, online or by catalogue, with over 330 stores and five delivery centres.
and later Atlantic Canada
and "Bureau en Gros" locations in Quebec. The American counterpart eventually acquired 100% of the Canadian company in 1994. Around this time, the company began to open stores in western Canada
under the "Staples: The Office Superstore" label, like their U.S. counterparts.
The company later began converting locations in English-speaking markets to a combined brand, initially tested as "Staples: The Business Depot" and later rolled out as "Staples Business Depot." This conversion was completed in 2001, with Quebec locations retaining "Bureau en Gros."
In 2008, the company began shortening its brand to "Staples" in English Canada, to provide more continuity with their stores in the U.S. and overseas, and reduce costs associated with Staples brand merchandise packaging that was made specifically for Canada. In Quebec, products that were previously rebranded Bureau en Gros now remain Staples branded products. This change was "soft launched"; Staples will update the logo as the company reorders supplies which will significantly reduce costs associated with a brand change, and older locations still retain the full "Staples Business Depot" signage. The Business Depot Ltd. remained the legal name of the main Canadian subsidiary until 2008 when the company's name was changed to Staples Canada, Inc.
In 2008, Staples, Inc. acquired Corporate Express
which will be running under the banner 'Staples Advantage', running alongside the other Canadian business delivery units Staples Business Delivery and Staples Industrial.
Stores offers a wide range of office supplies and has its departments divided into the following categories:
Many stores feature Copy & Print Centres, and all stores feature in-store and on-site technical services for computers, named EasyTech (Équipe Technique Fiable in Quebec). EasyTech also provides manufacture and Staples warranty repairs on computers.
Staples also offers Extended Service Plans and Furniture Protection Plans. The Extended Service Plan is available on most electronics, offering over the counter replacement plans for non-computer items under $249.99 CAD, repair plans for items that cost $250 or over and for computers, and a one-time Accidental Damage Plan for laptops and for cameras.
Canada
Canada is a North American country consisting of ten provinces and three territories. Located in the northern part of the continent, it extends from the Atlantic Ocean in the east to the Pacific Ocean in the west, and northward into the Arctic Ocean...
office supply
Office Supply
Office Supply is a New Wave band consisting of three keyboardists. The band has successfully released their debut album Work in Progress, on the independent record label Toaster Records on April 30, 2006...
retail
Retail
Retail consists of the sale of physical goods or merchandise from a fixed location, such as a department store, boutique or kiosk, or by mail, in small or individual lots for direct consumption by the purchaser. Retailing may include subordinated services, such as delivery. Purchasers may be...
chain, part of the United States
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...
-based office supply company Staples Inc. The Canadian operation is headquartered in Richmond Hill, Ontario
Richmond Hill, Ontario
Richmond Hill is a town located in Southern Ontario, Canada in the central portion of York Region, Ontario. It is part of the Greater Toronto Area, being located about halfway between Toronto and Lake Simcoe...
.
Staples claims to remain one of the most profitable office supply chains in Canada, with larger share than its main rivals Grand & Toy
Grand & Toy
Grand & Toy is a Canadian office supplies chain, founded in 1882 by James Grand as a home-based stationery printing business. A year later, Grand partnered with his brother-in-law, Samuel Toy, to open their first retail store in Toronto....
and Office Depot
Office Depot
Office Depot is a supplier of office products and provides many services. The company's selection of brand name office supplies includes business machines, computers, computer software and office furniture, while its business services encompass copying, printing, document reproduction, shipping,...
. It is the largest supplier of office supplies to small business and home office individuals, either in store, online or by catalogue, with over 330 stores and five delivery centres.
History
The Business Depot Ltd. was originally founded by Jack Bingleman in 1991, with Staples as a substantial investor, opening "Business Depot" stores in OntarioOntario
Ontario is a province of Canada, located in east-central Canada. It is Canada's most populous province and second largest in total area. It is home to the nation's most populous city, Toronto, and the nation's capital, Ottawa....
and later Atlantic Canada
Atlantic Canada
Atlantic Canada is the region of Canada comprising the four provinces located on the Atlantic coast, excluding Quebec: the three Maritime provinces – New Brunswick, Prince Edward Island, and Nova Scotia – and Newfoundland and Labrador...
and "Bureau en Gros" locations in Quebec. The American counterpart eventually acquired 100% of the Canadian company in 1994. Around this time, the company began to open stores in western Canada
Western Canada
Western Canada, also referred to as the Western provinces and commonly as the West, is a region of Canada that includes the four provinces west of the province of Ontario.- Provinces :...
under the "Staples: The Office Superstore" label, like their U.S. counterparts.
The company later began converting locations in English-speaking markets to a combined brand, initially tested as "Staples: The Business Depot" and later rolled out as "Staples Business Depot." This conversion was completed in 2001, with Quebec locations retaining "Bureau en Gros."
In 2008, the company began shortening its brand to "Staples" in English Canada, to provide more continuity with their stores in the U.S. and overseas, and reduce costs associated with Staples brand merchandise packaging that was made specifically for Canada. In Quebec, products that were previously rebranded Bureau en Gros now remain Staples branded products. This change was "soft launched"; Staples will update the logo as the company reorders supplies which will significantly reduce costs associated with a brand change, and older locations still retain the full "Staples Business Depot" signage. The Business Depot Ltd. remained the legal name of the main Canadian subsidiary until 2008 when the company's name was changed to Staples Canada, Inc.
In 2008, Staples, Inc. acquired Corporate Express
Corporate Express
Corporate Express N.V. is a Dutch company that supplies office products to businesses and institutions. The firm was known as Buhrmann prior to April 20, 2007, when it changed its trading name to that of its best known brand, taken from the United States-based corporation it acquired in 1999. The...
which will be running under the banner 'Staples Advantage', running alongside the other Canadian business delivery units Staples Business Delivery and Staples Industrial.
Services
Staples Canada stores maintain their own private-label brand under the name "Staples."Stores offers a wide range of office supplies and has its departments divided into the following categories:
- Office Supplies, encompassing pens, papers, folders, envelopes, binders and other basic office supply products
- Furniture, featuring chairs, office desks, filing cabinets, banquet tables and accessories
- Technology, featuring laptop and desktop computers, printers, projectors, and other technology products such as calculators and cash registers
- EasyTech, offering repairs on both laptops and desktops, as well as installations, setups and networking
- Copy & Print Centre, offering full- and self-serve black and white and colour photocopying/printing, binding, booklet making, lamination, customer printing (business cards, letterheads, envelopes, etc.), PurolatorPurolatorPurolator may refer to:* Purolator Courier, a Canadian courier company* Purolator Filters, a joint venture of Bosch and Mann-Hummel, which distributes the Purolator brand of automotive filtration products...
shipping centre, and other document services
Many stores feature Copy & Print Centres, and all stores feature in-store and on-site technical services for computers, named EasyTech (Équipe Technique Fiable in Quebec). EasyTech also provides manufacture and Staples warranty repairs on computers.
Staples also offers Extended Service Plans and Furniture Protection Plans. The Extended Service Plan is available on most electronics, offering over the counter replacement plans for non-computer items under $249.99 CAD, repair plans for items that cost $250 or over and for computers, and a one-time Accidental Damage Plan for laptops and for cameras.