All Topics  
Social media

 

   Email Print
   Bookmark   Link






 

Social media



 
 
Social media is information content
Content (media and publishing)

In media production and publishing, content is information and experiences that may provide value for an end-user/audience in specific contexts....
 created by people using highly accessible and scalable publishing technologies that is intended to facilitate communications, influence and interaction with peers and with public audiences, typically via the Internet
Internet

The Internet is a global network of interconnected computers, enabling users to share information along multiple channels. Typically, a computer that connects to the Internet can access information from a vast array of available server and other computers by moving information from them to the computer's local memory....
 and mobile communications networks. The term most often refers to activities that integrate technology, telecommunications and social interaction, and the construction of words, pictures, videos and audio.






Discussion
Ask a question about 'Social media'
Start a new discussion about 'Social media'
Answer questions from other users
Full Discussion Forum



Encyclopedia


Social media is information content
Content (media and publishing)

In media production and publishing, content is information and experiences that may provide value for an end-user/audience in specific contexts....
 created by people using highly accessible and scalable publishing technologies that is intended to facilitate communications, influence and interaction with peers and with public audiences, typically via the Internet
Internet

The Internet is a global network of interconnected computers, enabling users to share information along multiple channels. Typically, a computer that connects to the Internet can access information from a vast array of available server and other computers by moving information from them to the computer's local memory....
 and mobile communications networks. The term most often refers to activities that integrate technology, telecommunications and social interaction, and the construction of words, pictures, videos and audio. This interaction, and the manner in which information is presented, depends on the varied perspectives and "building" of shared meaning among communities, as people share their stories and experiences. Businesses also refer to social media as user-generated content
User-generated content

User-generated content , also known as Consumer generated media or user-created content , refers to various kinds of media content, publicly available, that are produced by end-users....
 (UGC) or consumer-generated media
Consumer generated media

Consumer generated media originated as a reference to posts made by consumers within online venues such as internet forums, blogs, wikis, discussion lists etc., on products that they have purchased, questions they have or problems they are trying to solve....
 (CGM).

Distinction from industrial media

Social media are distinct from industrial media, such as newspapers, television, and film. While social media are relatively cheap tools that enable anyone (even private individuals) to publish or access information, industrial media generally require significant financial capital to publish information. Examples of industrial media issues include a printing press or a government-granted spectrum license.

"Industrial media" are commonly referred to as "traditional", "broadcast" or "mass" media.

One characteristic shared by both social media and industrial media is the capability to reach small or large audiences; for example, either a blog post or a television show may reach zero people or millions of people. The properties that help describe the differences between social media and industrial media depend on the study. Some of these properties are:

  1. Reach - both industrial and social media technologies provide scale and enable anyone to reach a global audience.
  2. Accessibility - the means of production for industrial media are typically owned privately or by government; social media tools are generally available to anyone at little or no cost.
  3. Usability — industrial media production typically requires specialized skills and training. Most social media does not, or in some cases reinvents skills, so anyone can operate the means of production.
  4. Recency — the time lag between communications produced by industrial media can be long (days, weeks, or even months) compared to social media (which can be capable of virtually instantaneous responses; only the participants determine any delay in response). As industrial media is currently adopting social media tools, this feature may well not be distinctive anymore in some time.


Yet another distinction concerns accountability: Industrial media is held to account to society for the content quality and consequences of their activities, in terms of the values of public interest, social responsibility and editorial independence. Social media is so far not accountable for their publishing activities. On the one hand social media could be perceived as rather free from conflicts of interest but, on the other hand, its public value may be threatened by the growing phenomena of Public Relations 2.0, advertising networks and third-party advertising.

Community media is an interesting hybrid. Though community-owned, some community radios, TV and newspapers are run by professionals and some by amateurs. They use both social and industrial media frameworks.

In his 2006 book The Wealth of Networks
The Wealth of Networks

The Wealth of Networks: How Social Production Transforms Markets and Freedom is a book by law professor Yochai Benkler published by Yale University Press on April 3, 2006....
: How Social Production Transforms Markets and Freedom
, Yochai Benkler
Yochai Benkler

Yochai Benkler is Jack N. and Lillian R. Berkman Professor for Entrepreneurial Legal Studies at Harvard Law School and the author of The Wealth of Networks and the paper Coase's Penguin....
 analyzed many of these distinctions and their implications in terms of both economics and political liberty. However, Benkler, like many academics, uses the neologism network economy
Network Economy

One term used to describe the emerging economic order within the information society is the Network economy. This stems from a key attribute - products and services are created and value is added through social networks operating on large or global scales....
 or "network information economy" to describe the underlying economic, social, and technological characteristics of what has come to be known as "social media."

Information outputs and human interaction

Primarily, social media depend on interactions between people as the discussion and integration of words to build shared-meaning, using technology as a conduit.

Social media utilities create opportunities for the use of both inductive and deductive logic by their users. Claims or warrants are quickly transitioned into generalizations due to the manner in which shared statements are posted and viewed by all. The speed of communication, breadth, and depth, and ability to see how the words build a case solicits the use of rhetoric. Induction is frequently used as a means to validate or authenticate different users' statements and words. Rhetoric is an important part of today’s language in social media.

Social media is not finite: there is not a set number of pages or hours. The audience can participate in social media by adding comments,instant messaging or even editing the stories themselves.

Examples

Social media can take many different forms, including Internet forum
Internet forum

An , or 'message board', is an online discussion site. It is the modern equivalent of a traditional bulletin board, and a technological evolution of the dialup bulletin board system....
s, weblogs
Blog

A blog is a type of website, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video....
, social blogs
Social blogging

Social blogging is a popular concept developed due to the advances of weblogging, micro-blogging, and social networking. These ever-changing constructions represent the new way of communicating for people who like to express their activities and share their common interests....
, wikis, podcasts, pictures and video. Technologies include: blog
Blog

A blog is a type of website, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video....
s, picture-sharing, vlog
Vlog

Video blogging, sometimes shortened to vlogging or vidblogging is a form of blogging for which the medium is video. Entries are made regularly and often combine embedded video or a video link with supporting text, images, and other metadata....
s, wall-postings, email, instant messaging
Instant messaging

Instant messaging is a form of Real-time computing communication between two or more people based on typed text. The Written language is conveyed via devices connected over a network such as the Internet....
, music-sharing, crowdsourcing
Crowdsourcing

Crowdsourcing is a neologism for the act of taking a task traditionally performed by an employee or contractor, and outsourcing it to an undefined, generally large group of people or community in the form of an open call....
, and voice over IP
Voice over IP

Voice over Internet Protocol is a general term for a family of transmission technologies for delivery of voice communications over Internet Protocol networks such as the Internet or other packet-switched Computer network....
, to name a few. Examples of social media applications are Google Groups
Google Groups

Google Groups is a free service from Google where groups of people have discussions about common interests. Internet users can find discussion groups related to their interests and participate in Threaded discussioned conversations, either through the Google Groups WorldWideWeb interface, or by e-mail....
 (reference, social networking), Wikipedia
Wikipedia

Wikipedia is a Free content, multilingualism encyclopedia project supported by the non-profit organization Wikimedia Foundation. Its name is a portmanteau of the words wiki and encyclopedia....
 (reference), MySpace
MySpace

MySpace is a social network service website with an interactive, user-submitted network of friends, personal profiles, blogs, groups, photos, music, and videos for teenagers and adults internationally....
 (social networking), Facebook
Facebook

Facebook is a free-access social network service website that is operated and privately held company by Facebook, Inc. Users can join networks organized by city, workplace, school, and region to connect and interact with other people....
 (social networking), Youmeo
Youmeo

Youmeo is a social networking service website that, in addition to standard social networking features , allows its users to import data from other popular community-based websites....
 (social network aggregation), Last.fm
Last.fm

Last.fm is a United Kingdom-based Internet radio and music community website, founded in 2002. It claims over 21 million active users based in more than 200 countries....
 (personal music), YouTube
YouTube

YouTube is a Video hosting service website where users can upload, view and share video clips. Three former PayPal employees created YouTube in February 2005....
 (social networking and video sharing), Avatars United
Avatars United

Avatars United is a web community for avatars of online games and virtual worlds. It was launched in March 2008 by Sweden-based Enemy Unknown....
 (social networking), Second Life
Second Life

Second Life is a virtual world developed by Linden Lab that launched on June 23, 2003 and is accessible via the Internet. A free Client called the Second Life Viewer enables its users, called Resident , to interact with each other through avatar ....
 (virtual reality), Flickr
Flickr

Flickr is an and video hosting service website, web services suite, and online community platform. In addition to being a popular Web site for users to share personal photographs, the service is widely used by bloggers as a photo repository....
 (photo sharing), Twitter
Twitter

Twitter is a social networking and micro-blogging service. It enables its users to send and read other users' updates , which are text-based posts of up to 140 characters in length....
 (social networking and microblogging), and other microblogs such as Jaiku
Jaiku

Jaiku is a social networking, micro-blogging and lifestreaming service comparable to Twitter. Jaiku was founded in February 2006 by Jyri Engestr?m and Petteri Koponen from Finland and launched in July of that year....
 and Pownce
Pownce

Pownce was a free social networking and micro-blogging site started by Internet entrepreneurs Kevin Rose, Leah Culver, and Daniel Burka. Pownce was centered around sharing messages, files, events, and links with already-established friends....
. Many of these social media services can be integrated via social network aggregation
Social network aggregation

Social network aggregation is the process of collecting content from multiple social network services, such as MySpace or Facebook. The task is often performed by a social network aggregator, which pulls together information into a single location, or helps a user consolidate multiple social networking profiles into one profile....
 platforms like Mybloglog
MyBlogLog

MyBlogLog is a social network for the blogger community that is based in part on interactions facilitated by a popular web widget that many members install on their blog....
 and Plaxo
Plaxo

Plaxo is an online address book and social networking service founded by Napster co-founder Sean Parker, Minh Nguyen and two Stanford engineering students, Todd Masonis and Cameron Ring....
.

Social media software applications

Examples of social media software applications include:

Communication

  • Blog
    Blog

    A blog is a type of website, usually maintained by an individual with regular entries of commentary, descriptions of events, or other material such as graphics or video....
    s
    : Blogger
    Blogger (service)

    Blogger is a blog publishing system. It was created by Pyra Labs, which was bought by Google in 2003. Although its website is , the blogs it hosts are all subdomain of blogspot.com....
    , LiveJournal
    LiveJournal

    LiveJournal is a virtual community where Internet users can keep a blog, journal or diary. LiveJournal is also the name of the free software and open source software Server software that was designed to run the LiveJournal virtual community....
    , TypePad
    TypePad

    TypePad is a blogging service from company Six Apart, and the largest paid blogging service in the world. Originally launched in October 2003, TypePad is based on Six Apart's Movable Type platform, and shares technology with Movable Type such as templates and APIs, but is marketed to non-technical users and includes additional features like C...
    , WordPress
    WordPress

    WordPress is an open source Weblog software. WordPress is the official successor of b2cafelog which was developed by Michel Valdrighi. The name WordPress was suggested by Christine Selleck, a friend of lead developer Matt Mullenweg....
    , Vox
    Vox

    Vox is Latin for Voice, but may refer to:* Vocals, abbreviated...
  • Internet forum
    Internet forum

    An , or 'message board', is an online discussion site. It is the modern equivalent of a traditional bulletin board, and a technological evolution of the dialup bulletin board system....
    s
    : vBulletin
    VBulletin

    vBulletin is a commercial Internet forum software produced by Jelsoft Enterprises. It is written in PHP using a MySQL database server....
    , phpBB
    PhpBB

    phpBB is a popular Internet forum package written in the PHP scripting language. The name "phpBB" is an abbreviation of PHP Bulletin Board. Available under the GNU General Public License, phpBB is free software....
  • Micro-blogging
    Micro-blogging

    Micro-blogging is a form of multimedia blogging that allows users to send brief text updates or micromedia such as photos or audio clips and publish them, either to be viewed by anyone or by a restricted group which can be chosen by the user....
     / Presence applications
    : Twitter
    Twitter

    Twitter is a social networking and micro-blogging service. It enables its users to send and read other users' updates , which are text-based posts of up to 140 characters in length....
    ,Plurk
    Plurk

    Plurk is a free social networking and micro-blogging service that allows users to send updates through short messages or links, which can be up to 140 text characters in length....
    , Pownce
    Pownce

    Pownce was a free social networking and micro-blogging site started by Internet entrepreneurs Kevin Rose, Leah Culver, and Daniel Burka. Pownce was centered around sharing messages, files, events, and links with already-established friends....
    , Jaiku
    Jaiku

    Jaiku is a social networking, micro-blogging and lifestreaming service comparable to Twitter. Jaiku was founded in February 2006 by Jyri Engestr?m and Petteri Koponen from Finland and launched in July of that year....
  • Social networking
    Social network service

    A social network service focuses on building online communities of people who share interests and/or activities, or who are interested in exploring the interests and activities of others....
    : Avatars United
    Avatars United

    Avatars United is a web community for avatars of online games and virtual worlds. It was launched in March 2008 by Sweden-based Enemy Unknown....
    , Bebo
    Bebo

    Bebo is a popular Social Networking website, founded in January 2005. It can be used in many countries including Ireland, Canada, the United States, the United Kingdom, New Zealand and Australia....
    , Facebook
    Facebook

    Facebook is a free-access social network service website that is operated and privately held company by Facebook, Inc. Users can join networks organized by city, workplace, school, and region to connect and interact with other people....
    , LinkedIn
    LinkedIn

    LinkedIn is a business-oriented social network service founded in December 2002 and launched in May 2003 mainly used for professional networking....
    , MySpace
    MySpace

    MySpace is a social network service website with an interactive, user-submitted network of friends, personal profiles, blogs, groups, photos, music, and videos for teenagers and adults internationally....
    , Orkut
    Orkut

    Orkut is a social networking service which is run by Google and named after its creator, an employee of Google - Orkut B?y?kk?kten. The service states that it was designed to help users meet new friends and maintain existing relationships....
    , Skyrock
    Skyrock

    Skyrock.com is a social networking site offering its members a free, personal web space where they can create a blog, add a profile, and exchange messages with other registered members....
    , Netlog
    Netlog

    Netlog is a Belgian social network service website specifically targeted at the European youth.The site was founded in 2004 in Ghent, Belgium, by Lorenz Bogaert and Toon Coppens, and had 37 million registered users across 19 languages....
    , Hi5_(website)
    Hi5 (website)

    hi5 is a social networking website, which, throughout 2008,was one of the top 20 most visited sites on the Internet The company was founded in 2003 by Ramu Yalamanchi who is also the current CEO....
  • Social network aggregation
    Social network aggregation

    Social network aggregation is the process of collecting content from multiple social network services, such as MySpace or Facebook. The task is often performed by a social network aggregator, which pulls together information into a single location, or helps a user consolidate multiple social networking profiles into one profile....
    : FriendFeed
    FriendFeed

    FriendFeed is a feed aggregator that consolidates the updates from social media and social networking websites, social bookmarking websites, blogs and micro-blogging updates, as well as any other type of RSS/ Atom feed....
    , Youmeo
    Youmeo

    Youmeo is a social networking service website that, in addition to standard social networking features , allows its users to import data from other popular community-based websites....
  • Events: Upcoming, Eventful
    Eventful

    Eventful is a web service which aims to help users search for, track, and share information about events. Eventful is a service of Eventful, Inc....
    , Meetup.com
    Meetup.com

    Meetup.com is an online social networking portal that facilitates offline group meetings in various localities around the world. Meetup allows members to find and join groups unified by a common interest, such as politics, books, games, movies, health, pets, careers or hobbies....


Collaboration

  • Wiki
    Wiki

    A wiki is a page or collection of Web pages designed to enable anyone who accesses it to contribute or modify content , using a simplified markup language....
    s
    : Wikipedia
    Wikipedia

    Wikipedia is a Free content, multilingualism encyclopedia project supported by the non-profit organization Wikimedia Foundation. Its name is a portmanteau of the words wiki and encyclopedia....
    , PBwiki
    PBwiki

    PBwiki is a commercial wiki farm started by three graduates of Stanford University: David Weekly, Ramit Sethi, and Nathan Schmidt. Based in San Mateo, California, the company's name stems from their belief that "making a wiki is as easy as making a peanut butter sandwich"....
    , wetpaint
    Wetpaint

    Wetpaint is a company that provides social network service and wiki Free web hosting service . Wetpaint was founded in October 2005. Site URLs are often a subdomain of "wetpaint.com", but custom URLs are also available....
  • Social bookmarking
    Social bookmarking

    Social bookmarking is a method for Internet users to store, organize, search, and manage Internet bookmark of web pages on the Internet with the help of metadata....
    : Delicious, StumbleUpon
    StumbleUpon

    StumbleUpon is an Internet community that allows its users to discover and rate Web pages, photos, and videos. It is a personalized recommendation engine which uses peer and social networking principles....
    , Stumpedia
    Stumpedia

    Stumpedia is a human search engine launched in February 2008 by founder Luis Pereira. Stumpedia enables registered users to submit sites along with matching keywords and phrases creating a Social Semantic Web project....
    , Google Reader
    Google Reader

    Google Reader is a Web-based aggregator, capable of reading Atom and RSS Web feed online or offline. It was released by Google on October 7, 2005 through Google Labs....
  • social news
    Social news

    The term social news refers to websites where users submit and vote on news stories or other links, thus determining which links are presented....
    : Digg
    Digg

    digg is a social news website made for people to discover and share content from anywhere on the Internet, by submitting links and stories, and voting and commenting on submitted links and stories....
    , Mixx
    Mixx

    Mixx is a user-driven social media web site that serves to help users submit or find content by peers based on interest and location. It combines social networking and social bookmarking with web syndication, blogging and personalization....
    , Reddit
    Reddit

    reddit is a social news website on which users can post links to content on the web. Other users may then vote the posted links down or up, causing them to appear more or less prominently on the Reddit home page....
  • Opinion sites: epinions
    Epinions

    Epinions.com is a general consumer review site that was established in 1999. Epinions was acquired by Shopping.com in 2003, which in turn was acquired by Ebay in 2005....
    , Yelp
    Yelp

    Yelp, Inc. is a Web 2.0 company that operates a social network service, Review site, and Local search web site of the same name. Over 10.6 million people access Yelp's website each month, putting it in the top 100 of U.S....


Multimedia

  • Photo sharing: Flickr
    Flickr

    Flickr is an and video hosting service website, web services suite, and online community platform. In addition to being a popular Web site for users to share personal photographs, the service is widely used by bloggers as a photo repository....
    , Zooomr
    Zooomr

    Zooomr is a website for sharing digital photography....
    , Photobucket
    Photobucket

    Photobucket is an , video hosting, slideshow creation and photo sharing website. It was founded in 2003 by Alex Welch and Darren Crystal and received funding from Trinity Ventures....
    , SmugMug
    Smugmug

    SmugMug is a digital photography photo sharing website, founded by Chris and Don MacAskill in 2002....
  • Video sharing: YouTube
    YouTube

    YouTube is a Video hosting service website where users can upload, view and share video clips. Three former PayPal employees created YouTube in February 2005....
    , Vimeo
    Vimeo

    Vimeo is a video-centric social network site which launched in November 2004. The site supports embedding, sharing, video storage, and allows user-commenting on each video page....
    , Revver
    Revver

    Revver is a video sharing website that hosts user-generated content. Revver attaches advertising to user-submitted video clips and shares all ad revenue 50/50 with the creators ....
  • Art sharing: deviantART
    DeviantArt

    DeviantART is an United States international virtual community for artists. It was first launched on August 7, 2000 by Angelo Sotira, Scott Jarkoff, and Matthew Stephens, amongst others....
  • Livecasting: Ustream.tv
    Ustream.tv

    Ustream.tv, established March 2007, is a website which consists of network of diverse channels providing a platform for Lifecasting and live video streaming of events online....
    , Justin.tv
    Justin.tv

    Justin.tv, founded in San Francisco by Justin Kan, is a network of diverse channels providing a platform for lifecasting and live video streaming of events online....
    , Skype
    Skype

    Skype is software that allows users to make voice over Internet Protocol. Calls to other users of the service and to free-of-charge numbers are free, while calls to other landlines and mobile phones can be made for a fee....
  • Audio and Music Sharing: imeem
    Imeem

    imeem is a social media service where users interact with each other by watching, posting, and sharing content of all digital media types, including blogs, photos, audio, and video....
    , The Hype Machine
    The Hype Machine

    The Hype Machine is an MP3 blog aggregator created by Anthony Volodkin. It enables "one-stop shopping" of postings from thousands of MP3 blogs. Volodkin created the website in 2005 while enrolled at Hunter College....
    , Last.fm
    Last.fm

    Last.fm is a United Kingdom-based Internet radio and music community website, founded in 2002. It claims over 21 million active users based in more than 200 countries....
    , ccMixter
    CcMixter

    ccMixter.org is a community music site that promotes remix culture and makes samples, remixes, and a cappella tracks licensed under Creative Commons available for download and re-use in creative works....


Entertainment

  • Virtual world
    Virtual world

    A virtual world is a computer simulation intended for its user to inhabit and interact via Avatar s. These avatars are usually depicted as textual, two-dimensional, or 3D computer graphics representations, although other forms are possible ....
    s
    : Second Life
    Second Life

    Second Life is a virtual world developed by Linden Lab that launched on June 23, 2003 and is accessible via the Internet. A free Client called the Second Life Viewer enables its users, called Resident , to interact with each other through avatar ....
    , The Sims Online
    The Sims Online

    EA-Land was a massively multiplayer online game variation on Maxis' highly popular Personal computer game The Sims. It was published by Electronic Arts and released on December 17, 2002 for Microsoft Windows....
  • Online gaming: World of Warcraft
    World of Warcraft

    World of Warcraft, often referred to as WoW, is a massively multiplayer online role-playing game . It is Blizzard Entertainment's fourth released game set in the fantasy Warcraft universe, which was first introduced by Warcraft: Orcs & Humans in 1994 in video gaming....
    , EverQuest
    EverQuest

    EverQuest, often called EQ, is a 3D fantasy fiction-themed massively multiplayer online role-playing game that was released on 16 March 1999....
    , Age of Conan
    Age of Conan: Hyborian Adventures

    Age of Conan: Hyborian Adventures is a fantasy-themed MMORPG developed by the Norway computer video game developer company Funcom for Personal computer....
    , Spore
    Spore

    In biology, a spore is a reproduction structure that is adapted for biological dispersal and surviving for extended periods of time in unfavorable conditions....
  • Game sharing: Miniclip
    Miniclip

    Miniclip is an online company known for their Browser game. Miniclip was first launched in 2001 by Robert Small and Tihan Presbie. Small was fresh out of university when he founded the company with futures trader Presbie on a budget of ?40,000....


See also


  • Web 2.0
    Web 2.0

    The term "Web 2.0" refers to a perceived second generation of web development and web design, that aims to facilitate communication, secure information sharing, interoperability, and collaboration on the World Wide Web....
  • Brand infiltration
    Brand infiltration

    Brand infiltration is a marketing practice that takes a specific approach to strategy, creativity and success tracking, where all three are driven by a thorough understanding of the business objective at hand....
  • Conversational marketing
    Conversational marketing

    Conversational Marketing arose as a current buzz phrase after the Cluetrain Manifesto, the first thesis of which is 'All markets are conversations'....
  • New Media
    New media

    New media is a term meant to encompass the emergence of digital, computerized, or networked information technology and communication technology technologies in the later part of the 20th century....
  • User-generated content
    User-generated content

    User-generated content , also known as Consumer generated media or user-created content , refers to various kinds of media content, publicly available, that are produced by end-users....
  • Social television
    Social television

    Social television is a general term for technology that supports communication and interaction in the context of watching television, or related to TV content....
  • Social media marketing
    Social media marketing

    Social media marketing is a set of online marketing techniques that leverage social media. In the context of Internet marketing, Social Media refers to a collective group of web properties whose content is primarily published by users, not direct employees of the property ....
  • Social media optimization
    Social Media Optimization

    Social media optimization is a set of methods for generating publicity through social media, online communities and community websites. Methods of SMO include adding RSS feeds, social news buttons, blogging, and incorporating third-party community functionalities like and Video hosting service....
  • Social media measurement
    Social media measurement

    Social media measurement refers to the tracking of various social media content such as blogs, wikis, micro-blogs, social networking sites, video/photo sharing websites, forums, message boards, and user-generated content in general....
  • Social network marketing
    Social network marketing

    Social network marketing or social level marketing, is an advertising method that makes use of social network service and to increase their web presence....
  • Social web
    Social Web

    The Social Web is currently used to describe how people socialize or interact with each other throughout the World Wide Web. Such people are brought together through a variety of shared interests....
  • Online research community
    Online research community

    Online research communities are an emerging and developing area in market research making use of developments in Web 2.0 technologies and online communities....
  • Virtual community
    Virtual community

    A virtual community, e-community or online community is a Group of people that primarily interact via communication media such as newsletters, telephone, email, online social networks or instant messages rather than face to face, for social, professional, educational or other purposes....


Further reading


  • Benkler, Yochai (2006). The Wealth of Networks
    The Wealth of Networks

    The Wealth of Networks: How Social Production Transforms Markets and Freedom is a book by law professor Yochai Benkler published by Yale University Press on April 3, 2006....
    . New Haven: Yale University Press
  • Johnson, Steven (2005). Everything Bad is Good for You: How Today’s Popular Culture Is Actually Making Us Smarter. New York: Riverhead Books
  • Scoble, Robert, Israel, Shel (2006). Naked Conversations: How Blogs are Changing the Way Businesses Talk with Customers. New York: Wiley & Sons
  • Surowiecki, James (2005). The Wisdom of Crowds. New York: Anchor Books
  • Tapscott, Don, Williams, Anthony D. (2006). Wikinomics, How Mass Collaboration Changes Everything. New York: Portfolio