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Public services



 
 
Public services is a term usually used to mean services provided by government
Government

Government is the body within any organization that has the authority to make and the power to enforce laws, regulations, or rules. Typically, the government refers to a civil government -- local, provincial, or national -- but commercial, academic, religious, or other formal organizations are also administered by governing bodies....
 to its citizens, either directly (through the public sector
Public sector

The public sector is the part of economic and administrative life that deals with the delivery of goods and services by and for the government, whether national, regional or local/municipal....
) or by financing private provision of services. The term is associated with a social consensus (usually expressed through democratic elections) that certain services should be available to all, regardless of income
Income

Income, refers to consumption opportunity gained by an entity within a specified time frame, which is generally expressed in monetary terms. However, for households and individuals, "income is the sum of all the wages, salaries, profits, interests payments, rents and other forms of earnings received......
. Even where public services are neither publicly provided nor publicly financed, for social and political reasons they are usually subject to regulation
Regulation

Regulation refers to "controlling human or societal behaviour by rules or restrictions." Regulation can take many forms: law restrictions promulgated by a government authority, self-regulation, social regulation , co-regulation and market regulation....
 going beyond that applying to most economic sectors.






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Public services is a term usually used to mean services provided by government
Government

Government is the body within any organization that has the authority to make and the power to enforce laws, regulations, or rules. Typically, the government refers to a civil government -- local, provincial, or national -- but commercial, academic, religious, or other formal organizations are also administered by governing bodies....
 to its citizens, either directly (through the public sector
Public sector

The public sector is the part of economic and administrative life that deals with the delivery of goods and services by and for the government, whether national, regional or local/municipal....
) or by financing private provision of services. The term is associated with a social consensus (usually expressed through democratic elections) that certain services should be available to all, regardless of income
Income

Income, refers to consumption opportunity gained by an entity within a specified time frame, which is generally expressed in monetary terms. However, for households and individuals, "income is the sum of all the wages, salaries, profits, interests payments, rents and other forms of earnings received......
. Even where public services are neither publicly provided nor publicly financed, for social and political reasons they are usually subject to regulation
Regulation

Regulation refers to "controlling human or societal behaviour by rules or restrictions." Regulation can take many forms: law restrictions promulgated by a government authority, self-regulation, social regulation , co-regulation and market regulation....
 going beyond that applying to most economic sectors. Public services is also a course that can be studied at college and/or university. These courses can lead entry in to the: police, ambulance and fire services.

It is also an alternative term for civil service
Civil service

The term civil service has two distinct meanings:* Branch of governmental service in which individuals are hired on the basis of merit which is proven by the use of competitive examinations....
.

Sectors


Public service tend to be those considered so essential to modern life that for moral
Moral

A moral is a message conveyed or a lesson to be learned from a story or event. The moral may be left to the hearer, reader or viewer to determine for themselves, or may be explicitly encapsulated in a maxim....
 reasons their universal provision should be guaranteed, and they may be associated with fundamental human rights
Human rights

Human rights refer to the "basic rights and freedom to which all humans are entitled." Examples of rights and freedoms which have come to be commonly thought of as human rights include civil and political rights, such as the right to life and liberty, freedom of speech, and equality before the law; and social, cultural and economic rights, i...
 (such as the right to water). An example of a service which is not generally considered an essential public service is hairdressing.The Volunteer Fire Dept. and Ambulance Corps. are institutions with the mission of servicing the community. A service is helping others with a specific need or want. Service ranges from a doctor curing an illnes, to a repair man, to even a food pantry. All of these services are important in people's lives.

In modern, developed countries the term public services often includes,
  • Broadcasting
    Broadcasting

    Broadcasting is distribution of Sound and/or video Signalling s which transmit programs to an audience. The audience may be the general public or a relatively large sub-audience, such as children or young adults....
  • Education
    Education

    File:Inukshuk Monterrey 1.jpgEducation can be seen as a product or a process and considered in a broad sense or a technical sense. According to philosophy of education George F....
  • Electricity
    Electricity

    Electricity is a general term that encompasses a variety of phenomena resulting from the presence and flow of electric charge. These include many easily recognizable phenomena such as lightning and static electricity, but in addition, less familiar concepts such as the electromagnetic field and electromagnetic induction....
  • Fire service
  • Gas
    Gas

    In physics, a gas is a state of matter, consisting of a collection of particles without a definite shape or volume that are in more or less random motion....
  • Health care
    Health care

    File:Ear surgery on a patient.jpgFile:Monoclonal antibodies3.jpgHealth care, or healthcare, refers to the treatment and management of illness, and the preservation of health through services offered by the Medicine, pharmaceutical, Dentistry, clinical laboratory sciences , nursing, and allied health professions....
  • Military
    Military

    A military is an organization authorized by its nation to use force, usually including use of weapons, in defending its country by combating actual or Threat of force ....
  • Plumber
    Plumber

    The word plumber dates from the Roman Empire. In Roman times, some roofs were made of lead, or in Latin . Lead roofs were waterproof, and the workers on such roofs were what are now called "plumbers"....
  • Police
    Police

    Police are agents or agencies, usually of the executive , empowered to enforce the law and to ensure public and social order through the legitimized use of force....
     service
  • Public transportation
  • Social housing
  • Telecommunications
  • Town planning
  • Waste management
    Waste management

    File:Kathmandu-M?llabfuhr.jpgWaste management is the waste collection, transport, waste treatment, recycling or disposal, and monitoring of waste materials....
  • Water services
    Water supply network

    A water supply network is a system of engineered hydrologic and hydraulic components, including:# the drainage basin or geographic area that collects the water, see Water purification#Sources of drinking water;...
  • Public information and archiving, such as libraries
  • Social services

Characteristics


A public service may sometimes have the characteristics of a public good
Public good

In economics, a public good is a Good that is rivalry ed and excludability. This means, respectively, that consumption of the good by one individual does not reduce availability of the good for consumption by others; and that no one can be effectively excluded from using the good....
 (being non-rivalrous and non-excludable), but most are merit good
Merit good

A merit good in economics is a Good which is judged that an individual or society should have on the basis of a norm other than respecting consumer preferences....
s, that is, services which may (according to prevailing social norms) be under-provided by the market
Market

A market is any one of a variety of different systems, institutions, procedures, social relations and infrastructures whereby persons trade, and goods and services are exchanged, forming part of the economy....
. In most cases public services are services, i.e. they do not involve manufacturing of goods such as nut
Nut (hardware)

A nut is a type of hardware fastener with a screw thread hole. Nuts are almost always used opposite a mating screw#Bolt to fasten a stack of parts together....
s and bolts. They may be provided by local or national monopolies, especially in sectors which are natural monopolies
Natural monopoly

Natural monopoly is a term used in economics to refer to two different things:* An industry is said to be a natural monopoly if one firm can produce a desired output at a lower social cost than two or more firms— that is, there are economies of scale in social costs....
.

They may involve outputs that are hard to attribute to specific individual effort and/or hard to measure in terms of key characteristics such as quality. They often require high levels of training and education. They may attract people with a public service ethos who wish to give something to the wider public or community through their work and are prepared to work harder for less pay as a result. (John Kenneth Galbraith
John Kenneth Galbraith

John Kenneth "Ken" Galbraith, Order of Canada was a Canadian-American economics. He was a Keynesian economics and an institutional economics, a leading proponent of 20th-century American liberalism and Progressivism in the United States....
 has looked at the role of such "public virtue" in economic growth.)

History


Historically, the widespread provision of public services in developed countries usually began in the late nineteenth century, often with the municipal development of gas
Gas

In physics, a gas is a state of matter, consisting of a collection of particles without a definite shape or volume that are in more or less random motion....
 and water
Water

Water is a common chemical substance that is essential for the survival of all known forms of life. In typical usage, water refers only to its liquid form or States of matter, but the substance also has a solid state, ice, and a gaseous state, water vapor or steam....
 services. Later, other services such as electricity
Electricity

Electricity is a general term that encompasses a variety of phenomena resulting from the presence and flow of electric charge. These include many easily recognizable phenomena such as lightning and static electricity, but in addition, less familiar concepts such as the electromagnetic field and electromagnetic induction....
 and healthcare began to be provided by governments. In most developed countries such services are still provided by local or national government, the biggest exceptions being the U.S.
United States

The United States of America is a Federal government constitutional republic comprising U.S. state and a federal district. The country is situated mostly in central North America, where its Contiguous United States and Washington, D.C., the Capital districts and territories, lie between the Pacific Ocean and Atlantic Oceans, Borders of the U...
 and the UK
United Kingdom

The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom , the UK or Britain,is a sovereign state located off the northwestern coast of continental Europe....
, where private provision is more significant. Nonetheless, such privately-provided public services are often strongly regulated, for example (in the US) by Public Utility Commissions.

In developing countries public services tend to be much less well developed. Water services, for example, may only be available to the wealthy middle class
Middle class

Middle class is the group of people in contemporary society who are between the working class and nobility. This socioeconomic class includes professionals, highly skilled workers, and lower and middle management....
. For political reasons the service is often subsidised, which reduces the finance available for expansion to poor
Poor

Poor is an adjective related to a state of poverty, low quality or pity.People with the surname Poor:* Charles Henry Poor, a US Navy officer...
er communities.

Nationalization


Nationalization really took off following the World Wars of the first half of the twentieth century. Across Europe, because of the extreme demands on industries and the economy, central planning was required to ensure the maximum degree of efficient production was obtained. Many public services, especially electricity, gas and public transport were products of this era. Following the second world war, many countries also began to implement universal health care
Universal health care

Universal health care is health care coverage that is extended to all eligible residents of a governmental region and often covers medicine, dentistry, and mental health professional....
 and expanded education under the funding and guidance of the state.

Privatization


There are several ways to privatise public services. A free-market corporation may be established and sold to private investors, relinquishing government control altogether. This essentially ends the public service and makes it a private service. Another option, used in the Nordic countries
Nordic countries

File:Location Nordic Council.svgThe Nordic countries make up a region in Northern Europe and far northeastern North America, called the Nordic region, consisting of Denmark, Finland, Iceland, Norway and Sweden and their associated territories which include the Faroe Islands, Greenland and ?land....
, is to establish a corporation, but keep ownership or voting power essentially in the hands of the government. For example, the Finnish state
Finland

Finland , officially the Republic of Finland , is a Nordic countries situated in the Fennoscandian region of northern Europe. It borders Sweden on the west, Russia on the east, and Norway on the north, while Estonia lies to its south across the Gulf of Finland....
 owns 49% of Kemira
Kemira

Kemira is a chemical industry group that consists of four business areas. Kemira is headquartered in Finland.Kemira?s main shareholder is Oras Invest Oy and its owners, members of the Paasikivi family....
, the rest being owned by private investors. A 49% share doesn't make it a "government enterprise", but it means that all other investors together would have to oppose the state's opinion in order to overturn the state's decisions in the shareholder's meeting. Regulated corporation can also acquire permits on the agreement that they fulfill certain public service duties. When a private corporation runs a natural monopoly
Natural monopoly

Natural monopoly is a term used in economics to refer to two different things:* An industry is said to be a natural monopoly if one firm can produce a desired output at a lower social cost than two or more firms— that is, there are economies of scale in social costs....
, then the corporation is typically heavily regulated, to prevent abuse of monopoly power. Lastly, the government can buy the service on the free market. In many countries, medication
Medication

A pharmaceutical drug, also referred to as medicine or medicament, can be loosely defined as any substance intended for use in the diagnosis, cure, mitigation, treatment, or prevention of disease....
 is provided in this manner: the government reimburses part of the price of the medication. Also, bus traffic, electricity, healthcare and waste management are privatized in this way. One recent innovation, used in the UK increasingly as well as Australia and Canada is public-private partnership
Public-private partnership

Public-private partnership describes a government service or private business venture which is funded and operated through a partnership of government and one or more private sector companies....
s. This involves giving a long lease to private consortia in return for partly funding infrastructure.

Public services versus Services of General Interest


At the European level, some countries use the name service of general interest, while other prefer public services. It has been a discussion, for instance during the writing of the european constitution (the word services of general interest has been used). Many people feel this way.

Also most see the two names as synonyms, the services of general interest doesn't imply that the "public services" are delivered by public servants, but can also be delivered by a private company. ETUC named its but explains "Public services are known as Services of general interest (SGI) and Services of general economic interest (SGEIs) in European Union terminology."

See also


  • CEEP European Centre of Enterprises with Public Participation and of Enterprises of General Economic Interest
  • European Community regulation
    European Community regulation

    European Community regulation refers to the body of European Union law involved in the regulation of state support to commercial industries, and of certain industry sectors and public services....
  • Infrastructure
    Infrastructure

    Infrastructure can be defined as the basic physical and organizational structures needed for the operation of a society or enterprise , or the services and facilities necessary for an economy to function....
  • New Public Management
    New Public Management

    New Public Management is a management philosophy used by Government since the 1980s to modernise the Public sector. New Public management is a broad and very complex term used to describe the wave of public sector reforms throughout the world since the 1980s....
  • Privatization
    Privatization

    Privatization is the incidence or process of transferring ownership of business from the public sector to the private sector . In a broader sense, privatization refers to transfer of any government function to the private sector including governmental functions like revenue collection and law enforcement....
  • Public ownership
    Public ownership

    Public ownership refers to government ownership of any asset, industry, or corporation at any level, national government, regional government or local government ; or, it may refer to common non-state ownership....
  • Public policy
    Public policy

    Public policy can be generally defined as the course of action or inaction taken by government entities with regard to a particular issue or set of issues....
  • Public service broadcasting
  • Public value
    Public value

    Public value is the equivalent of shareholder value in public management. Public value can be instituted as an organising principle in a public sector organisation, providing a focus in the context of which individual employees are free to pursue and propose new ideas about how to improve the working of the organisation, in terms of efficienc...
  • Service
    Service

    A service is the diametrically opposed non-material counterpiece of a physical good . A service provision comprises a sequence of activities that does not result in ownership of the outcome, and this is what fundamentally differentiates it from furnishing someone with physical goods....
  • VÖWG Austrian Association for Public and Social Economy
  • Welfare state
    Welfare State

    The Welfare State of the United Kingdom was prefigured in the William Beveridge Report in 1942, which identified five "Giant Evils" in society: squalor, ignorance, want, idleness and disease....


External links


Daniel Chavez (ed), , TNI Public Services Yearbook 2005/6, Trans National Institute (TNI) / Public Services International Research Unit (PSIRU), February 2006