Private Health Insurance Ombudsman
Encyclopedia
The Private Health Insurance Ombudsman is an Australian Government agency but acts independently of the Government in dealing with complaints and reporting. The role and functions of the Private Health Insurance Ombudsman are set out in Sections 230- 256 of the Private Health Insurance Act.
The office deals with inquiries and complaints about any aspect of private health insurance and provides advice to the health insurance industry, the government and consumers and also publishes independent information about private health insurance and the performance of health funds.
The office was originally called the Private Health Insurance Complaints Commission (PHICC) and was established on 4 March 1996. The name was changed to Private Health Insurance Ombudsman in 1998
Ms Samantha Gavel was appointed Ombudsman on 1 April 2008 for a three year term.
The office deals with inquiries and complaints about any aspect of private health insurance and provides advice to the health insurance industry, the government and consumers and also publishes independent information about private health insurance and the performance of health funds.
The office was originally called the Private Health Insurance Complaints Commission (PHICC) and was established on 4 March 1996. The name was changed to Private Health Insurance Ombudsman in 1998
Ms Samantha Gavel was appointed Ombudsman on 1 April 2008 for a three year term.