Monitor Group
Encyclopedia
Monitor Group is a global management consulting
Management consulting
Management consulting indicates both the industry and practice of helping organizations improve their performance primarily through the analysis of existing organizational problems and development of plans for improvement....

 firm headquartered in Cambridge
Cambridge, Massachusetts
Cambridge is a city in Middlesex County, Massachusetts, United States, in the Greater Boston area. It was named in honor of the University of Cambridge in England, an important center of the Puritan theology embraced by the town's founders. Cambridge is home to two of the world's most prominent...

, Massachusetts
Massachusetts
The Commonwealth of Massachusetts is a state in the New England region of the northeastern United States of America. It is bordered by Rhode Island and Connecticut to the south, New York to the west, and Vermont and New Hampshire to the north; at its east lies the Atlantic Ocean. As of the 2010...

, United States
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...

 and with 27 offices in 26 major cities around the world. It provides strategy consultation services to the senior management
Senior management
Senior management, executive management, or management team is generally a team of individuals at the highest level of organizational management who have the day-to-day responsibilities of managing a company or corporation, they hold specific executive powers conferred onto them with and by...

 of organizations and governments. Monitor was founded in 1983 by a group of six entrepreneurs with ties to the Harvard Business School
Harvard Business School
Harvard Business School is the graduate business school of Harvard University in Boston, Massachusetts, United States and is widely recognized as one of the top business schools in the world. The school offers the world's largest full-time MBA program, doctoral programs, and many executive...

, including Michael Porter
Michael Porter
Michael Eugene Porter is the Bishop William Lawrence University Professor at Harvard Business School. He is a leading authority on company strategy and the competitiveness of nations and regions. Michael Porter’s work is recognized in many governments, corporations and academic circles globally...

.

Monitor helps clients address a variety of management areas, including Strategy, Innovation, Organization and Leadership, Economic Development and Security, and Marketing and Pricing. Monitor has been ranked among the most prestigious consulting firms and recruits top graduate (MBA or otherwise) and undergraduate candidates from Ivy League schools and their international equivalents. They have also appeared on the "Best Firms to Work For" list compiled by Consulting Magazine.

Organization

Monitor Group was founded in 1983 by six entrepreneurs with ties to Harvard Business School
Harvard Business School
Harvard Business School is the graduate business school of Harvard University in Boston, Massachusetts, United States and is widely recognized as one of the top business schools in the world. The school offers the world's largest full-time MBA program, doctoral programs, and many executive...

, including Michael Porter
Michael Porter
Michael Eugene Porter is the Bishop William Lawrence University Professor at Harvard Business School. He is a leading authority on company strategy and the competitiveness of nations and regions. Michael Porter’s work is recognized in many governments, corporations and academic circles globally...

, Mark Fuller and Joseph Fuller. Stephen M. Jennings is managing partner. Monitor is based in Cambridge, Massachusetts and has 27 offices in 17 countries.

Its consulting areas include: Strategy and Uncertainty, Leadership and Organization, Innovation, Economic Development, Marketing Pricing and Sales, and Social Action. Monitor has a number of business units that specialize in these areas and work together on client projects and the development of intellectual property, including its own white papers and research reports. They include: Global Business Network
Global Business Network
Global Business Network, or GBN, is a strategy consulting firm and member of Monitor Group, that helps businesses, NGOs, and governments use scenario planning to plan for multiple possible futures....

 (GBN), experts in scenario planning and experiential learning; Doblin specializes in innovation and design thinking
Design thinking
Design Thinking refers to the methods and processes for investigating ill-defined problems, acquiring information, analyzing knowledge, and positing solutions in the design and planning fields...

; Monitor Regional Competitiveness supports economic development and regional competitiveness initiatives; Monitor Institute consults on strategy for the philanthropy and non-profit sectors; Monitor 360 works on strategy for government and non-governmental agencies; and Monitor Talent, a network of authors, experts, and academics who share ideas about the future of business, science and society. According to Monitor Group, about 85 percent of its revenues come from repeat clients.

Several authors affiliated with the firm have written business consulting books related to Monitor's work, including Competitive Strategy: Techniques for Analyzing Industries and Competitors, by Michael Porter; Knowledge for Action: A Guide to Overcoming Barriers to Organizational Change, by Chris Argyris
Chris Argyris
-Bibliography:* Chris Argyris: Personality and Organization, 1957* Chris Argyris: Some Limitations of the Case Method: Experiences in a Management Development Program.” Academy of Management Review 5: 291–298, 1980...

; A Theory of the Firm: Governance, Residual Claims and Organizational Forms, by Michael C. Jensen
Michael Jensen
Michael Cole "Mike" Jensen is an American economist working in the area of financial economics. He is currently the managing director in charge of organizational strategy at Monitor Group, a strategy consulting firm, and the Jesse Isidor Straus Professor of Business Administration, Emeritus at...

; The Strategy and Tactics of Pricing: A Guide to Growing More Profitably, by Thomas T. Nagle, John E. Hogan and Joseph Zale; and The Art of the Long View: Paths to Strategic Insight for Yourself and Your Company by Peter Schwartz
Peter Schwartz (futurist)
Peter Schwartz is a futurist, author, and cofounder of the Global Business Network , an elite corporate strategy firm, specializing in future-think and scenario planning...

.

In 2008, the Corporation for National and Community Service honored Monitor for outstanding
pro bono
service for its 10-year partnership with and providing consulting resources for New Profit Inc.,
a national venture philanthropy fund, as well as its consulting work through Monitor Institute. More than 250 Monitor Group consultants have participated in projects supporting New Profit and its portfolio organizations.

Monitor was hit by the 2008 economic crisis. In September 2008 the company laid off nearly 20% of its workforce and closed several small offices. According to co-founder Joe Fuller, 2008 revenue was up on the previous year, but he stated that Monitor continued to anticipate "a demanding and tough market in the short term". Monitor also operated a research captive called Grail Research which was sold to Integreon in 2010, which is a member company of the Ayala Corporation
Ayala Corporation
Ayala Corporation is a holding company for the diversified interests of the Ayala Group. Founded in the Philippines by the Spanish and German Ayala, Roxas, and Zobel families during colonial rule, it is the country's oldest and largest conglomerate...


Competitors

Monitor’s main competitors in the high-level strategy consulting market are McKinsey & Company
McKinsey & Company
McKinsey & Company, Inc. is a global management consulting firm that focuses on solving issues of concern to senior management. McKinsey serves as an adviser to many businesses, governments, and institutions...

, The Boston Consulting Group, Booz & Company
Booz & Company
Booz & Company is a global management consulting firm established in the United States in 1914. It is recognized as one of the most prestigious management consulting firms in the world and one of the best consulting firms to work for by Consulting Magazine...

, and Bain & Company
Bain & Company
Bain & Company is a global management consulting firm headquartered in Boston, Massachusetts. Bain is considered one of the most prestigious consulting firms in the world, with 47 offices in 30 countries and over 5,500 professionals on staff globally...

.

Clients

Monitor Group does not disclose its list of clients. Even when discussing clients in-house, Monitor uses acronyms to protect client's identities, a mark of Monitor's hyper-confidentiality. Some engagements that have appeared in the press due to their public nature include a major initiative with the Libyan government and an organizational effort with the University of California
University of California
The University of California is a public university system in the U.S. state of California. Under the California Master Plan for Higher Education, the University of California is a part of the state's three-tier public higher education system, which also includes the California State University...

.

Reputation

Monitor has been featured in numerous publications for the quality of its learning- and feedback-oriented culture, as well as its collegial workplace morale. The company was chosen as one of “10 Best Firms to Work For” by the Consulting Magazine in three of the last ten years that the list was compiled (2002, 2006, and 2008) and was ranked 6th in the 2010 “50 Most Prestigious Consulting Firms” ranking by Vault Guide. According to editor-in-chief of Consulting Magazine, Jack Sweeney, Monitor Group is "well-known for being different".

Recruiting

Monitor Group recruits both at MBA and undergraduate levels, including online recruiting, for the "consultant" position, the title given to all of Monitor's professional staff. Monitor's candidates typically come from top Ivy League schools and their international equivalents, liberal arts colleges and business schools across the world. Only around 2% of the undergraduate applicant pool receives offers.

Work for Muammar Gaddafi's regime in Libya

Monitor was first hired by the Muammar Gaddafi
Muammar Gaddafi
Muammar Muhammad Abu Minyar Gaddafi or "September 1942" 20 October 2011), commonly known as Muammar Gaddafi or Colonel Gaddafi, was the official ruler of the Libyan Arab Republic from 1969 to 1977 and then the "Brother Leader" of the Libyan Arab Jamahiriya from 1977 to 2011.He seized power in a...

-led Libyan government in 2005 to assess the state of Libya’s economy, develop plans for economic modernization and reform of the banking system, and train leaders from different sectors of society. The work did not involve any wider political reforms in the North African nation. According to a 2007 memo from Monitor to Libya's intelligence chief which was subsequently obtained by the National Conference for the Libyan Opposition
National Conference for the Libyan Opposition
The National Conference for the Libyan Opposition is a Libyan opposition organization whose stated goal is bringing "an end to tyranny and the establishment of a constitutional and democratic legitimacy" to Libya...

 and posted on the internet in 2009, Monitor entered into further contracts with the Libyan regime in 2006 which were worth at least $3m (£1.8m) per year plus expenses. According to the memo these contracts were for a campaign to "enhance international understanding and appreciation of Libya... emphasize the emergence of the new Libya... [and] introduce Muammar Qadhafi as a thinker and intellectual." In connection with these contracts Monitor engaged and flew to Libya several leading Western academics, including Anthony Giddens of the London School of Economics
London School of Economics
The London School of Economics and Political Science is a public research university specialised in the social sciences located in London, United Kingdom, and a constituent college of the federal University of London...

 (LSE), Joseph Nye
Joseph Nye
Joseph Samuel Nye, Jr. is the co-founder, along with Robert Keohane, of the international relations theory neoliberalism, developed in their 1977 book Power and Interdependence. Together with Keohane, he developed the concepts of asymmetrical and complex interdependence...

 of Harvard’s
Harvard University
Harvard University is a private Ivy League university located in Cambridge, Massachusetts, United States, established in 1636 by the Massachusetts legislature. Harvard is the oldest institution of higher learning in the United States and the first corporation chartered in the country...

 Kennedy School
John F. Kennedy School of Government
The John F. Kennedy School of Government at Harvard University is a public policy and public administration school, and one of Harvard's graduate and professional schools...

, Benjamin Barber
Benjamin Barber
Benjamin R. Barber is an American political theorist and author perhaps best known for his 1996 bestseller, Jihad vs. McWorld.-Career:...

 of Rutgers University
Rutgers University
Rutgers, The State University of New Jersey , is the largest institution for higher education in New Jersey, United States. It was originally chartered as Queen's College in 1766. It is the eighth-oldest college in the United States and one of the nine Colonial colleges founded before the American...

 and Michael Porter
Michael Porter
Michael Eugene Porter is the Bishop William Lawrence University Professor at Harvard Business School. He is a leading authority on company strategy and the competitiveness of nations and regions. Michael Porter’s work is recognized in many governments, corporations and academic circles globally...

. Monitor also provided research support for a doctoral thesis which Gaddafi's son, Saif al-Islam Gaddafi, submitted to the LSE. During this period Monitor also proposed a separate project to write a book for a fee of $2.45 million, to be published in Gaddafi's name and which would "allow the reader to hear Gaddafi elaborate, in his own words and in conversation with renowned international experts, his core ideas on individual freedom, direct democracy vs. representative democracy, [and] the role of state and religion". The book was never completed and Monitor later stated that the project had been a "serious mistake on our part".

Monitor's work for the Libyan government, and its hiring of academics in connection with it, became the subject of increasing scrutiny and controversy after Gaddafi’s forces attacked anti-government protesters in February 2011. Questions arose about whether Monitor should have registered as a foreign lobbyist under the Foreign Agents Registration Act
Foreign Agents Registration Act
The Foreign Agents Registration Act is a United States law passed in 1938 requiring that agents representing the interests of foreign powers be properly identified to the American public. The act was passed in response to German propaganda in the lead-up to World War II...

 (FARA) in connection with its work in Libya. During this time details also came to public notice of the role which Monitor had played in the writing of Saif Gaddafi's thesis submitted to the LSE. This, combined with public exposure of wider connections between the LSE and Libya
LSE Libya Links
The affair of the LSE Libya Links refers to the various connections that existed between the London School of Economics and Political Science and the Libyan government and its leader Muammar Gaddafi and his son Saif al-Islam Gaddafi. The NGO Gaddafi Foundation pledged to donate £1.5 million over...

, resulted in the resignation of its director, Howard Davies. In March 2011, Monitor announced that it had launched an internal investigation into its work for the Libyan government. In May 2011, Monitor announced it would register some of its past work in Libya with the U.S. Department of Justice
United States Department of Justice
The United States Department of Justice , is the United States federal executive department responsible for the enforcement of the law and administration of justice, equivalent to the justice or interior ministries of other countries.The Department is led by the Attorney General, who is nominated...

 in accordance with FARA. Around the same time, Mark Fuller, Monitor Group's founder, chairman, and CEO, announced his resignation, which, according to Monitor executives, had been planned for several months. The company said it would also register for work with Jordan
Jordan
Jordan , officially the Hashemite Kingdom of Jordan , Al-Mamlaka al-Urduniyya al-Hashemiyya) is a kingdom on the East Bank of the River Jordan. The country borders Saudi Arabia to the east and south-east, Iraq to the north-east, Syria to the north and the West Bank and Israel to the west, sharing...

.

Notable current and former employees

  • Ian Smith
    Ian Smith
    Ian Douglas Smith GCLM ID was a politician active in the government of Southern Rhodesia, the Federation of Rhodesia and Nyasaland, Rhodesia, Zimbabwe Rhodesia and Zimbabwe from 1948 to 1987, most notably serving as Prime Minister of Rhodesia from 13 April 1964 to 1 June 1979...

     - Former Chief Executive Officer, Reed Elsevier
    Reed Elsevier
    Reed Elsevier is a publisher and information provider operating in the science, medical, legal, risk and business sectors. It is listed on several of the world's major stock exchanges. It is a FTSE 100 and FT500 Global company...

  • Chris Argyris
    Chris Argyris
    -Bibliography:* Chris Argyris: Personality and Organization, 1957* Chris Argyris: Some Limitations of the Case Method: Experiences in a Management Development Program.” Academy of Management Review 5: 291–298, 1980...

     - Professor Emeritus at Harvard Business School
    Harvard Business School
    Harvard Business School is the graduate business school of Harvard University in Boston, Massachusetts, United States and is widely recognized as one of the top business schools in the world. The school offers the world's largest full-time MBA program, doctoral programs, and many executive...

    , known for his seminal work on "Learning Organizations"
  • Rahul Gandhi
    Rahul Gandhi
    Rahul Gandhi is an Indian politician and member of the parliament of India, representing the Amethi constituency. His political party is the Indian National Congress.-Early life and career:...

     - Son of Rajiv Gandhi
    Rajiv Gandhi
    Rajiv Ratna Gandhi was the sixth Prime Minister of India . He took office after his mother's assassination on 31 October 1984; he himself was assassinated on 21 May 1991. He became the youngest Prime Minister of India when he took office at the age of 40.Rajiv Gandhi was the elder son of Indira...

     and Sonia Gandhi
    Sonia Gandhi
    Sonia Gandhi is an Italian-born Indian politician and the President of the Indian National Congress, one of the major political parties of India. She is the widow of former Prime Minister of India, Rajiv Gandhi...

    ; General Secretary of the Indian National Congress
    Indian National Congress
    The Indian National Congress is one of the two major political parties in India, the other being the Bharatiya Janata Party. It is the largest and one of the oldest democratic political parties in the world. The party's modern liberal platform is largely considered center-left in the Indian...

    ; Member of Parliament (Amethi Constituency), India
  • Richard Dearlove
    Richard Dearlove
    Sir Richard Billing Dearlove, KCMG, OBE was head of the British Secret Intelligence Service from 1999 until 6 May 2004.-Career:...

     - Head of the British Secret Intelligence Service
  • Jeremy Gutsche
    Jeremy Gutsche
    Jeremy Gutsche is a Canadian innovation expert, author, "one of North America's most requested keynote speakers", co-host of Trend Hunter TV and founder of TrendHunter.com. He is most well known for his role at TrendHunter.com, described by The Independent as "the world's biggest online cool...

     - Founder of TrendHunter.com, the world's largest network for trend spotting and innovation
  • Andrew Heyward
    Andrew Heyward
    Andrew Heyward is a former President of CBS News, serving from January 1996 until early November 2005. Currently, he is a Senior Advisor to Marketspace LLC, Monitor Group's digital media practice, where he works with clients to create and strengthen original online content, make more effective use...

     - Nationally recognized media expert and Senior Advisor to Marketspace LLC; former President of CBS News
    CBS News
    CBS News is the news division of American television and radio network CBS. The current chairman is Jeff Fager who is also the executive producer of 60 Minutes, while the current president of CBS News is David Rhodes. CBS News' flagship program is the CBS Evening News, hosted by the network's main...

  • Matthew Le Merle
    Matthew Le Merle
    Matthew Le Merle is a Partner at Booz & Company, a leading global management consulting firm, helping the world's top businesses, governments, and other institutions....

     - Chairman of the Advisory Board Shanshan Group and Yurun Group
    Yurun Group
    Yurun Group Limited is the largest meat supplier in Mainland China. It is headquartered in Nanjing, Jiangsu. It operates in two segments, chilled meat and frozen meat, and processed meat products, which are marketed under its brand names of Yurun, Furun, Wangrun and Popular Meat Packing.It was...

     - two of China's largest companies.
  • Roger Martin
    Roger Martin
    Roger Martin is Dean of the Rotman School of Management at the University of Toronto and an author of several business books. Martin has originated several important business concepts in use today, including integrative thinking...

     - Dean, Rotman School of Management
    Rotman School of Management
    The Joseph L. Rotman School of Management commonly known as Rotman School of Management is the University of Toronto's business school, located in St. George Street in Downtown Toronto. The school, named after Joseph L...

     and Director, The Skoll Foundation, Research in Motion
    Research In Motion
    Research In Motion Limited or RIM is a Canadian multinational telecommunications company headquartered in Waterloo, Ontario, Canada that designs, manufactures and markets wireless solutions for the worldwide mobile communications market...

    , and Thomson Reuters
    Thomson Reuters
    Thomson Reuters Corporation is a provider of information for the world's businesses and professionals and is created by the Thomson Corporation's purchase of Reuters Group on 17 April 2008. Thomson Reuters is headquartered at 3 Times Square, New York City, USA...

  • John Moore, Baron Moore of Lower Marsh
    John Moore, Baron Moore of Lower Marsh
    John Edward Michael Moore, Baron Moore of Lower Marsh PC is a British politician who was Member of Parliament for Croydon Central from February 1974 until 1992. During the Premiership of Margaret Thatcher he enjoyed a meteoric rise through the ranks of government which culminated in him serving as...

     - Former Member of Parliament and UK Cabinet Member and Chairman, Rolls Royce plc
  • Michael Porter
    Michael Porter
    Michael Eugene Porter is the Bishop William Lawrence University Professor at Harvard Business School. He is a leading authority on company strategy and the competitiveness of nations and regions. Michael Porter’s work is recognized in many governments, corporations and academic circles globally...

     - Academic, Harvard Business School
    Harvard Business School
    Harvard Business School is the graduate business school of Harvard University in Boston, Massachusetts, United States and is widely recognized as one of the top business schools in the world. The school offers the world's largest full-time MBA program, doctoral programs, and many executive...

    ; leading authority on competitive strategy and international competitiveness
  • Jeffrey Rayport
    Jeffrey Rayport
    Jeffrey F. Rayport is a consultant, author, and founder and chairman of Marketspace LLC, a strategic advisory practice that works with leading companies to reinvent how they interact with and relate to customers...

     - Founder and chairman of Monitor's digital strategy practice, Marketspace LLC; former Harvard Business School
    Harvard Business School
    Harvard Business School is the graduate business school of Harvard University in Boston, Massachusetts, United States and is widely recognized as one of the top business schools in the world. The school offers the world's largest full-time MBA program, doctoral programs, and many executive...

     Professor and Author; Director, Monster Worldwide
  • Peter Schwartz
    Peter Schwartz (futurist)
    Peter Schwartz is a futurist, author, and cofounder of the Global Business Network , an elite corporate strategy firm, specializing in future-think and scenario planning...

     - Futurist; Co-founder and Chairman of Global Business Network
    Global Business Network
    Global Business Network, or GBN, is a strategy consulting firm and member of Monitor Group, that helps businesses, NGOs, and governments use scenario planning to plan for multiple possible futures....

  • Stewart Brand
    Stewart Brand
    Stewart Brand is an American writer, best known as editor of the Whole Earth Catalog. He founded a number of organizations including The WELL, the Global Business Network, and the Long Now Foundation...

     - Futurist; Co-founder of Global Business Network
    Global Business Network
    Global Business Network, or GBN, is a strategy consulting firm and member of Monitor Group, that helps businesses, NGOs, and governments use scenario planning to plan for multiple possible futures....


External links

The source of this article is wikipedia, the free encyclopedia.  The text of this article is licensed under the GFDL.
 
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