Jon V. Ferrara
Encyclopedia
Jon V. Ferrara is an American entrepreneur and the founder of Nimble LLC, his most recent venture. Ferrara is best known as the co-founder of GoldMine
Software Corp, one of the early pioneers in the Sales Force Automation (SFA) and Customer Relationship Management
(CRM) software categories for Small to Medium sized Businesses (SMBs).
His company GoldMine
Software, ranked #154 on the 1997 Inc. 500, a national "Fast 500" company, swept the computer industry awards. Highlights include being awarded back-to-back-to-back-to-back PC Magazine's "Editor's Choice" (August 1993, August 1995, April 1996 and August 1997).
. It was while working there that Ferrara discovered the need for a solution that would enable his office to work as an effective team by tracking and managing their contacts, prospects, activities, communications and sales forecasts. The idea of a networkable Customer Relationship Management (CRM) tool developed, and a few years later, more than 1.2 million people were managing their business relationships with GoldMine.
GoldMine
GoldMine is a Customer Relationship Management software package, made by FrontRange Solutions. It is a Microsoft Windows program that manages client and prospect contact details as well as interactions with these contacts, such as calls made to and by the contact, emails sent and received and...
Software Corp, one of the early pioneers in the Sales Force Automation (SFA) and Customer Relationship Management
Customer relationship management
Customer relationship management is a widely implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing,...
(CRM) software categories for Small to Medium sized Businesses (SMBs).
Influence/Honors
Ferrara has been recognized for pioneering innovation with honors such as the 1997 Ernst & Young Entrepreneur of the Year.His company GoldMine
GoldMine
GoldMine is a Customer Relationship Management software package, made by FrontRange Solutions. It is a Microsoft Windows program that manages client and prospect contact details as well as interactions with these contacts, such as calls made to and by the contact, emails sent and received and...
Software, ranked #154 on the 1997 Inc. 500, a national "Fast 500" company, swept the computer industry awards. Highlights include being awarded back-to-back-to-back-to-back PC Magazine's "Editor's Choice" (August 1993, August 1995, April 1996 and August 1997).
Career
Prior to founding GoldMine Software, Ferrara was one of the early employees at Banyan VinesBanyan VINES
Banyan VINES was a computer network operating system and the set of computer network protocols it used to talk to client machines on the network. The Banyan company based the VINES operating system on Unix, and the network protocols on the archetypical Xerox XNS stack...
. It was while working there that Ferrara discovered the need for a solution that would enable his office to work as an effective team by tracking and managing their contacts, prospects, activities, communications and sales forecasts. The idea of a networkable Customer Relationship Management (CRM) tool developed, and a few years later, more than 1.2 million people were managing their business relationships with GoldMine.