The ING Group
is a global financial institution
In financial economics, a financial institution is an institution that provides financial services for its clients or members. Probably the most important financial service provided by financial institutions is acting as financial intermediaries...
offering retail banking
Retail banking is banking in which banking institutions execute transactions directly with consumers, rather than corporations or other banks. Services offered include: savings and transactional accounts, mortgages, personal loans, debit cards, credit cards, and so forth.-Types of...
, direct banking, commercial bank
After the implementation of the Glass–Steagall Act, the U.S. Congress required that banks engage only in banking activities, whereas investment banks were limited to capital market activities. As the two no longer have to be under separate ownership under U.S...
ing, investment banking
An investment bank is a financial institution that assists individuals, corporations and governments in raising capital by underwriting and/or acting as the client's agent in the issuance of securities...
, asset management, and insurance
In law and economics, insurance is a form of risk management primarily used to hedge against the risk of a contingent, uncertain loss. Insurance is defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for payment. An insurer is a company selling the...
services. ING is the Dutch member of the Inter-Alpha Group of Banks
The Inter-Alpha Group of Banks was created in 1971 by six European Community banks in order to provide a platform for the regular exchange of ideas and to explore areas for cooperation between its member banks...
, a cooperative consortium of 11 prominent European banks. ING is an abbreviation for
(English: International Netherlands Group).
The Orange Lion
on ING's logo is a play on the Group's Dutch origins
The Principality of Orange was a feudal state in Provence, in the south of modern-day France, on the left bank of the River Rhone north of the city of Avignon....
under the House of Orange-Nassau
The House of Orange-Nassau , a branch of the European House of Nassau, has played a central role in the political life of the Netherlands — and at times in Europe — since William I of Orange organized the Dutch revolt against Spanish rule, which after the Eighty Years' War...
. Like other prominent Anglo-Dutch banking conglomerates (e.g. RBS, ABN AMRO, Barclays, HSBC), ING's earliest roots lie in banking houses that provided financial services to the British/Dutch East India Companies that conducted intercontinental trade across India, SE Asia and China during the 17th, 18th and 19th centuries.
Today, ING is the largest banking/financial services & insurance conglomerate in the world by revenue with current gross receipts exceeding €54 billion ($77 billion) per annum. The Group is also the world's 12th largest corporation by revenue according to the Global Fortune 500
. As of 2009, ING serves over 85 million individual and institutional clients in more than 45 countries, with a worldwide workforce exceeding 100,000.
ING has offices in:
- Czech Republic
- Hong Kong
- South Korea
- United Arab Emirates
- United Kingdom
- United States
The Group's corporate headquarters, ING House
ING House is the headquarters of ING Group at the business district Zuidas of Amsterdam, the Netherlands. It is nicknamed the shoe or the dustbuster . The postmodern design is by Amsterdam based architects Meyer and Van Schooten...
, is located in the business district of Zuidas
The Zuidas is a large, rapidly developing business district in the city of Amsterdam in the Netherlands. The Zuidas is also known as the 'Financial Mile'. It lies between the Amstel river and the turnaround of the ringway A10. The greatest influences for the development of the Zuidas are La...
Amsterdam is the largest city and the capital of the Netherlands. The current position of Amsterdam as capital city of the Kingdom of the Netherlands is governed by the constitution of August 24, 1815 and its successors. Amsterdam has a population of 783,364 within city limits, an urban population...
, Netherlands. It was designed by Roberto Meyer and Jeroen van Schooten and was officially inaugurated on September 16, 2002 by Prince Willem-Alexander of the Netherlands. The light-infused building features a 250-seat auditorium, foyer, restaurant, and library. The building also houses an extensive art collection.
Latin American divestment
In July 2011, ING divested all its Latin American insurance operations to the Colombian
Colombia, officially the Republic of Colombia , is a unitary constitutional republic comprising thirty-two departments. The country is located in northwestern South America, bordered to the east by Venezuela and Brazil; to the south by Ecuador and Peru; to the north by the Caribbean Sea; to the...
insurance group GrupoSura
The Grupo Empresarial Antioqueño also known as Sindicato Antioqueño, is a Colombian conglomerate composed by around 125 companies, most of them based in Antioquia Department....
for $3.85 billion, excluding ING's 36 percent holding in Brazilian
Brazil , officially the Federative Republic of Brazil , is the largest country in South America. It is the world's fifth largest country, both by geographical area and by population with over 192 million people...
insurer Sul America which will be sold at a later date.
The actions are in line with EU demands to split the Group's banking and insurance operations as a condition of Dutch
The Netherlands is a constituent country of the Kingdom of the Netherlands, located mainly in North-West Europe and with several islands in the Caribbean. Mainland Netherlands borders the North Sea to the north and west, Belgium to the south, and Germany to the east, and shares maritime borders...
state aid (see below
Capital injection and repayment
In October 2008, in a move to increase its core Tier 1 capital
Tier 1 capital is the core measure of a bank's financial strength from a regulator's point of view. It is composed of core capital, which consists primarily of common stock and disclosed reserves , but may also include non-redeemable non-cumulative preferred stock...
ratio above 8%, ING Group accepted a capital injection plan from the Dutch Government. The plan will supply €10 billion ($13.5 billion) to the operation, in exchange for securities and veto rights on major operational changes and investments. Wouter Bos
Wouter Jacob Bos is a Dutch management consultant and former politician of the Labour Party . He was Minister of Finance and Deputy Prime Minister in the Cabinet Balkenende IV from February 22, 2007 till February 23, 2010...
, the Dutch Finance Minister at the time, said this was done as a means of fortifying the bank to weather the financial crisis. Management stated that the capital injection shall have no dilutive impact to existing shareholders. As part of the agreement, two government advisers have been appointed to the Supervisory Board of the Group.
In Dec 2009, ING announced that it has completed its planned repurchase of EUR 5 billion of the Core Tier 1 securities issued in November 2008 to the Dutch State and its EUR 7.5 billion rights issue.
ING offers retail banking services in the Netherlands, Belgium, Luxembourg, Poland, Romania, Turkey, India, Thailand and China. Non-retail private banking services are offered in the Netherlands, Belgium, Luxembourg, Switzerland and various countries in Asia and Central Europe.
In the Netherlands, ING is the largest retail bank by market share, holding 40% of current account deposits. ING is followed by Rabobank
Rabobank is a financial services provider with offices worldwide. Their main location is in the Netherlands. They are a global leader in Food and Agri financing and in sustainability-oriented banking...
(30%), ABN AMRO
ABN AMRO Bank N.V. is a Dutch state-owned bank with headquarters in Amsterdam. It was re-established, in its current form, in 2009 following the acquisition and break up of ABN AMRO Group by a banking consortium consisting of Royal Bank of Scotland Group, Santander and Fortis...
(20%), and others (10%).
Outside of the Benelux
The Benelux is an economic union in Western Europe comprising three neighbouring countries, Belgium, the Netherlands, and Luxembourg. These countries are located in northwestern Europe between France and Germany...
, ING's current focus is on Central & Eastern Europe, as well as certain high-growth regions in Asia. In India, ING has a 44% stake in ING Vysya Bank
ING Vysya Bank is a Bangalore-based retail and commercial bank, formed after the ING Group formally merged with Vysya Bank in 2002. This merger marks the first between an Indian bank and a foreign bank.-Early years:...
and is the Indian bank's largest shareholder. In China, ING has a 17% stake in the Bank of Beijing
The Bank of Beijing is a bank based in Beijing, People's Republic of China. Founded on January 8, 1996 as Beijing City Commercial Bank , it adopted its present name in January 2005....
, the largest urban commercial bank in China. In Thailand, ING has a 30% stake in TMB Bank
TMB Bank, formally known as The Thai Military Bank, is one of the largest retail banks in Thailand. It is listed on the Stock Exchange of Thailand on ....
, a universal banking platform with a nationwide network.
is the Group's brand for a branchless direct bank
A direct bank is a bank without any branch network. It offers its financial services by:* Telephone banking* Online banking* Automated teller machines * Mail banking* Mobile banking...
with operations in Australia, Austria, Canada, France, Germany, Italy, Spain, the United Kingdom and the United States. It offers services over the web, phone, ATM or by mail. The service currently focuses on simple interest-bearing savings accounts for retail customers.
ING Direct Canada
ING's history in Canada goes back to 1997 when it founded ING Direct Canada
. As recently as July 2011, ING Direct Canada had over 1.7 million clients, employed over 900 people and had over $37.6 billion in assets. ING Direct Canada has five 'Save Your Money Cafés' in the major cities of Toronto, Montréal, Calgary and Vancouver.
Its products include savings accounts, tax-free savings accounts (TFSAs), mortgages, retirement savings plans (RSPs), guaranteed investments (GICs), mutual funds, business accounts and a no-fee daily checking accounts.
ING Direct Canada is a member of the Canadian Bankers Association
The Canadian Bankers Association is a financial lobbying group that works on behalf of 52 domestic banks, foreign bank subsidiaries and foreign bank branches operating in Canada and their 267,000 employees. The CBA was organized in Montreal in 1891, making it one of Canada’s oldest interest...
and registered member with the Canada Deposit Insurance Corporation
-External links:*** Official CDIC site*...
, a federal agency insuring deposits of all Canada's chartered banks. ING Direct Canada operates as Banking Institution #614, Transit #00152.
As of February 2009, ING Canada (the insurance arm) is no longer a subsidiary of ING Group. ING Group's 70% equity interest was spun off for $2.2 billion. The company (which has an 11% share of Canada's property and casualty insurance market) was then renamed Intact Financial Corporation
Intact Financial Corporation ' is a Canadian insurance company; formerly the ING Group subsidiary ING Canada. It is Canada's leading provider of property and casualty insurance...
in May 2009. ING Group still operates ING Bank of Canada, also known as ING Direct Canada.
ING Direct United States
was founded in 2000, with its headquarters in Wilmington, Delaware
Wilmington is the largest city in the state of Delaware, United States, and is located at the confluence of the Christina River and Brandywine Creek, near where the Christina flows into the Delaware River. It is the county seat of New Castle County and one of the major cities in the Delaware Valley...
. ING Direct is a member of the Federal Deposit Insurance Corporation
The Federal Deposit Insurance Corporation is a United States government corporation created by the Glass–Steagall Act of 1933. It provides deposit insurance, which guarantees the safety of deposits in member banks, currently up to $250,000 per depositor per bank. , the FDIC insures deposits at...
In September 2007, ING Direct acquired 104,000 customers and FDIC insured assets from a failed virtual bank NetBank
NetBank, formerly named Atlanta Internet Bank and Net.B@nk , was a financial company engaged primarily in retail banking, mortgage banking, business finance and providing ATM and merchant processing services. NetBank was founded in February 1996 and completed its initial public offering of stock...
. Two months later, ING Direct acquired online
Investing online, or self-directed investing, has become the norm for individual investors and traders over the past decade with many, if not all brokers now offering online services with unique trading platforms.-Overview:...
A stock broker or stockbroker is a regulated professional broker who buys and sells shares and other securities through market makers or Agency Only Firms on behalf of investors...
ShareBuilder Corporation, , is a United States based online stock brokerage firm founded in 1996 . It encourages recurring, automatic purchases of shares of stock, ING Mutual Funds and exchange-traded funds...
In June 2011, ING announced an agreement to sell ING Direct USA for a total consideration of $9 billion (EUR 6.3 billion) to Capital One Financial Corporation
Capital One Financial Corp. is a U.S.-based bank holding company specializing in credit cards, home loans, auto loans, banking and savings products...
, a leading US-based financial holding company. Under the terms of the agreement, ING will receive $6.2 billion in cash and $2.8 billion in the form of 55.9 million shares in Capital One. With its pro forma 9.9% stake, ING will become the largest single shareholder in Capital One. The sale of ING Direct USA to Capital One is expected to close in the fourth quarter of 2011 and is subject to regulatory consent. After closing, ING has the right to be represented by one member of the Board of Directors
A board of directors is a body of elected or appointed members who jointly oversee the activities of a company or organization. Other names include board of governors, board of managers, board of regents, board of trustees, and board of visitors...
of Capital One.
ING Direct UK
ING Direct began operations in the UK in May 2003 and has over one million customers. Operations are based in Reading
Reading is a large town and unitary authority area in England. It is located in the Thames Valley at the confluence of the River Thames and River Kennet, and on both the Great Western Main Line railway and the M4 motorway, some west of London....
, where the company head office is situated as well as an office based in the city of Cardiff
Cardiff is the capital, largest city and most populous county of Wales and the 10th largest city in the United Kingdom. The city is Wales' chief commercial centre, the base for most national cultural and sporting institutions, the Welsh national media, and the seat of the National Assembly for...
. The bank markets itself as offering good customer service and high interest rates, which are usually higher than its high street competitors, but not always top of comparison tables. The bank has picked up awards for its customer services and mortgage product in 2008 and 2009.
On October 8, 2008, ING purchased the savings accounts of the collapsed Icelandic bank, Kaupthing Singer & Friedlander
Kaupthing Singer & Friedlander is a financial services provider offering corporate and investment banking services to small and medium-sized companies, as well as wealth management services for high net worth clients. Primary areas of activity are treasury, investment management, capital markets...
, the UK Treasury used the Banking (Special Provisions) Act 2008
The Banking Act 2008 is an Act of the Parliament of the United Kingdom that entered into force on the 21 February 2008 in order to enable the UK government to nationalise high-street banks under emergency circumstances by secondary legislation...
to transfer the Kaupthing Edge deposit business to ING Direct. Through this, ING Direct took over responsibility for £2.5 billion of deposits of 160,000 UK customers with the Icelandic bank Kaupthing Edge. Some customers were dissatisfied after ING lowered the exceptional high rate the collapsed Kaupthing was previously paying.
ING Directs products in the UK include Savings Accounts, Cash ISAs, Mortgages and Home insurance
Home insurance, also commonly called hazard insurance or homeowner's insurance , is the type of property insurance that covers private homes...
ING Direct Australia
ING Direct Australia was established in 1999 and is headquartered in Sydney, offering banking online and via telephone.
The company's operations are regulated by the Australian Prudential Regulation Authority
The Australian Prudential Regulation Authority is a statutory authority and the prudential regulator of the Australian financial services industry.-Regulatory scope:...
and the Australian Securities and Investments Commission
The Australian Securities & Investments Commission is an independent Australian government body that acts as Australia's corporate regulator...
, Federal Government regulators. ING Direct is a division of ING Bank (Australia).
In October 2008, ING Direct suffered a $749 million outflow of deposit funds. There had been some confusion as to whether or not the Australian Government's guarantee over funds on deposit applied to deposits up to $1 million with ING DIRECT Australia. Once it was confirmed that the Guarantee did apply to ING DIRECT Australia, outflows that had been solely attributed to this situation slowed and deposits returned.
Its products in Australia include Transaction accounts, Savings accounts, Business accounts, Term deposits and Home loans.
ING Commercial Banking provides banking and financial services to corporations and other institutions. The primary geographic focus of the commercial banking business is the Netherlands, Belgium, Poland and Romania, where it offers a full range of products, from cash management to corporate finance. Elsewhere, it takes a more selective approach to clients and products.
ING Commercial Banking was strengthened in 1995, when ING took over Barings Bank. This acquisition increased the brand recognition of ING around the world and strengthened its Commercial Banking presence in the emerging markets. Following the acquisition and up until 2004, ING's investment banking division was called ING Barings, at which point it severed its ties with the Barings name and combined with ING's other commercial banking operations. However, the top floor of ING's London office is still home to the Baring Art Collection, and the Baring Foundation, a charitable foundation.
Commercial Banking is divided into a number of sub-divisions, including Structured Finance, Financial Markets, and Corporate Finance.
ING's Corporate Finance department advises businesses on important corporate transactions, including mergers and acquisitions, initial public offerings, secondary offerings, share buy-backs and management buy-outs. The division is headed jointly by Maurits Duynstee (Head of Corporate Finance, Continental Western Europe) and Pierre Chabrelie (Head of Corporate Finance, UK and CEE). The bank has advised on a number of recent high-profile European transactions including satellite navigation manufacturer TomTom
TomTom NV is a Dutch manufacturer of automotive navigation systems, including both stand-alone units and software for personal digital assistants and mobile telephones. It is the leading manufacturer of navigation systems in Europe. TomTom's customer service is located in Amsterdam, Netherlands...
in a €359m rights issue, energy supplier Nuon
Nuon is a Dutch utility company. It belongs to the group of Vattenfall.Nuon produces, sells and delivers electricity, gas, heat and additional services. The company is active in the Netherlands, Belgium and Germany and has more than 2.7 million customers. With over 10,000 employees in 2005 it...
in its €8.5bn sale to Vattenfall
Vattenfall is a Swedish power company. The name Vattenfall is Swedish for waterfall, and is an abbreviation of its original name, Royal Waterfall Board...
, and printer-maker Océ
Océ N.V. is a Netherlands-based company that develops, manufactures and sells printing and copying hardware and related software. The offering includes office printing and copying systems; production printers and wide format printing systems for both technical documentation and color display...
in its €1.3bn merger with Canon. ING was the leading advisor in the Dutch M&A league tables in 2009.
ING Corporate finance has a strong presence in Russia and Central and Eastern Europe. In 2009 ING advised Mobile TeleSystems OJSC (MTS), Russia's largest mobile operator, in its acquisition of a 51% stake in Comstar UTS for USD 1.27bn, and Russia-focussed oil producer, Exillon Energy
Exillon Energy plc is a Russian oil exploration company. It is listed on the London Stock Exchange.-History:The Company was established by Maksat Arip, a Kazakh businessman, in January 2009 when he acquired assets in the West Siberia Region of Russia with an exploration history dating back to 1971...
on its USD 100m IPO.
ING's insurance business operates throughout America, Asia and Europe.
In 2009, ING announced plans to separate its insurance business from its main banking operations through two IPO's. Analysts estimate that the insurance arm is worth up to €16 billion.
ING Investment Management
ING Investment Management is the principal asset manager of the Group and a leading global asset manager. Against the background of the Group realizing its global ambitions, ING Investment Management has also expanded across borders. Today, it is active in 33 countries, including some of the world’s fastest-growing economies, such as China, India, Brazil and many Eastern European nations. ING Investment Management operates along regional lines with centers of expertise in Europe, the Americas and Asia-Pacific.
ING Investment Management provides a comprehensive range of investment solutions and services to clients and partners. It manages assets for institutional clients, fund distributors and ING labels, with approximately €326 billion in AUM. Over 3,200 professionals manage client funds globally.
ING sponsors a variety of sporting events and artistic exhibitions throughout the world.
For several years, ING has been the title sponsor of various marathons including the New York City Marathon
The New York City Marathon is a major annual marathon that courses through the five boroughs of New York City. It is one of the largest marathons in the world, with 45,103 finishers in 2010...
, the Miami Marathon
The ING Miami Marathon is an annual marathon sporting event hosted by the cities of Miami and Miami Beach, Florida, as well as the county of Miami-Dade...
, the Georgia Marathon
The Georgia Marathon is an annual marathon held in Atlanta, Georgia beginning in 2007....
, the Hartford Marathon
The Hartford Marathon is a major annual marathon. In 2009 it had over 2,300 full marathon runners....
, the Philadelphia Distance Run and San Francisco's Bay to Breakers
The Bay to Breakers is an annual footrace which takes place in San Francisco, California on the third Sunday of May. The name reflects the fact that the race starts at the northeast end of the downtown area a few blocks from The Embarcadero and runs west through the city to finish at the Great...
ING is a major global sponsor of football/soccer, sponsoring the Royal Dutch Football Association
The Royal Dutch Football Association is the governing body of football in the Netherlands. It organises the main Dutch football leagues , the amateur leagues, the KNVB Cup, and the Dutch national football team. It is based in the municipality of Zeist.The KNVB came into being on 8 December 1889...
and the Asian Football Confederation (AFC)
The Asian Football Confederation is the governing body of association football in Asia. It has 46 member countries, mostly located on the Asian continent. However, due to the disputed boundary of Europe and Asia, nations such as Russia and Turkey which are located mostly in geographic Asia are...
ING was the title sponsor of the Renault Formula One team from the 2007 season
The 2007 Formula One season was the 58th season of FIA Formula One motor racing. It featured the 2007 FIA Formula One World Championship, which began on 18 March and ended on 21 October after seventeen events. The Drivers' Championship was won by Ferrari driver Kimi Räikkönen by one point at the...
to the 2009 season
The 2009 Formula One season was the 60th FIA Formula One World Championship season. The season took place over 17 rounds, and started with the on 29 March 2009. It ended on 1 November 2009 with the inaugural ....
. It was also the title sponsor of the Australian Grand Prix
The Australian Grand Prix is a motor race held annually and is held to be the pinnacle of motor racing in Australia. The Grand Prix is the oldest surviving motor racing competition held in Australia having been held 76 times since it was first run at Phillip Island in 1928. Since 1985 the race has...
and Belgian Grand Prix
The Belgian Grand Prix is an automobile race, part of the Formula One World Championship....
, the Hungarian Grand Prix
The first Hungarian Grand Prix was held on June 21, 1936 over a track laid out in Népliget, a park in Budapest. The Mercedes-Benz, Auto Union, and Ferrari teams all sent three cars and the event drew a very large crowd...
, and the Turkish Grand Prix
The Turkish Grand Prix is a Formula One motor race that was first held on August 21, 2005 as part of the 2005 Formula One season. It is held at the newly built Istanbul Park Circuit, constructed by famous German civil engineer Hermann Tilke...
. ING ended its sponsorship of Renault in part due to a reduction in advertising spending, and in part due to controversy surrounding the Renault Formula One team
The Renault Formula One crash controversy, dubbed Crashgate by some in the media, is a sporting scandal perpetrated by the Renault F1 team who ordered Nelson Piquet, Jr...
ING's sponsorships in the arts include the Dutch National Museum in Amsterdam (the Rijksmuseum), the New York Museum of Modern Art
The Museum of Modern Art is an art museum in Midtown Manhattan in New York City, on 53rd Street, between Fifth and Sixth Avenues. It has been important in developing and collecting modernist art, and is often identified as the most influential museum of modern art in the world...
, and also the Royal Concertgebouw Orchestra
The Royal Concertgebouw Orchestra is a symphony orchestra of the Netherlands, based at the Concertgebouw in Amsterdam. In 1988, Queen Beatrix of the Netherlands conferred the "Royal" title upon the orchestra...
. ING also owns and houses a number of proprietary art collections located in Belgium, Mexico, the Netherlands, Poland and the United Kingdom.
- European Financial Services Roundtable
The European Financial Services Roundtable is a European organization, located in Brussels, Belgium, of financial service companies to provide a voice on policies of the European Union related to financial matters...
- Inter-Alpha Group of Banks
The Inter-Alpha Group of Banks was created in 1971 by six European Community banks in order to provide a platform for the regular exchange of ideas and to explore areas for cooperation between its member banks...