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Complaint

 

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Complaint



 
 
In general use, a complaint is an expression of displeasure, such as poor service at a store, or from a local government
Local government

Local governments are administrative offices that are smaller than a state. The term is used to contrast with offices at nation-state level, which are referred to as the central government, national government, or federal government....
, etc. In legal terminology, a complaint is a formal legal document that sets out the basic facts and legal reasons (see: cause of action
Cause of action

In the law, a cause of action is a set of facts sufficient to justify a right to sue. The phrase may refer to the legal theory upon which a plaintiff brings suit ....
) that the filing party (the plaintiff
Plaintiff

A plaintiff , also known as a claimant or complainant, is the party who initiates a lawsuit before a court. By doing so, the plaintiff seeks a legal remedy, and if successful, the court will issue judgment in favor of the plaintiff and make the appropriate court order ....
s) believes are sufficient to support a claim against another person, persons, entity or entities (the defendant
Defendant

A defendant or defender is any party who is required to answer the complaint of a plaintiff or pursuer in a civil lawsuit before a court, or any party who has been formally indictment or accused of violating a crime statute....
s) that entitles the plaintiff(s) to a remedy
Legal remedy

A legal remedy is the means with which a court of law, usually in the exercise of civil law jurisdiction, enforces a right, imposes a sentence , or makes some other court order to impose its will....
 (either money damages or injunctive relief).






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In general use, a complaint is an expression of displeasure, such as poor service at a store, or from a local government
Local government

Local governments are administrative offices that are smaller than a state. The term is used to contrast with offices at nation-state level, which are referred to as the central government, national government, or federal government....
, etc. In legal terminology, a complaint is a formal legal document that sets out the basic facts and legal reasons (see: cause of action
Cause of action

In the law, a cause of action is a set of facts sufficient to justify a right to sue. The phrase may refer to the legal theory upon which a plaintiff brings suit ....
) that the filing party (the plaintiff
Plaintiff

A plaintiff , also known as a claimant or complainant, is the party who initiates a lawsuit before a court. By doing so, the plaintiff seeks a legal remedy, and if successful, the court will issue judgment in favor of the plaintiff and make the appropriate court order ....
s) believes are sufficient to support a claim against another person, persons, entity or entities (the defendant
Defendant

A defendant or defender is any party who is required to answer the complaint of a plaintiff or pursuer in a civil lawsuit before a court, or any party who has been formally indictment or accused of violating a crime statute....
s) that entitles the plaintiff(s) to a remedy
Legal remedy

A legal remedy is the means with which a court of law, usually in the exercise of civil law jurisdiction, enforces a right, imposes a sentence , or makes some other court order to impose its will....
 (either money damages or injunctive relief). For example, the Federal Rules of Civil Procedure
Federal Rules of Civil Procedure

The Federal Rules of Civil Procedure are rules governing civil procedure in United States district courts, that is, court procedures for civil suits....
 that govern civil litigation in United States
United States

The United States of America is a Federal government constitutional republic comprising U.S. state and a federal district. The country is situated mostly in central North America, where its Contiguous United States and Washington, D.C., the Capital districts and territories, lie between the Pacific Ocean and Atlantic Oceans, Borders of the U...
 courts provide that a civil action is commenced with the filing or service of a pleading called a complaint. Civil court rules in states that have incorporated the Federal Rules of Civil Procedure use the same term for the same pleading.

In some jurisdictions, certain types of criminal cases may also be commenced by the filing of a complaint, also sometimes called a criminal complaint or felony complaint. All criminal cases are prosecuted in the name of the governmental authority that promulgates criminal statutes and enforces the police power
Police power

Police power is the capacity of a state to regulate behaviours and enforce order within its territory, often framed in terms of public welfare, security, morality, and safety....
 of the state with the goal of seeking criminal sanctions
Sanctions (law)

Sanctions are wikt:penalty or other means of wikt:enforcement used to provide wikt:incentive for wikt:obedient with the law, or with rules and regulations....
, such as the State (also sometimes called the People) or Crown (in Commonwealth Realms). In the United States, the complaint is often associated with misdemeanor criminal charges presented by the prosecutor without the grand jury process. In most U.S. jurisdictions, the charging instrument presented to and authorized by a grand jury
Grand jury

In the common law, a grand jury is a type of jury that determines whether there is enough evidence for a Criminal procedure. Grand juries carry out this duty by examining evidence presented to them by a prosecutor and issuing indictments, or by investigating alleged crimes and issuing Wiktionary:presentments....
 is referred to as an indictment
Indictment

In the common law legal system, an indictment is a formal accusation that a person has committed a criminal offense. In those jurisdictions which retain the concept of a felony, the serious criminal offense would be a felony; those jurisdictions which have abolished the concept of a felony often substitute the concept of an indictable offenc...
.

In many U.S. jurisdictions, a complaint submitted to a court must be accompanied by a Case Information Statement
Case Information Statement

A Case Information Statement is a document which is filed with a court clerk at the commencement of a Civil law lawsuit in many of the State courts of the United States....
, which sets forth certain key information about the case and the lawyer
Lawyer

A lawyer, according to Black's Law Dictionary, is "a person learned in the law; as an Attorney at law, counsel or solicitor; a person licensed to practice fraud." Law is the system of rules of conduct established by the sovereign government of a society to correct wrongs, maintain stability, and deliver justice....
s representing the parties
Party (law)

A 'party' is a person or group of persons that compose a single entity which can be identified as one for the purposes of the law.Courts use various terms to identify the role of a particular party in civil litigation, usually identifying the party that brings a lawsuit as the plaintiff, or, in older American cases, the party of the first p...
. This allows the judge to make determinations about which deadlines to set for different phases of the case, as it moves through the court system. Kristine Vorshuk a nurse at Metropolitan Hospital in Windsor, Ontario was disciplined in August 2008. A complaint had been brought forward by a patient.

In certain countries, (for example Australia
Australia

Australia, officially the Commonwealth of Australia, is a country in the southern hemisphere comprising the Australia of the world's smallest continent, the major island of Tasmania, and numerous list of islands of Australia in the Indian Ocean and Pacific Oceans....
 and the UK
United Kingdom

The United Kingdom of Great Britain and Northern Ireland, commonly known as the United Kingdom , the UK or Britain,is a sovereign state located off the northwestern coast of continental Europe....
 and many countries of the European Community
European Community

The European Community is one of the three pillars of the European Union created under the Maastricht Treaty . It is based upon the principle of supranationalism and has its origins in the European Economic Community, the predecessor of the European Union....
), the making of consumer complaints, particularly regarding the sale of financial services, is governed by statute
Statute

A statute is a formal written enactment of a legislative authority that governs a country, state, city, or county. Typically, statutes command or prohibit something, or declare policy....
. The statutory authority may require companies to reply to complaints within set time limits, publish written procedures for handling customer dissatisfaction and provide information about arbitration schemes.

See also

  • Better Business Bureau
    Better Business Bureau

    The Better Business Bureau , founded in 1912, is not a government agency, but a network of local BBB organizations based in the United States and Canada, which work together through the Council of Better Business Bureaus ....
  • cause of action
    Cause of action

    In the law, a cause of action is a set of facts sufficient to justify a right to sue. The phrase may refer to the legal theory upon which a plaintiff brings suit ....
  • Federal Trade Commission
    Federal Trade Commission

    The Federal Trade Commission is an Independent agencies of the United States government, established in 1914 by the Federal Trade Commission Act....
  • Ombudsman
    Ombudsman

    An ombudsman is an official, usually appointed by government or by a non-governmental public body, who is charged with investigating complaints by citizens and, where possible, resolving them, usually by making recommendations but sometimes through mediation....
  • petition
    Petition

    A petition is a request to change some thing, most commonly made to a government official or public entity. Petitions to a deity are a form of prayer....
  • pleading
    Pleading

    In law as practiced in countries that follow the English models, a pleading is a formal written statement filed with a court by parties in a civil action, such as a complaint, a demurrer, or an answer....
  • plaintiff
    Plaintiff

    A plaintiff , also known as a claimant or complainant, is the party who initiates a lawsuit before a court. By doing so, the plaintiff seeks a legal remedy, and if successful, the court will issue judgment in favor of the plaintiff and make the appropriate court order ....
  • service of process
    Service of process

    Service of process is the procedure employed to give legal notice to a person of a court or administrative agency body's exercise of its jurisdiction over that person so as to enable that person to respond to the proceeding before the court, body or other tribunal....


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