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Business operations



 
 
Business operations are those ongoing recurring activities involved in the running of a business for the purpose of producing value
Value (economics)

The economic value of a good or service has puzzled economists since the beginning of the discipline. First, economists tried to estimate the value of a good to an individual alone, and extend that definition to goods which can be exchanged....
 for the stakeholders. They are contrasted with project management
Project management

Project management is the List of academic disciplines of planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives....
, and consist of business processes
Business process

A business process or business method is a collection of related, structured activities or tasks thatproduce a specific service or product for a particular customer or customers....
. The outcome of business operations is the harvesting of value from assets owned by a business. Assets can be either physical or intangible. An example of value derived from a physical asset like a building is rent.






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Business operations are those ongoing recurring activities involved in the running of a business for the purpose of producing value
Value (economics)

The economic value of a good or service has puzzled economists since the beginning of the discipline. First, economists tried to estimate the value of a good to an individual alone, and extend that definition to goods which can be exchanged....
 for the stakeholders. They are contrasted with project management
Project management

Project management is the List of academic disciplines of planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives....
, and consist of business processes
Business process

A business process or business method is a collection of related, structured activities or tasks thatproduce a specific service or product for a particular customer or customers....
. The outcome of business operations is the harvesting of value from assets owned by a business. Assets can be either physical or intangible. An example of value derived from a physical asset like a building is rent. An example of value derived from an intangible asset like an idea is a royalty. The effort involved in "harvesting" this value is what constitutes business operations.

Business operations encompasses three fundamental management imperatives that collectively aim to maximize value harvested from business assets (this has often been referred to as "sweating the assets"):

  1. Generate recurring income
    Income

    Income, refers to consumption opportunity gained by an entity within a specified time frame, which is generally expressed in monetary terms. However, for households and individuals, "income is the sum of all the wages, salaries, profits, interests payments, rents and other forms of earnings received......
    .
  2. Increase the value of the business assets.
  3. Secure the income and value of the business.


All three imperatives are mutually dependent. The following basic tenets illustrate this interdependency:

  • The more recurring income an asset generates, the more valuable it becomes. For example, the products that sell at the highest volumes and prices are usually considered to be the most valuable products in a business's product portfolio.


  • The more valuable a product becomes the more recurring income it generates. For example, a luxury car can be leased out at a higher rate than a normal car.


  • The intrinsic value and income-generating potential of an asset cannot be realized without a way to secure it. For example, petroleum deposits are worthless unless processes and equipment are developed and employed to extract, refine, and distribute it profitably.


The business model
Business model

A business model is a framework for creating economic, social, and/or other forms of value. The term business model is thus used for a broad range of informal and formal descriptions to represent core aspects of a business, including purpose, offerings, strategies, infrastructure, organizational structures, trading practices, and operat...
 of a business describes the means by which the three management imperatives are achieved. In this sense, business operations is the execution of the business model.

Generating recurring income


This is the most straightforward and well-understood management imperative of business operations. The primary goal of this imperative is to implement a sustained delivery of goods and services to the business's customers at a cost that is less than the funds acquired in exchange for said goods and services -- in short, making a profit.

The funds directly acquired by the business in exchange for the goods and services it delivers is the business's revenue
Revenue

In business, revenue or revenues is income that a corporation receives from its normal business activities, usually from the sale of product to customers....
.

The cost of developing, producing, and delivering these goods and services is the business's expenses.

A business whose revenues are greater than its expenses makes a profit. Such a business is profitable. .

Securing the income and value of the business


  • Desirability or demand for its goods and services
  • Ability of its customers to pay for its goods and services
  • Uniqueness and competitiveness of its business model
  • Control exerted over the quality and efficiency of production activities
  • Public regard for the business as a member of the community


A business that can harvest a significant amount of value from its assets but cannot demonstrate an ability to sustain this effort cannot be considered a viable business.

See also

  • Business process reengineering
    Business process reengineering

    Business process reengineering is, in computer science and management, an approach aiming at improvements by means of elevating Business efficiency and effectiveness of the business process that exist within and across organizations....
  • Operational risk
    Operational risk

    An operational risk is a risk arising from execution of a company's business functions. As such, it is a very broad concept including e.g. fraud risks, legal risks, physical or environmental risks, etc....
  • Operational risk management
    Operational risk management

    The term Operational Risk Management is the oversight of operational risk including the risk of loss resulting from inadequate or failed internal processes and systems, human factors, or from external events....
  • Operations Management
    Operations management

    Operations management is an area of business that is concerned with the production of good quality goods and services, and involves the responsibility of ensuring that business operations are efficient and effective....


External links


de:Betriebslehre it:Operations