Business Express Airlines
Encyclopedia


Business Express Airlines , often referred to simply as Business Express or BizEX was an American regional airline founded as Atlantic Air in 1982. In an effort to appeal with its predominantly business commuter clientele, the airline assumed the Business Express name in 1985. In 1986 Pilgrim Airlines (Groton/New London), which itself had acuired NewAir (New Haven) about a year prior, was acquired by the airline. This opened valuable New York and Washington, D.C. markets. Shortly thereafter, Business Express become one of Delta Air Lines's first Delta Connection
Delta Connection
Delta Connection is the name under which a number of individually owned regional airlines and one wholly owned regional carrier operate short and medium haul routes in association with Delta Air Lines Inc...

 carriers, along with ASA
Atlantic Southeast Airlines
Atlantic Southeast Airlines is an American airline based in the A-Tech Center in College Park, Georgia, flying to 144 destinations as a Delta Connection carrier and, as of February 2010, commenced service as a United Express carrier. It is a wholly owned subsidiary of SkyWest, Inc. ASA operates...

, Comair
Comair
Comair is a wholly owned subsidiary of Delta Air Lines headquartered on the grounds of Cincinnati-Northern Kentucky International Airport in unincorporated Boone County, Kentucky, United States, west of Erlanger, and south of Cincinnati, Ohio...

 and SkyWest Airlines
Skywest Airlines
Skywest Airlines Pty Ltd is a regional airline company based in Perth, Western Australia, Australia; servicing key towns in the state of Western Australia, Darwin, Northern Territory and Melbourne, Victoria; as well as charter flights to Bali, Indonesia....

.

Business Express utilized the FAA designator of "GAA", and the airline code of "HQ". The radio callsign was BizEx. At one point it was headquartered in Westport
Westport, Connecticut
-Neighborhoods:* Saugatuck – around the Westport railroad station near the southwestern corner of the town – a built-up area with some restaurants, stores and offices....

, Connecticut
Connecticut
Connecticut is a state in the New England region of the northeastern United States. It is bordered by Rhode Island to the east, Massachusetts to the north, and the state of New York to the west and the south .Connecticut is named for the Connecticut River, the major U.S. river that approximately...

. In 1995 BizEx was headquartered in Portsmouth
Portsmouth, New Hampshire
Portsmouth is a city in Rockingham County, New Hampshire in the United States. It is the largest city but only the fourth-largest community in the county, with a population of 21,233 at the 2010 census...

, New Hampshire
New Hampshire
New Hampshire is a state in the New England region of the northeastern United States of America. The state was named after the southern English county of Hampshire. It is bordered by Massachusetts to the south, Vermont to the west, Maine and the Atlantic Ocean to the east, and the Canadian...

. Later in its life BizEX was headquartered in Dover
Dover, New Hampshire
Dover is a city in Strafford County, New Hampshire, in the United States of America. The population was 29,987 at the 2010 census, the largest in the New Hampshire Seacoast region...

, New Hampshire
New Hampshire
New Hampshire is a state in the New England region of the northeastern United States of America. The state was named after the southern English county of Hampshire. It is bordered by Massachusetts to the south, Vermont to the west, Maine and the Atlantic Ocean to the east, and the Canadian...

. In 1998 the airline tried to relocate its headquarters and maintenance faciliy to the south side of Portland International Jetport
Portland International Jetport
Portland International Jetport is a public airport located two miles west of the central business district of Portland, in Cumberland County, Maine, United States. It is owned by the city of Portland...

. The airline ultimately did not move its headquarters and maintenance facility.

History

Business Express expanded its existing route structure into Canada in 1989 through the acquisition of Mall Airways
Mall Airways
rightMall Airways was an American regional airline which operated throughout the northeastern United States and eastern Canada from 1973 to 1989. The carrier operated a mixed fleet of Beechcraft 1900, Piper Navajo Chieftains, Beech 99 Airliners, and also occasionally utilized a Beech King Air 90 as...

, a commuter airline based in Albany, New York, with routes to Toronto, Montreal, and Ottawa. In the mid-1990s, the airline negotiated an unconventional second code share agreement with Northwest Airlines, becoming the Northwest Airlink
Northwest Airlink
Northwest Airlink was the trade name of Northwest Airlines' regional airline service, which flew turboprop and regional jet aircraft from Northwest's domestic hubs in Minneapolis, Detroit, and Memphis...

 regional affiliate in New England and Eastern Canada. In September 1997, the branding scheme expanded to include a third partner, American Airlines, affiliated first as American Connection, and later as an integral carrier under the American Eagle
American Eagle Airlines
American Eagle Airlines is a brand name used by American Eagle Airlines, Inc. , based in Fort Worth, Texas, and Executive Airlines based in San Juan, Puerto Rico, in the operation of passenger air service as regional affiliates of American Airlines. All three airlines are wholly owned subsidiaries...

 program. These new affiliations were part of a broader expansion scheme that included longer-range flying beyond the Northeast, enhanced mainline flight bank integration, as well as operation of jet aircraft.

'Fly BEX Jets!'

The jet age arrived at Business Express through acquisition of Pilgrim Airlines in 1986. Through this transaction, the growing airline acquired a single Fokker F-28 aircraft, however chose not to operate the airliner due to profitability concerns. In the mid-1990s, Business Express was the first Delta Connection regional airline to operate jet aircraft, predating deliveries of Canadair and Embraer jets to ASA, Comair, and Skywest. In 1994, the airline obtained five BAe146-200, 69-passenger regional jets from Discovery Airways, and placed an order for twenty new AVRO RJ-70s in the same year. Jet routes included international feeder service to Delta's Trans-Atlantic hub at JFK, with service to Cleveland and Detroit.

Boston jet service included service along the Eastern Seaboard to Baltimore, Norfolk, and Richmond. Although long coveted, Business Express was unable to operate the BAe-146 on the lucrative Boston-Washington National sector due to landing slot restrictions on four-jet aircraft, and a primary reason jet aircraft did not succeed as a significant revenue generator for the airline. In an effort to establish a larger regional identity, Business Express launched the 'Fly BEX Jets' program in 1994 on the BOS-BWI sector. The aggressive marketing scheme offered free round-trip flight vouchers for every round-trip flown on BAe-146 aircraft. The program was popular and heightened awareness, however failed to generate significant revenue.

In the traditional radial approach to route development, Business Express launched service to Milwaukee in 1994, competing directly with Midwest Express. The carrier operated two daily nonstop flights in the marketplace with 70 passenger Avro RJ-70 aircraft, though generated lower than anticipated passenger traffic and suspended the service in January 1995. Apart from its independent Northwest codeshare Minneapolis-Aspen/Snowmass service, Milwaukee was the furthest 'west' the fully integrated BEX system grew. Its severely weather-affected market in the Northeast, Canada, and Upper Midwest made Southern routes both attractive and potentially lucrative. Nevertheless, Business Express was unable to penetrate Southern vacation travel markets due to systems overlap with other Delta Connection carriers in Cincinnati and Atlanta. The airline lacked true 'feed' into one of Delta's largest mainline hubs. Constricted by a fierce operating culture in the Northeast and lack of viable markets, Business Express was unable to identify a consistently profitable market for its jet aircraft. The airline never took delivery of the full AVRO RJ-70 order. BAe146-200s were replaced by five AVRO RJ70s that operated primarily in the JFK-DTW and JFK-CLE markets, as well as BOS-BWI, BOS-ORF, and BOS-RIC markets.

With the jet program launch, a new and fully integrated interiors overhaul was undertaken beginning in 1993. Aircraft seating featured a distinctive gray-on-gray horizontal stripe and red accented fabric. Eventually, all SAAB 340 were outfitted with standard upholstery featured in the BAe 146-200 jets. Although distinctive, the fabric program was replaced by all-leather seating beginning in 1997. SAAB 340 aircraft were redeployed with blue leather seats featuring a slimmer profile and ergonomically advanced design. These aircraft joined the AMR American Eagle fleet with comparable interiors to AMR's existing equipment.

Hub Expansion

Business Express embarked a significant route and fleet expansion beginning in 1993, however its facilities at hub airports Boston Logan, New York LaGuardia, and New York/JFK airports were unable to effectively accommodate the influx in passenger boardings and aircraft movement. In May 1995, Business Express Airlines inaugurated a major expansion and renovation of its primary passenger hub at Boston Logan International Airport. Negotiated as a direct lease with Massport, this long awaited facilities upgrade substantially increased gate and ramp space in the "C" concourse. Enhancements included improved ADA compliance, new airside elevators, upgraded signage, and refurbishment of all passenger lounge areas. Gatehouse expansion allowed the airline to reduce remote bus boardings, whereby 80 percent of the airline's daily departures were serviced directly from the terminal. Service was increased to both Bangor and Portland, Maine utilizing Avro RJ-70 jets and Saab 340 aircraft. Additional round-trip service was added between Boston Logan and Washington National Airport, bringing the total number of roundtrips to five daily, in addition to Delta's three mainline flights. In May 1995, Business Express was Boston's largest airline, operating 158 daily departures.

Operating as Northwest Airlink, Business Express Airlines initiated service to the Aspen/Snowmass from Minneapolis/St. Paul International Airport during the 1995-1996 ski season. The airline offered two daily nonstops utilizing 69-passenger Avro RJ-70 jet aircraft. These flights required seasonal repositioning of dedicated equipment, and were scheduled to coordinate with Northwest Airlines flight banks from their Minneapolis/St. Paul hub.

In November 1998, Business Express Airlines announced service between Presque Isle, Maine's Northern Maine Regional Airport, and Boston Logan commencing with four daily round trip flights.

Purchase by AMR

In December 1998, Business Express Airlines announced that AMR Eagle Holding Corp., a unit of AMR Corporation and parent of American Eagle Airlines
American Eagle Airlines
American Eagle Airlines is a brand name used by American Eagle Airlines, Inc. , based in Fort Worth, Texas, and Executive Airlines based in San Juan, Puerto Rico, in the operation of passenger air service as regional affiliates of American Airlines. All three airlines are wholly owned subsidiaries...

 and Executive Airlines
Executive Airlines
Executive Airlines, Inc. is an airline headquartered in Carolina, Puerto Rico.Executive Airlines operates an extensive inter-island network in the Caribbean and to the Bahamas and the USA in American Eagle colors. Its main base is Luis Muñoz Marín International Airport, San Juan. In addition,...

 would purchase the airline. Business Express had been operating as an American affiliate under the branding of American Connection
AmericanConnection
AmericanConnection is a brand name used by Chautauqua Airlines in the operation of passenger air service as a regional affiliate of American Airlines at its Chicago hub...

 at Boston Logan International Airport for only sixteen months prior to this announcement. All privately held Business Express stock was acquired by AMR Eagle Holding from several shareholders including the Philadelphia-based investment firm Dimeling, Schreiber & Park. Specific terms of the agreement were not disclosed.

The agreement was a lucrative move for American Airlines
American Airlines
American Airlines, Inc. is the world's fourth-largest airline in passenger miles transported and operating revenues. American Airlines is a subsidiary of the AMR Corporation and is headquartered in Fort Worth, Texas adjacent to its largest hub at Dallas/Fort Worth International Airport...

 which like AMR Eagle Holdings was also a subsidiary of AMR Corporation, by offering the mainline
Mainline (flight)
A mainline flight is a flight operated by an airline's main operating unit, rather than by regional alliances, regional code-shares or regional subsidiaries...

 carrier prime gate opportunities and landing slots at Boston Logan, New York LaGuardia, and Washington National airports, plus acquisition of an outstanding order of Embraer ERJ 135
Embraer ERJ 145 family
The Embraer ERJ 145 family is a series of regional jets produced by Embraer, a Brazilian aerospace company. Family members include the ERJ 135 , ERJ 140 , and ERJ 145 , as well as the Legacy business jet and the R-99 family of military aircraft. The ERJ 145 is the largest of the group...

 jets. The airline held twenty firm orders and forty options for Embraer equipment with first deliveries scheduled in August 1999. By late 1999, Business Express began returning its forty-three Saab 340
Saab 340
The Saab 340 is a discontinued Swedish two-engine turboprop aircraft designed and initially produced by a partnership between Saab and Fairchild Aircraft in a 65:35 ratio...

 aircraft, including (twenty-three A models, twenty B models) to their lessor. In late 2000, the airline ceased independent existence when operations were transferred to American Eagle. One of the final flights was a run from the Boston Logan hub to the maintenance base in Bangor, Maine
Bangor, Maine
Bangor is a city in and the county seat of Penobscot County, Maine, United States, and the major commercial and cultural center for eastern and northern Maine...

.
  • Founded as Atlantic Air in 1982.
  • Acquired Pilgrim Airlines in February 1986. (Pilgrim Airlines had, about a year prior, acquired New Haven Airways (dba NewAir).
  • Acquired Mall Airways
    Mall Airways
    rightMall Airways was an American regional airline which operated throughout the northeastern United States and eastern Canada from 1973 to 1989. The carrier operated a mixed fleet of Beechcraft 1900, Piper Navajo Chieftains, Beech 99 Airliners, and also occasionally utilized a Beech King Air 90 as...

     in September 1989.
  • Acquired B1900 and Saab340 Fleet of Brockway Air
    Brockway Air
    Brockway Air was a regional airline, which was formerly known as Air North and originally as Northern Airways.Headquartered in Burlington, VT the airline began operating in the late 1960s under a marketing relationship with Mohawk Airlines, replacing or supplementing Mohawk's service at small...

     in December 1989.
  • Acquired five BAe-146 jet aircraft in 1993 (former Discovery Airways
    Discovery Airways
    Discovery Airways was an airline that provided inter-island service within the state of Hawaii in 1990. Formed in 1989 by former Continental Airlines manager and Mid Pacific Air Director of Marketing Franco Mancassola, the airline operated flights from Honolulu to Kahului, Lihue, and Kona.After...

     Aircraft). These distinctive four-jet aircraft operated in the following city pairs:

New York JFK-Cleveland, New York JFK-Detroit, Boston-Milwaukee, Boston-Norfolk, Boston-Richmond, Boston-Baltimore, Boston-Bangor, Boston-Portland, Boston-Nantucket (seasonal), Baltimore-Nantucket (seasonal)

Former Destinations Served

  • Connecticut
    Connecticut
    Connecticut is a state in the New England region of the northeastern United States. It is bordered by Rhode Island to the east, Massachusetts to the north, and the state of New York to the west and the south .Connecticut is named for the Connecticut River, the major U.S. river that approximately...

    • Bridgeport
      Bridgeport, Connecticut
      Bridgeport is the most populous city in the U.S. state of Connecticut. Located in Fairfield County, the city had an estimated population of 144,229 at the 2010 United States Census and is the core of the Greater Bridgeport area...

       (Igor I. Sikorsky Memorial Airport)
    • Groton/New London
      Groton, Connecticut
      Groton is a town located on the Thames River in New London County, Connecticut, United States. The population was 39,907 at the 2000 census....

       (Groton-New London Airport
      Groton-New London Airport
      Groton-New London Airport is a state-owned public-use airport located three miles southeast of the central business district of Groton, a town in New London County, Connecticut, United States...

      )*
    • Hartford
      Hartford, Connecticut
      Hartford is the capital of the U.S. state of Connecticut. The seat of Hartford County until Connecticut disbanded county government in 1960, it is the second most populous city on New England's largest river, the Connecticut River. As of the 2010 Census, Hartford's population was 124,775, making...

       (Bradley International Airport
      Bradley International Airport
      Bradley International Airport is a joint civil-military public airport located in Windsor Locks on the border with East Granby and Suffield, in Hartford County, Connecticut, United States. It is owned by the State of Connecticut....

      )
    • New Haven
      New Haven, Connecticut
      New Haven is the second-largest city in Connecticut and the sixth-largest in New England. According to the 2010 Census, New Haven's population increased by 5.0% between 2000 and 2010, a rate higher than that of the State of Connecticut, and higher than that of the state's five largest cities, and...

       (Tweed-New Haven Airport
      Tweed-New Haven Airport
      Tweed New Haven Regional Airport , formerly known as Tweed-New Haven Airport, is a public airport located three miles southeast of the central business district of New Haven, Connecticut, United States. Tweed New Haven Regional Airport is currently owned by the City of New Haven. The airport...

      )
  • Maine
    Maine
    Maine is a state in the New England region of the northeastern United States, bordered by the Atlantic Ocean to the east and south, New Hampshire to the west, and the Canadian provinces of Quebec to the northwest and New Brunswick to the northeast. Maine is both the northernmost and easternmost...

    • Augusta
      Augusta, Maine
      Augusta is the capital of the US state of Maine, county seat of Kennebec County, and center of population for Maine. The city's population was 19,136 at the 2010 census, making it the third-smallest state capital after Montpelier, Vermont and Pierre, South Dakota...

       (Augusta State Airport
      Augusta State Airport
      Augusta State Airport is a public use airport located one nautical mile northwest of the central business district of Augusta, a city in Kennebec County, Maine, United States. It is owned by the state of Maine, but managed and operated by the city of Augusta. The airport is mostly used for...

      )
    • Bangor
      Bangor, Maine
      Bangor is a city in and the county seat of Penobscot County, Maine, United States, and the major commercial and cultural center for eastern and northern Maine...

       (Bangor International Airport
      Bangor International Airport
      Bangor International Airport is a joint civil-military public airport located west of the city of Bangor, in Penobscot County, Maine, United States. It is owned and operated by the City of Bangor and was formerly a military installation known as Dow Air Force Base. The airport possesses a single...

      )
    • Portland
      Portland, Maine
      Portland is the largest city in Maine and is the county seat of Cumberland County. The 2010 city population was 66,194, growing 3 percent since the census of 2000...

       (Portland International Jetport
      Portland International Jetport
      Portland International Jetport is a public airport located two miles west of the central business district of Portland, in Cumberland County, Maine, United States. It is owned by the city of Portland...

      )
    • Presque Isle
      Presque Isle, Maine
      Presque Isle is the commercial center and largest city in the sparsely populated Aroostook County, Maine, United States. The population was 9,692 at the 2010 census...

       (Northern Maine Regional Airport at Presque Isle
      Northern Maine Regional Airport at Presque Isle
      Northern Maine Regional Airport at Presque Isle is a city-owned public-use airport located one nautical mile northwest of the central business district of Presque Isle, a city in Aroostook County, Maine, United States. It serves the residents of Presque Isle, Maine, and a vast area of northern...

      )
  • Maryland
    Maryland
    Maryland is a U.S. state located in the Mid Atlantic region of the United States, bordering Virginia, West Virginia, and the District of Columbia to its south and west; Pennsylvania to its north; and Delaware to its east...

    • Baltimore (Baltimore-Washington International Thurgood Marshall Airport
      Baltimore-Washington International Thurgood Marshall Airport
      Baltimore/Washington International Thurgood Marshall Airport is an international airport serving the Baltimore-Washington Metropolitan Area in the United States. It is commonly called BWI, BWI Airport or BWI Marshall, BWI being an initialism for "Baltimore/Washington International" and the...

      )
  • Massachusetts
    Massachusetts
    The Commonwealth of Massachusetts is a state in the New England region of the northeastern United States of America. It is bordered by Rhode Island and Connecticut to the south, New York to the west, and Vermont and New Hampshire to the north; at its east lies the Atlantic Ocean. As of the 2010...

    • Boston (Logan International Airport
      Logan International Airport
      General Edward Lawrence Logan International Airport is located in the East Boston neighborhood of Boston, Massachusetts . It covers , has six runways, and employs an estimated 16,000 people. It is the 19th busiest airport in the United States.Boston serves as a focus city for JetBlue Airways...

      )
    • Hyannis
      Hyannis, Massachusetts
      Hyannis is the largest of seven villages in Barnstable, Massachusetts. Also it is the commercial and transportation hub of Cape Cod and was designated an urban area as a result of the 1990 census. Because of this, many refer to Hyannis as the "Capital of the Cape"...

       (Barnstable Municipal Airport
      Barnstable Municipal Airport
      Barnstable Municipal Airport , also known as Boardman/Polando Field, is a public airport located on Cape Cod, one mile north of the central business district of Hyannis, in Barnstable County, Massachusetts, United States. This airport is publicly owned by Town of Barnstable...

      )
    • Martha's Vineyard (Martha's Vineyard Airport
      Martha's Vineyard Airport
      Martha's Vineyard Airport is a public airport located in the middle of the island of Martha's Vineyard, three miles south of the central business district of Vineyard Haven, in Dukes County, Massachusetts, United States. This airport is owned by Dukes County and lies on the border between the...

      )
    • Nantucket
      Nantucket, Massachusetts
      Nantucket is an island south of Cape Cod, Massachusetts, in the United States. Together with the small islands of Tuckernuck and Muskeget, it constitutes the town of Nantucket, Massachusetts, and the coterminous Nantucket County, which are consolidated. Part of the town is designated the Nantucket...

       (Nantucket Memorial Airport
      Nantucket Memorial Airport
      Nantucket Memorial Airport is a public airport on the south side of the island of Nantucket in the U.S. state of Massachusetts. The airport is owned by the Town of Nantucket and is located three miles southeast of the town...

      )
  • Michigan
    Michigan
    Michigan is a U.S. state located in the Great Lakes Region of the United States of America. The name Michigan is the French form of the Ojibwa word mishigamaa, meaning "large water" or "large lake"....

    • Detroit
      Detroit, Michigan
      Detroit is the major city among the primary cultural, financial, and transportation centers in the Metro Detroit area, a region of 5.2 million people. As the seat of Wayne County, the city of Detroit is the largest city in the U.S. state of Michigan and serves as a major port on the Detroit River...

       (Metropolitan Airport
      Metropolitan Airport
      Metropolitan Airport is a privately-owned, private-use airport located in the town of Palmer, in Hampden County, Massachusetts, USA. It has one runway, averages 22 flights per day, and has approximately 24 aircraft based on its field....

      )
  • New Hampshire
    New Hampshire
    New Hampshire is a state in the New England region of the northeastern United States of America. The state was named after the southern English county of Hampshire. It is bordered by Massachusetts to the south, Vermont to the west, Maine and the Atlantic Ocean to the east, and the Canadian...

    • Lebanon
      Lebanon, New Hampshire
      As of the census of 2000, there were 12,568 people, 5,500 households, and 3,178 families residing in the city. The population density was 311.4 people per square mile . There were 5,707 housing units at an average density of 141.4 per square mile...

       (Lebanon Municipal Airport)
    • Manchester
      Manchester, New Hampshire
      Manchester is the largest city in the U.S. state of New Hampshire, the tenth largest city in New England, and the largest city in northern New England, an area comprising the states of Maine, New Hampshire, and Vermont. It is in Hillsborough County along the banks of the Merrimack River, which...

       (Manchester-Boston Regional Airport
      Manchester-Boston Regional Airport
      Manchester-Boston Regional Airport , commonly referred to simply as "Manchester Airport," is a public airport located three miles south of the central business district of Manchester, New Hampshire on the county line of Hillsborough and Rockingham counties...

      )
  • New Jersey
    New Jersey
    New Jersey is a state in the Northeastern and Middle Atlantic regions of the United States. , its population was 8,791,894. It is bordered on the north and east by the state of New York, on the southeast and south by the Atlantic Ocean, on the west by Pennsylvania and on the southwest by Delaware...

    • Newark
      Newark, New Jersey
      Newark is the largest city in the American state of New Jersey, and the seat of Essex County. As of the 2010 United States Census, Newark had a population of 277,140, maintaining its status as the largest municipality in New Jersey. It is the 68th largest city in the U.S...

       (Newark Liberty International Airport
      Newark Liberty International Airport
      Newark Liberty International Airport , first named Newark Metropolitan Airport and later Newark International Airport, is an international airport within the city limits of both Newark and Elizabeth, New Jersey, United States...

      )
  • New York
    New York
    New York is a state in the Northeastern region of the United States. It is the nation's third most populous state. New York is bordered by New Jersey and Pennsylvania to the south, and by Connecticut, Massachusetts and Vermont to the east...

    • Albany
      Albany, New York
      Albany is the capital city of the U.S. state of New York, the seat of Albany County, and the central city of New York's Capital District. Roughly north of New York City, Albany sits on the west bank of the Hudson River, about south of its confluence with the Mohawk River...

       (Albany International Airport
      Albany International Airport
      Albany International Airport is a public use airport located six nautical miles northwest of the central business district of Albany, in Albany County, New York, United States. It is owned by the Albany County Airport Authority....

      )
    • Buffalo
      Buffalo, New York
      Buffalo is the second most populous city in the state of New York, after New York City. Located in Western New York on the eastern shores of Lake Erie and at the head of the Niagara River across from Fort Erie, Ontario, Buffalo is the seat of Erie County and the principal city of the...

       (Buffalo Niagara International Airport
      Buffalo Niagara International Airport
      Buffalo Niagara International Airport is an airport located in Cheektowaga CDP, Town of Cheektowaga, in Erie County, New York, USA. It is named after the Buffalo – Niagara Falls metropolitan area. The airport serves Buffalo, New York as well as Southern Ontario, Canada...

      )
    • Islip
      Islip (town), New York
      The Town of Islip is one of ten towns in Suffolk County, New York . Located on the south shore of Long Island, the town population was 322,612 at the 2000 census. The smaller, unincorporated hamlet of Islip lies within the town.-Demographics:...

       (Long Island MacArthur Airport
      Long Island MacArthur Airport
      Long Island MacArthur Airport, formerly known as Islip Airport is a public airport located on Long Island, in Ronkonkoma, Town of Islip, Suffolk County, New York, United States. It is seven miles northeast of the central business district of Islip hamlet...

      )
    • Newburgh (Stewart International Airport
      Stewart International Airport
      Stewart International Airport is located in the southern Hudson Valley, west of Newburgh, New York and over north of Midtown Manhattan, New York City. The airport is located in the Town of Newburgh and the Town of New Windsor."." U.S. Census Bureau...

      )
    • New York (John F. Kennedy International Airport
      John F. Kennedy International Airport
      John F. Kennedy International Airport is an international airport located in the borough of Queens in New York City, about southeast of Lower Manhattan. It is the busiest international air passenger gateway to the United States, handling more international traffic than any other airport in North...

      )
    • New York (LaGuardia Airport
      LaGuardia Airport
      LaGuardia Airport is an airport located in the northern part of Queens County on Long Island in the City of New York. The airport is located on the waterfront of Flushing Bay and Bowery Bay, and borders the neighborhoods of Astoria, Jackson Heights and East Elmhurst. The airport was originally...

      )
    • Rochester
      Rochester, New York
      Rochester is a city in Monroe County, New York, south of Lake Ontario in the United States. Known as The World's Image Centre, it was also once known as The Flour City, and more recently as The Flower City...

       (Greater Rochester International Airport
      Greater Rochester International Airport
      Greater Rochester International Airport is a county-owned public-use airport located three nautical miles southwest of the central business district of Rochester, a city in Monroe County, New York, United States...

      )
    • Syracuse
      Syracuse, New York
      Syracuse is a city in and the county seat of Onondaga County, New York, United States, the largest U.S. city with the name "Syracuse", and the fifth most populous city in the state. At the 2010 census, the city population was 145,170, and its metropolitan area had a population of 742,603...

       (Syracuse Hancock International Airport
      Syracuse Hancock International Airport
      Syracuse Hancock International Airport is a joint civil-military public airport located northeast of Syracuse, in Onondaga County, New York, off of Interstate 81 near Mattydale, New York. The main terminal complex is located at the eastern end of Colonel Eileen Collins Boulevard.-History:In 1927...

      )
    • White Plains
      White Plains, New York
      White Plains is a city and the county seat of Westchester County, New York, United States. It is located in south-central Westchester, about east of the Hudson River and northwest of Long Island Sound...

       (Westchester County Airport
      Westchester County Airport
      Westchester County Airport is a county-owned public-use airport in Westchester County, New York, United States. It is located three nautical miles northeast of the central business district of White Plains, in the towns of Harrison, North Castle and Rye Brook.It serves the areas of...

      )
  • New Brunswick
    New Brunswick
    New Brunswick is one of Canada's three Maritime provinces and is the only province in the federation that is constitutionally bilingual . The provincial capital is Fredericton and Saint John is the most populous city. Greater Moncton is the largest Census Metropolitan Area...

    , Canada
    • Moncton (Moncton International Airport)
    • Saint John
      Saint John, New Brunswick
      City of Saint John , or commonly Saint John, is the largest city in the province of New Brunswick, and the first incorporated city in Canada. The city is situated along the north shore of the Bay of Fundy at the mouth of the Saint John River. In 2006 the city proper had a population of 74,043...

       (Saint John Airport
      Saint John Airport
      Saint John Airport is an airport located east northeast of Saint John, New Brunswick, Canada.Part of the National Airports System, it is owned by Transport Canada and operated by Saint John Airport Inc....

      )
  • Nova Scotia
    Nova Scotia
    Nova Scotia is one of Canada's three Maritime provinces and is the most populous province in Atlantic Canada. The name of the province is Latin for "New Scotland," but "Nova Scotia" is the recognized, English-language name of the province. The provincial capital is Halifax. Nova Scotia is the...

    , Canada
    • Halifax (Halifax International Airport
      Halifax International Airport
      Halifax/Robert L. Stanfield International Airport, or Halifax Stanfield International Airport is an airport in Enfield, Nova Scotia and in Halifax Regional Municipality, Canada...

      )
  • Ohio
    Ohio
    Ohio is a Midwestern state in the United States. The 34th largest state by area in the U.S.,it is the 7th‑most populous with over 11.5 million residents, containing several major American cities and seven metropolitan areas with populations of 500,000 or more.The state's capital is Columbus...

    • Cleveland
      Cleveland, Ohio
      Cleveland is a city in the U.S. state of Ohio and is the county seat of Cuyahoga County, the most populous county in the state. The city is located in northeastern Ohio on the southern shore of Lake Erie, approximately west of the Pennsylvania border...

        (Hopkins International Airport)
  • Ontario
    Ontario
    Ontario is a province of Canada, located in east-central Canada. It is Canada's most populous province and second largest in total area. It is home to the nation's most populous city, Toronto, and the nation's capital, Ottawa....

    , Canada
    • Ottawa
      Ottawa
      Ottawa is the capital of Canada, the second largest city in the Province of Ontario, and the fourth largest city in the country. The city is located on the south bank of the Ottawa River in the eastern portion of Southern Ontario...

       (Ottawa Macdonald-Cartier International Airport
      Ottawa Macdonald-Cartier International Airport
      Ottawa/Macdonald-Cartier International Airport or Macdonald-Cartier International Airport , in Ottawa, Ontario, Canada is named after Sirs John A. Macdonald and George-Étienne Cartier...

    • Toronto
      Toronto
      Toronto is the provincial capital of Ontario and the largest city in Canada. It is located in Southern Ontario on the northwestern shore of Lake Ontario. A relatively modern city, Toronto's history dates back to the late-18th century, when its land was first purchased by the British monarchy from...

       (Toronto Pearson International Airport
      Toronto Pearson International Airport
      Toronto Pearson International Airport is an international airport serving Toronto, Ontario, Canada; its metropolitan area; and the Golden Horseshoe, an urban agglomeration that is home to 8.1 million people – approximately 25% of Canada's population...

      )
  • Quebec
    Quebec
    Quebec or is a province in east-central Canada. It is the only Canadian province with a predominantly French-speaking population and the only one whose sole official language is French at the provincial level....

    , Canada
    • Montreal
      Montreal
      Montreal is a city in Canada. It is the largest city in the province of Quebec, the second-largest city in Canada and the seventh largest in North America...

       (Montréal-Pierre Elliott Trudeau International Airport
      Montréal-Pierre Elliott Trudeau International Airport
      Montréal-Pierre Elliott Trudeau International Airport or Montréal-Trudeau, formerly known as Montréal-Dorval International Airport, is located on the Island of Montreal, from Montreal's downtown core. The airport terminals are located entirely in Dorval, while the Air Canada headquarters complex...

      )
    • Montreal
      Montreal
      Montreal is a city in Canada. It is the largest city in the province of Quebec, the second-largest city in Canada and the seventh largest in North America...

       (Mirabel International Airport)
    • Quebec City
      Quebec City
      Quebec , also Québec, Quebec City or Québec City is the capital of the Canadian province of Quebec and is located within the Capitale-Nationale region. It is the second most populous city in Quebec after Montreal, which is about to the southwest...

       (Québec/Jean Lesage International Airport
      Québec/Jean Lesage International Airport
      Québec City Jean Lesage International Airport, also known as Jean Lesage International Airport was established in 1939, a year after the closure of the Aérodrome Saint-Louis. It is located west southwest of Quebec City, Quebec, Canada...

      )
  • Pennsylvania
    Pennsylvania
    The Commonwealth of Pennsylvania is a U.S. state that is located in the Northeastern and Mid-Atlantic regions of the United States. The state borders Delaware and Maryland to the south, West Virginia to the southwest, Ohio to the west, New York and Ontario, Canada, to the north, and New Jersey to...

    • Philadelphia, Pennsylvania
      Philadelphia, Pennsylvania
      Philadelphia is the largest city in the Commonwealth of Pennsylvania and the county seat of Philadelphia County, with which it is coterminous. The city is located in the Northeastern United States along the Delaware and Schuylkill rivers. It is the fifth-most-populous city in the United States,...

       (Philadelphia International Airport
      Philadelphia International Airport
      Philadelphia International Airport is a major airport in Philadelphia, Pennsylvania, United States, and is the largest airport in the Delaware Valley region and in Pennsylvania...

      )
  • Rhode Island
    Rhode Island
    The state of Rhode Island and Providence Plantations, more commonly referred to as Rhode Island , is a state in the New England region of the United States. It is the smallest U.S. state by area...

    • Providence
      Providence, Rhode Island
      Providence is the capital and most populous city of Rhode Island and was one of the first cities established in the United States. Located in Providence County, it is the third largest city in the New England region...

       (T. F. Green Airport
      T. F. Green Airport
      T. F. Green Airport , also known as Theodore Francis Green State Airport, is a public airport located in Warwick, six miles south of Providence, in Kent County, Rhode Island, USA. Dedicated in 1931, the airport was named for former Rhode Island governor and longtime senator Theodore F. Green...

      )
  • Vermont
    Vermont
    Vermont is a state in the New England region of the northeastern United States of America. The state ranks 43rd in land area, , and 45th in total area. Its population according to the 2010 census, 630,337, is the second smallest in the country, larger only than Wyoming. It is the only New England...

    • Burlington
      Burlington, Vermont
      Burlington is the largest city in the U.S. state of Vermont and the shire town of Chittenden County. Burlington lies south of the U.S.-Canadian border and some south of Montreal....

       (Burlington International Airport
      Burlington International Airport
      Burlington International Airport is a joint-use public and military airport in Chittenden County, Vermont, United States. It is owned by the City of Burlington...

      )
  • Virginia
    Virginia
    The Commonwealth of Virginia , is a U.S. state on the Atlantic Coast of the Southern United States. Virginia is nicknamed the "Old Dominion" and sometimes the "Mother of Presidents" after the eight U.S. presidents born there...

    • Richmond, Virginia
      Richmond, Virginia
      Richmond is the capital of the Commonwealth of Virginia, in the United States. It is an independent city and not part of any county. Richmond is the center of the Richmond Metropolitan Statistical Area and the Greater Richmond area...

       (Richmond International Airport
      Richmond International Airport
      - Accidents and incidents :*In 1996, Eastwind Airlines Flight 517 from Trenton experienced loss of rudder control while on approach to Richmond, however rudder control was regained shortly after and the aircraft landed normally. There was one minor injury....

      )
    • Norfolk, Virginia
      Norfolk, Virginia
      Norfolk is an independent city in the Commonwealth of Virginia in the United States. With a population of 242,803 as of the 2010 Census, it is Virginia's second-largest city behind neighboring Virginia Beach....

       (Norfolk International Airport
      Norfolk International Airport
      -Baggage Claims:Southwest Airlines #1,Delta Airlines #2,US Airways | American Airlines #3,Continental Airlines|United Express #5- Facilities and aircraft :...

      )
    • Washington, D.C.
      Washington, D.C.
      Washington, D.C., formally the District of Columbia and commonly referred to as Washington, "the District", or simply D.C., is the capital of the United States. On July 16, 1790, the United States Congress approved the creation of a permanent national capital as permitted by the U.S. Constitution....

       (suburbs) Dulles International Airport)
    • Washington, D.C.
      Washington, D.C.
      Washington, D.C., formally the District of Columbia and commonly referred to as Washington, "the District", or simply D.C., is the capital of the United States. On July 16, 1790, the United States Congress approved the creation of a permanent national capital as permitted by the U.S. Constitution....

       (suburbs) (Ronald Reagan Washington National Airport
      Ronald Reagan Washington National Airport
      Ronald Reagan Washington National Airport is a public airport located south of downtown Washington, D.C., in Arlington County, Virginia. It is the commercial airport nearest to Washington, D.C. For many decades, it was called Washington National Airport, but this airport was renamed in 1998 to...

      )
  • Wisconsin
    Wisconsin
    Wisconsin is a U.S. state located in the north-central United States and is part of the Midwest. It is bordered by Minnesota to the west, Iowa to the southwest, Illinois to the south, Lake Michigan to the east, Michigan to the northeast, and Lake Superior to the north. Wisconsin's capital is...

    • Milwaukee
      Milwaukee, Wisconsin
      Milwaukee is the largest city in the U.S. state of Wisconsin, the 28th most populous city in the United States and 39th most populous region in the United States. It is the county seat of Milwaukee County and is located on the southwestern shore of Lake Michigan. According to 2010 census data, the...

       (General Mitchell Field)

Those airports marked with a (*) no longer have scheduled airline service.

Former Fleet

  • Piper PA-31 Navajo
    Piper PA-31 Navajo
    The Piper PA-31 Navajo is a family of cabin-class, twin-engine aircraft designed and built by Piper Aircraft for the general aviation market, most using Lycoming engines. It was also licence-built in a number of Latin American countries. Targeted at small-scale cargo and feeder liner operations and...

     - Original Business Express fleet when the company was founded from Atlantic Air
  • Beechcraft Model 99
    Beechcraft Model 99
    |-See also:-External links:*...

     - Retired in 1986 shortly after Beech 1900 deliveries began.
  • Beechcraft 1900
    Beechcraft 1900
    The Beechcraft 1900 is a 19-passenger, pressurized twin-engine turboprop airplane manufactured by the Beechcraft Division of the Raytheon Company . It was designed, and is primarily used, as a regional airliner...

     - Two acquired in buy-out of Mall Airways in September 1989. (N15394 AND N15503)Numerous others operated, some acquired new, some used through the purchase of former Brockway aircraft
  • Shorts 360
    Shorts 360
    The Short 360 is a commuter aircraft built by Short Brothers. The Short 360 seats up to 36-39 passengers and was introduced into service in 1981. It is a larger version of the Short 330.-Development:...

     - 4x 360-200 and 8x 360-300
  • Saab 340
    Saab 340
    The Saab 340 is a discontinued Swedish two-engine turboprop aircraft designed and initially produced by a partnership between Saab and Fairchild Aircraft in a 65:35 ratio...

     - Some acquired from Brockway Air
  • Fokker F27
    Fokker F27
    The Fokker F27 Friendship is a turboprop airliner designed and built by the Dutch aircraft manufacturer Fokker.-Design and development:Design of the Fokker F27 started in the 1950s as a replacement to the successful Douglas DC-3 airliner...

     - Acquired with the purchase of Pilgrim Airlines.
  • Fokker F28
    Fokker F28
    The Fokker F28 Fellowship is a short range jet airliner designed and built by defunct Dutch aircraft manufacturer Fokker.-Design and development:...

     - Acquired with the purchase of Pilgrim Airlines, but never operated.
  • de Havilland Canada DHC-6 Twin Otter
    De Havilland Canada DHC-6 Twin Otter
    The DHC-6 Twin Otter is a Canadian 19-passenger STOL utility aircraft developed by de Havilland Canada and currently produced by Viking Air. The aircraft's fixed tricycle undercarriage, STOL abilities and high rate of climb have made it a successful cargo, regional passenger airliner and MEDEVAC...

     - Acquired with purchase of Pilgrim Airlines, but never operated.
  • BAe 146-200 - Five aircraft from Discovery Air. Operated while awaiting delivery of RJ70 fleet.
  • Avro RJ70 - Replaced the BAe 146-200 fleet.

Accidents and Incidents

  • December 28, 1991: N811BE a Beechcraft 1900
    Beechcraft 1900
    The Beechcraft 1900 is a 19-passenger, pressurized twin-engine turboprop airplane manufactured by the Beechcraft Division of the Raytheon Company . It was designed, and is primarily used, as a regional airliner...

     was lost near Block Island, RI during a nighttime training flight. The training officer (John E. Murphy) and two captain trainees (Michael "Mickey" Kane and Michael Lurie) were killed. While the NTSB Probable cause affixes the cause to errors on the part of the training officer, subsequent investigation by the Airline Pilots Association (ALPA) opened the possibility of catastrophic airframe failure. ALPA petitioned the NTSB to reopen the investigation in 1997, but to this date the Safety Board has failed to take action.
  • July 17, 1996: N832BE a AVRO 146-RJ70A touched down 2500 feet past the threshold and went off the end of the 7000 foot runway, coming to a halt 300 feet beyond. No injuries or fatalities.
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