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Bank teller

 

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Bank teller



 
 
A bank teller is an employee of a bank
Bank

A bank is a financial institution whose primary activity is to act as a payment agent for customers and to borrow and lend money. It is an institution for receiving, keeping, and lending money....
 who deals directly with most customers. In some places this employee is known as a cashier.

Tellers are considered a "front line" in the banking business. This is because they are the first people that a customer sees at the bank and are also the people most likely to detect and stop fraudulent transactions in order to prevent losses at a bank (i.e.






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A bank teller is an employee of a bank
Bank

A bank is a financial institution whose primary activity is to act as a payment agent for customers and to borrow and lend money. It is an institution for receiving, keeping, and lending money....
 who deals directly with most customers. In some places this employee is known as a cashier.

Tellers are considered a "front line" in the banking business. This is because they are the first people that a customer sees at the bank and are also the people most likely to detect and stop fraudulent transactions in order to prevent losses at a bank (i.e. counterfeit
Counterfeit

A counterfeit is an imitation made usually with the intent to deceptively represent its content or origins, thus increasing sales appeal due to the reputation of the imitated product....
 currency and checks, identity theft
Identity theft

Identity theft is a crime used to refer to fraud that involves someone pretending to be someone else in order to steal money or get other benefits....
, con artist schemes, etc.). The position also requires tellers to be friendly and interact with the customers, providing them with information about customers' accounts and bank services.

Most tellers have a window (or wicket
Wicket (retail)

A wicket is the place where a customer performs a transaction with a Customer service representative....
), a computer terminal
Computer terminal

A computer terminal is an electronic or electromechanical computer hardware device that is used for entering data into, and displaying data from, a computer or a computing system....
, and a cash drawer from which they perform their transactions. These transactions include, but are not limited to:
  • Check cashing, depositing
  • Savings deposits, withdrawals
  • Consignment item issuances (i.e. Cashier's Checks
    Cashier's check

    A cashier's check is a cheque guaranteed by a bank. They are usually treated as cash since most banks clear them instantly. However, banks are permitted to take back money from a "cleared" check one or two weeks later if subsequent processing finds it to be fraudulent....
    , Traveler's Checks
    Traveler's cheque

    A traveler's check is a preprinted, fixed-amount cheque designed to allow the person signing it to make an unconditional payment to someone else as a result of having paid the issuer for that privilege....
    , Money Orders
    Money order

    A money order is a payment order for a pre-specified amount of money. Because it is required that the funds be prepaid for the amount shown on it, it is a more trusted method of payment than a cheque....
    , Federal Draft issuances, etc.)
  • Payment collecting
  • Promotion of the financial institution's products (loans, mortgages, etc.)
  • Business referrals (i.e. Trust
    Trust Company

    Trust Company can refer to:*Trust company, a company acting as a trustee*Trust Company *Trust Company, predecessor to SunTrust Banks...
    , Insurance
    Insurance

    Insurance, in law and economics, is a form of risk management primarily used to Hedge against the risk of a contingent loss. Insurance is defined as the equitable transfer of the risk of a loss, from one entity to another, in exchange for a premium, and can be thought of as a guaranteed small loss to prevent a large, possibly devastating los...
    , Lending, etc.)
  • Cash advances
  • Savings Bonds purchase or redemption
  • Resolving customer issues
  • Balancing the vault, cash drawers, ATMs
    Automated teller machine

    An automated teller machine is a computerized telecommunications device that provides the customers of a financial institution with access to financial transactions in a public space without the need for a human clerk or bank teller....
    , and TAUs
    Teller assist unit

    Teller assist units , also known as automatic teller safes or teller cash dispensers , are devices used in retail banking for the disbursement of money at a Bank teller wicket or a centralized area....
  • May include ordering products for the customer (checks, deposit slips, etc.)


In the United States, tellers held approximately 608,000 jobs in 2006. Of these, 1 out of 4 worked part-time. Median annual earnings as of May 2006 were $22,140.