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Australia Post

Australia Post

Overview
Australia Post is the trading name of the Australian Government-owned Australian Postal Corporation (formerly the Australian Postal Commission).



The first Postmaster
Postmaster
A postmaster is the head of an individual post office. Postmistress is not used anymore in the United States, as the "master" component of the word refers to a person of authority and has no gender quality...

 of New South Wales was an ex-convict, Isaac Nichols
Isaac Nichols
Isaac Nichols was a convict on the Third Fleetwho became a successful businessman and was appointed the first Postmaster of New South Wales in 1809. The mayhem that could occur when supply ships arrived, which was said to include unscrupulous people taking other people's mail and selling it back...

, who took the post in 1809 operating from his home in George Street, Sydney
George Street, Sydney
George Street is one of Sydney's most notable city streets. There are more high rise buildings and more ASX 100 companies located here than anywhere else in Australia, and is well known for being busy around-the-clock...

. His main job was to take charge of letters and parcels arriving by ship, to avoid the chaos of people rushing onto the ships as soon as they arrived at Sydney's wharves.

The Postal Act of 1825 allowed the governor to fix postage rates and appoint Postmasters outside Sydney, enabling the first organised postal service.

Postal services grew throughout the Australian colonies as they were established.

A regular Sydney-Melbourne overland service began in 1838, as did embossed covers (the world's second, after William Dockwra established the London Penny Post in 1680) prepaid postage , and by 1849 uniform postal rates were established by agreement between the colonies.
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Encyclopedia
Australia Post is the trading name of the Australian Government-owned Australian Postal Corporation (formerly the Australian Postal Commission).

History




The first Postmaster
Postmaster
A postmaster is the head of an individual post office. Postmistress is not used anymore in the United States, as the "master" component of the word refers to a person of authority and has no gender quality...

 of New South Wales was an ex-convict, Isaac Nichols
Isaac Nichols
Isaac Nichols was a convict on the Third Fleetwho became a successful businessman and was appointed the first Postmaster of New South Wales in 1809. The mayhem that could occur when supply ships arrived, which was said to include unscrupulous people taking other people's mail and selling it back...

, who took the post in 1809 operating from his home in George Street, Sydney
George Street, Sydney
George Street is one of Sydney's most notable city streets. There are more high rise buildings and more ASX 100 companies located here than anywhere else in Australia, and is well known for being busy around-the-clock...

. His main job was to take charge of letters and parcels arriving by ship, to avoid the chaos of people rushing onto the ships as soon as they arrived at Sydney's wharves.

The Postal Act of 1825 allowed the governor to fix postage rates and appoint Postmasters outside Sydney, enabling the first organised postal service.

Postal services grew throughout the Australian colonies as they were established.

A regular Sydney-Melbourne overland service began in 1838, as did embossed covers (the world's second, after William Dockwra established the London Penny Post in 1680) prepaid postage , and by 1849 uniform postal rates were established by agreement between the colonies. Monthly steamship sea mail to the United Kingdom was established in 1856. The separate colonies joined the Universal Postal Union
Universal Postal Union
The Universal Postal Union is an international organization that coordinates postal policies among member nations, in addition to the worldwide postal system. The UPU contains four bodies consisting of the Congress, the Council of Administration , the Postal Operations Council and the...

 in 1891.

In 1901, the colonial mail systems were merged into the Postmaster General's Department (or PMG). This body was responsible for telegraph and domestic telephone
Telephone
The telephone , colloquially referred to as a phone, is a telecommunications device that transmits and receives sounds, usually the human voice. Telephones are a point-to-point communication system whose most basic function is to allow two people separated by large distances to talk to each other...

 operations as well as postal mail. The world's first large-scale mechanical mail sorting system was introduced in Australia (according to Australia Post), and operational in the Sydney GPO
General Post Office (Sydney)
The General Post Office is a landmark building in Sydney, Australia. It is located at the western end of Martin Place , between George and Pitt Streets. The main facade stretches some 100 metres down Martin Place...

 in 1967. This coincided with the introduction of the current system of 4-digit Postcodes in Australia
Postcodes in Australia
Postcodes are used in Australia to sort and send mail to the correct address. All postcodes in Australia have four numbers and are placed at the end of the address...

.

On 1 July 1975, separate government commissions were created to undertake the operational responsibilities of the PMG. One of these was the Australian Postal Commission, trading as Australia Post. It later changed its name to the Australian Postal Corporation on 1 January 1989 when it was corporatised, although it still trades as Australia Post.

Under amendments to the APC Act that came into effect in March 2008, quarantine inspection officers from a prescribed state or territory are authorised to request Australia Post to open for inspection packets and parcels sent from interstate which they believe may contain quarantine material. The legislation also authorised Australia Post to remove from the mail stream articles that are suspected of being scam mail.

On 26 June 2009, Australia Post celebrated its 200th anniversary.

Future Ready Strategy (2010–present)


In February 2010, Ahmed Fahour
Ahmed Fahour
Ahmed Fahour is a business executive currently serving as the Managing Director and CEO of Australia Post and was formerly the Chief Executive Officer of the Australian operations of the National Australia Bank .- Early life and career :...

 was appointed MD and CEO of Australia Post. In May 2010, he announced a new strategy dubbed "Future Ready" designed to reinvigorate Australia Post. This included a new organisation structure as well as a renewed foray into digital businesses under the "eServices" Strategic Business Unit.

Current activities




Over the last 15 years, Australia Post has broadened its product and service range and invested in major technology-based infrastructure programs. Today, it operates in three core areas: letters and associated services; retail merchandise and agency services; and parcels and logistics. It offers delivery services, retail products, financial services (such as bill payment and banking through its retail network), logistics and fulfilment services, and direct marketing and database management services. It also has a number of subsidiaries and joint ventures, including Sai Cheng Logistics International – a joint-venture logistics company established with China Post in 2005.

Australia Post operates normal mail delivery as well as an express/courier service through Messenger Post.

Australia Post is a government business enterprise. It is self-funding and uses its assets and resources to earn profits, which can be reinvested in the business or returned as dividends to its sole shareholder, the Commonwealth Government. Under its community service obligations, Australia Post is committed to providing an accessible, affordable and reliable letter service for all Australians wherever they reside. The corporation reaches more than 10 million Australian addresses; operates 4,462 postal outlets; and serves more than a million customers in postal outlets every business day.

Under the Australian Postal Corporation Act 1989, letters up to 250 grams are reserved to Australia Post – other people and businesses can only carry them if they charge four times the basic postage rate. All of the other goods and services provided by Australia Post are sold in fully competitive markets and, in 2005–06, nearly 90 per cent of the corporation’s profit (from ordinary activities before net interest and tax) came from selling products and services in competitive markets.

Organisational structure and information



Board members

  • David Mortimer AO (Chairman)
  • Mark Darras (Deputy Chairman)
  • Ahmed Fahour
    Ahmed Fahour
    Ahmed Fahour is a business executive currently serving as the Managing Director and CEO of Australia Post and was formerly the Chief Executive Officer of the Australian operations of the National Australia Bank .- Early life and career :...

     (Managing Director & CEO)
  • Penny Bingham-Hall
  • Peter Carne
  • Ian Warner
  • Patricia White

Executive committee

  • Ahmed Fahour
    Ahmed Fahour
    Ahmed Fahour is a business executive currently serving as the Managing Director and CEO of Australia Post and was formerly the Chief Executive Officer of the Australian operations of the National Australia Bank .- Early life and career :...

     (Managing Director & CEO)
  • Jim Marshall (Executive General Manager, Postal Services)
  • Christine Corbett (Executive General Manager, Retail Services)
  • Richard Umbers (Executive General Manager, eServices)
  • Ewen Stafford (Executive General Manager, Finance & Business Services)
  • Chris Blake (Executive General Manager, Corporate Affairs)
  • Catherine Walsh (General Manager, Human Resources)
  • Judith Welsh (General Manager, Governance & Assurance)
  • Stephen Walter (Chief of Staff)

Employment


Empty cells have no data available for that year. All results as at 30 June of the year indicated.
Year Full-time staff Part-time staff Other staff Source
1993 31934 3999 Annual Report
1994 31130 4204 5626 Annual Report
1995 31621 4501 5253 Annual Report
1996 32040 5689 7849 Annual Report
1997 31111 6185 8466 Annual Report
1998 29564 6961 9151 Annual Report
1999 28205 6756 9776 Annual Report
2000 26915 8482 9455 Annual Report
2001 27079 8458 9660 Annual Report
2002 26950 8812 9703 Annual Report
2003 26394 9033 9557 Annual Report
2004 26019 9030 9559 Annual Report
2005 25851 8953 9570 Annual Report
2006 25387 9196 6415 Annual Report
2007 25026 9498 6247 Annual Report
2008 25093 9936 Annual Report
2009 25149 10360 8106 Annual Report
2010 24205 10252 Annual Report


Source: Australia Post Employee profile

Australia Post facts


Nationwide there are 7,950 postal routes serviced by 10,000 "posties". Motorcycles are used for delivery for around 6,600 routes, bicycles for 350 routes and walking for 1,000 routes. Cars are only used for the very longest routes. Until the 1960s the longest, and the world's longest, overland mail route was Meekatharra to Marble Bar
Marble Bar, Western Australia
-North Pole:An ironically named locality nearby is known as North Pole , no doubt for its heat. It is the location of rock formations considered to have evidence that puts the origin of life on earth back to 3,400–3,500 mya, due to stromatolites in particular rock sequences...

. As there were few roads a round trip took seven days. The current longest overland route is Norseman
Norseman, Western Australia
Norseman is a town located in the Goldfields-Esperance region of Western Australia along the Coolgardie-Esperance Highway, east of Perth and above sea level. It is also the starting point of the Eyre Highway, and the last major town in Western Australia before the South Australian border to the...

 in Western Australia to Border Village in South Australia
South Australia
South Australia is a state of Australia in the southern central part of the country. It covers some of the most arid parts of the continent; with a total land area of , it is the fourth largest of Australia's six states and two territories.South Australia shares borders with all of the mainland...

: 1460 km (907.2 mi). The longest air service delivers to remote communities in the outback covering 1790 km (1,112.3 mi) over two days.

The most isolated postbox is located on a dive platform on the Great Barrier Reef
Great Barrier Reef
The Great Barrier Reef is the world'slargest reef system composed of over 2,900 individual reefs and 900 islands stretching for over 2,600 kilometres over an area of approximately...

.

The most isolated Post Office is located 217 km (134.8 mi) from Onslow
Onslow, Western Australia
Onslow is a coastal town in the Pilbara region of Western Australia, north of Perth. It currently has a population of around 573 people and is in the Shire of Ashburton Local Government Area....

 in Western Australia
Western Australia
Western Australia is a state of Australia, occupying the entire western third of the Australian continent. It is bounded by the Indian Ocean to the north and west, the Great Australian Bight and Indian Ocean to the south, the Northern Territory to the north-east and South Australia to the south-east...

, 32 km (19.9 mi) from the nearest customer.

From the 2009–10 Annual Report:
  • Handled 5.1 billion mail items.
  • Revenue of $
    Aud
    Aud might refer to*Australian dollar *Ambedkar University, Delhi *American University in Dubai *Doctor of Audiology *Auðr, the son of Nótt and Naglfari in Norse mythology...

    4.87 billion.
  • Profit (before tax) of $
    Aud
    Aud might refer to*Australian dollar *Ambedkar University, Delhi *American University in Dubai *Doctor of Audiology *Auðr, the son of Nótt and Naglfari in Norse mythology...

    103.0 million.
  • Delivered 96.1% of letters on time or early.
  • Just over half of Australia Post's revenue comes from delivering letters, the rest comes from other activities.
  • Processed 194 million agency-based bill payment transactions, 30 million banking transactions and over 1 million passport applications.
  • Australia Post has over 4,415 outlets, with over 2,531 in rural and remote areas
  • Australia Post has over 16,039 street posting boxes
  • Australia Post has over 34,400 employees
  • Australia Post owns 50% of Australian air Express
    Australian Air Express
    Australian air Express is a logistics company based in Melbourne, Australia. It operates freight-only services within Australia using leased Qantas, National Jet Systems, and Pel-Air aircraft and a fleet of land vehicles...

     and Star Track Express
    Star Track Express
    Star Track Express, formerly Multigroup Distribution Services and Discount Freight Express is a national Australian transport and logistics company.-History:...

     with the remainder of both companies held by Qantas
    Qantas
    Qantas Airways Limited is the flag carrier of Australia. The name was originally "QANTAS", an initialism for "Queensland and Northern Territory Aerial Services". Nicknamed "The Flying Kangaroo", the airline is based in Sydney, with its main hub at Sydney Airport...

    .
  • All undelivered items go to the mail redistribution centres, which attempts to return the items to their sender.

Products and services


Australia Post operates in three core markets: letters and associated services; agency services and retail merchandise; and parcels and logistics that span both domestic and international markets.

Letters and associated services


Australia Post collects, processes and distributes letters for the entire Australian community and between Australia and other countries overseas. It also offers bulk mail delivery services for businesses and community organisations and provides research, advice, consumer list rental, and profiling and segmentation services to help businesses target their objectives and customers, along with other associated services.

Postal services


While postal services of letters and parcels are one of the original areas of Australia Post, it has also diversified its operations into the provision of other services including agency services, business-to-business integration and logistics and supply chain management (see below).
Basic domestic

The basic postage rate for a small letter has increased over the years due to inflation
Inflation
In economics, inflation is a rise in the general level of prices of goods and services in an economy over a period of time.When the general price level rises, each unit of currency buys fewer goods and services. Consequently, inflation also reflects an erosion in the purchasing power of money – a...

 but influenced in recent years by a complex interplay between Australia Post's monopoly over small items, and need to provide service to all Australian addresses at the mandated basic rate.

In July 2009, Australia Post requested the Australian Competition and Consumer Commission
Australian Competition and Consumer Commission
The Australian Competition and Consumer Commission is an independent authority of the Australia government. It was established in 1995 with the amalgamation of the Australian Trade Practices Commission and the Prices Surveillance Authority to administer the Trade Practices Act 1974...

 (ACCC) to approve a stamp price rise in 2010 to 60 cents but the ACCC declined the approval of the price rise, however in April 2010, Australia Post resubmitted the proposed postal stamp rise. The ACCC approved this request on 9 June 2010.
  • 4¢ – 1966 (Introduction of decimal currency)
  • 5¢ – 1967
  • 6¢ – 1970
  • 7¢ – 1971
  • 10¢ – 1974
  • 18¢ – 1975
  • 20¢ – 1978
  • 22¢ – 1980
  • 24¢ – 1981
  • 27¢ – 1982
  • 30¢ – 1983
  • 33¢ – 1985
  • 36¢ – 1986
  • 37¢ – 1987
  • 39¢ – 1988
  • 41¢ – 1989
  • 43¢ – 1990
  • 45¢ – 1992
  • 50¢ – 2003
  • 55¢ – 2008
  • 60¢ – 2010
  • 65¢ - 2011

International postage pricing

The company has issued numbers of guidelines and pricing documents and these can be found at the company's website.
Bulk mail pricing

This is one of the business solutions which can also be found at the company's website.

Agency services and retail merchandise


Agency services: Australia Post provides third-party agency services that connect consumers, businesses and government bodies such as bill payment services, banking services and identity services.

Retail Merchandise: A variety of complementary products, packaging products, collectibles and post office boxes and locked bags are offer across the vast network of Australia Post outlets in Australia.

Parcels and logistics


Australia Post collects, processes and delivers single parcels or multi-parcel consignments all across Australia and internationally. It also provides complete end-to-end supply chain capabilities, from manufacturer (domestic or international) to consumer with integrated logistics services and a broad range of distribution options to track and trace deliveries.

See also

  • Australia Post stamps and products
    Australia Post Stamps and Products
    This article covers year-by-year releases of Australia Post Stamps-2004:* Celebrate – 16 March* Nature of Australia: Rainforest Butterflies – 4 May* Boxing Kangaroo* Australian Olympic Stamps 2004* Australian Gold Medallists* Coastlines – 6 September...

  • List of postal services abroad
  • List of national postal services
  • Mail
    Mail
    Mail, or post, is a system for transporting letters and other tangible objects: written documents, typically enclosed in envelopes, and also small packages are delivered to destinations around the world. Anything sent through the postal system is called mail or post.In principle, a postal service...

  • Postage stamps and postal history of Australia
    Postage stamps and postal history of Australia
    This is an overview of the postage stamps and postal history of Australia.- Postal history :The six self-governing Australian colonies that formed the Commonwealth of Australia on 1 January 1901 operated their own postal service and issued their own stamps – see articles on the systems on New South...

  • Section 51(v) of the Australian Constitution
    Section 51(v) of the Australian Constitution
    Section 51 of the Constitution of Australia is a subsection of Section 51 of the Constitution of Australia that gives the Commonwealth Parliament of Australia power to legislate on "postal, telegraphic, telephonic, and other like services".-Postal Services:...

    , the section that covers postal services
  • Western Australia Post Office Directory
    Western Australia Post Office Directory
    Western Australia Post Office DirectoryAnnual directories of people and businesses, in the state of Western Australia.-Duration:The Western Australian Directory published by H. Pierssene between 1893-1895....


External links