Architel
Encyclopedia
Architel Holdings LLC is an American
United States
The United States of America is a federal constitutional republic comprising fifty states and a federal district...

 professional services
Professional services
Professional services is an industry of infrequent, technical, or unique functions performed by independent contractors or by consultants whose occupation is the rendering of such services....

 company. Headquartered in Dallas, Texas
Dallas, Texas
Dallas is the third-largest city in Texas and the ninth-largest in the United States. The Dallas-Fort Worth Metroplex is the largest metropolitan area in the South and fourth-largest metropolitan area in the United States...

, Architel provides computer and network support. Architel operates multiple data center and network operation facilities with personnel in more than six countries around the globe. The company's headquarters is located in the Campbell Center North Tower at Northwest Highway and US-75.

Architel is a big investor in Big in Japan, an idea factory for mobile applications for the Apple iPhone and Google Android-based handsets. Big in Japan is best known for the ShopSavvy app, available for iOS and Android.

Architel has relationships with technology providers including Microsoft Corporation, Dell
Dell
Dell, Inc. is an American multinational information technology corporation based in 1 Dell Way, Round Rock, Texas, United States, that develops, sells and supports computers and related products and services. Bearing the name of its founder, Michael Dell, the company is one of the largest...

 and Intel among others.

Products

Architel developed Simpleticket, a trouble ticket system written using Ruby on Rails
Ruby on Rails
Ruby on Rails, often shortened to Rails or RoR, is an open source web application framework for the Ruby programming language.-History:...

 and released it using the GPL open source license. Additionally, Architel developed ServiceGuy, a telephonic referral system.

Services

  • Network Monitoring
  • Network Support
  • Desktop Support
  • Online Backup
  • Hosted VoIP PBX (Asterisk based)
  • Hosted SPAM filtering
  • Mail and Website Hosting
  • Collocation

International Presence

Architel offers services exclusively in the United States with personnel in the Philippines, India, Brazil, Argentina, France and Russia. The company is privately owned by partners, including Alexander Muse
Alexander Muse
Alexander Francis Muse is an entrepreneur best known as the founder of LayerOne. Muse is the son of Ralph Buckley Muse a successful United States business executive. He was co-founder of Architel, an information technology company...

 and Scott Ryan
Scott Ryan
Scott Ryan is the name of:* Scott Ryan * Scott Ryan...

located in the Dallas, Texas, area.
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